Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 13653 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
12,241
|
89.66% |
| 4 Star ★★★★☆ |
584
|
4.28% |
| 3 Star ★★★☆☆ |
350
|
2.56% |
| 2 Star ★★☆☆☆ |
238
|
1.74% |
| 1 Star ★☆☆☆☆ |
240
|
1.76% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Mike Choutka
Mike Choutka
Feb 17, 2018
I spent $5.99 to have the flowers delivered in the morning and they didn't show up until the afternoon. Also, the picture that was sent via email was not what I ordered but the order was correct. The email was confusing.
Reviewed By:
Michael Mannix
Michael Mannix
Feb 17, 2018
Very average flowers. Not what I've come to expect from Karin's.
Reviewed By:
Steve salehi
Steve salehi
Feb 13, 2018
I ordered an exact arrangement last week for the exact price. That one had the vase lined with green leaves. This one doesn't and it dies not look good at all. It appears the more I order the less appealing your products become.
Reviewed By:
sandy guthrie
sandy guthrie
Feb 1, 2018
hi, l am having some real confusion. you already sent me a pic of the flowers you sent to kevin guthrie family. this arrangement does not look like the other picture. different flowers, etc. l sent a review. did you get it. l thank you. sandy g.
Responded To By:
Feb 1, 2018
I am very sorry for the confusion. I am so glad the recipient enjoyed the flowers.
Reviewed By:
Maryam
Maryam
Feb 1, 2018
I was happy with the delivery. However I found it frustrating that I could not order the flowers online from abroad even though I was providing a US address as the shipping add. I used to do that before I think this issue is a nuisance.
Responded To By:
Feb 1, 2018
I am sorry you had difficulty with the website. I will forward the information to our web team to look into this. Thank you
Reviewed By:
sand y guthrie
sand y guthrie
Jan 30, 2018
thanks for sending the beautiful flowers to my son and family in vienna. l wish they had had some red for valentine day. l did not specify red; l assumed there would be red for valentine day. you have made many beautiful arrangements for them in the
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 30, 2018
Thank you so much for your review. We will make sure that when your family calls us back for their delivery we will have some red flowers in the arrangement in honor of Valentine's Day. We usua... More
Thank you so much for your review. We will make sure that when your family calls us back for their delivery we will have some red flowers in the arrangement in honor of Valentine's Day. We usually don't send a lot of red out before Valentine's Day unless a customer has requested red. We did fill the arrangement to it's value and sometime the photo does not do the arrangement justice. Thanks so much and we look forward to helping you in the future !!
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Reviewed By:
Barbara Perry
Barbara Perry
Jan 18, 2018
It looks very small for a $100 arrangement but thank you
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 18, 2018
Hello Barbara, Thank you for your review and thank you for taking my call. As i mentioned there are more flowers in the back not visible to the camera. Also, the photo doesn't do the arrangement justice for it's beauty and size. Thanks so much. Kevin
Reviewed By:
Dave
Dave
Dec 23, 2017
Hard to tell by the pic but it's a nice idea. Looks like the pic on your page but I ordered the next step up. Hard to tell the difference.
Responded To By:
Dec 23, 2017
Thank you for your review and thank you for your order. The photo never does the photo justice and we did fill the order with more flowers to the value. Thanks so much and a very Merry Christmas!
Reviewed By:
Carole Martin
Carole Martin
Dec 20, 2017
Thought they would be nicer for the price. A little disappointed.
Reviewed By:
Barbara Williamson
Barbara Williamson
Dec 20, 2017
Well I was expecting a bit more in holiday decorations on the greens as in Christmases past. The greens look fresh. The bow looks nice. It's not overdone just a bit underdone. Perhaps some baby's breath would be nice. A few red berries.
Responded To By:
Dec 20, 2017
Hello Ms. Williamson, thank you for letting us know. I have called the driver back and we will adjust it and send you a picture of the new arrangement.
Thank you for letting us know and happy we can correct this for you,
Thank you for letting us know and happy we can correct this for you,
Reviewed By:
Alana Dunn
Alana Dunn
Dec 20, 2017
The container is disappointing but maybe it doesn't show well in the picture. It doesn't look very festive for Christmas! I've seen nicer arrangements in Costco. I will however continue to give you my business because I have been pleased in the past.
Reviewed By:
Kathleen Carr
Kathleen Carr
Dec 19, 2017
I very much appreciate the photo follow up. Unfortunately the arrangement appears different from the way it was depicted on the website. It appears hydrangea was used to substitute for the flowers in the original design.
Reviewed By:
Phaup
Phaup
Dec 19, 2017
Lovely, but I prefer arrangements with more height
Reviewed By:
Fran Moss
Fran Moss
Dec 15, 2017
I love doing business with Karin's Florist. Every staff member has always been most helpful and pleasant. For the amount of money I paid for this fruit basket, it seems that I did not get exactly what I asked for. I wanted LOTS of fresh fruit and not much
Reviewed By:
Jennifer L Peters
Jennifer L Peters
Dec 5, 2017
$220.00 honestly feel was a bit overpriced for the final product. However, it is for the loss of a loved one. I can not put a price on that.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Dec 5, 2017
Thank you so much Jennifer for you kind phone conversation. We appreciate your reflections on our customer service and so glad you appreciate that the photo doesn't always do the flowers justice.
Reviewed By:
Pat
Pat
Nov 25, 2017
Very pretty but wilted quickly and the recipient requested a replacement which came in violet colors not the autumn theme I had requested.
Responded To By:
Nov 25, 2017
We redelivered as soon as possible using the freshest flowers available. I am sorry we did not have the colors you originally requested at that time. Please give us a call if there is anything else we can do. Thank you so much.
Reviewed By:
BRUCE ZALBE
BRUCE ZALBE
Oct 28, 2017
We discussed orange roses not pink, which is what it looks like in the photo, and did not want the vase, but a tall arrangement to go in a vase, complimented with fall colored flowers.
Reviewed By:
Valerie King
Valerie King
Oct 27, 2017
I think this is a beautiful arrangement, but it looks more like summer than fall to me. Also, I can't tell from the photo but it doesn't look that big. Could just be the picture angle? Carol, who took my order was excellent and I love the idea of seein
Reviewed By:
Carole
Carole
Oct 8, 2017
This is not worth the price paid and I am embarrassed to have sent it. 2-3 roses, 3 carnations, 3 snapdragons,4-5 gerbera daisies and 1 hydrangea head (I can't see all the sides) in early October could be bought in a bouquet at the grocery store for abou
Reviewed By:
Brigitte Lavey
Brigitte Lavey
Oct 3, 2017
It started last night when I called from western Canada, forgetting that u r two hrs ahead of me. So I left a detaialed message about an order for today. But surprise, surprise! I received a call back after ur office closing ! That was not only a
Reviewed By:
Mehdi
Mehdi
Sep 26, 2017
Unreal! The picture above is not what I saw there?? You folks managed to mess up the recipient's Name and the flowers !!!!!! Otherwise all is well!!!!
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 27, 2017
Hello Mehdi, So glad to hear that all is well!! This photo is the arrangement you asked us to redesign for you. What you saw was the final arrangement we created after you requested changes from this photo.
Reviewed By:
Janet Tysse
Janet Tysse
Sep 18, 2017
Probably a little more red than I was thinking. Wanted just a touch of orange. Don't see any hydrangeas....? Love the photo idea! Thank you!
Reviewed By:
Julie Holmes
Julie Holmes
Sep 11, 2017
Flowers were good on Friday but disappointed that by Saturday afternoon some were already turning brown. I would expect $350 of flowers to look fresh beyond 12 hours post delivery.
Reviewed By:
David Greenwood
David Greenwood
Sep 9, 2017
I have been ordering from Karin's for years and I've always been impressed. For this order, to be honest, it's not quite as big and special as I would have thought given the description nor for over $200!!! I've order lower cost arrangements in the past t
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 9, 2017
I am glad we had a chance to talk about your order. Thank you so much
Reviewed By:
Michele
Michele
Sep 4, 2017
Bouquet was average for the price.
Responded To By:
Maris Angolia / Owner
Maris Angolia / Owner
Sep 8, 2017
hello Michele, So good to speak with you and we are glad you like the arrangement but sorry we did not capture the wow factor as we have on other arrangement you have sent in the past. We truly appreciate all your orders.
