Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12915 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,570
|
89.59% |
| 4 Star ★★★★☆ |
559
|
4.33% |
| 3 Star ★★★☆☆ |
335
|
2.59% |
| 2 Star ★★☆☆☆ |
227
|
1.76% |
| 1 Star ★☆☆☆☆ |
224
|
1.73% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Pat
Pat
Nov 25, 2017
Very pretty but wilted quickly and the recipient requested a replacement which came in violet colors not the autumn theme I had requested.
Responded To By:
Nov 25, 2017
We redelivered as soon as possible using the freshest flowers available. I am sorry we did not have the colors you originally requested at that time. Please give us a call if there is anything else we can do. Thank you so much.
Reviewed By:
BRUCE ZALBE
BRUCE ZALBE
Oct 28, 2017
We discussed orange roses not pink, which is what it looks like in the photo, and did not want the vase, but a tall arrangement to go in a vase, complimented with fall colored flowers.
Reviewed By:
Valerie King
Valerie King
Oct 27, 2017
I think this is a beautiful arrangement, but it looks more like summer than fall to me. Also, I can't tell from the photo but it doesn't look that big. Could just be the picture angle? Carol, who took my order was excellent and I love the idea of seein
Reviewed By:
Carole
Carole
Oct 8, 2017
This is not worth the price paid and I am embarrassed to have sent it. 2-3 roses, 3 carnations, 3 snapdragons,4-5 gerbera daisies and 1 hydrangea head (I can't see all the sides) in early October could be bought in a bouquet at the grocery store for abou
Reviewed By:
Brigitte Lavey
Brigitte Lavey
Oct 3, 2017
It started last night when I called from western Canada, forgetting that u r two hrs ahead of me. So I left a detaialed message about an order for today. But surprise, surprise! I received a call back after ur office closing ! That was not only a
Reviewed By:
Mehdi
Mehdi
Sep 26, 2017
Unreal! The picture above is not what I saw there?? You folks managed to mess up the recipient's Name and the flowers !!!!!! Otherwise all is well!!!!
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 27, 2017
Hello Mehdi, So glad to hear that all is well!! This photo is the arrangement you asked us to redesign for you. What you saw was the final arrangement we created after you requested changes from this photo.
Reviewed By:
Janet Tysse
Janet Tysse
Sep 18, 2017
Probably a little more red than I was thinking. Wanted just a touch of orange. Don't see any hydrangeas....? Love the photo idea! Thank you!
Reviewed By:
Julie Holmes
Julie Holmes
Sep 11, 2017
Flowers were good on Friday but disappointed that by Saturday afternoon some were already turning brown. I would expect $350 of flowers to look fresh beyond 12 hours post delivery.
Reviewed By:
David Greenwood
David Greenwood
Sep 9, 2017
I have been ordering from Karin's for years and I've always been impressed. For this order, to be honest, it's not quite as big and special as I would have thought given the description nor for over $200!!! I've order lower cost arrangements in the past t
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 9, 2017
I am glad we had a chance to talk about your order. Thank you so much
Reviewed By:
Michele
Michele
Sep 4, 2017
Bouquet was average for the price.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 8, 2017
hello Michele, So good to speak with you and we are glad you like the arrangement but sorry we did not capture the wow factor as we have on other arrangement you have sent in the past. We truly appreciate all your orders.
Reviewed By:
Barrueta
Barrueta
Aug 26, 2017
Is that 24 of your best roses?
Reviewed By:
maureen murphy
maureen murphy
Aug 17, 2017
it is a lovely arrangement,very ornate. given their contemporary home, i wish i had ordered orchids or lilies. some of the flowers i am not familiar with: the pink flowers on the lower right look limp, but perhaps that is how they are supposed to look.
Reviewed By:
Lisa holtyn
Lisa holtyn
Aug 15, 2017
Customer svc was excellent and flowers were pretty but not sure they were worth the money as bouquet looked really small. Customer svc rep said it was bigger and than it appeared but I never got a second photo from a different angle to confirm it, which I
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Aug 16, 2017
I am so sorry that I misunderstood about sending a new photo. I did see the arrangement and the photo did not convey the size and abundance of the flowers. I did correct the spelling of your name in ... More
I am so sorry that I misunderstood about sending a new photo. I did see the arrangement and the photo did not convey the size and abundance of the flowers. I did correct the spelling of your name in our system and I apologize for that not being updated.Thank you so much for responding and thank you for choosing Karin's Florist.
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Reviewed By:
Elizabeth Albright
Elizabeth Albright
Aug 1, 2017
I love Karin's, but I actually was disappointed when I saw the photo of the orchid! For $120. I was expecting more, with the container and the orchid. I wasn't going to respond, but when the request came a second time I decided to respond. Thank you.
Reviewed By:
Galles
Galles
Jul 22, 2017
It was just ok. I have come to expect spectacular arrangements from you and this was underwhelming.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Jul 22, 2017
I am sorry the arrangement was not what you have come to expect from us. I am glad I was able to discuss it with you.Thank you
Reviewed By:
Rachel
Rachel
Jul 18, 2017
Orchids look nice but not the vase that was displayed on the website. When asked if there was other options, was told that they had no similar vases in the store that was seen in the picture of the website. Only offered blue or this clear vase. I think
Reviewed By:
Jaleh Amouzegar
Jaleh Amouzegar
Jul 9, 2017
It's beautiful but seems smaller than I thought. I thought a deluxe would be bigger for $119!
Reviewed By:
Laura Parker
Laura Parker
Jun 27, 2017
Very happy with the order
Reviewed By:
Ron Corso
Ron Corso
Jun 9, 2017
The flowers were one day late because I omitted a card, but I sent the card message on Sunday. Your customer service didn't look at my email until mid day on Monday.
Responded To By:
Jun 9, 2017
We are very sorry that your flowers were a day late.We have corrected the technical problem, and hope to do business with you in the future. Thank you
Reviewed By:
Gary
Gary
Jun 3, 2017
The arrangement is beautiful. The picture does not do it justice. My wife is very happy with
Reviewed By:
Barbara Perry
Barbara Perry
May 23, 2017
It looks smaller than the one pictured on the website but otherwise looks good.
Reviewed By:
Cathie Farrell
Cathie Farrell
May 19, 2017
I thought arrangement was going to have less daisies and more of the purple flowers, both dark and light mixed purple.
Reviewed By:
Kavita
Kavita
May 17, 2017
A little disappointed as the flowers I ordered my mother for Mother's day were not fresh and looked slightly wilted.
Reviewed By:
R nguyen
R nguyen
May 16, 2017
Recipient said A little thin and odd mix of flowers
Reviewed By:
annette
annette
May 16, 2017
would have preferred a brighter selection of flowers for BD gift as requested..
