Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12808 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,467
|
89.53% |
| 4 Star ★★★★☆ |
556
|
4.34% |
| 3 Star ★★★☆☆ |
335
|
2.62% |
| 2 Star ★★☆☆☆ |
227
|
1.77% |
| 1 Star ★☆☆☆☆ |
223
|
1.74% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Sarah
Sarah
May 11, 2018
I paid $75 for that?
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
May 11, 2018
Hello Sarah, Thank you for your order and it was very nice to speak with you. Our design team will take care of creating a new arrangement for you. Thanks so much, Kevin in Customer Service
Reviewed By:
Deanne Casari
Deanne Casari
May 8, 2018
This does not look like an $85 bouquet. It also does not have several flowers that I was told it would have. In addition the arrangement looks poorly done with one giant bloom in the front. Very disappointed.
Reviewed By:
L
L
Apr 26, 2018
Wow much smaller and than I thought by pic online especially for the price!
Reviewed By:
Brenda
Brenda
Mar 29, 2018
Is that the finished product? If so I am not pleased at all I ordered 74.99 arrangement of flowers that I thought were going to be Easter colors the arrangement that is going to be delivered unfortunately looks very cheap not happy at all
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Mar 30, 2018
Hello Brenda,
So sorry you were not happy with your order. We did send a beautiful floral arrangement at the same value as the garden with an upgrade of more flowers.
Thanks so much.
So sorry you were not happy with your order. We did send a beautiful floral arrangement at the same value as the garden with an upgrade of more flowers.
Thanks so much.
Reviewed By:
Tom Raneses
Tom Raneses
Mar 23, 2018
Thank you for the order. It was a nice surprise. The balloon, candy and presentation were great. However, flowers did not last a hour... I understand... it was the day after 3" of snow. best, Tom 3/23/18
Responded To By:
Mar 23, 2018
Hello Tom, Thank you so much for your loyalty to Karin's Florist! We appreciate it very much. It was get to communicate with your via email and we will take good care of you with your future or... More
Hello Tom, Thank you so much for your loyalty to Karin's Florist! We appreciate it very much. It was get to communicate with your via email and we will take good care of you with your future orders and correct this mistake. If there is anything else I can do for you please let me know. All the best, Kevin
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Reviewed By:
Dianne Martin
Dianne Martin
Feb 19, 2018
They are gorgeous. You did our wedding flowers in 2002 and we always call you when we need flowers.
Reviewed By:
Greg Radja
Greg Radja
Feb 15, 2018
Paid $177 for a 2 dozen arrangement. Looking at the picture it falls short of the 24 roses. Thinking I may have missed some on the backside I had my wife count when she got them. She counted 21. I would think if you pay a premium price for roses, you s
Reviewed By:
Jon
Jon
Feb 14, 2018
This is not what I expected. On the call i was told 89.99 dozen roses and then additional 50 dollars for add flowers around arrangement. Very disappointed and I know she will be as well. I've ordered from you guys several times in the past and have been
Reviewed By:
Cathie Principe
Cathie Principe
Jan 22, 2018
I drove from NJ to attend the wake today. I was very unhappy with the floral spray for my Aunt Ann I specifically asked to have no bright flowers and wanted only pastels, and white flowers. I asked for lavender roses in particular. The spray had hot pin
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 22, 2018
Hello Cathie, We are so sorry for your disappointment but we are happy that we were able to resolve this situation in an applicable way. Once again, please accept our sincerest sympathy on the passing of your Aunt Anna. Kevin
Reviewed By:
Lucy Rucker
Lucy Rucker
Jan 21, 2018
I'm very disappointed!!! ThaT IS NOT what I ordered! I never mentioned roses...spring like not depressing!!!! way too much greenery! SPRING FLOWERS...TULIPS, HYCIACINTHS, DAFFYS...EVEN BABY'S BREATH....PLEASE....TAKE OUT THAT GREENERY AND ADD MORE COLOR!!
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 22, 2018
Hello Mrs Rucker, It was truly a pleasure to speak with you yesterday and I'm so happy that I was able to capture your vision with the flowers we re-designed for you. It was very kind of you to show your appreciation on Facebook. Sincerely, Kevin
Reviewed By:
J Walther
J Walther
Jan 21, 2018
That looks like the basic arrangement not the upgraded version. In addition the roses do not look like they will last at all. I will not be using your services again. I don't appreciate businesses that take advantage of our if state clients
Reviewed By:
Dr. Kevin McGrath
Dr. Kevin McGrath
Jan 9, 2018
Not nearly enough variety for the relative cost.
Responded To By:
Jan 9, 2018
Thank you so much for your review and it was our pleasure to speak with you on the phone. The order was for all white and pink carnations and we did fill the arrangement to it's value. However, we will take care of your request as we discussed. Thanks so much.
Reviewed By:
Cheryl
Cheryl
Jan 6, 2018
That's a lot of greenery and very few flowers for $100. I'm not happy.
Reviewed By:
Debbie McCormack
Debbie McCormack
Dec 30, 2017
Hi there - I asked for pink roses with other pink and white flowers - there are no pink roses in the photo sent - only white roses. Can that be changed? My mother in law asked for pink roses. Thank you! Debbie
Responded To By:
Dec 30, 2017
Hello Debbie, so sorry for the miscommunication. We have added pink roses to your arrangements and we hope you Mother has an awesome party. I left you a voice message and I emailed you back. All the best for a Happy New Year
Reviewed By:
John Shaw
John Shaw
Dec 27, 2017
I have always been very pleased with your service, but the flowers were not fresh and the arrangement was very small for the price. I'm very disappointed.
Reviewed By:
Linda Haque
Linda Haque
Dec 11, 2017
This is one of the most pathetic flower arrangements I've ever seen. Not only am I totally embarrassed to have my family connected to this poor joke, I will not use your company again and will let anyone I know in the area about your level of professiona
Responded To By:
Dec 11, 2017
I am so sorry you were not happy. Unfortunately the angle of the picture does not show how beautiful the arrangement was. I appreciate you bringing it to our attention and hope we can be of service in the future.
Reviewed By:
Pam
Pam
Nov 30, 2017
Didn't have the flowers that were seen in the picture of what this floral arrangement was supposed to look like. Was disappointed.
Reviewed By:
Pam
Pam
Nov 27, 2017
Doesn't look like the picture online of the flowers I ordered. Colors wrong, also
Responded To By:
Nov 27, 2017
I am sorry you were not happy with the arrangement. I hope the replacement we sent was more to your liking.
Reviewed By:
Steve Cumbie
Steve Cumbie
Oct 23, 2017
I love the arrangement, but i had requested it be delivered first thing this morning. It's now 10:52 and the arrangement has not been delivered. That's unsatisfactory.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Oct 23, 2017
I am so sorry for the misunderstanding. Thank you for bringing this to our attention so we can continue to improve our service.
.
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Reviewed By:
Nancy Bare
Nancy Bare
Sep 23, 2017
I was quite disappointed. There was more greenery than flowers! This arrangement was more in the $75/$85 area than $200!! Pathetic! My usual florist moved and I thought I'd try Karin's. Bad mistake, and one I won't repeat.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 23, 2017
Hello Nancy, Thank so much for speaking with me this morning. We are so sorry for your disappointment for the arrangement that was sent. It was filled to value with a lot of smaller orchids in the ar... More
Hello Nancy, Thank so much for speaking with me this morning. We are so sorry for your disappointment for the arrangement that was sent. It was filled to value with a lot of smaller orchids in the arrangement. We would be more than happy to send an arrangement to the family and if you reconsider that you would like to do that please let us know. Thanks so much and have a great weekend.
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Reviewed By:
Anne Marie Craig
Anne Marie Craig
Sep 19, 2017
I was very disappointed about the size and condition of this wreath. It was very small and some of the flowers were wilted. I expected much more for $200
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 25, 2017
Hello Anne Marie, so sorry for you disappointment. Please feel free to call us. We did leave you a voice message last week. We are happy to speak with you.
Reviewed By:
Stephanie Angelides
Stephanie Angelides
Aug 30, 2017
The Standard arrangement on your website is fuller; at least four purple flowers, two green flower, smaller purple flowers with light green leaves. The attached photos looks as though it has almost half the content as the photo on the website.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Aug 30, 2017
Hello Stephanie, So happy we could connect. I'm sorry the photo did not do the arrangement justice. So glad you liked the updated photo and I'm sure your friend will just love the flowers. All the best!
Reviewed By:
debbie king
debbie king
Aug 8, 2017
I was not happy with the size of arrangement for the price of $90.
Reviewed By:
Rob
Rob
Aug 5, 2017
After completely screwing up the arrangement for my 20th anniversary, I have not had one single follow up call. They did send a second bouquet, but no follow up! Absolutely overpriced for quality and customer service.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Aug 17, 2017
I hope your wife enjoyed the flowers after we made the changes that you had requested. Please accept our apologies.
Reviewed By:
Melynda V Britt
Melynda V Britt
Aug 3, 2017
This is a lovely arrangement however, is this supposed to be a picture of what I ordered? If so, this isn't at all what expected. I ordered stargazer lillies and specified a rectangular or square clear vase. Not sure what happened to my order? For the pri
