Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Central Design Center
1640 West Fulton Street
Chicago, IL 60612
1-312-432-1800
www.ashaddflorist.com

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Total reviews: 14748 reviews | Star Rating: 4.75
5 Star ★★★★★
 
 
12,900
87.47%
4 Star ★★★★
 
 
878
5.95%
3 Star ★★★☆☆
 
 
420
2.85%
2 Star ★★☆☆☆
 
 
280
1.90%
1 Star ☆☆☆☆
 
 
270
1.83%
Real Customers, Real Reviews

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★☆☆
Reviewed By:
Alicia
Aug 21, 2019
Not a fan of the light colors with 1 big bright Ferber. The example pic looked much better
★★★☆☆
Reviewed By:
Ginny Darakjian
Aug 14, 2019
Sunflowers are ugly
★★★☆☆
Reviewed By:
Virginia Carlson
Aug 3, 2019
Container was too small for arrangement and made it unbalanced and 'tippy' Flowers were beautiful and enjoyed
★★★☆☆
Reviewed By:
Linda
Jul 26, 2019
I expected the arrangement not to be so dark for my daughter. Your ad showed brilliant reds, yellows and other bright colors. My daughter was sent blues, purples and greens...and the balloons were likewise. Not what I expected
★★★☆☆
Reviewed By:
Kele
Jul 25, 2019
Although lovely, it is smaller and less colorful than expected.
★★★☆☆
Reviewed By:
Nancy Thompson
Jun 19, 2019
Not exactly what I was looking for. I also has a second flower arrangement I did not get a picture of.
Responded To By:
Zoe / Manager
Jun 19, 2019
We are sorry to hear this Nancy! We will be contacting you to make sure we get this corrected.
Thank you so much!
★★★☆☆
Reviewed By:
Charlene Power
May 30, 2019
Hope you added a colorful bow?
★★★☆☆
Reviewed By:
Jim Cowie
May 23, 2019
Although the flowers were late arriving they were beautiful Have used Ashland for 50 years first time delivery was late
Responded To By:
Zoe / Manager
May 23, 2019
Good morning Jim - thank you so much for your order and your feedback! We are truly sorry that we were late in delivering your order. As you know this is not typical for our company.
We will b... More
Good morning Jim - thank you so much for your order and your feedback! We are truly sorry that we were late in delivering your order. As you know this is not typical for our company.
We will be removing the delivery fee on your order so you will be seeing a credit of $14 plus tax posted on your credit card soon.
We hope you accept our sincerest apologies and do look forward to helping you in the future.
Best,
Zoe
Less
★★★☆☆
Reviewed By:
Luna
May 20, 2019
The services are very good, but the flowers seems like stale.
★★★☆☆
Reviewed By:
Elizabeth Ragona
May 11, 2019
I thought this would be a more generous size for the price.
★★★☆☆
Reviewed By:
Irene Q
May 11, 2019
I had requested flowers that were featured in your ad. The selection I had specified was listed as Adoring You. These are pretty but do not look anything like what I had requested, Also the pink ribbon does not match the flowers although it would have if the arrangement had been the one I requested. Don;t know where the miscommunication occurred. Im disappointed...
★★★☆☆
Reviewed By:
Melissa
May 11, 2019
Ordered a dozen roses $120.00- these don't appear to be a dozen. I specifically asked for no baby breathes
Responded To By:
Zoe / Manager
May 11, 2019
Thank you Melissa! We are so happy we were able to correct this arrangement before it was delivered.
Have a wonderful weekend!
★★★☆☆
Reviewed By:
Ries
Apr 30, 2019
My wife loved the flowers. More importantly, please pass along my apologies to the person taking my order that morning. We started off on the wrong foot. Thank you, Joe
★★★☆☆
Reviewed By:
Lisa
Apr 24, 2019
Way too much green - I ordered them specifically for COLOR and they were a bit droopy as you can see in the picture. Disappointing.
Responded To By:
Zoe / Manager
Apr 24, 2019
Thank you for your feedback Lisa! We are truly sorry about this but are glad we connected with you and were able to resolve it.
Please know, we appreciate your business and look forward to helping you in the future.
Best,
Zoe
★★★☆☆
Reviewed By:
Rhea Bufferd
Apr 21, 2019
Not what I ordered
★★★☆☆
Reviewed By:
Thelma Ablan
Apr 11, 2019
The flowers were lovely but $14.00 for deliver is too much to pay when the receipent is 2 blocks away.
★★★☆☆
Reviewed By:
Marla on behalf of Kimberly Lightford
Apr 9, 2019
The arrangement was beautiful. However it arrived much later than the time discussed when the order was placed. The office did not receive any notice that the delivery would be late.
Responded To By:
Zoe / Manager
Apr 9, 2019
Thank you for your review Marla! We are glad we talked to you on the phone and clarified the details on your delivery.
Please let us know if there is anything else we can do.
Best,
Zoe
★★★☆☆
Reviewed By:
Linden House Chicago
Mar 29, 2019
Very nice
★★★☆☆
Reviewed By:
CB
Mar 29, 2019
The bouquet ordered was costly for what it was. Looks like maybe a $40-45 arrangement and cost double that. I was pretty bummed when I received the photo of the order. My other irritation was that I ordered for a new mother at the hospital and a day later had still not received the confirmation of flower delivery. I called to follow up and they apparently had the spelling of the name wrong and so the arrangement was not yet delivered. No one phoned me to folllow up if there was confusion. And the mother was discharged from the hospital later that day. Had I not called to follow up in time she may not have received her order before leaving. All in all I just wish I had saved my sentiment and ordered flowers to their house from a different florist.
Responded To By:
Zoe / Manager
Mar 29, 2019
Carrie, thank you for taking the time to talk to us over the phone. Once again, we are truly sorry about what happened and have issued a full credit on your order. Please let us know if there is anything else we can do.
Best,
Zoe
★★★☆☆
Reviewed By:
Ann
Mar 21, 2019
A nice display and prompt delivery however the flowers didn't completely match the picture on the website. Could have used some more blue for a baby boy.
★★★☆☆
Reviewed By:
EILEEN BAIOCCHI
Mar 15, 2019
I'M HOPING THERE WERE AT LEAST A DOZEN FLOWERS IN THIS ARRANGEMENT ... DOESN'T REALLY LOOK LIKE IT THOUGH.
Responded To By:
Zoe / Manager
Mar 15, 2019
Thank you Eileen - we are glad we were able to connect with you. As mentioned, there are 12 gerbera daisies in this design as promised. We accented with beautiful greenery.
Thank you again for your order! We look forward to helping you again in the future.
★★★☆☆
Reviewed By:
Keri Dolan
Mar 6, 2019
It's a beautiful arrangement but that's not how I was told the ribbon would look.
★★★☆☆
Reviewed By:
Danielle Stewart
Mar 1, 2019
Im not entirely satisfied with the bouquet for the amount of money I paid for it. Maybe it's just the picture not doing it justice. I don't see any white flowers or purple lisianthus. Maybe I misunderstood thinking I would be able to pick the flowers I wanted used. I did receive good customer service, so I might try ordering from here again soon.
★★★☆☆
Reviewed By:
Davila
Feb 28, 2019
I like the color combination, but I don't like how bent the tulips are.
★★★☆☆
Reviewed By:
Paul Ehn
Feb 18, 2019
Flowers were a nice length but the flowers were wilted already when they arrived
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