Gordon Boswell Flowers, Fort Worth, TX - Customer Flower Reviews
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Total reviews: 13350 reviews | Star Rating: 4.79
| 5 Star ★★★★★ |
12,050
|
90.26% |
| 4 Star ★★★★☆ |
524
|
3.93% |
| 3 Star ★★★☆☆ |
295
|
2.21% |
| 2 Star ★★☆☆☆ |
199
|
1.49% |
| 1 Star ★☆☆☆☆ |
282
|
2.11% |
Real Customers, Real Reviews
All reviews are from verified Gordon Boswell Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Rachel Courtney
Rachel Courtney
Jul 23, 2026
The succulent looks like it has some brown / dead leaf under it. As much as you charged for it. The succulent should be healthy.
Reviewed By:
Patt Russell
Patt Russell
Jun 26, 2026
The plant I ordered was a Large Peach Lilly. Even though this plant looks small , it's still nice. I thought the red and white ribbon would be more prominent.
Reviewed By:
Abdul Bazemjow
Abdul Bazemjow
Jun 24, 2026
2nd arrangement was remade thought it sounded like it was an inconvenience, nonetheless this is what I originally requested. It's important to have the order takers listen and if someone is asking for vibrant and colorful, they are delivering to that expectation. Flowers were not cheap whatsoever, so it's important you guys are getting it right the first time
Responded To By:
Cheri Kirkman / General Manager
Cheri Kirkman / General Manager
Jun 25, 2026
Thank you for your feedback. We’re sorry that your initial arrangement did not meet your expectations.
When we spoke regarding your order, we understood that you wanted a colorful and vibr... More
When we spoke regarding your order, we understood that you wanted a colorful and vibr... More
Thank you for your feedback. We’re sorry that your initial arrangement did not meet your expectations.
When we spoke regarding your order, we understood that you wanted a colorful and vibrant design, but there were some details that were unclear, and we discussed that the budget selected may not support the type of large, luxurious arrangement you were describing. We always do our best to create the fullest and most beautiful design possible within the price point provided.
After creating the first arrangement, our goal was to make sure we got it right, which is why we reached out and sent photos so we could better understand what you liked and what needed to be adjusted. Once we had clearer direction, we remade the arrangement to better reflect your vision. We also put additional flowers and value into the redesign, resulting in an arrangement that exceeded the original budget significantly because customer satisfaction was important to us.
We appreciate your feedback because it helps us continue improving communication and ensuring expectations are aligned from the beginning.
Less
When we spoke regarding your order, we understood that you wanted a colorful and vibrant design, but there were some details that were unclear, and we discussed that the budget selected may not support the type of large, luxurious arrangement you were describing. We always do our best to create the fullest and most beautiful design possible within the price point provided.
After creating the first arrangement, our goal was to make sure we got it right, which is why we reached out and sent photos so we could better understand what you liked and what needed to be adjusted. Once we had clearer direction, we remade the arrangement to better reflect your vision. We also put additional flowers and value into the redesign, resulting in an arrangement that exceeded the original budget significantly because customer satisfaction was important to us.
We appreciate your feedback because it helps us continue improving communication and ensuring expectations are aligned from the beginning.
Less
Reviewed By:
Robyn Morrow
Robyn Morrow
Jun 22, 2026
The basket is not anything like the picture. Was told it would be comparable. This arrangement was $170. I feel like the basket could have been nicer. A little disappointed.
Reviewed By:
Greater Mount Moriah Baptist Church
Greater Mount Moriah Baptist Church
Jun 5, 2026
The arrangement should have a bow. The size appear to be smaller than the medium plants we've ordered in the past.
Reviewed By:
Toby Henry
Toby Henry
Jun 3, 2026
The arrangement is much less balanced and the basket is not as nice as the photo chosen from website.
Reviewed By:
Kyle
Kyle
May 31, 2026
The flowers had some areas that looked like they were wilting, but they looked better after putting them in water. The birthday card that was added didn't have anything in it, instead they printed our message on a separate card.
Reviewed By:
Ivette
Ivette
May 30, 2026
Roses were not as fresh as expected when they arrived.
Reviewed By:
Daniel Brenner
Daniel Brenner
Apr 27, 2026
There isn't any hydrangea and I paid extra for it 😅
Reviewed By:
Peggy Chamberlain
Peggy Chamberlain
Apr 20, 2026
Delivery was on time and everything went well. Thank you for the photo & communication. The arrangement is lacking in flowers. The bouquet cost over $100 for 3 sunflowers, 2 carnations, 1 hydrangea & some stock.
Reviewed By:
Joy
Joy
Apr 11, 2026
I asked for a blooming plant but I see no blooms.
Reviewed By:
Tamara Barroso
Tamara Barroso
Apr 1, 2026
The roses look a little faded and the bouquet isn't as bright and full as the picture or the price suggests.
Reviewed By:
Laurie Chapman
Laurie Chapman
Mar 29, 2026
I thought they were nice. I wasn't wowed.
Reviewed By:
Claudia Cimma
Claudia Cimma
Mar 26, 2026
Doesn't seem to have as many Gerber daisies as seen on your website. The yellow spider mums are not a complimentary color. Not up to your usual standard.
Responded To By:
Cheri Kirkman / General Manager
Cheri Kirkman / General Manager
Mar 26, 2026
Hello Claudia, This is an all around arrangement. There are more gerbera daisies than shown on the backside of the design. The spider mums are green as shown on the website photo. We are happy to send another pic for your review.
Reviewed By:
Sarah
Sarah
Mar 23, 2026
Colors here are so dull, missing the bright pinks, blues and vibrancy.
Reviewed By:
Cheryl Rockwell
Cheryl Rockwell
Mar 18, 2026
I should have specified that the bluey stuffed character somehow be attached to the arrangement. This is for our 5 year old granddaughter, not an adult. Very beautiful flowers, just not as expected.
Reviewed By:
Linda Patrick
Linda Patrick
Mar 7, 2026
Could have had a flowe in front center
Reviewed By:
Dana Beall
Dana Beall
Mar 7, 2026
That photo does not represent the picture that you have one your website! I paid $142 for that! At the very least you could have put a fourth flower in the back to balance it. I remember the photo on the website having the entire back filled in so several of the long stem flowers.??!! I appreciate the picture.
Reviewed By:
Lucia
Lucia
Mar 6, 2026
Would love to see a little more color variety and flowers on it and less foliage but I do appreciate the service and seeing them beforehand!
Reviewed By:
Meka
Meka
Mar 6, 2026
I put on the request light blue banner and they put dark blue and no one called to ask if dark was ok
Reviewed By:
Dale Reese
Dale Reese
Mar 1, 2026
Hasn't been a week and the pedals are already curling up...
Reviewed By:
Jane Cote
Jane Cote
Feb 21, 2026
They were ordered for an event on Sunday, February 15. The flowers wilted on Monday, Feb. 16, according to a family member. I had a separate order which was to be delivered to family of Jack Rattikin on Wednesday, Feb. 18. I have received no information or picture.
Reviewed By:
Darrell
Darrell
Feb 17, 2026
Looks pretty good.
Reviewed By:
Ginny Worden
Ginny Worden
Feb 12, 2026
The flowers were lovely however I thought I ordered them to be delivered Wednesday and they were delivered Monday … that was disappointing
Reviewed By:
Kathe Goodwin
Kathe Goodwin
Feb 6, 2026
I like getting the photo and was pleased with the speedy delivery. But for the first time, I was disappointed in the arrangement. I mentioned pink, so I would have preferred pink roses. Not a fan of carnations and too much filler
