McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69724 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,299
|
85.05% |
| 4 Star ★★★★☆ |
4,524
|
6.49% |
| 3 Star ★★★☆☆ |
2,361
|
3.39% |
| 2 Star ★★☆☆☆ |
1,493
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,047
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
David Ricker
David Ricker
Apr 7, 2025
Lovely…
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Thank you so much for this thoughtful review, David! It's always good to get feedback, and I'm glad that you found the process straightforward and easy to understand. That's the end goal when working with customers, so that means this project was a success.
Reviewed By:
Rebecca
Rebecca
Apr 7, 2025
This arrangement was just what the doctor ordered! The flowers were gorgeous and lifted the recipient's mood immediately. Thank you for another stunning order!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Thank you Rebecca for the five-star review. We strive for excellence, and I am thrilled you are one of many who enjoy our service. We appreciate your continued loyalty.
Reviewed By:
Dana Baty
Dana Baty
Apr 7, 2025
Excellent custom service Very knowledgeable about their products Received a delivery notification once my order was delivered.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Dana, Thank you for the kind review. It means a lot that you took the time to do this. We strive for excellence in the delivery of all of our products and services.
Reviewed By:
Kevin Anderson
Kevin Anderson
Apr 7, 2025
Always the Best and Most Beautiful flowers and arrangements! Perfectly executed delivery! Wouldn't use another florist in DFW! I have been a repeat customer for over 3 years!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Kevin, thank you for the great review! We really appreciate you being a loyal customer.
Reviewed By:
Curtis Scoggins
Curtis Scoggins
Apr 7, 2025
Looks great
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Thank you, Curtis. We strive for excellence in every aspect of the business. We're glad we could meet your expectations.
Reviewed By:
Amber Farris
Amber Farris
Apr 7, 2025
Thank you for the picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Hi Amber, we strive for excellence in creating the best possible floral arrangements. We also strive for excellence in our customer service. Please let us know if there was anything that didn’t ... More
Hi Amber, we strive for excellence in creating the best possible floral arrangements. We also strive for excellence in our customer service. Please let us know if there was anything that didn’t make your experience with us a 5-star one. We want you to be fully satisfied with your flowers and how we handled your order. Thank you!
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Reviewed By:
Norma
Norma
Apr 7, 2025
beautiful, yes love that i got a pic
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Norma, thank you for your 5-star review. We appreciate your feedback and support! Our team is dedicated to providing quality flowers and arrangements, and it's great to hear that you were happy with the flowers you received.
Reviewed By:
Marion Langston
Marion Langston
Apr 7, 2025
I expected a little more for the price. It was just nice.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Dear Marion,
McShan’s Flowers would like to apologize for the fact that your recent purchase did not live up to your expectations, and we would like to try to remedy the situation. If you ... More
McShan’s Flowers would like to apologize for the fact that your recent purchase did not live up to your expectations, and we would like to try to remedy the situation. If you ... More
Dear Marion,
McShan’s Flowers would like to apologize for the fact that your recent purchase did not live up to your expectations, and we would like to try to remedy the situation. If you give us a call at 214-324-2481 and let us know, we will be happy to help you. We strive to provide the best possible service to each and every one of our customers.
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McShan’s Flowers would like to apologize for the fact that your recent purchase did not live up to your expectations, and we would like to try to remedy the situation. If you give us a call at 214-324-2481 and let us know, we will be happy to help you. We strive to provide the best possible service to each and every one of our customers.
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Reviewed By:
Andrea Rea
Andrea Rea
Apr 7, 2025
Everything was perfect! The plant was lovely, the service was great, and the person helping me place the order was beyond patient. I was thrilled to get the picture. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Andrea, thank you for the wonderful review. We strive to provide the best service possible for each and every customer.
Reviewed By:
Joy Chamberlain
Joy Chamberlain
Apr 7, 2025
I thought it would have more flowers than the greenery. I wanted a complete pink flower arrangement and I see a lot of purple accents, which I was not of the understanding would be in the arrangement
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
We apologize that we made a mistake with your order, Joy. It shouldn't have had purple. We appreciate you letting us know, and we are glad that we could help you clear things up. We really do care about making sure everyone who orders from us gets what they want.
Reviewed By:
Sallie
Sallie
Apr 6, 2025
Thank you getting the beautiful arrangement where it needed to be when it needed to be there. I even got a personal call to discuss the date of the delivery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Thank you, Sallie, for your high rating and for trusting McShan Florist to create beautiful flowers for your loved one. We at McShan Florist strive for excellence in every floral arrangement we create, and we are pleased that we were able to exceed your expectations for this special occasion.
Reviewed By:
Sharon Dubose
Sharon Dubose
Apr 6, 2025
We appreciated receiving a photo of the actual plant being delivered to my aunt's funeral (which looked just like the one pictured online). My cousin was VERY pleased and is still trying to decide whether to plant it outside or keep it inside. Either way, it will be a treasured reminder of her mother.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Sharon, thank you for this great feedback! McShan Florists is very dedicated to offering only the best service to our customers. We also want to make sure our arrangements are as beautiful as the people we love and care about.
Reviewed By:
Michael D Ford
Michael D Ford
Apr 6, 2025
I never have to worry about my arrangements from McShan Florists as they are always inspiring and beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Michael, thank you for the nice review, and most importantly for being a loyal McShan customer.
Reviewed By:
Cynthia Hardman
Cynthia Hardman
Apr 6, 2025
A great choice,the family loved the flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Cynthia, we strive for excellence and thank you for the 5-star rating. We're so glad we met your expectations.
Reviewed By:
Nikki jones
Nikki jones
Apr 6, 2025
I let the rep picked for me and she made the perfect choice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Nikki, thank you for the 5-star review. We are so happy that our sales representative was able to help you make a choice for your arrangement.
Reviewed By:
David Ricker
David Ricker
Apr 6, 2025
Great service and beautiful flowers. Delivery was wonderful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
David, thank you for your 5-star review and for acknowledging our efforts!
Reviewed By:
Becky Freeman
Becky Freeman
Apr 6, 2025
I have used McShan for years. You always come through with a beautiful arrangement, this one included! I love getting a photo! Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Becky, thank you for the 5-star review and mostly for being a loyal customer of McShan Florist. We appreciate your business and hope to continue serving you for many years to come!
Reviewed By:
Pat Haggerty
Pat Haggerty
Apr 6, 2025
Below expectations
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Pat, We are so sorry to hear your order didn't meet your expectations. We sent an email and tried to call you to see if we can help make things better, but we were unable to leave a voicemail. We are always here to help, so please don't hesitate to contact us.
Reviewed By:
Ronald Stinson jr
Ronald Stinson jr
Apr 6, 2025
Awesome Florist Awesome
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Ronald Stinson, Jr., thank you for the 5 stars. It means a lot to us that you liked the flowers we provided and that you would recommend us to others. We take your word as gold and will continue to provide you and our other clients with the same high level of quality and service!
Reviewed By:
Andrea Davie
Andrea Davie
Apr 6, 2025
Looks great!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Andrea, thank you for the 5-star rating. We appreciate your business and look forward to serving you again soon!
Reviewed By:
Annie
Annie
Apr 6, 2025
Great flowers and punctual delivery!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Annie, Thank you for the 5-star review. We strive to provide the best possible service and the highest quality flowers. We hope we exceeded your expectations with our great flowers and punctual delivery!
Reviewed By:
Robin
Robin
Apr 6, 2025
Love it!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Robin, thank you for the 5 star review.
Reviewed By:
Marylu
Marylu
Apr 5, 2025
Absolutely, loved the flower arrangement. I live in California I ordered the arrangement for my nieces birthday. Witchin a hour the arrangement was made, delivered shortly after. Definitely will be making future purchases from this place .
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Marylu, your 5-star rating is always very much appreciated. We appreciate your high opinion of the arrangement, and we're glad you liked it. Thank you for the kind words!
Reviewed By:
Rodney & Beti Waits
Rodney & Beti Waits
Apr 5, 2025
Looks Great, Thank You !!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Thank you Rodney for your 5 star review of the garden. I hope they were everything you and Beti wanted! We appreciate your patronage and hope you'll be back soon.
Reviewed By:
Mary Bolden
Mary Bolden
Apr 5, 2025
Excellent arrangement. Thanks for your speedy service!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Mary, thank you for the 5-star review. We are so glad you loved the flowers and appreciated the speedy service.
