McShan Florist, Dallas, TX - Customer Flower Reviews

For the past 20 plus years, we, along with the friends that were listed on the Sympathy card, have never been disappointed. Unfortunately, we were extremely displeased with your substitution. Rather than using roses as pictured in our selection, you used something akin to cut flowers from the yard. We paid extra for more flowers, at a cost of $221, and we got something worth $50. We will continue to use McShan Florist but will remind the representative of this disappointment. The representative was nice, obliging, and very courteous. We do not blame her in any way. You asked for an honest evaluation, and we have given it to you.

Doesn't look like the picture.

Initially it was plain, unattractive, and definitely not worth the price. I did call with my complaint and customer service did help out a bit by adding a bow and a bit of color. I still do not think it is worth the money (in California this would not fly!) but the recipient was very pleased.

Thanks for the pic

Hopefully it's not as lopsided as the photo shows?

I request an arrangement that would knock a woman off her feet and asked what price range that would take. $250 to $300 was the price range and this looks like an old lady arrangement! Completely disappointed please do not send this out!!!!!

Not happy ...thankfully its the thought that counts.

Not happy with it suppose to be colorful and all pink suppose to be $200.00 worth of flowers there is no way there is very disappointed with it thanks for the photo

Beautiful

Looks nothing like the photo on your website.

I was told a $100 garden basket would be beautiful. This looks like a $35 order: white mums and ordinary house plants in a bucket with moss to hide the pots. I do not see any creativity. A nice vine and perhaps a cholanchoe, violet, etc. would have been a

It's horrible!! Nothing like the photo and the roses are turning. I am NOT at all happy!! I chose the deluxe this is below the quality I expected!! Very disappointed!!

Not happy this not What I order

This would make the second time I ordered flowers and they arrived differently than in pictures was not going to say anything but then I got request asking for review. In the future I will be going elsewhere for my flowers

very disappointed in the overall look of this arrangement, and there were wilted leaves. after a very bad experience with a customer rep who argued with me continuously, later a supervisor or someone of that capacity called me back and was helpful. the

I placed my order Saturday afternoon in person at McShan Florist with Shannon. I was super happy and knew McShan Florist would do a wonderful job. Seeing the beautiful arrangement picture that was emailed to me at 8:00am Tuesday morning was a delightful w

This bouquet doesn't even remotely resemble the floral arrangement that I ordered off of your website. I'm highly disappointed.

Very disappointed with the arrangement for $50..

Yes, I like getting the photo. Their name is still spelled incorrect after I called yesterday. It's Imelda and John Jansonius After relooking and rethinking about this arrangement, flowers look wilted and plant looks like it's thrown together,

I like to be proud of what I send, and I just don't like what I see. Sorry!

Excellent service and product. Thanks

It doesn't look like in the photo from the website at all! It is not what I expected

Hi: This does not look like what I ordered. It is supposed to have a blue and white tea cup with a matching saucer so the recipient can use the tea cup set after. This looks cheap. Not happy with the final product.

Beautiful as usual

Still looks cheap but I guess it is what it is. Where did the hydrangeas go? It looks as if the arrangement is actually smaller with fewer notable flowers now than it was before.