Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 13412 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
12,026
|
89.67% |
| 4 Star ★★★★☆ |
573
|
4.27% |
| 3 Star ★★★☆☆ |
346
|
2.58% |
| 2 Star ★★☆☆☆ |
235
|
1.75% |
| 1 Star ★☆☆☆☆ |
232
|
1.73% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Mehdi
Mehdi
Sep 22, 2017
I was thinking it will be bigger and larger for that amount? This is an excellent idea sending photo of the order. It's Mehdi not Mahdi!! We are Persians and it's Mehdi Thanks
Reviewed By:
Annmarie gulian
Annmarie gulian
Sep 9, 2017
The roses are beautiful. I asked for roses and hydrangeas and no filler. I don't see anybhydrangeas at all.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 9, 2017
I am happy I had the chance to talk with you and explain the flowers that were in the arrangement. Thank you for your order.
Reviewed By:
Christine Kaplan
Christine Kaplan
Sep 8, 2017
The photo on the website was a much prettier arrangement. This is really disappointing.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 8, 2017
I am glad I had the chance to follow up with you. I am sorry the picture did not reflect the size and fullness of the arrangement. Please let us know if we can further assist you. Thank you
Reviewed By:
Antoinette Almaguer
Antoinette Almaguer
Sep 4, 2017
Although beautiful, flowers were priced far too high. I dropped into a local grocery store and saw a bouquet with identical flowers and even roses for $10. Of corse these were delivered same day. Just curious if I were to wals into your shop, what would I
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 8, 2017
Hello Antoinette, thank you for your review and thank you for chatting with us. We are happy that you thought the flowers were beautiful and that you like the leaf lined vase. We do buy higher quali... More
Hello Antoinette, thank you for your review and thank you for chatting with us. We are happy that you thought the flowers were beautiful and that you like the leaf lined vase. We do buy higher quality flowers then some of the other vendors that are available to the public. Thank you so much and we do appreciate your order.
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Reviewed By:
Katherine
Katherine
Aug 29, 2017
While the sunflowers look pretty. I had asked for a tall vase arrangement not one that is looking more like a pot. I was expecting that the arrangement would look more rustic and trendy - this is a little more dated looking.
Reviewed By:
nancy
nancy
Aug 25, 2017
Where are the yellow tulips and Spider Mums that were in the arrangement online. This photo doesn't show them. I'm not happy
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Aug 25, 2017
Thank you, Nancy for taking a moment to speak with us. So happy we could help you with adding beautiful white tulips and yellow spider mums to the birthday arrangement. Have a good weekend, Kevin
Reviewed By:
Annette
Annette
Aug 23, 2017
Hello, thank you for the photograph. I am slightly disappointed. I thought there would be more roses at the price I was quoted for the premium bouquet. This looks like the standard bouquet on the web page. Can you send a picture from another angle?
Reviewed By:
WSB - ElizabethB
WSB - ElizabethB
Aug 15, 2017
Hi! This does not look like the DELUXE Basket that I ordered for$79.99 plus taxes and delivery. This looks very small. Thanks, Elizabeth
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Aug 15, 2017
Hello Elizabeth....so good to speak to you on the phone. As I mentioned the photo has a tendency to show the basket as smaller than pictured. We did rework the basket after our conversation. Thanks so much we appreciate it very much.
Reviewed By:
Karen Kapeluck
Karen Kapeluck
Jul 18, 2017
I visited my friend the day her flowers were delivered and was somewhat disappointed that the arrangement was somewhat wilted with some blooms being brown around the edges. Was my friend at home for delivery? Thank you.
Reviewed By:
Mary McGee
Mary McGee
Jul 14, 2017
Looks Great Thanks you....
Reviewed By:
Kate
Kate
Jul 7, 2017
Not really what I was looking for. I thought I was clear about my order and talked to your associate at some length. Definitely feel this bouquet was overpriced.
Reviewed By:
Pam Patenaude
Pam Patenaude
Jun 30, 2017
Not much of an improvement
Reviewed By:
Liz Kirmse
Liz Kirmse
Jun 25, 2017
Colors are what I requested. However, the arrangement did not reflect the cost of the piece. From the picture, the piece looks unbalanced and I feel there should have been a third hydrangea. The whole bouquet is too heavy on the bottom and light in the mi
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Jun 26, 2017
Thank you so much for your feedback and I'm glad we had the chance to speak on the phone in regards to your concerns. We always appreciate the opportunity to improve our service and we look forward to working with you again in the future!
Reviewed By:
Barbara Williamson
Barbara Williamson
Jun 17, 2017
Nothing like what you did for the same money all the times in the past for my husband. Small. And I didn't ask for greens. I asked for flowers ! And where is the baby s breath I asked for ? Twice !! Not happy.
Reviewed By:
Laura Gerke
Laura Gerke
Jun 12, 2017
The arrangement was pretty. However, these were for my mother's funeral, and I had a lengthy discussion with the Karin's staff when ordering that the arrangement could be any combination of green, but we specifically wanted Queen Anne's Lace, one of my m
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Jun 12, 2017
I am so sorry that the Queen Anne's Lace was not in your arrangement. Please get in touch with us so we can further discuss this matter.
Reviewed By:
Barclay Bean
Barclay Bean
May 17, 2017
Flowers were not delivered on Mother's Day. Although the arrangement looked good and photos were provided, this was a significant problem. Management should train customer service reps to suggest delivery the DAY BEFORE a major holiday at ANC.
Reviewed By:
Lee Decker
Lee Decker
May 5, 2017
This arrangements looks rather sparse. Maybe it is the angle. Seems like some more filler and perhaps a ribbon around the vase would be appropriate. I am usually very happy with your arrangements but this one is very disappointing.
Responded To By:
May 6, 2017
I am happy we were able to talk and stop the arrangement from being delivered to make the adjustments needed. Thank you for responding.
Reviewed By:
angela armenakis
angela armenakis
May 1, 2017
Needs more color. Very disappointed.
Reviewed By:
Sandy Fischer
Sandy Fischer
Apr 20, 2017
Totally different from the order I placed approx. Jan 7, 2017 Previous order Three 3ft. Gladiolias rising from the center and at the base surrounded by roses, greens, and other flowers. The same green swirl was inside the vase. The height of the glads g
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Apr 22, 2017
Happy we were able to talk and correct your order with an arrangement more to you liking. Thank you for your response
Reviewed By:
Tracey
Tracey
Apr 14, 2017
Too much green filler Would not order again picture does not match photo on line. greenery around mouth of vase missing. Tulip flowers to not stand up above greenery as in photo on website
Reviewed By:
Zosha andersson
Zosha andersson
Mar 17, 2017
Please could I have light pinks and whites n blues..I don't like the Green Chrysanths.. It looks to automnal .. thanks sooooo much! Zosha
Responded To By:
Mar 17, 2017
It was nice that we could talk on the phone about the arrangement and make the color and design changes that you wanted. Thank you for your business and have a great day!
Reviewed By:
David Santley
David Santley
Jan 31, 2017
The flowers were great and the service was great. Website is a mess. It was difficult to use and I never could find the blank where I was supposed to enter the name of the recipient of the flowers. So the whole order blew up and had to be fixed by the
Responded To By:
Jan 31, 2017
Thank you so much for the feedback concerning our new website. We just launched it 2 weeks ago and we are still working through it. I'm sorry that you had trouble while trying to place an order, ... More
Thank you so much for the feedback concerning our new website. We just launched it 2 weeks ago and we are still working through it. I'm sorry that you had trouble while trying to place an order, but I'm glad you called us and we could take care of you over the phone. Thank you for your business.
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Reviewed By:
carol schupp
carol schupp
Jan 27, 2017
The flowers you are sending here not as vibrant as the ones in the pic. They had more color (coral) and were over all more attractive $84 plus.... disappointing.
Reviewed By:
Richard Bourdon
Richard Bourdon
Jan 23, 2017
For being on the birthday selection, they did not turn out very festive for a birthday.
Responded To By:
Jan 23, 2017
I am so sorry you were not delighted with your arrangement . Please feel free to contact me so we can discuss this further.
Reviewed By:
Karen Thomas
Karen Thomas
Dec 23, 2016
I wanted some red flowers in the arrangement. I specified that. The arrangement is too dull for the money I paid. I do like that you can comment
Responded To By:
Dec 23, 2016
Karen, I am so glad that we were able to connect on the phone and go over the details for the arrangement. Thank you for your feedback and I hope you have a wonderful holiday!
