Breen's Florist, Houston, TX - Customer Flower Reviews
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Total reviews: 24371 reviews | Star Rating: 4.78
5 Star ★★★★★ |
21,762
|
89.29% |
4 Star ★★★★☆ |
1,160
|
4.76% |
3 Star ★★★☆☆ |
599
|
2.46% |
2 Star ★★☆☆☆ |
336
|
1.38% |
1 Star ★☆☆☆☆ |
514
|
2.11% |

All reviews are from verified Breen's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Jean Lowrey
Jean Lowrey
Nov 11, 2022
My friends loved their plants. However, I was a bit put off when I was asked for her phone number. They are doing CHEMO at MDA. For privacy reasons I wanted to give my phone as a contact number. I was told that you could not "guarantee delivery" without HER number. Certainly you should be able to understand the circumstances. I took a chance with that. Actually I was quite annoyed but liked the plants so much that I ordered anyway. I also called the RV park where their apartment was located and informed them that a delivery was coming. I should not have had to do that. They had no problem. I don't think I will order from you again, but my friend might. She actually googled your website after she got her gifts because she thought they were so unique
Reviewed By:
John Thompson
John Thompson
Nov 10, 2022
Hey can add fresh flowers bc those r looking worn n old… Thanks in advance
Reviewed By:
Paal Olavesen
Paal Olavesen
Nov 1, 2022
Horrible and disastrous service! Missed funeral delivery only deliver a not so nice partially wilted flower bouquet to the house a day later. The promised discount for failure ended up being much less than promised. Totally unprofessional and without the respect and dignity so deserving of a last farewell!!!! I would rate the secure negative 5 stars if possible…will never use them again!!!!!!!!!!!!!!!!!!!!!!!!!
Responded To By:
~ Carol / Shirley
~ Carol / Shirley
Nov 1, 2022
We appreciate your feedback, and we apologize again for missing the funeral service. We never intend to upset a client, particularly during this trying time. I have confirmed that the credit was ... More
We appreciate your feedback, and we apologize again for missing the funeral service. We never intend to upset a client, particularly during this trying time. I have confirmed that the credit was granted in the manner discussed and promised by our sales staff. If you have any further questions or concerns, please contact us at 713-227-3367.
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Reviewed By:
Pam Campbell
Pam Campbell
Oct 29, 2022
Where is the crystal cross. We ordered something completely different
Reviewed By:
Patty
Patty
Oct 16, 2022
The arrangement was not the Quality of flowers that I have become custom to. The flowers was a gift for a newlywed that was sent to a hotel. Not the individuals fault they took the order for the flowers it was the Florist that sent out on qualified arrangements
Reviewed By:
Tom
Tom
Sep 17, 2022
I wish the arrangement looked that nice. Very disappointing for what was paid. Never again.
Reviewed By:
Dolores Vela
Dolores Vela
Sep 13, 2022
Did not receive the flowers - had to re-order. Had to call and ask if she ever received the flowers. Spent some time making calls trying to find the flowers; we do not live in Houston. Very frustrating and a time waster on a Saturday. Very disappointed.
Reviewed By:
Patty Castaneda
Patty Castaneda
Sep 6, 2022
OMG the colors is this Arrangement are so vibrant and exciting to look at. This is for a birthday gift for one of my dearest and sweetest sisters. Lovely
Reviewed By:
Durga Agrawal c/o Rosemary Reynolds
Durga Agrawal c/o Rosemary Reynolds
Aug 17, 2022
We definitely appreciate seeing a photo prior to sending out an order. This Order was cancelled. The boss did not like that the ivy which was added to the plant/tree is not lively at all. The order was going to a high profile recipient. I requested a refund confirmation. The only receipt received by email, multiple times, was the original receipt.
Reviewed By:
Laura Ash
Laura Ash
Jul 22, 2022
Not what I expected at all...I regret not getting a traditional arrangement.
Reviewed By:
Vicki Vandaveer
Vicki Vandaveer
Jul 12, 2022
VERY DISAPPOINTING! What I liked and paid for was the "classic European basket" (see website). This is pitiful -- not even close to the picture that I paid $102 for! I will not be buying from Breen's again.
Reviewed By:
Dena Reed
Dena Reed
Jun 20, 2022
That would have been perfect if it had been delivered. Very disappointed and I would like a refund.
Reviewed By:
Stuart Szycher
Stuart Szycher
Jun 5, 2022
Flowers for anniversary not delivered on time. When delivered the next day, looked like they were left in the truck overnight. Was promised credit for delivery charge by owner since flowers were late - never heard a word. Called back and was promised a response - once again - never heard a word. Breen's used to be the best, but not sure we will use them any longer. Very disappointed with false promises for credit and lack of response to my calls. Have notified my credit card company to void the payment.
Reviewed By:
Marylyn Hodged
Marylyn Hodged
May 24, 2022
This is not the bouquet ordered. The white flowers on the left and the lilies are missing. I am disappointed to say the least. Thanks for the photo and disappointment:
Reviewed By:
Michelle Canpbe
Michelle Canpbe
May 16, 2022
The flowers were disappointing for $180. Very small and cheap looking. I am sorry to say I would not recommend this company to anyone.
Reviewed By:
mona
mona
May 9, 2022
i asked for a spring arragement! not masculine! this is a $140.00 arrangement is a joke!