Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Hi, I did like the photo. Since we were not able to attend, I would have really liked a picture of the card. Thank you Jeanne/Jason Wojciechowski

Pretty. However, I've ordered fuller arrangements before for the price. This seemed a little sparse! I was hoping for a little more purple!

I thought it was white and pale pink. It looks different from photo of the bouquet you featured on your website that I ordered.

Uncertainty surrounding safety for cats made us anxious. The flowers were beautiful though!

Just ok. No leaves inside vase as asked. More formal then natural, whimsical .very different then one hit last year

Thank you for sending the photo! It's beautiful but I ordered the deluxe and the photo on the website looks more full with flowers than this photo. Also are the rose pink or red? The website photo looked like pink and it's for a new baby girl so I would have preferred pink.

I was sorely disappointed with my latest experience with Ashland Addison. Even after three attempts to make the arrangement look like the photo on the website and the same arrangement I sent three months ago that was done so well, they didn't get it right. I understand differences in photo lighting and standard vs deluxe vs premium arrangements, but what I don't understand is why they can't follow the “recipe” for an arrangement, ie, using the specific quantities of the identified flowers and placing them as shown in the website photo, but apparently it's a problem. This is not the first time I've been disappointed with what gets sent vs what was pictured, but it will be the last. Ordering flowers shouldn't be a game of roulette. On the bright side, I believe the customer service rep I spoke with multiple times truly tried to make it right, but too much got lost in translation from me to her to the person(s) actually handling the flowers. Were it not for her, I would have given a 1 Star rating, but I raised it to 3 Stars to reflect her service.

The flowers were beautiful when they arrived, but it's been only two days and they look half dead. It's really disappointing they haven't lasted longer. I've gotten more life out of a grocery store bouquet. I would also prefer not to be texted at 8am on a Sunday.

Not what I would expect for $75 but I've already paid.

Nice arrangement. Just wish it was brighter and more vibrant looking

do not care for the small jar it makes the entire arrangement look forgettable alos more familiar with wrapping the underwater stems with a leaf for the short style Specifically asked not to use leaves but plenty in here

Can we switch out the blue flowers for white please?

The flowers look a little sad for a birthday bouquet.

Although this bouquet is beautiful, it is not what I ordered. I ordered the pink version to welcome my newborn daughter. My order number was 31562 for reference.

I am actually a little disappointed in this arrangement. Normally, I find Ashland Addison flowers stunning. The arrangement on the website pictured light blues and whites. The occasion was a sympathy condolence, and I communicated this to the agent who took the order. I don't feel the dark, almost purple flowers are appropriate.

Very lovely, but rather small.

Not as bright and colorful as I was hoping!

It's beautiful but. For the cost I thought there would be more roses?

I honestly think that size orchid is way overpriced at $109. Also, the orchid itself not very pretty, only a few blooms. I could have found a much prettier one at Aldi. Three stars only because you are online, and because other florists are generally the same as far as quality.

The picture on the website looks much fuller than my order. I had requested more white orchids but that didn't happen.

$135 ordered red roses and sending me white roses? That is the reason for 3 stars

I would have liked more height like shown in the sample picture.

The vase looked better in the original photo and some of the flowers looked just ok. I do appreciate the photo however I didn't get rave reviews from the person I sent it to which I thought I would especially spending over 200.

PRETTY COLORS...THINK PLACEMENT OF FLOWERS COULD HAVE BEEN MORE ARTFULLY? ARRANGED...

Absolutely stunning. Gorgeous arrangement!