George's Flowers, Roanoke, VA - Customer Flower Reviews

1953 Franklin Road
Roanoke, VA 24014
+1 (540) 981-0900
www.georgesflowers.com

Like us on Facebook.
Please help us grow by giving us a Facebook share.
Total reviews: 33839 reviews | Star Rating: 4.9
5 Star ★★★★★
 
 
31,784
93.93%
4 Star ★★★★
 
 
1,243
3.67%
3 Star ★★★☆☆
 
 
383
1.13%
2 Star ★★☆☆☆
 
 
204
0.60%
1 Star ☆☆☆☆
 
 
225
0.66%
Real Customers, Real Reviews

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Steven
Mar 4, 2022
It looks pretty good. Was hoping there'd be a bow like in the product picture on your website.
Responded To By:
Casper Wynn / Manager
Mar 4, 2022
Hi Steven!
We resent that photo with the bow! Sorry for the oversight and thanks for letting us know!
★★★★★
Reviewed By:
James Burton
Feb 17, 2022
They sent someone else's card with the flowers. Otherwise, the flowers were beautiful.
★★★★★
Reviewed By:
Sharon Lewis
Jan 11, 2022
Can we add reds and purple?
★★★★★
Reviewed By:
Melissa
Jan 10, 2022
We've purchased from Georges many times because of how beautiful the arrangements looked. Unfortunately the 2 orders delivered today so not as good as the pictures on the site nor the orders we have placed in the past. I did call before leaving this review as the text instructed and Ruth said she felt they were as good as the website pics and just since the flowers were new and had not opened up as much as the ones on site were they would fill out. The pics sent seem to not reflect as large or shapely arrangement as online.
★★★★★
Reviewed By:
Melissa
Jan 10, 2022
We've purchased from Georges many times because of how beautiful the arrangements looked. Unfortunately the 2 orders delivered today so not as good as the pictures on the site nor the orders we have placed in the past. I did call before leaving this review as the text instructed and Ruth said she felt they were as good as the website pics and just since the flowers were new and had not opened up as much as the ones on site were they would fill out. The pics sent seem to not reflect as large or shapely arrangement as online.
★★★★★
Reviewed By:
Fleda A. Ring
Dec 31, 2021
The redesign is fair. It is still not what I asked for. I asked for just the 3 flowered I picked out, small and compact with nearly no greenery. Simple, plain and not anything like classic arrangement. My original request was for a block vase or a plain vase with straight sides. I did forget to mention the vase request when I called for a redo. You are swamped with the holiday. I understand. Next time I will try after the holiday. I do appreciate the understanding and your time to rework. Just don't think it was very successful. Thank you very much though.
★★★★★
Reviewed By:
Beth tritsarolis
Dec 30, 2021
Do not like the dark red flowers in the arrangement. They clash. Could you replace them so it will look like the arrangement advertised? Thank you! 😘
Responded To By:
Casper Wynn / Manager
Dec 30, 2021
Hi Beth,
Thanks for chatting with Ruth. For the record here, those flowers are magenta but a lot of the time computer or phone screens make that color look like a dark red. I can assure you it is not red! In the future please call before reviewing for clarification.
★★★★★
Reviewed By:
Joyce Manuel
Dec 21, 2021
Price is to much…. Flowers look OK
★★★★★
Reviewed By:
Lesley Langhorn
Dec 21, 2021
I appreciate getting the photo, however, it is hard to see the actual size. The flowers are beautiful, but I feel like the deluxe should have been fuller. The flowers pictured online has holly berries and my mother's flowers did not, and the bouquet seems to be the size of the classic not the deluxe that I paid for. The amount of money I paid does not reflect what was delivered.
★★★★★
Reviewed By:
Elizabeth Calaman
Dec 17, 2021
It's beautiful but I kind of think the photo on your website looked a little fuller. It could just be difference if photo. It's lovely, thank u so much. I would give the entire experience and appearance of arrangement as 5 star. Very happy!
Responded To By:
Casper Wynn / Manager
Dec 18, 2021
Hi Elizabeth,
I think it's looking that way due to the lilies being closed, as they are very fresh. Over the next day or so Lori will be able to watch them bloom and this will make the arrangement last longer for her. Hope this helps!
★★★★★
Reviewed By:
Janet Cornelius
Dec 15, 2021
4. No flowers
Responded To By:
Casper Wynn / Manager
Dec 15, 2021
Hi Janet,
We can't force plants to flower. They bloom on and off all year long. Hope this helps.
★★★★★
Reviewed By:
Terri Langford
Dec 9, 2021
By the picture I am not happy with them but possibly in person they will be better. I guess I expected more roses and not as many gerber daisies and the heart I feel clashes. Just disappointed as I usually love everything I have gotten from y'all and this I feel is not up to the standards I have come to expect.
Responded To By:
Casper Wynn / Manager
Dec 10, 2021
Thanks for calling to discuss. We have updated the heart and sent a new photo of it.
★★★★★
Reviewed By:
Amber West
Dec 7, 2021
These are indeed beautiful but I thought the focal point would be lilies as that is her favorite flower? Like in the funeral bouquet I was drawing inspiration from there were much more lilies.. I only see like 2 here. I realize a few are still closed to open later but they are all so low? I thought the lilies would also have height to them. It seems like the bells of Ireland or the tall bell plant in the back is the focal point. I had really expected something more floral for this price… I worry that she's not going to view this even as a custom bouquet for her which was the whole point. I hate to give a low rating and I hate to be this picky, it's just this is a huge occasion and she deserves the best. I appreciate your work here. If there is anything you can do to tailor it and add more lilies or just taller lilies that would be appreciated…
★★★★★
Reviewed By:
Doris Benson
Dec 4, 2021
Design is the same but with way fewer flowers than advertised
Responded To By:
Casper Wynn / Manager
Dec 4, 2021
Hi Doris,
Many of the flowers in the arrangement are fresh and therefore closed. We do this to allow the flowers to last as long as possible, but this makes the arrangement appear smaller in the... More
Hi Doris,
Many of the flowers in the arrangement are fresh and therefore closed. We do this to allow the flowers to last as long as possible, but this makes the arrangement appear smaller in the pre-delivery photo. I promise you that all of the pups match the same value as pictured online and need time to open.
Less
★★★★★
Reviewed By:
Vickie Greif
Dec 2, 2021
I thought there might be more roses and I really didn't want any chrysanthemums. The flowers are nice, but I apologize, I thought it would have been more full, especially since it was almost $150.00.
Responded To By:
Casper Wynn / Manager
Dec 2, 2021
Hi Vickie,
There are no mums in this arrangement. Perhaps you are seeing carnations or gerberas. The flowers themselves were $125 and includes premium lilies, roses, snaps, and gerberas in a lar... More
Hi Vickie,
There are no mums in this arrangement. Perhaps you are seeing carnations or gerberas. The flowers themselves were $125 and includes premium lilies, roses, snaps, and gerberas in a large vase. The entire arrangement measures 34 inches tall. It's big and absolutely filled to value per all of your specific requests.
Less
★★★★★
Reviewed By:
Nancy Jones
Nov 30, 2021
It's pretty…I think it could be a little fuller …but it is cheerful and happy
★★★★★
Reviewed By:
Rhonda French
Nov 27, 2021
Was expecting more color and a fuller arrangement.
★★★★★
Reviewed By:
Tina Worley
Nov 12, 2021
The yellow flowers look a bit tired
Responded To By:
Casper Wynn / Manager
Nov 15, 2021
Hi Tina,
We will replace those daisies for you! Thanks for catching that. They are fresh, but they look a little funny!
Thanks,
★★★★★
Reviewed By:
Vickie Parker
Nov 2, 2021
I feel they were overpriced
★★★★★
Reviewed By:
Deborah Scott
Oct 25, 2021
The Photo and flowers are beautiful and I rate your service as a 5***** star.
★★★★★
Reviewed By:
Anne Edwards
Oct 16, 2021
I received a text with the picture saying to call right away if there was something we weren't happy with. I did so, but was told my request could not be met. I try to order from George's even though it's more expensive because I always found the designs to receive the most care in the past. It does not seem that is the case anymore. I live receiving a photo of my order, but if my requests cannot be met there is no point in paying extra.
★★★★★
Reviewed By:
Lee Ann Tingler
Sep 27, 2021
This was supposed to be in a ceramic pot
Responded To By:
Casper Wynn / Manager
Sep 27, 2021
Sorry for the mixup! We just sent you a new photo in the correct container!
★★★★★
Reviewed By:
Jennie
Sep 26, 2021
I've purchased dish gardens there before, this one wasn't as nice. A little disappointed.
★★★★★
Reviewed By:
Carolyn
Sep 23, 2021
The arrangement was very pretty however I was really disappointed in how small it was. The vase was really small and the arrangement was small as well. Flowers were beautiful and the arrangement was very pretty. This is the first time I have ever been disappointed in an arrangement. I do like getting a photo. I understand flowers have went up but it would have been good to know that the arrangements were not as large as in the past. I would have ordered something different had I known.
Responded To By:
Casper Wynn / Manager
Sep 24, 2021
Hi Carolyn,
I took your order and we discussed size and price. This is a medium sized arrangement, definitely not small which would be about half that size.
★★★★★
Reviewed By:
Ashley Webster
Sep 23, 2021
It looks like the top and very bottom right sunflowers are about to fall out and some missing on the left side of the arrangement.
Responded To By:
Casper Wynn / Manager
Sep 24, 2021
Hi Ashley,
I can assure you the flowers are secure and will not fall out. The designer chose an airy, asymmetrical design so nothing is missing, that is just the style.
Previous   Next