Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 13653 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
12,241
|
89.66% |
| 4 Star ★★★★☆ |
584
|
4.28% |
| 3 Star ★★★☆☆ |
350
|
2.56% |
| 2 Star ★★☆☆☆ |
238
|
1.74% |
| 1 Star ★☆☆☆☆ |
240
|
1.76% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Barrueta
Barrueta
Aug 26, 2017
Is that 24 of your best roses?
Reviewed By:
maureen murphy
maureen murphy
Aug 17, 2017
it is a lovely arrangement,very ornate. given their contemporary home, i wish i had ordered orchids or lilies. some of the flowers i am not familiar with: the pink flowers on the lower right look limp, but perhaps that is how they are supposed to look.
Reviewed By:
Lisa holtyn
Lisa holtyn
Aug 15, 2017
Customer svc was excellent and flowers were pretty but not sure they were worth the money as bouquet looked really small. Customer svc rep said it was bigger and than it appeared but I never got a second photo from a different angle to confirm it, which I
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Aug 16, 2017
I am so sorry that I misunderstood about sending a new photo. I did see the arrangement and the photo did not convey the size and abundance of the flowers. I did correct the spelling of your name in ... More
I am so sorry that I misunderstood about sending a new photo. I did see the arrangement and the photo did not convey the size and abundance of the flowers. I did correct the spelling of your name in our system and I apologize for that not being updated.Thank you so much for responding and thank you for choosing Karin's Florist.
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Reviewed By:
Elizabeth Albright
Elizabeth Albright
Aug 1, 2017
I love Karin's, but I actually was disappointed when I saw the photo of the orchid! For $120. I was expecting more, with the container and the orchid. I wasn't going to respond, but when the request came a second time I decided to respond. Thank you.
Reviewed By:
Galles
Galles
Jul 22, 2017
It was just ok. I have come to expect spectacular arrangements from you and this was underwhelming.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Jul 22, 2017
I am sorry the arrangement was not what you have come to expect from us. I am glad I was able to discuss it with you.Thank you
Reviewed By:
Rachel
Rachel
Jul 18, 2017
Orchids look nice but not the vase that was displayed on the website. When asked if there was other options, was told that they had no similar vases in the store that was seen in the picture of the website. Only offered blue or this clear vase. I think
Reviewed By:
Jaleh Amouzegar
Jaleh Amouzegar
Jul 9, 2017
It's beautiful but seems smaller than I thought. I thought a deluxe would be bigger for $119!
Reviewed By:
Laura Parker
Laura Parker
Jun 27, 2017
Very happy with the order
Reviewed By:
Ron Corso
Ron Corso
Jun 9, 2017
The flowers were one day late because I omitted a card, but I sent the card message on Sunday. Your customer service didn't look at my email until mid day on Monday.
Responded To By:
Jun 9, 2017
We are very sorry that your flowers were a day late.We have corrected the technical problem, and hope to do business with you in the future. Thank you
Reviewed By:
Gary
Gary
Jun 3, 2017
The arrangement is beautiful. The picture does not do it justice. My wife is very happy with
Reviewed By:
Barbara Perry
Barbara Perry
May 23, 2017
It looks smaller than the one pictured on the website but otherwise looks good.
Reviewed By:
Cathie Farrell
Cathie Farrell
May 19, 2017
I thought arrangement was going to have less daisies and more of the purple flowers, both dark and light mixed purple.
Reviewed By:
Kavita
Kavita
May 17, 2017
A little disappointed as the flowers I ordered my mother for Mother's day were not fresh and looked slightly wilted.
Reviewed By:
R nguyen
R nguyen
May 16, 2017
Recipient said A little thin and odd mix of flowers
Reviewed By:
annette
annette
May 16, 2017
would have preferred a brighter selection of flowers for BD gift as requested..
Reviewed By:
Julia Bilicki
Julia Bilicki
May 14, 2017
I know I called late but the flowers are not very colorful.
Reviewed By:
Dan Chang
Dan Chang
May 13, 2017
The flower arrangement is beautiful! One comment is that for the price I would have expected a larger arrangement. I chose your florist because my mother had always used you and the customer service is great. I know I ordered rather late for Mother's Day
Reviewed By:
Robert Durbin
Robert Durbin
May 13, 2017
Does this mean the flowers have been delivered? If so, which order? I had two separate orders for delivery today.
Reviewed By:
Jill DeVoe
Jill DeVoe
May 4, 2017
I thought there would be more blooms for this price point. I understand it's a small arrangement, but this seems flimsy. I'm a bit disappointed
Reviewed By:
Barbara Kalman
Barbara Kalman
May 1, 2017
I expected the basket to have more flowers for a $100.00 basket. It has fewer flowers and is not as large as I expected for ordering the largest basket you offer. I do appreciate it being delivered and placed on my Mother's grave and added an extra $20.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
May 2, 2017
Thank you Barbara for our phone conversation. The photo does not do justice to the actual size of the basket and we did fill the basket to value. We also look forward to helping you in August for a silk floral arrangement to the cemetery.Thanks so much!
Reviewed By:
Louise
Louise
Apr 24, 2017
Great idea! More pictures would be better - I asked for hydrangeas and I think I see one, but maybe some additional views would be good. Also, a perspective for scale. Looks a bit small for what I spent, but could be the angle.
Responded To By:
Apr 24, 2017
Hello Louise, It was very nice to speak with you and thank you for your observation. The arrangement is gorgeous and I'm sure the recipient will just love them.
Reviewed By:
MF
MF
Apr 15, 2017
Love this service! I always want to see what I send. This is pretty, although I would have expected a few more blooms for $100. I also have a preference for more color.
Responded To By:
Apr 15, 2017
Thank you for your review. I tried calling you and I left a message that will did fill the arrangement to value with premium flowers, orchids, roses, lilies, tulips, larkspur. We also added more color to the arrangement. Thank you so much!
Reviewed By:
Bob ( Robert) Ross
Bob ( Robert) Ross
Apr 15, 2017
I like the idea and the concept and I hope you continue doing it. HOWEVER, you need to work on the photography. This photo is very hard to read. To me it looks like a bunch of stuff crammed into a plastic bag and makes me feel uncomfortable with all the
Responded To By:
Apr 15, 2017
Thank you, Bob and it was very nice to speak with you on the phone. I"m so sorry about the photography and the glare on the cellophane. As I mentioned the flowers are a gorgeous gift nicely dis... More
Thank you, Bob and it was very nice to speak with you on the phone. I"m so sorry about the photography and the glare on the cellophane. As I mentioned the flowers are a gorgeous gift nicely displayed. We will work on the photography. Please feel free to order from us anytime. Thanks so much and have a great weekend. .
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Reviewed By:
Donna Morea
Donna Morea
Mar 31, 2017
Pretty but not stunning. Was hoping for deeper colors and more interesting specimens.
Responded To By:
Apr 1, 2017
It was good that we could talk this over on the phone. We are pleased that we could make the changes to the arrangement before it was sent out. Have a wonderful weekend!
Reviewed By:
Schwall
Schwall
Mar 18, 2017
1.Not enough white to offset the purple and red. 2.The balloon looks to be far larger than the $100 arrangement!
Responded To By:
Mar 18, 2017
Thank you very much for the feedback on here and the phone. The picture really does not do the arrangement justice......the beauty and the size. Please let me know if I can help any further. Thank you!
