George's Flowers, Roanoke, VA - Customer Flower Reviews

1953 Franklin Road
Roanoke, VA 24014
+1 (540) 981-0900
www.georgesflowers.com

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Total reviews: 38367 reviews | Star Rating: 4.9
5 Star ★★★★★
 
 
36,110
94.12%
4 Star ★★★★
 
 
1,339
3.49%
3 Star ★★★☆☆
 
 
433
1.13%
2 Star ★★☆☆☆
 
 
226
0.59%
1 Star ☆☆☆☆
 
 
259
0.68%
Real Customers, Real Reviews

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Earleen Sylvia
Dec 26, 2025
Roses at the bottom look like they are falling off the arrangement? I'd prefer the outside roses inside the greenery.
Responded To By:
Hailey Flood / Account Management
Dec 26, 2025
Earleen, We adjusted the order and you should receive a new photo. For immediate assistance it is always best to call our shop directly! (540) 981-0900
★★★★★
Reviewed By:
Angela B.
Dec 24, 2025
A little disappointed it doesn't look more like the photo online.
Responded To By:
Hailey Flood / Account Management
Dec 24, 2025
Angela, We did adjust it for you after our phone call. Hope you enjoyed the arrangement in person.
★★★★★
Reviewed By:
Ruth
Dec 16, 2025
It does not look to be nearly as full of an arrangement as the picture on the website. It could use a few more stems! I do love getting a picture of the actual arrangement though- thank you!
★★★★★
Reviewed By:
Esther Kirk
Dec 12, 2025
Beautiful! Thank you! Definitely 5 Star Rating!
Responded To By:
Jessica Carroll / Marketing/Administration
Dec 12, 2025
Esther, thank you for trusting George's Flowers!
★★★★★
Reviewed By:
Noname
Dec 5, 2025
Not what I expected. Would like more pine.
★★★★★
Reviewed By:
Arnita Batts
Nov 11, 2025
Nice!
★★★★★
Reviewed By:
Diane Gravely
Nov 8, 2025
This is the second time using George's in the past month or so, and although I was very pleased with my first experience, this time not so much. This arrangement is sparser than the arrangement I chose or the photo on the website.
★★★★★
Reviewed By:
Meagen Reed
Nov 2, 2025
They just threw them away
★★★★★
Reviewed By:
Sarah Woods
Oct 23, 2025
Much better Thanks
★★★★★
Reviewed By:
Rebecca Waterfield
Oct 11, 2025
The one on the left was supposed to be a corsage not a bouquet.
Responded To By:
Hailey Flood / Account Management
Oct 11, 2025
So sorry for this error on our part. We are fixing it and it will be ready for when you come by to pick up at 11:30am.
★★★★★
Reviewed By:
Terri Langford
Sep 30, 2025
I have always in the past been thrilled with anything I have gotten from George's and this time I was sorely disappointed in the bouquet as I had requested the bouquet to be light pink , white and paid extra to have roses instead of carnations. As you can see from above the bouquet was far from my expectations. I had to get additional flowers (which George's did give me). But I had to take bouquet apart and remake it which was not part of my plans for the day!
★★★★★
Reviewed By:
Elizabeth Surratt
Sep 29, 2025
I wish there were more roses. This is beautiful. Thanks.
Responded To By:

Sep 29, 2025
Hi Elizabeth,
If you would like to call and upgrade, we can add more roses. You ordered this online and it is a recipe arrangement, so it is filled to value by the recipe pictured online. It has exactly as many roses in it as it has in the photo you ordered from.
Hope this helps!
★★★★★
Reviewed By:
Barbara
Sep 18, 2025
I was hoping that the orange lilies would be in bloom for my event. They were pretty but lacked the wow factor I was hoping for. Good service. Would have chosen another arrangement if I had known.
★★★★★
Reviewed By:
William Hodges
Sep 16, 2025
It does not look like the picture of the one I saw and wanted order on the website
★★★★★
Reviewed By:
Joe Tucciarone
Sep 9, 2025
I guess when you're no used to ordering flowers I was somewhat taken back by the cost. They were beautiful, but not as big as I expected Thank you
Responded To By:

Sep 9, 2025
Hi Joe,
We did discuss measurements when you ordered and this was made per our agreed upon size of being approximately 3ft all around.
★★★★★
Reviewed By:
Katie Brown
Aug 10, 2025
Same day delivery was great. Glad to receive a text upon delivery and picture of plant- a very nice touch.
★★★★★
Reviewed By:
Barbara Thomas
Aug 7, 2025
The flowers look amazing as always. The customer service is bar non The best there.
★★★★★
Reviewed By:
Ai
Aug 3, 2025
It's pretty but much smaller and less vibrant colors for sure.
★★★★★
Reviewed By:
Brenda mathis
Jul 25, 2025
Hydrangeas are not vibrant… pale . Roses are already opened so much… very little greenery. Also difficult to see well because of the background.
Responded To By:

Jul 25, 2025
Hi Brenda,
You asked for blue hydrangea and I told you the shade of blue always varies. The roses are not open, they are extremely fresh. Not sure you know what an open rose looks like. We added... More
Hi Brenda,
You asked for blue hydrangea and I told you the shade of blue always varies. The roses are not open, they are extremely fresh. Not sure you know what an open rose looks like. We added more flowers and less greenery for a better look as our designers have a combined 100 years of experience.
Less
★★★★★
Reviewed By:
Eddie Link
Jul 24, 2025
Too much green filler for a $150 arrangement
Responded To By:

Jul 24, 2025
Hi Eddie,
This is a recipe arrangement ordered online, so it is made with the exact same number of flowers as the one pictured online. If you would like to upgrade to add more, you're welcome to give us a call.
★★★★★
Reviewed By:
Kathleen Beveridge
Jul 23, 2025
Order looks great but was not happy paying the service charge just to deliver it to Salem!
Responded To By:

Jul 23, 2025
Hi Kathleen,
Everyone pays a delivery fee no matter the distance. You are always welcome to pick up orders. When you do it yourself there is no fee.
★★★★★
Reviewed By:
Andrea smith
Jul 14, 2025
The flower where healthy and fresh and beautiful, but I did ask for a blue ribbon .
Responded To By:

Jul 14, 2025
Hi Andrea,
Yes, if you recall we discussed the bow, but I advised against it as it would cover the cross on the pot which was the main feature of the gift. I thought we had agreed on no bow by the end of our call. My apologies. I did not charge you for the bow.
★★★★★
Reviewed By:
Stephen lewis
Jul 13, 2025
The flowers were beautiful but there were repeated words and a typo in the final sentence of my included message/card. For the price paid for the flowers I would've hoped there would have been a more thorough proof read first.
Responded To By:
Hailey Flood / Account Management
Jul 14, 2025
Hi Stephen - Thank you so much for chatting earlier today. We appreciate your business and apologize for the oversight.
★★★★★
Reviewed By:
CaSaundra
Jun 25, 2025
The staff is amazing. Very friendly and kind. However, I was a little disappointed in the arrangement. I do know that it's impossible to have the actual thing look like the photo online, but the smaller arrangement online seemed to look way bigger and fluffier than the bigger more expensive one that we actually got. Again, the employees and staff are super friendly and amazing. I did like getting the photo prior when I saw it. I was just hoping it looked that way because it was a picture. I was really hoping seeing it in person would have changed my mind unfortunately it didn't.
★★★★★
Reviewed By:
Lee Gutshall
Jun 24, 2025
I was surprised that 2 of the same arrangement from 2 different people was sent to the same family.
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