Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Not your best effort.

these are not the flowers I ordered...I ordered from the email you sent me and the container was different and I really don't like that thing sticking up in the back.....this is the first time I have not been happy with my orders from you

What you sent does not look like what you advertised Holiday Planter Look at the two photos side by side and I am not happy with your Holiday Planter!

When I received this picture, I was very disappointed. In the past for less money, you sent out nicer arrangements. I did call and adjustments were made. The new arrangements was much better.

Very disappointed in the process and the delivery. Included a mylar balloon and did not see or could not locate where you select the 'wording options' for the balloon you want included.Had to contact AA a second time to see what they offer and select.The 'card' saying who sent with the message was not in the delivery causing recipient to have to call AA once again....terrible customer service. The arrangements was nice thank goodness.

never delivered contacted Ashland Addison and they did credit but I lost the opportunity I was looking for with the delivery of flowers. While not earth shattering I was disappointed in the service and will look elsewhere in the future.

I asked for pink and white color theme While this is nice it is not what I requested

I am disappointed in the arrangement. It really doesn't look like the one I ordered. The one on your web site was much brighter and fall looking.

Was a bit disappointed this time by the arrangement. The shape and extremely bright roses for the funeral service.

Where are the cristhatiums.needs more color

I was very disappointed in the arrangement. The flowers we cheap carnations and I spent 175.00 for such a cheap looking arrangement. I will never order from here again.

I am very disappointed. When you first open your website you ask what occasion and I selected. BABY/the most popular arrangement was the one I selected but by looking at these flowers you never know this was for someone who had a baby "BOY". Good thing I sent the stuffed animal. And if the baby is a "BOY", why send cookies in a pink box? Why does Ashland Addison Florist have an issue when someone requests something specifically? This is for my niece who had a BOY??? I sent flowers to my sister from Ashland Addison and asked not to put stargazers in the bouquet because they are too fragrant and what do you do? I haven't used you for years because of that error. My niece just had her first baby this morning and she's leaving on Thurs am so because she is at Prentice I wanted to make sure she had time to enjoy the flowers. If you can't fill an order properly you should call the buyer. My sister was going to take a picture of what you sent but she hasn't sent it yet so I know what she's thinking.I grew up in the area where the original Ashland Addison Florist used to be and my family ordered from you all the time.

This is the ugliest arrangement I have ever seen. It is nothing like what was ordered. Please cancel this delivery immediately. I would be embarrassed. I I would not accept this at any price. I am a longtime customer. I am extremely disappointed.

Very disappointed that this picture that Ashland Addison sent me of the arrangement that they made does not look anything like what was pictured on their website. I was very disappointed. Looks like half the flowers were missing from the arrangement and expected more considering the price that I paid for it.

When I ordered these over the phone I explained that it was for a male. The lady over the phone said she would put some manly colors in there like blue. I said thats great because I'm a Chicago police officer and blue is our color. I see a lot of yellow and cheap white flowers. Maybe the picture doesn't do the flowers justice but for $154.29 my expectations were high. The lady also stated it would be delivered on time. By 1:00. This is Very Important.

Does not match at all what I ordered. If I had seen this first, I would have shopped elsewhere. Blue - aqua - yellow - pastels? Would not give one star.

We do a lot of business with you. I am very disappointed in how this arrangement turned out. Looks sickly and bare. I'm actually embarassed that this was sent. :o(

Can't see them. Horrible picture and they look really smal

disappointing.

Way too expensive and way too small.

very disappointed, there are nothing like the picture. Not happy at all with these.

I will not pay 150.00 for this flower bouquet! I NEVER received confirmation of the delivery! I Saw the Dilan's at an important business engagement this evening and they never made mention of having received any flowers. I was referred to you by a huge client of yours, Terrence Doyle. I hope that you find a way to recitfy this situation. I am highly disappointed. Nancy Stromayer 847-736/9077 Please call

Very disappointed. You have always done a great job in the past but this is ugly with no effort put forth. I am am embarrassed.

I ordered a pink arraignment not yellow and blue. Rather disappointed.

Re: Permy phone call directly today to order a beautiful $65 arrangement for Pastor Michael Horton. Words cannot express that - I am extremely disappointed with the size and height of this flower arrangement. It looks like a $39.99 arrangement which I saw online before I called you! Please issue a $25 price adjustment! Doris Gothard 05/19/18 Doris Gothard