Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 13290 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,915
|
89.65% |
| 4 Star ★★★★☆ |
567
|
4.27% |
| 3 Star ★★★☆☆ |
343
|
2.58% |
| 2 Star ★★☆☆☆ |
234
|
1.76% |
| 1 Star ★☆☆☆☆ |
231
|
1.74% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Derek Liu
Derek Liu
Sep 7, 2018
Multiple substitutions were made in both type of flowers and their colors from photo and description on website without contacting me. The orange flower/foliage (which looks out of place with the rest of the arrangement) began wilting the day after deliv
Reviewed By:
Linde Ward
Linde Ward
Jul 19, 2018
I thought the plant would be more colorful. More flowers. Lady raves about it. I'm a little disappointed. Leaves look old.
Reviewed By:
Ej
Ej
Jul 18, 2018
The orchids are not white and look as if yet to open? Per the description it's supposed to be “clean white and green” and I did not want purple orchids. Also,I do not see hydrangea in this bouquet and the prickly pear-like flowers are not very elegant. I
Reviewed By:
Ben Zogby
Ben Zogby
May 23, 2018
how many peonies are in there and where are the green roses?
Reviewed By:
Peg Eitl
Peg Eitl
May 13, 2018
Seriously? This is $100. worth? I ordered directly with a local floridt to avoid being scammed. 1-800-flowers would have done a better job. As someone who buys flowers a lot..this is embarrassing.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
May 21, 2018
Peg, thanks so much for taking my call. Please let us know when is a good time to send a replacement to the family. Sincerely, Kevin
Reviewed By:
Karen Graziano
Karen Graziano
May 13, 2018
If this is truly what the flowers that my mom received then I am very disappointed. This is not the picture of what I ordered. What I order had hardly any green in, was mostly flowers. i am having my mom send me a picture to confirm.
Reviewed By:
Michèle Picard
Michèle Picard
May 13, 2018
As usual it was perfect!
Reviewed By:
Jeff Hall
Jeff Hall
May 12, 2018
Does not look anything like the “Motherly Love” bouquet on your web site - both in size and number of flowers.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
May 12, 2018
Hello Jeff, I'm glad we were able to catch up via email. We are happy to have our design team re-design your arrangement for you. Thank you for your patience and we will take good care of this. Kevin in Customer Service
Reviewed By:
Sarah
Sarah
May 11, 2018
I paid $75 for that?
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
May 11, 2018
Hello Sarah, Thank you for your order and it was very nice to speak with you. Our design team will take care of creating a new arrangement for you. Thanks so much, Kevin in Customer Service
Reviewed By:
Deanne Casari
Deanne Casari
May 8, 2018
This does not look like an $85 bouquet. It also does not have several flowers that I was told it would have. In addition the arrangement looks poorly done with one giant bloom in the front. Very disappointed.
Reviewed By:
L
L
Apr 26, 2018
Wow much smaller and than I thought by pic online especially for the price!
Reviewed By:
Brenda
Brenda
Mar 29, 2018
Is that the finished product? If so I am not pleased at all I ordered 74.99 arrangement of flowers that I thought were going to be Easter colors the arrangement that is going to be delivered unfortunately looks very cheap not happy at all
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Mar 30, 2018
Hello Brenda,
So sorry you were not happy with your order. We did send a beautiful floral arrangement at the same value as the garden with an upgrade of more flowers.
Thanks so much.
So sorry you were not happy with your order. We did send a beautiful floral arrangement at the same value as the garden with an upgrade of more flowers.
Thanks so much.
Reviewed By:
Tom Raneses
Tom Raneses
Mar 23, 2018
Thank you for the order. It was a nice surprise. The balloon, candy and presentation were great. However, flowers did not last a hour... I understand... it was the day after 3" of snow. best, Tom 3/23/18
Responded To By:
Mar 23, 2018
Hello Tom, Thank you so much for your loyalty to Karin's Florist! We appreciate it very much. It was get to communicate with your via email and we will take good care of you with your future or... More
Hello Tom, Thank you so much for your loyalty to Karin's Florist! We appreciate it very much. It was get to communicate with your via email and we will take good care of you with your future orders and correct this mistake. If there is anything else I can do for you please let me know. All the best, Kevin
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Reviewed By:
Dianne Martin
Dianne Martin
Feb 19, 2018
They are gorgeous. You did our wedding flowers in 2002 and we always call you when we need flowers.
Reviewed By:
Greg Radja
Greg Radja
Feb 15, 2018
Paid $177 for a 2 dozen arrangement. Looking at the picture it falls short of the 24 roses. Thinking I may have missed some on the backside I had my wife count when she got them. She counted 21. I would think if you pay a premium price for roses, you s
Reviewed By:
Jon
Jon
Feb 14, 2018
This is not what I expected. On the call i was told 89.99 dozen roses and then additional 50 dollars for add flowers around arrangement. Very disappointed and I know she will be as well. I've ordered from you guys several times in the past and have been
Reviewed By:
Cathie Principe
Cathie Principe
Jan 22, 2018
I drove from NJ to attend the wake today. I was very unhappy with the floral spray for my Aunt Ann I specifically asked to have no bright flowers and wanted only pastels, and white flowers. I asked for lavender roses in particular. The spray had hot pin
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 22, 2018
Hello Cathie, We are so sorry for your disappointment but we are happy that we were able to resolve this situation in an applicable way. Once again, please accept our sincerest sympathy on the passing of your Aunt Anna. Kevin
Reviewed By:
Lucy Rucker
Lucy Rucker
Jan 21, 2018
I'm very disappointed!!! ThaT IS NOT what I ordered! I never mentioned roses...spring like not depressing!!!! way too much greenery! SPRING FLOWERS...TULIPS, HYCIACINTHS, DAFFYS...EVEN BABY'S BREATH....PLEASE....TAKE OUT THAT GREENERY AND ADD MORE COLOR!!
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 22, 2018
Hello Mrs Rucker, It was truly a pleasure to speak with you yesterday and I'm so happy that I was able to capture your vision with the flowers we re-designed for you. It was very kind of you to show your appreciation on Facebook. Sincerely, Kevin
Reviewed By:
J Walther
J Walther
Jan 21, 2018
That looks like the basic arrangement not the upgraded version. In addition the roses do not look like they will last at all. I will not be using your services again. I don't appreciate businesses that take advantage of our if state clients
Reviewed By:
Dr. Kevin McGrath
Dr. Kevin McGrath
Jan 9, 2018
Not nearly enough variety for the relative cost.
Responded To By:
Jan 9, 2018
Thank you so much for your review and it was our pleasure to speak with you on the phone. The order was for all white and pink carnations and we did fill the arrangement to it's value. However, we will take care of your request as we discussed. Thanks so much.
Reviewed By:
Cheryl
Cheryl
Jan 6, 2018
That's a lot of greenery and very few flowers for $100. I'm not happy.
Reviewed By:
Debbie McCormack
Debbie McCormack
Dec 30, 2017
Hi there - I asked for pink roses with other pink and white flowers - there are no pink roses in the photo sent - only white roses. Can that be changed? My mother in law asked for pink roses. Thank you! Debbie
Responded To By:
Dec 30, 2017
Hello Debbie, so sorry for the miscommunication. We have added pink roses to your arrangements and we hope you Mother has an awesome party. I left you a voice message and I emailed you back. All the best for a Happy New Year
Reviewed By:
John Shaw
John Shaw
Dec 27, 2017
I have always been very pleased with your service, but the flowers were not fresh and the arrangement was very small for the price. I'm very disappointed.
Reviewed By:
Linda Haque
Linda Haque
Dec 11, 2017
This is one of the most pathetic flower arrangements I've ever seen. Not only am I totally embarrassed to have my family connected to this poor joke, I will not use your company again and will let anyone I know in the area about your level of professiona
Responded To By:
Dec 11, 2017
I am so sorry you were not happy. Unfortunately the angle of the picture does not show how beautiful the arrangement was. I appreciate you bringing it to our attention and hope we can be of service in the future.
Reviewed By:
Pam
Pam
Nov 30, 2017
Didn't have the flowers that were seen in the picture of what this floral arrangement was supposed to look like. Was disappointed.
