George's Flowers, Roanoke, VA - Customer Flower Reviews

1953 Franklin Road
Roanoke, VA 24014
+1 (540) 981-0900
www.georgesflowers.com

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Total reviews: 33794 reviews | Star Rating: 4.9
5 Star ★★★★★
 
 
31,740
93.92%
4 Star ★★★★
 
 
1,243
3.68%
3 Star ★★★☆☆
 
 
382
1.13%
2 Star ★★☆☆☆
 
 
204
0.60%
1 Star ☆☆☆☆
 
 
225
0.67%
Real Customers, Real Reviews

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Teresa
Nov 21, 2022
It's OK but I guess I didn't realize that how expensive flowers are these days. I thought it would be prettier and with more roses instead of 3. The man who I talked to. was very kind and compassionate and helpful. I should have looked it up before buying but there wasn't time and I am sick myself so I take the blame for that. I do feel that the price was astronomical for this which was $75 + tax coming to almost $90! If I had been well, could have gone to Sam's and gotten a beautiful arrangement for a fraction of the price.
Responded To By:
Casper Wynn / Manager
Nov 21, 2022
Hi Teresa,
We discussed price and sizing at length on our call. You may get cheaper flowers from Sam's, but they will last a fraction of the time. You can send old flowers for cheap or fresh flowers from us.
★★★★★
Reviewed By:
Tonya White
Nov 18, 2022
I was hoping for a unique color.
★★★★★
Reviewed By:
Shai
Nov 12, 2022
Could of been a few more lilies or fuller for the 100$. The photo idea is a good idea for review but I did expect a little more for the deluxe upgrade
Responded To By:
Ruth Lynch / Assistant Sales Manager
Nov 12, 2022
The lilies have other blooms that have not opened. With proper care, the arrangement with last 10-14 days. All the flowers will continue to open.
★★★★★
Reviewed By:
Pat Curtis
Nov 11, 2022
I thought they could have had a little more flowers. Wasn't foul as this picture
Responded To By:
Casper Wynn / Manager
Nov 11, 2022
The picture is the exact arrangement that was sent and received, so it was and is as full as the picture.
★★★★★
Reviewed By:
Donna
Nov 9, 2022
It's fine this arrangement is for the loss of a child. I believe we talked about white. That's the color for death. I was told to add more white then other stems would be removed.
Responded To By:
Casper Wynn / Manager
Nov 9, 2022
Yes, Donna. Unless you can add more money to your total, we cannot add more flowers for free. Something has to be removed to keep it at the current value.
★★★★★
Reviewed By:
Johnny Nicely
Oct 6, 2022
The flowers were what I ordered. The delivery was not as expected. The flowers were left at the guest services area of the hospital. This caused a day delay and even though you all corrected this by delivering this to the residence. They were ordered for a specific day, time, and moment.
Responded To By:
Casper Wynn / Manager
Oct 6, 2022
Hi Johnny,
We cannot do anything about hospital policy. When you order for delivery to the hospital for an employee, the hospital requires all orders to be delivered to guest services and they m... More
Hi Johnny,
We cannot do anything about hospital policy. When you order for delivery to the hospital for an employee, the hospital requires all orders to be delivered to guest services and they must coordinate getting into the recipient's hands from there. Please consider this when ordering in the future.
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★★★★★
Reviewed By:
Debbie Hartman
Sep 27, 2022
I hope it looks better in person than picture
★★★★★
Reviewed By:
Lenora Paige- Did not order these flowers
Sep 26, 2022
Ordered flowers for my loved one Funeral. Order was completed in timely manner but it was the wrong flowers?? I received picture of flowers, called to advise that order was wrong. Order was set to be delivered within 1 hour. George's had to do correct arrangement in less than 1 hour.
Responded To By:
Casper Wynn / Manager
Sep 26, 2022
Hi Lenora,
We did correct this order in a timely fashion and we sent you a new photo to review of the corrected item if you'd like to review that one.
★★★★★
Reviewed By:
Lisa
Sep 26, 2022
They were pretty but a bit dry. They were for homecoming and by the time we gave them to my sons girlfriend they were barely holding up. Not the usual quality we have had before.
★★★★★
Reviewed By:
Faith
Sep 20, 2022
This is beautiful!! I feel like some areas are a little bare for the price I am paying! The picture I used for reference on your site made the arrangement look much fuller. Anyway you could add to this? My dear friend just lost her sister last night at 29yrs old and I just want this arrangement to be special. I currently live in D.C. so I wasn't able to come pay a visit.
Responded To By:
Casper Wynn / Manager
Sep 20, 2022
Thanks for emailing us, Faith. Give us a call if you would like to make any of those changes.
Thanks again,
★★★★★
Reviewed By:
Wendy Holt
Sep 8, 2022
I don't love the plaid ribbon.
Responded To By:
Casper Wynn / Manager
Sep 8, 2022
We changed the bow to match the photo online and resent the photo to you Wendy!
★★★★★
Reviewed By:
Stephanie
Aug 27, 2022
Although the plant was healthy, the decorations didn't look like the featured picture.
★★★★★
Reviewed By:
Bateman Underwood
Aug 20, 2022
Looks good thank you
★★★★★
Reviewed By:
Frederick Miller
Aug 9, 2022
Sorry, Doesn't look like a $100+ bouquet. Thank you for the picture.
Responded To By:
Casper Wynn / Manager
Aug 9, 2022
Hi Frederick,
The arrangement was for $90 and you requested specific flowers which really limit your budget. That being said, Gladiolas are around three feet tall. This arrangement is huge. I told you for your budget you would get a medium size and it actually turned out much larger than that.
★★★★★
Reviewed By:
Amanda Thompson
Jul 25, 2022
Any way you can balance the color arrangement and put pink flowers on both ends? Looks like a lot of yellow. Thanks!
★★★★★
Reviewed By:
Johnny Buzzo
Jul 18, 2022
The bow looks awful.
★★★★★
Reviewed By:
Donna Sisson
Jul 13, 2022
Liked the greenery in the online picture better. Looks a bit flat.
Responded To By:
Casper Wynn / Manager
Jul 13, 2022
Hi Donna,
I just sent you a new picture! See if that's a bit more fluffy for you. :)
Thanks,
★★★★★
Reviewed By:
Diana Surratt
Jul 2, 2022
I'm more of a free form floral arrangement person so I'd love for those flowers to be less ‘arranged' and more natural with lots more flowers in the bunch.
★★★★★
Reviewed By:
TC
Jun 30, 2022
The item I ordered online had bright green foliage all around the flowers in the picture. The item delivered had different, dark colored leaves. I wish it had looked like the item online.
Responded To By:
Ruth Lynch / Assistant Sales Manager
Jun 30, 2022
We do have to substitute flowers and greenery based on availability. This arrangement does have some of the dark green foliage (salal) on the sides of the arrangement. Our designer did incorporate ano... More
We do have to substitute flowers and greenery based on availability. This arrangement does have some of the dark green foliage (salal) on the sides of the arrangement. Our designer did incorporate another type of greenery with the salal because the lack of availability. This is also why our designer used purple larkspur instead of the purple stock, like the online photo.
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★★★★★
Reviewed By:
Theresa Martin
Jun 9, 2022
It was a beautiful arrangement just a bit underwhelmed for the price. Was appreciated by recipient but as the one who purchased it, seemed like it was overpriced for what we received.
Responded To By:
Casper Wynn / Manager
Jun 9, 2022
Hi Theresa,
This arrangement features some of the most expensive flowers that we carry- Stargazer lilies and cymbidium orchids. Not to mention the handmade glass tile mosaic keepsake container i... More
Hi Theresa,
This arrangement features some of the most expensive flowers that we carry- Stargazer lilies and cymbidium orchids. Not to mention the handmade glass tile mosaic keepsake container it is arranged in. I assure you it is filled well to value and as you said, the recipient loved it. It is also made exactly like the photo from which you ordered online which you would have to have seen prior to payment.
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★★★★★
Reviewed By:
Cindy Kerxton
Jun 6, 2022
You remade this arrangement after I called you because it looked nothing like what was pictured on your website. Casper was very friendly and completely understood and had it remade. Thank you!
★★★★★
Reviewed By:
James Arend
Jun 5, 2022
Too much green don't see the rosea
★★★★★
Reviewed By:
Adlyn Willis
Jun 4, 2022
Very nice. Z z . . Z z zz z zz z . Z z z z .z z z. Zz z z z . . Z zz z z zz z z zz z . . Z z . . Z . Z z z z z zz. Z z z z z z .z z - zz X
★★★★★
Reviewed By:
Susan Kirby
Jun 4, 2022
The peony is beautiful but not really visible- maybe remove it and add some light white flowers instead?
Responded To By:
Casper Wynn / Manager
Jun 4, 2022
Hi Susan,
We changed that for you! Thanks!
★★★★★
Reviewed By:
Sandra Knick
May 27, 2022
The white flowers are pretty, but not too fond of the plant and combination.
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