Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12917 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,572
|
89.59% |
| 4 Star ★★★★☆ |
559
|
4.33% |
| 3 Star ★★★☆☆ |
335
|
2.59% |
| 2 Star ★★☆☆☆ |
227
|
1.76% |
| 1 Star ★☆☆☆☆ |
224
|
1.73% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Julia Bilicki
Julia Bilicki
May 14, 2017
I know I called late but the flowers are not very colorful.
Reviewed By:
Dan Chang
Dan Chang
May 13, 2017
The flower arrangement is beautiful! One comment is that for the price I would have expected a larger arrangement. I chose your florist because my mother had always used you and the customer service is great. I know I ordered rather late for Mother's Day
Reviewed By:
Robert Durbin
Robert Durbin
May 13, 2017
Does this mean the flowers have been delivered? If so, which order? I had two separate orders for delivery today.
Reviewed By:
Jill DeVoe
Jill DeVoe
May 4, 2017
I thought there would be more blooms for this price point. I understand it's a small arrangement, but this seems flimsy. I'm a bit disappointed
Reviewed By:
Barbara Kalman
Barbara Kalman
May 1, 2017
I expected the basket to have more flowers for a $100.00 basket. It has fewer flowers and is not as large as I expected for ordering the largest basket you offer. I do appreciate it being delivered and placed on my Mother's grave and added an extra $20.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
May 2, 2017
Thank you Barbara for our phone conversation. The photo does not do justice to the actual size of the basket and we did fill the basket to value. We also look forward to helping you in August for a silk floral arrangement to the cemetery.Thanks so much!
Reviewed By:
Louise
Louise
Apr 24, 2017
Great idea! More pictures would be better - I asked for hydrangeas and I think I see one, but maybe some additional views would be good. Also, a perspective for scale. Looks a bit small for what I spent, but could be the angle.
Responded To By:
Apr 24, 2017
Hello Louise, It was very nice to speak with you and thank you for your observation. The arrangement is gorgeous and I'm sure the recipient will just love them.
Reviewed By:
MF
MF
Apr 15, 2017
Love this service! I always want to see what I send. This is pretty, although I would have expected a few more blooms for $100. I also have a preference for more color.
Responded To By:
Apr 15, 2017
Thank you for your review. I tried calling you and I left a message that will did fill the arrangement to value with premium flowers, orchids, roses, lilies, tulips, larkspur. We also added more color to the arrangement. Thank you so much!
Reviewed By:
Bob ( Robert) Ross
Bob ( Robert) Ross
Apr 15, 2017
I like the idea and the concept and I hope you continue doing it. HOWEVER, you need to work on the photography. This photo is very hard to read. To me it looks like a bunch of stuff crammed into a plastic bag and makes me feel uncomfortable with all the
Responded To By:
Apr 15, 2017
Thank you, Bob and it was very nice to speak with you on the phone. I"m so sorry about the photography and the glare on the cellophane. As I mentioned the flowers are a gorgeous gift nicely dis... More
Thank you, Bob and it was very nice to speak with you on the phone. I"m so sorry about the photography and the glare on the cellophane. As I mentioned the flowers are a gorgeous gift nicely displayed. We will work on the photography. Please feel free to order from us anytime. Thanks so much and have a great weekend. .
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Reviewed By:
Donna Morea
Donna Morea
Mar 31, 2017
Pretty but not stunning. Was hoping for deeper colors and more interesting specimens.
Responded To By:
Apr 1, 2017
It was good that we could talk this over on the phone. We are pleased that we could make the changes to the arrangement before it was sent out. Have a wonderful weekend!
Reviewed By:
Schwall
Schwall
Mar 18, 2017
1.Not enough white to offset the purple and red. 2.The balloon looks to be far larger than the $100 arrangement!
Responded To By:
Mar 18, 2017
Thank you very much for the feedback on here and the phone. The picture really does not do the arrangement justice......the beauty and the size. Please let me know if I can help any further. Thank you!
Reviewed By:
Christine Farrell
Christine Farrell
Mar 9, 2017
My arrangement also had a teddy bear added to it. Is this the actual arrangement or just the same pic off the website? These look beautiful but appear identical to the website pic. Thx.
Responded To By:
Mar 9, 2017
I am so glad that we were able to chat on the phone to let you know that this was the actual arrangement that our designer created. We try and make the arrangement as identical as possible to what is ... More
I am so glad that we were able to chat on the phone to let you know that this was the actual arrangement that our designer created. We try and make the arrangement as identical as possible to what is chosen on our website. Also, the cute teddy bear was included for delivery in a bag. Thank you for your business and I hope you have a great day!
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Reviewed By:
Town of Vienna-Melanie Clark
Town of Vienna-Melanie Clark
Feb 23, 2017
I am a little unhappy with the service today. I asked for something bright, cheery and spring like to be sent after 3:00 p.m. today and these do not look bright, cheery and spring like, these look more like a fall arrangement. Also they were delivered at
Responded To By:
Feb 24, 2017
Thank you for the feedback. I am glad we got to talk about this over the phone and come to a resolution. Hope you have a great day!
Reviewed By:
John Pierre-Benoist
John Pierre-Benoist
Feb 18, 2017
(1) I had requested no roses, the bouquet had some roses. (2) The bouquet was so tight and used leafy stems under the water, my wife felt compelled to disassemble it and re-vase it into 2 vases with only clean stems below the water. This bouquet was not
Reviewed By:
Ann Marie Boland
Ann Marie Boland
Feb 17, 2017
The flowers cost 150+ I don't think they look that price.
Reviewed By:
Carolyn T.
Carolyn T.
Jan 24, 2017
Hi David. I thoroughly enjoyed my class! My flowers started looking a little shabby last Friday so I have said goodbye to them. I definitely want to take another class. I have knee surgery in my near future, so it will be after that. My sister is comi
Reviewed By:
Kate Giroux
Kate Giroux
Jan 22, 2017
Love the arrangement, but no red colors as I had requested.
Responded To By:
Jan 23, 2017
I am so glad we were able to talk today. We appreciate your feedback
and bringing this to our attention.Thank you for choosing Karin's Florist.
and bringing this to our attention.Thank you for choosing Karin's Florist.
Reviewed By:
Bryce Naron
Bryce Naron
Jan 16, 2017
Please no red. This is supposed to be pink and purple with lavender. Here's photo from your website. It's much more colorful. https://www.karinsflorist.com/wp-content/uploads/2016/12/Pink-Purple-Paradise.png
Responded To By:
Jan 17, 2017
Thank you for the feedback. I am so glad we could make the changes before the arrangement went out the door!
Reviewed By:
Mandana
Mandana
Jan 12, 2017
thank you,
Reviewed By:
Jennifer
Jennifer
Jan 10, 2017
Love the idea of getting a photo
Reviewed By:
Marie bovim
Marie bovim
Jan 9, 2017
Roses were old looking' very much open. I was at my sisters house when there were delivered and I was disappointed!
Responded To By:
Jan 9, 2017
I am so glad we were able to talk on the phone and make the necessary changes! Thank you for the feedback. Hope you have a great day.
Reviewed By:
Barbara Houhoulis
Barbara Houhoulis
Jan 9, 2017
My first impression of the flowers was "where's the blue". There was no bow and whatever the blue flowers were there are dead after 3 days. This was displayed at the front of the church for my father's funeral and since I ordered them, hopefully I was th
Reviewed By:
WK
WK
Jan 9, 2017
I appreciate getting a photo of the flowers sent. It's a great plus! I would have chosen a more flourishing set. The service was great and the timing in delivering the flowers as well! Definitely will keep this shop in mind for the future. Thank you.
Reviewed By:
Allan
Allan
Dec 24, 2016
I was expecting and thought I requested a "traditional" Christmas centerpiece. To my mind, that would include traditional colors of red and green. The pink and pastel motif did not strike me as traditional.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Dec 28, 2016
I am so glad we were able to make this right for you!!!!
Reviewed By:
Jim Jansen
Jim Jansen
Dec 23, 2016
I am a bit picky on arrangements. It looks more round than in the photo of the arrangement I ordered and somehow it misses the "wow those are beautiful" response I was hoping for, but they look fresh and there is a nice mix. I like this photo idea quite
Reviewed By:
Christa
Christa
Dec 21, 2016
Love getting see what I seng
