Flower Patch, Salt Lake City, UT - Customer Flower Reviews

Thank you for providing us with your feedback. After researching your order it looks like it was delivered on the same day as the obituary information was for the services. I will be contacting you today to discuss this matter further so I can gather more information in regards to the situation.

Kind Regards,
Sean Heaps
Call Center Manager- Flower Patch- Corporate Office
Less

Once the enchantment Lilies open up...You will see allot more colors. We deliver the arrangements with the lilies still closed that way the arrangement last longer for the recipient. Thank you for sharing you feedback with your concerns as I hope this helps alleviate the problem you were seeing with your arrangement.

Please let us know if you have any other concerns. You can call us at 801-268-6566.

Kind Regards,
Sean Heaps
Call Center Manager- Flower Patch- Corporate Office
Less

Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement to exceed you expectations.In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

I look forward to speaking with you and resolving this situation.
Kind Regards,

Sean Heaps

Call Center Manager-Flower Patch-Corporate Office
Less

We hare happy to here you are satisfied with the arrangement. based on your review rating, was there something in our product/service provided that could have been differently to insure complete Customer Satisfaction ?

Kind Regards,
Sean Heaps
Call Center Manager- Flower Patch- Corporate Office
Less

Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement to exceed you expectations for the services you will be using this for. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Kind Regards,

Sean Heaps

Call Center Manager-Flower Patch-Corporate Office
Less

Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement to exceed you expectations for the services you will be using this for. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.

Kind Regards,

Sean Heaps

Call Center Manager-Flower Patch-Corporate Office
Less

Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

Each Lillie has 2 to 3 buds on them. With your arrangement you have a total of 5 lilies, just the other 3 lilies are not bloomed yet, because we wanted them to have a longer life span and not die after a couple days.

I hope this provides your with some comfort and understanding in regards to your arrangement. Please let me know me if I can be further assistance to you. It is our goal to insure your satisfaction with our product.

Kind Regards,
Sean Heaps
Flower Patch- Call Center Manager- Corporate Office
Less

Thank you for your feedback regarding your order. I have passed this information on to the designers for the appropriate coaching. We appreciate your business and all your feedback. Please let us know if there is anything we can do to assist you further.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less

Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

I tried contacting you in regards to this issue to make the best attempt in regaining your confidence in our company, but it went to voice mail. In addition, we will further evaluate how we can prevent this problem from occurring again in the future. please call us when it is convenient for you so we can resolve this.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Less