Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 37321 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
33,336
|
89.32% |
| 4 Star ★★★★☆ |
2,238
|
6.00% |
| 3 Star ★★★☆☆ |
734
|
1.97% |
| 2 Star ★★☆☆☆ |
408
|
1.09% |
| 1 Star ★☆☆☆☆ |
605
|
1.62% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Tammy gasser
Tammy gasser
Dec 23, 2019
Beautiful flowers this is a wonderful service love being able to see what I sent
Reviewed By:
Kristi mcphie
Kristi mcphie
Dec 21, 2019
I like them just wish there were more yellow and white
Reviewed By:
Fernando Nopala
Fernando Nopala
Nov 6, 2019
The sunflowers look kinda old
Reviewed By:
Kim Moore
Kim Moore
Nov 5, 2019
The flowers are adorable, but I asked for a clear vase and a blue ribbon, in celebration of a new baby boy.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Nov 5, 2019
Thank you for your feedback regarding your order. I have passed this information on to the designers for the appropriate coaching. We appreciate your business and all your feedback. Please let us know... More
Thank you for your feedback regarding your order. I have passed this information on to the designers for the appropriate coaching. We appreciate your business and all your feedback. Please let us know if there is anything we can do to assist you further.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
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Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
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Reviewed By:
Francisc
Francisc
Oct 30, 2019
Nice flowers
Reviewed By:
Sandi mccleary
Sandi mccleary
Oct 24, 2019
I thought for 50$ there would be another bird of paradise flower. Not very big arrangement. Girl quoted me 30ish with 3 flowers. I said I wanted to spend about 50$ so I thought flowers would increase.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Oct 24, 2019
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve... More
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I tried contacting you in regards to this issue to make the best attempt in regaining your confidence in our company, but it went to voice mail. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. please call us when it is convenient for you so we can resolve this.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
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I tried contacting you in regards to this issue to make the best attempt in regaining your confidence in our company, but it went to voice mail. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. please call us when it is convenient for you so we can resolve this.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
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Reviewed By:
Karen Godinez
Karen Godinez
Oct 18, 2019
I liked receiving a picture of the flowers but didn't really like them the colors look really pale
Reviewed By:
Jerry Drake
Jerry Drake
Sep 29, 2019
Flowers are beautiful but the person that took my order did not put the in the words o said it was blank and spelled the name wrong and I spelled it for her. Again the are beautiful.
Reviewed By:
M
M
Sep 16, 2019
Friendly service! Expected delivery to be a little better! Definitely would consider going there again tho
Reviewed By:
Tim Morris
Tim Morris
Sep 5, 2019
I asked for a yellow ribbon, and none of these flowers are bloomed... this will probably look great in a few days.
Reviewed By:
Jamie stoddsrd
Jamie stoddsrd
Sep 3, 2019
Flowers look great it's the ballon that is completely wrong it sas just a balloon that was to say happy birthday not happy birthday princess
Reviewed By:
Lynda Clyde
Lynda Clyde
Aug 31, 2019
It's beautiful. I just need the roses to be peach in color.. And the arrangement looks more pink
Reviewed By:
Esmeralda Rodriguez
Esmeralda Rodriguez
Aug 26, 2019
Flowers were kind of ugly like they were dieing, to my understanding your suppose to send nice flowers that y there expensive
Reviewed By:
Allison
Allison
Aug 3, 2019
Those don't look like the quality I would expect from Flower Patch.
Reviewed By:
Carol
Carol
Jul 30, 2019
Pretty, but the picture that I ordered from has bright pink and orange gerbers more summertime. which is what I would have preferred.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Jul 30, 2019
Thank you for your feedback. We did change those colors out for you. We also re-sent the new photo so you could see them. Please let us know if you have any further questions or concerns.
Reviewed By:
Jennifer
Jennifer
Jul 23, 2019
The picture on the website looks beautiful, the picture I am viewing looks ok.
Reviewed By:
Erica Carlson
Erica Carlson
Jul 19, 2019
Is there a ribbon or bow? I can't tell. Isn't as impressive as the picture on your website. I know it is hard to duplicate exactly. If there isn't a bow, and it's not too late if you could add one that would be great! Thank you!!
Reviewed By:
Cody W
Cody W
Jul 16, 2019
Like it, could use a little more color
Reviewed By:
Melissa B.
Melissa B.
Jul 3, 2019
The order picture shows way more vibrant of colors of flowers than what got put in my placement order. Still nice arrangement though.
Reviewed By:
Debbie DeSpain Earl
Debbie DeSpain Earl
Jun 19, 2019
I was disappointed with the picture of the arrangement that was sent out, I think for a 100.00 the arrangement was small with very few flowers. Very disappointing I expected a lot better. The person who took my order over the phone insured me the arrange
Reviewed By:
Beedubb
Beedubb
Jun 13, 2019
they were beautiful once delivered but the roses died fairly quickly.
Reviewed By:
Jami Mellen
Jami Mellen
Jun 3, 2019
This looks nice. However, these do not look like the arrangement I ordered.
Reviewed By:
Kim sharp
Kim sharp
May 31, 2019
Love the daisies but the greenery is scimpy. I ordered because I liked the pretty greenery in the photo
Reviewed By:
Sonia Estrada
Sonia Estrada
May 31, 2019
Would prefer all carnations to be the light pink. And all gerber daisey's to be the darker pink.
Reviewed By:
Mark
Mark
May 17, 2019
I get flowers from flower patch about 7-8 times per year. I am usually pleased, but this particular delivery wasn't as good. The overall size of the arrangement was much smaller than I expected. I wasn't expecting it to look like I spent $100, but In the
