Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 34609 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,143
|
89.99% |
| 4 Star ★★★★☆ |
1,588
|
4.59% |
| 3 Star ★★★☆☆ |
807
|
2.33% |
| 2 Star ★★☆☆☆ |
502
|
1.45% |
| 1 Star ★☆☆☆☆ |
569
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
susan
susan
Jul 12, 2020
These were supposed to be all pink. I confirmed that with your customer rep and it's my receipt. Please call me if you're going to change my order.
Reviewed By:
Karen
Karen
Jul 10, 2020
The arrangement was pretty but not quite what I had in mind. The arrangements in the past were beautiful with subtle elegance. I will continue to order from Ashland Addison with more detailed floral requests. Thank you, wishing you safety and good hea
Reviewed By:
Beth Grayson
Beth Grayson
Jun 30, 2020
I expected a more pastel arrangement for a new baby gift. Colors are too heavy for a nursery!
Reviewed By:
Allen koranda
Allen koranda
May 24, 2020
The roses look very tired. I hope they will last for the recipient. Pretty disappointed from th picture anyway
Reviewed By:
Lisa deyoung
Lisa deyoung
Mar 3, 2020
Thought it was fuller for 60
Responded To By:
Zoe / Manager
Zoe / Manager
Mar 3, 2020
Thank you for your review Lisa! We are happy we were able to talk to you over the phone and correct this design before it was delivered.
Reviewed By:
Dave Finzer
Dave Finzer
Feb 23, 2020
Most flowers started to wilt and die after 2 days. Not so good for the price I paid however they were beautiful upon arrival.
Responded To By:
Zoe / Manager
Zoe / Manager
Feb 24, 2020
Thank you for reaching Dave! We are so very sorry to hear this but really appreciate the opportunity to make this right.
A fresh arrangement will be delivered to you this afternoon.
Best,
Zoe
A fresh arrangement will be delivered to you this afternoon.
Best,
Zoe
Reviewed By:
Loretta Martinez
Loretta Martinez
Feb 20, 2020
IMG_1107.JPG. (Picture of delivered plant) I sent a picture of the actual flowers delivered via text message to Ashland Addison. Two of the green leaves have brown on them. Not up to the quality I usually see from you.
Responded To By:
Zoe / Manager
Zoe / Manager
Feb 21, 2020
Thank you for your feedback Loretta! We are so sorry to hear about this but are glad we were able to speak over the phone and resolve this.
We appreciate your business and look forward to helping you again in the future!
We appreciate your business and look forward to helping you again in the future!
Reviewed By:
Dorothy Litt
Dorothy Litt
Jan 14, 2020
Disappointed
Reviewed By:
Olga Wolz
Olga Wolz
Jan 8, 2020
The arrangement was as I had ordered it. assorted white flowers with winter greens. It was an interesting arrangement, but a little "flat" in appearance. I should have ordered some colored flowers that would have given the arrangement some depth.
Reviewed By:
Lorene
Lorene
Jan 5, 2020
Unfortunatly several people said it looked like a casket spray on my dinner table The flowers were pretty and fresh
Reviewed By:
Elizabeth kelly
Elizabeth kelly
Dec 27, 2019
Picture had red and white flowers and that's what I thought would get sent?
Reviewed By:
Ellen Turner
Ellen Turner
Dec 14, 2019
I don't think it looks nice without the flowers in bloom the way they appear on yourcwebsite. Not enough flowers for 130 bucks
Responded To By:
Zoe / Manager
Zoe / Manager
Dec 14, 2019
Thank you Ellen! We are so glad we got to talk to you on the phone and resolve this.
We appreciate your feedback!
Best,
Zoe
We appreciate your feedback!
Best,
Zoe
Reviewed By:
Joe
Joe
Nov 25, 2019
I have been buying flowers for decades with Ashland. Disappointed to find so many flowers wilted so bad I had to clean out about 25% the bouquet within 36hours of their arrival. We feed them and check the water constantly. Not sure why this happene
Reviewed By:
Vanessa Ramirez
Vanessa Ramirez
Oct 24, 2019
The flowers I choose online looked “ full” these so not
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 24, 2019
Hi Vanessa - thank you for your feedback! As mentioned on the phone this arrangement was designed all around and there are a lot of fresh flowers that will open, giving it a full gorgeous look.
Thank you again for your order!
Thank you again for your order!
Reviewed By:
Sharon Wilson
Sharon Wilson
Oct 19, 2019
I was disappointed in the size of the casket bouquet & how long the flowers lasted.
Reviewed By:
Ruby
Ruby
Oct 18, 2019
The flowers chosen were entitled brilliance. I hope the picture just doesn't do the flowers justice, as it does not appear to be a brilliant display. I hope the recipient finds it to be brilliant! I order often and don't believe I've ever been disap
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 19, 2019
Ruby - we are so happy we got to talk to you! Thank you so much for your business. We truly appreciate it.
Reviewed By:
Melissa Dow
Melissa Dow
Oct 17, 2019
A little disappointed. I specifically said I really didn't care for pothos and preferred ferns. I don't see any interesting mosses or birds. The bromeliad is a nice touch but the whole basket doesn't look like it came from the woods.
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 17, 2019
Melissa - we are glad we were able to talk to you. As promised, we are redesigning the planter and will email you a new photo.
Thank you!
Thank you!
Reviewed By:
Rick K.
Rick K.
Oct 11, 2019
The arrangement looks lovely, but it seems awfully small for $130.
Reviewed By:
Jacqueline Graham
Jacqueline Graham
Sep 7, 2019
Love the color scheme and the choice of flowers but they look very unsymmetrical and quickly thrown together
Reviewed By:
Wendy
Wendy
Sep 3, 2019
The flowers look nice, but it's 5:45 PM and she has not received the arrangement.
Reviewed By:
Joanne
Joanne
Aug 28, 2019
This is really the last time I am going to send flowers from you. You were always my go to florist but I have been disappointed the last few times. The arrangement on the website have flowers that are very colorful and bright. This was not the color pale
Reviewed By:
Stegeman
Stegeman
Aug 26, 2019
The arrangement is pretty, but was supposed to be in a baseball mug.....
Reviewed By:
Pamela Toms
Pamela Toms
Aug 17, 2019
The flowers were much smaller than expected and by Saturday the tea roses were dead!! They were watered and floral additives it into planter as suggested. So disappointed.
Reviewed By:
Anonymous
Anonymous
Aug 9, 2019
Although sending a picture of the arrangement is much appreciated, this arrangement looks like the image that was posted online for $60. The arrangement that was paid for was supposed to be $150 worth and from the looks of this, we paid double the price
Reviewed By:
Joanne
Joanne
Aug 2, 2019
I have to tell you that I hasn't that pleased with the arrangement. The picture you have on the web site had much more contrast. The roses on the example were lighter and this just liked like it was all the same yellow. This is the third time I have been
Responded To By:
Zoe / Manager
Zoe / Manager
Aug 2, 2019
Joanne - thank you so much for your feedback! We are so glad we got to talk to you today and thank you for the opportunity to make this right!
We truly appreciate your business and look forward to helping you again in the future!
We truly appreciate your business and look forward to helping you again in the future!
