Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 36554 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
32,938
|
90.11% |
| 4 Star ★★★★☆ |
1,653
|
4.52% |
| 3 Star ★★★☆☆ |
848
|
2.32% |
| 2 Star ★★☆☆☆ |
525
|
1.44% |
| 1 Star ★☆☆☆☆ |
590
|
1.61% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Maria Welch
Maria Welch
Jun 9, 2019
This is not up to your normal standards- Which is why I called AShland Addison. I asked for a flowering plant, I normally don't like to comment with neg thoughts, but this really missed the mark- it's underwhelming! It looks so throw back to me- We wer
Reviewed By:
Ariel
Ariel
Jun 8, 2019
The corsage was beautiful and I loved the bracelet that you used. I put it right in the fridge and took it out at 3:30pm to pick up son's prom date at 4pm for the pre-prom party. By 6pm it was already brown:(. Do you expect it to turn that fast? Would th
Reviewed By:
Susan Buse
Susan Buse
Jun 1, 2019
I had requested Hot pink flowers. Magenta in addition to pale pink.
Reviewed By:
Bea
Bea
May 22, 2019
It did not seem that full kind of flat not what I expected.
Reviewed By:
Ryan,Betty
Ryan,Betty
May 21, 2019
Broken stems in front of bouquet???
Reviewed By:
Andrea
Andrea
May 21, 2019
These were not bright colored flowers as requested. Nor do they look full - appears to have more filler than anything else.
Reviewed By:
Jennifer
Jennifer
May 18, 2019
Disappointed by the end of the prom night the corsage flowers had withered a lot.
Responded To By:
Zoe / Manager
Zoe / Manager
May 20, 2019
Thank you for your review Jennifer! We are really sorry to hear about what happened with the corsage flowers. We have made an attempt to contact you but please know that we will issue a credit for the corsage flowers.
We do hope we hear back from you.
Best,
Zoe
We do hope we hear back from you.
Best,
Zoe
Reviewed By:
Lesley
Lesley
May 17, 2019
The plant was not delivered as pictures. There were no pussy willows in the plant and the cookies were hidden underneath the plant and looked like garbage. I did not receive a picture of the plant prior to delivery; as is standard and was also requested
Responded To By:
Zoe / Manager
Zoe / Manager
May 17, 2019
Lesley - we are so glad we got to talk to you over the phone and appreciate you allowing us to make this right. Thank you again for your feedback and your business!
Best,
Zoe
Best,
Zoe
Reviewed By:
David Brackley
David Brackley
May 16, 2019
Frankly it looks a little skimpy compared with the photo on the website. But the flowers are lovely.
Reviewed By:
Eve Pool
Eve Pool
May 15, 2019
I don't like to be negative, but sometimes constructive criticism can help. There were two issues with this. The first was the color. I needed hot pink and this was more light pink. I tried to order hot pink with light pink accents, but it turned up mor
Reviewed By:
Meryl
Meryl
May 12, 2019
I am disappointed as this is less than half as full as the photo that I sent for you to duplicate. The person I spoke to assured me that you could duplicate the bouquet. Mother was thankful of course but clearly fell short of expectations. SMH in disappoi
Reviewed By:
Cheryl
Cheryl
May 7, 2019
I came in a week early to place my order. When I went to pick up the flowers they were incorrect and missing flowers that were selected. The women who helped me was very nice and offered a credit. Unfortunately, it does not change the fact that flowers th
Reviewed By:
BD
BD
Apr 29, 2019
All three dozen roses were CRAMMED into a SMALL vase which made the arrangement APPEAR tiny. Not good.
Reviewed By:
Allie
Allie
Apr 29, 2019
Flowers died quickly :(
Reviewed By:
schaplik
schaplik
Apr 28, 2019
I was looking for a light happy feeling... looks dark thanks for trying,,,,
Reviewed By:
Mary Ann
Mary Ann
Apr 23, 2019
The flowers were pretty but not what I ordered. When I spoke to the person on the phone I asked if all 3 containers could contain tulips. She said that could be done. It obviously was not what my daughter received.
Reviewed By:
Kat
Kat
Apr 23, 2019
They look ok but the picture on your website certainly had a lot more flowers and color. That looks like a lot of filler for 70 dollars Not at all like this https://www.ashaddflorist.com/flowers/spring-fling/
Responded To By:
Zoe / Manager
Zoe / Manager
Apr 23, 2019
Thank you for your feedback Kat - we are attempting to contact you and explain the look on this picture. Your arrangement consists of hyacinth and tulips. The hyacinth flowers just arrived this morn... More
Thank you for your feedback Kat - we are attempting to contact you and explain the look on this picture. Your arrangement consists of hyacinth and tulips. The hyacinth flowers just arrived this morning and so have not bloomed yet. This will ensure a longer life for them and more days of enjoyment for your recipient.
We look forward to connecting with you and discuss this further.
Many thanks!
Less
We look forward to connecting with you and discuss this further.
Many thanks!
Less
Reviewed By:
Laura Skarbek
Laura Skarbek
Apr 23, 2019
I am usually very pleased with my orders. However, this time it appeared there were not as many blooms in my order vs. What is displayed on the website. When I saw the actual order, it looked very sparse. Considering this was a gift, I was disappointed.
Reviewed By:
Eileen
Eileen
Apr 21, 2019
What I ordered (should have been like the above) did not look quite the same in person. The tulips were nothing special and for $55 plus shipping etc., they should have been better than what I could have purchased at the local grocery store. Not up to p
Reviewed By:
Robert Flynn
Robert Flynn
Apr 2, 2019
We didn't like them
Reviewed By:
Douglass
Douglass
Mar 29, 2019
balloons too expensive
Reviewed By:
Jamie S
Jamie S
Mar 8, 2019
Where are the blue flowers?
Reviewed By:
Hailey
Hailey
Mar 8, 2019
Flowers were not delivered on time and I was not informed until after business hours that they did not make it in time.
Reviewed By:
Marinela
Marinela
Mar 7, 2019
Looked very cheap, I was really disappointed.
Responded To By:
Zoe / Manager
Zoe / Manager
Mar 7, 2019
Thank you for your feedback Marinela! We are glad we were able to talk to you and resolve your concern. Please know that we appreciate your business and look forward to helping you again in the future.
Reviewed By:
V.White
V.White
Mar 3, 2019
Perfect You always do such a great job Thank you so much
