George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 33841 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
31,786
|
93.93% |
| 4 Star ★★★★☆ |
1,243
|
3.67% |
| 3 Star ★★★☆☆ |
383
|
1.13% |
| 2 Star ★★☆☆☆ |
204
|
0.60% |
| 1 Star ★☆☆☆☆ |
225
|
0.66% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Beth
Beth
Sep 21, 2021
Nice flowers but the arrangement is too small consider the price we paid for arrangement was $150 total.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 21, 2021
Hi Beth,
This arrangement was $125 and is much larger than it seems from this downward angle, not to mention it is filled with premium flowers. Sorry you don't like it, but I wish you had c... More
This arrangement was $125 and is much larger than it seems from this downward angle, not to mention it is filled with premium flowers. Sorry you don't like it, but I wish you had c... More
Hi Beth,
This arrangement was $125 and is much larger than it seems from this downward angle, not to mention it is filled with premium flowers. Sorry you don't like it, but I wish you had contacted us about it before it was delivered instead of 4 days later when we can't do anything to fix it.
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This arrangement was $125 and is much larger than it seems from this downward angle, not to mention it is filled with premium flowers. Sorry you don't like it, but I wish you had contacted us about it before it was delivered instead of 4 days later when we can't do anything to fix it.
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Reviewed By:
Trevor Campbell
Trevor Campbell
Sep 16, 2021
For $80 dollars that is kind of surprising. However, I was unsure what I was getting.
Reviewed By:
K. Brown
K. Brown
Sep 13, 2021
On time but the ad had blue in the name of the arrangement and the vase was supposed to be blue and have more blue flowers in it and it did not, so dissapointed there.
Reviewed By:
CWA
CWA
Sep 11, 2021
Bouquet looks small for $90.00 plus dollars—not crazy about the color mixture
Responded To By:
Ruth Lynch / Assistant Sales Manager
Ruth Lynch / Assistant Sales Manager
Sep 11, 2021
The centerpiece itself was $75, measured 15" in diameter and approximately 7" in height. Please keep in mind that a photo on a computer might read different, sometimes reds might appear pink.
Reviewed By:
Jan
Jan
Sep 10, 2021
Beautiful. I love them
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 10, 2021
Hi Jan,
Anything less that a 5 star review is BAD to us! If you love them please consider updating your star rating!
Thanks,
Anything less that a 5 star review is BAD to us! If you love them please consider updating your star rating!
Thanks,
Reviewed By:
Kathleen Carroll
Kathleen Carroll
Sep 3, 2021
I thought this arrangement would have more blue in it (as it does on the website) seems mostly white. I realize the delphinium are light blue ( I spoke with someone earlier today). I was looking for an arrangement that would be more colorful. Thanks
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 3, 2021
Thanks for chatting with us on the phone today, Kathleen! We are glad we could resolve this issue. If you are able, feel free to update your review! Have a nice day.
Reviewed By:
Carol Anderson
Carol Anderson
Sep 3, 2021
Looks nice but I think I'd omit the orange carnations(I'm not a fan of carnations). Also more white or lighter colored gerbers to offset bright yellow would be nice.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 3, 2021
Thanks for chatting with us on the phone today, Carol! We are glad we could resolve these issues. Have a nice day.
Reviewed By:
Rovbyn Heath
Rovbyn Heath
Aug 27, 2021
Pretty. Thanks for the visual
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Aug 28, 2021
Hi Robyn,
Is there a problem with the order? Please call to discuss, as a 3 star review for us is not good.
Is there a problem with the order? Please call to discuss, as a 3 star review for us is not good.
Reviewed By:
Delores Thompson
Delores Thompson
Aug 13, 2021
Thanks I always trust your judgment Just left funeral home flowers are nice but wasn't as nice as u usually do
Reviewed By:
Anne Stuart DeFoe
Anne Stuart DeFoe
Jul 23, 2021
Beautiful 😍
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jul 23, 2021
Hi Anne,
If you like it so much, would you consider giving more than 3 stars? To us, that is a bad review. If there are any problems, please give us a call!
Thanks,
If you like it so much, would you consider giving more than 3 stars? To us, that is a bad review. If there are any problems, please give us a call!
Thanks,
Reviewed By:
Mike Torres
Mike Torres
Jul 14, 2021
The arrangement came out very nice
Reviewed By:
Kathryn Dallas
Kathryn Dallas
Jul 13, 2021
That looks better, thank you.
Reviewed By:
Debbie Dooley
Debbie Dooley
Jul 12, 2021
I have sent flowers from George's several times. This arrangement was “okay”. Not the best for the money. I have always been very happy with all the arrangements I have sent. This one was “okay”. Not the best for the money spent. Sorry. I don't want to complain but just my thoughts. Previous arrangements were over the top.
Reviewed By:
Helen Lomax
Helen Lomax
Jul 4, 2021
The flower was nice but it had some of the grassy part that was suppose to be neatly in the basket, it was hanging out in which made it look messy.
Reviewed By:
Jeremy Spradlin
Jeremy Spradlin
Jun 8, 2021
It looks like it's got a lot fewer purple flowers which really popped on the image online.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 8, 2021
Hi Jeremy,
This arrangement is a recipe, so each one has the exact same number of purple flowers as pictured online. Because this is an all-around arrangement, you won't always be able to s... More
This arrangement is a recipe, so each one has the exact same number of purple flowers as pictured online. Because this is an all-around arrangement, you won't always be able to s... More
Hi Jeremy,
This arrangement is a recipe, so each one has the exact same number of purple flowers as pictured online. Because this is an all-around arrangement, you won't always be able to see every single flower that is included as you are only viewing it from one angle. It is also worth noting that the statice (purple flowers) are appearing smaller because they are fresh and partially closed. This will make your arrangement last longer as they will open and be larger over time.
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This arrangement is a recipe, so each one has the exact same number of purple flowers as pictured online. Because this is an all-around arrangement, you won't always be able to see every single flower that is included as you are only viewing it from one angle. It is also worth noting that the statice (purple flowers) are appearing smaller because they are fresh and partially closed. This will make your arrangement last longer as they will open and be larger over time.
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Reviewed By:
Cynthia Schrier
Cynthia Schrier
Jun 3, 2021
Love that you send a picture! Was disappointed with the design. This was for a birth of a baby girl. Ask to have no purple. This does not look babyish at all. Not even a pink bow!
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 4, 2021
Hi Cynthia, This is a very bad top-down angled photo of this design. There is definitely no purple in it though. Additionally, we do not usually design with bows so if one is not requested we do not d... More
Hi Cynthia, This is a very bad top-down angled photo of this design. There is definitely no purple in it though. Additionally, we do not usually design with bows so if one is not requested we do not do so automatically. Our shop style is more modern, whereas that is a traditional design feature. I advise next time be more specific with your instructions so the designer's know what style you're going for. Thanks,
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Reviewed By:
Jeff Harbeson
Jeff Harbeson
May 8, 2021
The color in the photo I chose from was pink, not white.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 9, 2021
Hi Jeff,
This quote is taken straight from the product page you ordered from, "Colors may vary!!! Call to order to choose your color, otherwise our helpful staff will choose for you!" Hope this helps.
Thanks,
This quote is taken straight from the product page you ordered from, "Colors may vary!!! Call to order to choose your color, otherwise our helpful staff will choose for you!" Hope this helps.
Thanks,
Reviewed By:
Bobby Brown
Bobby Brown
May 7, 2021
Not many flowers
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 7, 2021
Hi Bobby,
This is an all-around arrangement. Many of the flowers are around the sides and back, so you can't see them all.
Thanks,
This is an all-around arrangement. Many of the flowers are around the sides and back, so you can't see them all.
Thanks,
Reviewed By:
Warner
Warner
May 6, 2021
I was hoping it would have more blooms but if that is all you have.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 7, 2021
Hi Warner,
George has left you a voicemail, but this is how geraniums are supposed to look. Sometimes they can have more blooms than this, but it is not common.
George has left you a voicemail, but this is how geraniums are supposed to look. Sometimes they can have more blooms than this, but it is not common.
Reviewed By:
Mari-len Hicks
Mari-len Hicks
May 5, 2021
I hope this gift gets delivered to Sterling today though I clicked on “anytime” in the order form but before 3pm will be appreciated. He might not be at home after 3:30pm today. Thank you very much.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 6, 2021
Hi Mari-Len,
I don't understand the 3 star review. We actually have this is routed for delivery now. You did not pay for timed delivery, but we are getting it out early anyway. Seems odd to preemptively expect a late delivery when you haven't even given us a chance to attempt.
I don't understand the 3 star review. We actually have this is routed for delivery now. You did not pay for timed delivery, but we are getting it out early anyway. Seems odd to preemptively expect a late delivery when you haven't even given us a chance to attempt.
Reviewed By:
BCI
BCI
Apr 19, 2021
They look very nice. Thought it had baby's breath in it but otherwise very nice. I was very disappointed that this could not be delivered this past weekend. If I recall, yi it info online says you can deliver same day and never mentioned no deliveries on
Responded To By:
Ruth Lynch / Assistant Sales Manager
Ruth Lynch / Assistant Sales Manager
Apr 20, 2021
Brenda,
The home page states that we can only deliver to the hospitals Monday through Friday. We attempted to contact you with the phone number you provided, but it was for the recipient. We ema... More
The home page states that we can only deliver to the hospitals Monday through Friday. We attempted to contact you with the phone number you provided, but it was for the recipient. We ema... More
Brenda,
The home page states that we can only deliver to the hospitals Monday through Friday. We attempted to contact you with the phone number you provided, but it was for the recipient. We emailed you Saturday morning to inform you of the protocol for hospitals. I apologize for the confusion with the upgrade. When you upgrade to the crystal keepsake vase, it is a dozen long-stem roses and mixed greenery, not including babies breath.
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The home page states that we can only deliver to the hospitals Monday through Friday. We attempted to contact you with the phone number you provided, but it was for the recipient. We emailed you Saturday morning to inform you of the protocol for hospitals. I apologize for the confusion with the upgrade. When you upgrade to the crystal keepsake vase, it is a dozen long-stem roses and mixed greenery, not including babies breath.
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Reviewed By:
Jane shoemaker
Jane shoemaker
Apr 16, 2021
I would have liked a little more color added to the plant, but overall, I am satisfied with the plant. Will be good for someone to have in their home. Thank you. And YES, I loved getting a photo of the arrangement.
Reviewed By:
Mary L
Mary L
Mar 25, 2021
Honestly, I'm disappointed. Darker than expected, definitely not the ‘spring' look I was hoping for. And the hydrangea blooms look odd at the base of the arrangement.
Reviewed By:
Sandra Wright
Sandra Wright
Mar 4, 2021
Not what I was expecting for $65. Was expecting a vase of flowers with a few roses mixed in.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 4, 2021
Hi Sandra,
The price of the arrangement you ordered was $50, which is the starting price for our small size arrangements, which was discussed with you. The starting price for small is only guara... More
The price of the arrangement you ordered was $50, which is the starting price for our small size arrangements, which was discussed with you. The starting price for small is only guara... More
Hi Sandra,
The price of the arrangement you ordered was $50, which is the starting price for our small size arrangements, which was discussed with you. The starting price for small is only guaranteed to include carnations, mums, and daisies. If you would like roses in your arrangement an upgrade must be purchased to reflect the premium flower price. Hope this helps!
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The price of the arrangement you ordered was $50, which is the starting price for our small size arrangements, which was discussed with you. The starting price for small is only guaranteed to include carnations, mums, and daisies. If you would like roses in your arrangement an upgrade must be purchased to reflect the premium flower price. Hope this helps!
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Reviewed By:
PJL
PJL
Jan 12, 2021
For the price I expected more pink roses. I see only one peach rose. I just hope she liked and enjoyed them!
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jan 13, 2021
Hi Lotus,
I see here on the order you did request roses, carnations, and stock in purples, pinks, yellows, whites, and oranges specifically. In the future, should you specifically want pink rose... More
I see here on the order you did request roses, carnations, and stock in purples, pinks, yellows, whites, and oranges specifically. In the future, should you specifically want pink rose... More
Hi Lotus,
I see here on the order you did request roses, carnations, and stock in purples, pinks, yellows, whites, and oranges specifically. In the future, should you specifically want pink roses, please be sure to make that known. Otherwise, the designers will choose anything matching the given description. In this case they chose orange roses, two of which are displayed around the back.
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I see here on the order you did request roses, carnations, and stock in purples, pinks, yellows, whites, and oranges specifically. In the future, should you specifically want pink roses, please be sure to make that known. Otherwise, the designers will choose anything matching the given description. In this case they chose orange roses, two of which are displayed around the back.
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