Breen's Florist, Houston, TX - Customer Flower Reviews
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Total reviews: 24370 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
21,761
|
89.29% |
| 4 Star ★★★★☆ |
1,160
|
4.76% |
| 3 Star ★★★☆☆ |
599
|
2.46% |
| 2 Star ★★☆☆☆ |
336
|
1.38% |
| 1 Star ★☆☆☆☆ |
514
|
2.11% |
Real Customers, Real Reviews
All reviews are from verified Breen's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Clifton
Clifton
Jul 14, 2023
Arrangement that was online looks a million times better than what was delivered. Very unsatisfied!!
Reviewed By:
Kim
Kim
Jun 23, 2023
Honestly this picture may not be the best but this looks like i picked a bundle of flowers from my backyard. I was expecting something different based on the picture i selected
Reviewed By:
Bal Sareen
Bal Sareen
Jun 6, 2023
It was very very small for $150!!
Reviewed By:
Stella
Stella
Jun 2, 2023
I do not like the large white flower.
Reviewed By:
Scott gillen
Scott gillen
May 19, 2023
Late delivery, waited till last possible second. Wife had to drive all the way back out to her school for my the heights
Reviewed By:
Mary
Mary
May 6, 2023
It is very nice that a photo is shared of what the final arrangement looks like. However, the arrangement itself is lacking the floral color and fullness as presented in the arrangement initially shown and selected online. The final product is underwhelming and disappointing, especially since this is a representation of our agency's love and support for our team member's family. It is sad to know that this is the work you take pride in.
Reviewed By:
Adam Garrett
Adam Garrett
Apr 24, 2023
Never even received it!!!!!
Reviewed By:
Angela Gonzalez
Angela Gonzalez
Apr 19, 2023
The picture on the website of the flower arrangement I ordered/requested has more flowers and they are more lively/full. The arrangement done is nothing like the photo of what I ordered.
Reviewed By:
Dora KinCannon
Dora KinCannon
Apr 18, 2023
Will it have a ribbon ?
Reviewed By:
Stan Zisman
Stan Zisman
Apr 1, 2023
I paid a lot of money for this arrangement . Even tipped. It is small small. I used your team once before but can't continue if this is the case
Reviewed By:
Kathy Isaacs
Kathy Isaacs
Mar 21, 2023
The flower was apparently delivered to the wrong house because my daughter did not receive it for her birthday 😖
Reviewed By:
Loren
Loren
Mar 11, 2023
I can't believe the poor quality of the flowers and that it is a $250.00 arrangement. It's embarrassing. Nothing spectacular here!
Reviewed By:
Debbie Smith
Debbie Smith
Mar 7, 2023
I am very disappointed! Our company has used your florist many times and expected better. The quality of the arrangement is not representing the cost associated. Sparse.
Reviewed By:
Debra
Debra
Mar 6, 2023
Would have preferred pastel colors. These colors look like fall colors.
Reviewed By:
Beni
Beni
Mar 2, 2023
It does not look like the original picture!!! I am not happy at all
Reviewed By:
Beverly Smith
Beverly Smith
Mar 2, 2023
I'm very disappointed with the arrangement. It was for my niece's birthday and she was not pleased. I live in Chicago & the flowers I've ordered here are beautiful. I would definitely not recommend your florist. I'm going to write a review on Google & Facebook.
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Mar 2, 2023
This issue had been addressed with you on the telephone and a replacement bouquet was created and sent out with your approval. We strive for 100% satisfaction and after providing us with an approval on a different bouquet, we are confused as this review. You are welcome to call us to discuss.
Reviewed By:
Beverly Smith
Beverly Smith
Feb 25, 2023
I'm very disappointed with the birthday flower arrangement I ordered for my niece. The arrangement was not beautiful and contained baby roses the size of her finger. The wrong balloon was attached and the glass vase wasn't delivered inside a cardboard container. It was just left outside in which it could have been easily broken.I would appreciate someone addressing this matter as soon as possible because it is totally unacceptable!
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Mar 2, 2023
We are sorry that you were unhappy with your arrangement. Per our phone conversation, we discussed the choices of flowers and per your request, we sent out the replacement order with your approval. We... More
We are sorry that you were unhappy with your arrangement. Per our phone conversation, we discussed the choices of flowers and per your request, we sent out the replacement order with your approval. We have left various messages from you with no return to discuss your other concerns. You are more than welcome to call since we can not reach you. Thank you!
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Reviewed By:
Yvette Abernathy
Yvette Abernathy
Feb 24, 2023
Do you have another flower, instead of the yellow Daisies?
Reviewed By:
Donna Shamp.
Donna Shamp.
Feb 22, 2023
I would have liked something more cheerful. More springlike for a Happy Birthday! Not fond of this color selection at all. Glad to have the picture but not happy with this arrangement.
Reviewed By:
Jenny
Jenny
Feb 13, 2023
Was not pleased with this. I ordered one for my older daughter from H‑E‑B the previous week and the order was 1/2 the price at H‑E‑B at much larger. I was expecting better quality from Breen's, especially since it was double the price than H‑E‑B.
Reviewed By:
Susan
Susan
Feb 4, 2023
Very disappointed in the flower arrangement sent. $75 for flowers and total bill was almost $100. I could have picked up an arrangement at krogers that looked as good and not as expensive. I sent an email stating I was disappointed but no reply. Be careful if you choose to use them. I wouldn't recommend.
Reviewed By:
Janet Vaughns
Janet Vaughns
Jan 27, 2023
This arrangement does NOT look remotely close to what I ordered. VERY DISAPPOINTED.
Responded To By:
Jae Morgan / Manager
Jae Morgan / Manager
Jan 28, 2023
Spoke to the customer and informed them that the flowers are fresh and still in blooming stages. This will create a longer lasting floral arrangement for the customer to enjoy at their home.
Reviewed By:
Watson
Watson
Jan 26, 2023
The flowers are normally gorgeous, these were old and sad looking :-(
Reviewed By:
Morgan
Morgan
Jan 21, 2023
Do NOT use this CHEATING CHEAP RAPING florist. The flowers sent via photo on text were so small and barely any flowers for $300 I paid. NOT like advertised photo at all. It was an ABSOLUTE EMBARRASSMENT. WORSE, the flowers never arrived at funeral service.
Reviewed By:
Joseph Castagno
Joseph Castagno
Dec 23, 2022
This does not look like a healthy specimen. I am embarrassed that the recipient will see my name associated with it. I would not expect to see a straggly plant like this in the back of a Home Depot shelf with other reject plants. I would like either a full refund or a new, full, lovely poinsettia plant sent to the recipient.