Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12808 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,467
|
89.53% |
| 4 Star ★★★★☆ |
556
|
4.34% |
| 3 Star ★★★☆☆ |
335
|
2.62% |
| 2 Star ★★☆☆☆ |
227
|
1.77% |
| 1 Star ★☆☆☆☆ |
223
|
1.74% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Mary M McGowan
Mary M McGowan
Jul 27, 2017
Thank you for submitting a picture of the finished item
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Jul 28, 2017
Hello Mary, So good to speak with you! So happy to hear that you meant to give us "5" instead of an "1" by mistake. So glad you like the floral arrangement we designed for you. We appreciate your orders very much.
Reviewed By:
john booze
john booze
Jul 27, 2017
disappointed that you do not have a service to deliver liquor beyond the wine that you sell.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Jul 31, 2017
We are so sorry for your disappointment regarding the delivery of liquor we do not sell. We are required by the ABC laws of the Commonwealth of Virginia to follow their directives. Therefore it is il... More
We are so sorry for your disappointment regarding the delivery of liquor we do not sell. We are required by the ABC laws of the Commonwealth of Virginia to follow their directives. Therefore it is illegal for us to deliver any liquor we have not purchased through our vendors. Thank you so much for your patience with regards to this situation.
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Reviewed By:
Pam patenaude
Pam patenaude
Jun 30, 2017
The roses are not fresh. Please call me 703.216.2968
Reviewed By:
Sue Edwards
Sue Edwards
Jun 5, 2017
I am upset to see what I spent $l00 on. I was told that there would be a large spring flower assortment.
Reviewed By:
Patricia Van Kirk
Patricia Van Kirk
May 30, 2017
It's pretty but I specifically asked for no carnations (included on the order form) and it looks like a lot of carnations were used. Did they not read the order?!
Reviewed By:
Gerald Ricker
Gerald Ricker
May 26, 2017
Doesn´t look like much for the 100+ dollars I agreed to in my order...plus I paid an extra 75 dollars for birthday ballons and a box of chocolates which seem to have been overlooked here in the picture
Reviewed By:
Christine
Christine
May 21, 2017
Hoping they look better in person-- blue flowers look deadest and this is not what was discussed when I came in with cases. This actually disappointed me--- and am worried how they will look in the venue--
Reviewed By:
MGildea
MGildea
May 15, 2017
My sister (the recipient) was not happy with this bouquet.
Reviewed By:
Judith Hooper
Judith Hooper
May 6, 2017
Where are the 2nd and 3rd hydrangea, please? And, how long will the cut lilacs last? Arrangement looks all lilacs? Please respond. Thank you. Judith Hooper
Responded To By:
May 9, 2017
Hello Judith, Thank you for review. We are more than happy to replace the flowers. Please give us a call and we will send a beautiful arrangement back out for you. Thanks so much.
Reviewed By:
Judy Render
Judy Render
Apr 29, 2017
the arrangement we discussed via phone was not quite a doz yellow roses w a few iris and greenery. Compact low container in water. Certainly not this flowery mix.in this vase. Pls call me. 703 300-6282.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Apr 29, 2017
Thank you, Mrs Render for the phone conversation. We are going to design a new arrangement for you based on our talk on the phone. Thank for your patience with the order and thank you for the 20 years you have been buying from Karin's Florist. Have a great weekend!
Reviewed By:
Bonnie Wezalis
Bonnie Wezalis
Apr 28, 2017
The flowers are beautiful but I think the size and amount of the flowers does not seem equal to the money paid. I thought they would be a little more fuller/bigger.
Responded To By:
Apr 28, 2017
Thank you, Bonnie for our phone conversation. We did fill the arrangement to value and the arrangement is at least 24" tall. The flowers do go all around and the family will be able to take the arrangement home with them. Thanks so much!
Reviewed By:
Nancy Loeffler
Nancy Loeffler
Apr 27, 2017
Not what I ordered. I ordered spring flowers!!
Reviewed By:
Amanda T
Amanda T
Apr 5, 2017
Not compact like the purple picture at all.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Apr 5, 2017
Thank you for your phone conversation. We really appreciate your feedback. So sorry the plant is not as compact as the photo but happy we were able to discuss the positive elements of the yellow calla lily plant.
Reviewed By:
Angela buske
Angela buske
Mar 16, 2017
I had arranged for the flowers to be delivered after 1 pm. My daughter and son in law cannot come to the door. The flowers came around 11 while I was out getting groceries. When I left I inadvertently left the door ajar. The person delivering called me ab
Responded To By:
Mar 16, 2017
I am very glad that we could talk on the phone today and come to a resolution. I am very sorry about the misunderstanding with the delivery department and they have been notified about the mistake. Again, I am very sorry and I hope you will give us another chance.
Reviewed By:
john tierney
john tierney
Feb 1, 2017
excellent service and follow-up
Reviewed By:
Debra Posner
Debra Posner
Jan 21, 2017
excellent in every way
Responded To By:
Jan 27, 2017
Thank you for the phone conversation. So glad that you gave us a 5 over the phone!
Reviewed By:
Susan Sullivan
Susan Sullivan
Jan 20, 2017
I'm not sure this arrangement is worth $99. I believe I will use another florist next time.
Responded To By:
Jan 20, 2017
It was so nice to talk to you today. Thank you for using Karin's Florist!
Reviewed By:
Bryce Naron
Bryce Naron
Jan 16, 2017
Too much green. And I don't want any red. This is supposed to be punk and purple paradise like on your website. It was with lavender on website.
Reviewed By:
jim gramm
jim gramm
Dec 22, 2016
not what i asked for
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Dec 22, 2016
I am so glad we were able to talk about this arrangement and come up with a resolution. I hope she has a wonderful birthday!
Reviewed By:
Farah
Farah
Dec 21, 2016
I ordered fresh peach roses in a bud, but got fully opened roses that were not fresh and the color was not what I had ordered. I called the store and they were not willing to compensate me for not getting what I had ordered after spending over $1,000.00 i
Responded To By:
Dec 21, 2016
Dear Farah, We have tried over the past several years to meet your expectations. We are sorry our business relationship has come to an end and wish you all the best in the future.
Reviewed By:
Carol Bohrer
Carol Bohrer
Nov 22, 2016
I sent picture of what I wanted the flowers to look like. This is not it.
Responded To By:
Nov 22, 2016
Thank you for your feedback. I'm so glad that you gave us a call and we were able to remake the spray with the preferred colors. Thank you again for contacting us and for your order.
Reviewed By:
Claudio
Claudio
Nov 11, 2016
I hope this is not what you have prepared. I have ordered 18 long stem red roses. I can only see 12 in your photo. Please send me back your explanation. Thanks. Dr. Monticelli
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Nov 11, 2016
Thank you so much for your response. I am so glad I was able to touch base and assure you that there were 18 beautiful red roses in the vase.
Reviewed By:
Michelle Cervi
Michelle Cervi
Oct 14, 2016
not what i expected for the cost.
Responded To By:
Oct 14, 2016
Hello Michelle, thank you for your feedback. We want to make sure you are happy with your arrangement. We would be happy to create a new arrangement for you and send you an updated picture.
Best,
Karin's Florist
Best,
Karin's Florist
