Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Central Design Center
1640 West Fulton Street
Chicago, IL 60612
1-312-432-1800
www.ashaddflorist.com

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Total reviews: 13698 reviews | Star Rating: 4.75
5 Star ★★★★★
 
 
11,954
87.27%
4 Star ★★★★
 
 
840
6.13%
3 Star ★★★☆☆
 
 
401
2.93%
2 Star ★★☆☆☆
 
 
254
1.85%
1 Star ☆☆☆☆
 
 
249
1.82%
Real Customers, Real Reviews

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★☆☆
Reviewed By:
Ann
Mar 21, 2019
A nice display and prompt delivery however the flowers didn't completely match the picture on the website. Could have used some more blue for a baby boy.
★★★☆☆
Reviewed By:
EILEEN BAIOCCHI
Mar 15, 2019
I'M HOPING THERE WERE AT LEAST A DOZEN FLOWERS IN THIS ARRANGEMENT ... DOESN'T REALLY LOOK LIKE IT THOUGH.
Responded To By:
Zoe / Manager
Mar 15, 2019
Thank you Eileen - we are glad we were able to connect with you. As mentioned, there are 12 gerbera daisies in this design as promised. We accented with beautiful greenery.
Thank you again for your order! We look forward to helping you again in the future.
★★★☆☆
Reviewed By:
Keri Dolan
Mar 6, 2019
It's a beautiful arrangement but that's not how I was told the ribbon would look.
★★★☆☆
Reviewed By:
Danielle Stewart
Mar 1, 2019
Im not entirely satisfied with the bouquet for the amount of money I paid for it. Maybe it's just the picture not doing it justice. I don't see any white flowers or purple lisianthus. Maybe I misunderstood thinking I would be able to pick the flowers I wanted used. I did receive good customer service, so I might try ordering from here again soon.
★★★☆☆
Reviewed By:
Davila
Feb 28, 2019
I like the color combination, but I don't like how bent the tulips are.
★★★☆☆
Reviewed By:
Paul Ehn
Feb 18, 2019
Flowers were a nice length but the flowers were wilted already when they arrived
★★★☆☆
Reviewed By:
Wolter
Feb 11, 2019
Arrangement nice but it was different from what I described I wanted. I told him I wanted cheerful and colorful. From picture it appears dark and not cheerful.
★★★☆☆
Reviewed By:
hope
Feb 6, 2019
I didn't order flowers. I did order balloons and another item. there was a mix up on my end but this company was very kind and rush to fix the mistake asap. very friendly customer service!
★★★☆☆
Reviewed By:
Bob Rushkewicz
Feb 5, 2019
The flowers themselves were beautiful. Fresh, crisp and true to color. However, this ordering process was typical of my recent ordering experiences with Ashland-Addison. I have been a customer for many years, and can honestly say that for 25 years this company had been one of the best I have ever dealt with. Their products were of the highest quality, their service was impeccable. They always did what they said they were going to do and did it on time. But in the last couple of years, my experiences indicate they have gotten sloppy, seem to scrimp on the product and don't particularly care about it. Examples: 1)The email ad I received for this product said 50% off in big headline numbers. I called to place the order and while providing my information I noticed the price, in smaller letters down lower, was 33% off. I asked the phone rep and her response was Oh well, probably typo. Oh well?? 2)The order appeared to be for a dozen roses, but it was eleven. They didn't advertise a number but if you are used to ordering flowers, you see what appears to be a dozen at quick glance, so you think it is. After reviewing the picture, I was wrong. It was eleven. They got my order this time, but lost a considerable degree of trust. 3) Our previous order was a multicolored baby bouquet with prominent white and pink roses. Upon delivery, the product looked nice, but there were no white roses. My wife left a message about this but received no response. Let me emphasize that Ashland-Addison still provides a decent product. But this experience and others in the past 2 years have left something to be desired. For the prices charged, I am beginning to think that driving to the neighborhood florist may now be the way to go.
★★★☆☆
Reviewed By:
Doreen Chambers
Feb 3, 2019
I had to call to see what you sent. I think your delivery fees are expensive!! The delivery was 5 minutes from your shop.
★★★☆☆
Reviewed By:
Patti Simon
Jan 24, 2019
Thank You they look Great!
★★★☆☆
Reviewed By:
sharon
Jan 15, 2019
Arrangement is nice, however since I ordered the large version I thought it would be fuller. Still pretty.
★★★☆☆
Reviewed By:
Cindy Rivera/Chicago Carpenters
Jan 15, 2019
Looks kind of sparse.
★★★☆☆
Reviewed By:
Nancy
Jan 13, 2019
The flowers received were pretty, but not what I ordered. Not as pictured.
★★★☆☆
Reviewed By:
Nancy Cunningham
Jan 7, 2019
the plants chosen will out grow this pot very quickly, would have liked smaller growing plants chosen for this pot
★★★☆☆
Reviewed By:
Patrizia Mosele Costello
Jan 5, 2019
No crazy about the red flowers, it's hard to see what it is.
★★★☆☆
Reviewed By:
Joe Adams
Jan 3, 2019
I order a lot from you guys and try not to complain, but this seems like it was not a great value for $158
★★★☆☆
Reviewed By:
Penelope
Dec 27, 2018
I thought I would have received a text when the delivery was made. Why else did I give you my phone number.
★★★☆☆
Reviewed By:
Joyce Kay
Dec 26, 2018
I was a little disappointed in the arrangement this year. It appears droppy and wilted and not very artfully arranged. Not enough color. Looks like something I made. The employee on the phone was courteous and kind and delivery was good.
★★★☆☆
Reviewed By:
McCarthy
Dec 24, 2018
Very average
★★★☆☆
Reviewed By:
FB
Dec 22, 2018
Thanks for the picture. The arrangement has all the right flowers but it falls short on amount. The picture has at least 6 roses and more lillies. My arrangements doesn't really look full. I paid 75.00 dollars and expected a better looking centerpiece.
★★★☆☆
Reviewed By:
Liz
Dec 20, 2018
Not quite as pictured-
★★★☆☆
Reviewed By:
Geraldine M Gall
Dec 18, 2018
The arrangement was cute enough for a little girl's birthday, but having paid extra for a morning delivery (by noon) it was not there by noon. It arrived almost an hour late and although I was refunded the extra fee for early delivery it was an inconvenience. They also did not update the inside greeting as requested and assured it would be taken care of. So, overall a mediocre experience.
★★★☆☆
Reviewed By:
Patricia Kamba
Dec 2, 2018
Beautiful upon arrival but the Hyacinths(blue and white flowers) were very wilted the next day. My other daughter's order (Julie Budine) was lovely even three days later (hyacinths lasted slightly longer).
★★★☆☆
Reviewed By:
Regina McDowell
Dec 1, 2018
The floral arrangement was awesome but what I paid for the stuffed animal the size wasn't worth it.
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