McShan Florist, Dallas, TX - Customer Flower Reviews

Disappointed in service I received. I ordered something they did not have in stock. To replace cost more. They were not willing to accommodate because they were out of stock. I was notified a day after I placed order that they did not have the item.

This is not the arrangement shown in the picture when ordering

I paid $128 for this? That is a horrible arrangement! No wonder you didn't send me a photo of it in the first email. Your business was recommended to me, but you can be sure that I will show them this and how much it cost. You should be ashamed for taking advantage of an out of town customer. I would give you zero stars.

I ordered a plant with flowers for a funeral. It was a sympathy basket. The arrangement was sad! And to put yellow flowers in a sympathy arrangement!!! Who does that??? No call about a substitution and a photo right before delivery! I have a very large family and believe me, no one in my family will ever use your florist!

Not very pleased with this order. Arrangement was extremely small and I wished I had seen the product BEFORE it was delivered and it would allowed me to make a different selection.

I contacted customer service and rescheduled this delivery for Friday. It shouldn't be delivered today.

Never got my order and no one answered the phone when I called

Still waiting for delivery after 5:00 on Valentines Day. Sympathetic that it is a busy day, but you probably shouldn't accept orders (or at least note it to customers) if you can't deliver by a reasonable hour.

Still waiting for delivery after 5:00 on Valentines Day. Sympathetic that it is a busy day, but you probably shouldn't accept orders (or at least note it to customers) if you can't deliver by a reasonable hour.

This is NOT what I ordered Do not deliver this tree it's ugly

Looks nothing like what I ordered. Very disappointed wish someone would answer the phone.

Not nearly as many flowers as in the photo. A lot of green and flowers still look like buds. Very disappointing overall. I see there was an attempt to make it better but that's about the best I can offer in terms of compliments. Especially at this price

Is this a joke? It looks nothing like the picture. This is sad and pathetic. Paid nearly $120 for you to just throw some roses into a salad. This is a scam and you should be ashamed. Giving one star because I can't give zero.

Disappointed in the purchase of this plant . Expected the plant to be fuller, taller and in a nice pot . Presentation is everything and as such it was my hope the plant would present an uplifting appearance during a time when the family is grieving the loss of their love one . In addition, the website presentation is misleading . Final note , I am not a happy customer. Moreover, I did not receive a favorable response from the recipient of the plant either , and generally I do .

That is a sad bouquet for the price I paid. You have lost my business going forward. I can only hope it looks better in person.

The stunning bouquet includes white roses, stock, snapdragons, lilies and freesia accented with salal, myrtle and pittosporum. Delivered with a meticulously detailed porcelain sculpture of Jesus. This is the description on you web site This isn't worth the $193.15 I paid....The standard arrangement according to your web site photo had at least 6 white roses, I upgraded to the delux which shows at least 7 or 8 white roses....and this has 3 roses!!! no freesia, no snapdragons, no lilies...what is with the pine or whatever that green Christmas tree looking plant that is literally covering the figure of Jesus??? I have used yall for over 30 years and this is the worst misrepresentation of an arrangement I have ever experienced. Really look at the Garden of Serenity Bouquet Delux and you tell me what you think of this embarrassing thing I sent for a group of work associates for a dear friend who just lost her Mother!!!!

I don't really care for that. Maybe carnations or daisy's?

This is not $130.00 flowers. Very disappointed since I've ordered from you for years. Very skinny and not close to the fiesta colors. Shame on this designer

Was not happy with the arrangement for $219.00

Not what I ordered!! I had asked the arrangement to look like the one I ordered on Jan 17 to Patty Kirk .. it's very disappointing!! Had a conversation with your person taking orders to make it GRAND!! She assured me it would be the same arrangement but NOTHING like it!! Have been a customer for over 30 years and will have to consider if I go back to McShan again!!

This is the smallest plant ever for $95.00. The little gift card is almost as big as the pot it is in.

For $100 plus , of course tax and delivery, very m at them I am sad …. My Daughters 40th. With the weather …. I Could not be there…. If I could have gone to Tom Thumb …. I could have made something to be proud of…. McShan has never let me down before. Total was $125+. I have used Dr Delphium in the past…. Will do so

This is not a nice looking plant. Most of the time the bereavement plants are ivy's or some time of pretty leafy plant. I don't like this one at all. It looks like a skimpy tree

Disappointed in the way the delivery was not made on time.

Terrible experiance