McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69750 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,324
|
85.05% |
| 4 Star ★★★★☆ |
4,524
|
6.49% |
| 3 Star ★★★☆☆ |
2,362
|
3.39% |
| 2 Star ★★☆☆☆ |
1,493
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,047
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Dietra Moran
Dietra Moran
Mar 31, 2025
Thank You McShan! I needed a same-day delivery and you all did not disappoint! As a first-time customer, I was super impressed with the professionalism all the way up to the delivery! Thank You again! 😀
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you, Dietra, for the 5-star review!
We're so glad you enjoyed your experience with us and appreciate your feedback. We look forward to serving you again soon.
We're so glad you enjoyed your experience with us and appreciate your feedback. We look forward to serving you again soon.
Reviewed By:
Doris A Rich
Doris A Rich
Mar 31, 2025
The arrangement is beautiful and I really like getting the photo.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Doris,
we greatly appreciate your 5 star review!
Thank you for trusting us with your order, we really look forward to helping you with other orders in the future.
Thank you.
we greatly appreciate your 5 star review!
Thank you for trusting us with your order, we really look forward to helping you with other orders in the future.
Thank you.
Reviewed By:
Victoria Mccartney
Victoria Mccartney
Mar 31, 2025
This is not the arrangement shown in the picture when ordering
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
On behalf of McShan Florist,
I apologize the arrangement did not meet your expectations, looks like we have taken care of this and will be sending an updated picture. Thank you so much for brin... More
I apologize the arrangement did not meet your expectations, looks like we have taken care of this and will be sending an updated picture. Thank you so much for brin... More
On behalf of McShan Florist,
I apologize the arrangement did not meet your expectations, looks like we have taken care of this and will be sending an updated picture. Thank you so much for bringing this to our attention! If there's any more questions or concerns please contact our customer service team at 214-324-2481.
Thank you Victoria.
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I apologize the arrangement did not meet your expectations, looks like we have taken care of this and will be sending an updated picture. Thank you so much for bringing this to our attention! If there's any more questions or concerns please contact our customer service team at 214-324-2481.
Thank you Victoria.
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Reviewed By:
Neisha Toyen
Neisha Toyen
Mar 31, 2025
Highly recommend McShan Florist. I called from out of state to send flowers to someone but wanted a custom bouquet. Brianna was extremely helpful and went above and beyond to make sure it was exactly what I needed. I was also pleasantly surprised when they sent me a picture of the bouquet right before delivery. A+ customer service.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
We're so happy to hear you enjoyed the service and recognized one of our team members! We look forward to serving you again soon.
Thank you for the 5-star review, Neisha!
Thank you for the 5-star review, Neisha!
Reviewed By:
Regina Cummings
Regina Cummings
Mar 31, 2025
Beautiful!! This is exactly what I wanted. Outstanding customer service. Very very helpful.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Regina,
We're thrilled to hear you had such a great experience!
Thanks for the 5-star review and for choosing us.
We're thrilled to hear you had such a great experience!
Thanks for the 5-star review and for choosing us.
Reviewed By:
Brbara Aguilar
Brbara Aguilar
Mar 31, 2025
Good morning. I love the picture and yes, I do like getting a photo of the flower. Great job! Thank you very much for making this happen
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you for your kind words, Barbara! We're so glad you enjoyed your experience with us. We look forward to serving you again
Reviewed By:
Marilyn Engels
Marilyn Engels
Mar 31, 2025
Beautiful
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Marilyn,
thank you so much for the 5 star star review, hoping to work again with you soon!
thank you so much for the 5 star star review, hoping to work again with you soon!
Reviewed By:
Carla Williams
Carla Williams
Mar 31, 2025
👍⭐️⭐️⭐️⭐️⭐️
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you for the 5-star review, Carla!
We're thrilled you had a great experience.
We're thrilled you had a great experience.
Reviewed By:
Alexis Toney
Alexis Toney
Mar 31, 2025
Our assistant managers loved their floral arrangements.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you Alexis, for being our customer and leaving us a wonderful 5-star review!
Reviewed By:
Nancy Berland
Nancy Berland
Mar 30, 2025
Super services, and the bouquet I ordered was even prettier than the picture on McShan's website.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Nancy,
we greatly appreciate you giving us a 5 star review!
So happy to hear you found our services easy to work with, really looking forward to serving you in the future.
we greatly appreciate you giving us a 5 star review!
So happy to hear you found our services easy to work with, really looking forward to serving you in the future.
Reviewed By:
Tracey Richardson, President PACE
Tracey Richardson, President PACE
Mar 30, 2025
The plant was beautiful, the price was reasonable, and the delivery was on time.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you for your kind words, Tracey!
We're so glad you enjoyed your experience with us.
We look forward to serving you again soon!
We're so glad you enjoyed your experience with us.
We look forward to serving you again soon!
Reviewed By:
Debbie
Debbie
Mar 30, 2025
Nice plant, appreciate the picture and the timely delivery. I oreder online and was promptly call to talk about my order. Wonderful flower shop, I always use them.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Debbie, it's wonderful to hear you found our service so helpful!
We're always striving to improve, and your feedback is valuable to us.
Thank you again!
We're always striving to improve, and your feedback is valuable to us.
Thank you again!
Reviewed By:
Sktenia Anderson
Sktenia Anderson
Mar 30, 2025
Thank you for you expedited delivery. The plant is very nice.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Thank you Sktenia, for giving us a 5 star review!
Looking forward to serving you again soon.
Looking forward to serving you again soon.
Reviewed By:
Elizabeth Ponce
Elizabeth Ponce
Mar 30, 2025
Love it
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 31, 2025
Elizabeth,
thank you so much for your 5 star rating!
We look forward to helping you with any and all your future floral needs!
thank you so much for your 5 star rating!
We look forward to helping you with any and all your future floral needs!
Reviewed By:
David Snipes
David Snipes
Mar 29, 2025
We had a very positive experience with McShan Florist - A huge number of options and ease of ordering - on time delivery of a truly beautiful arrangement of very fresh flowers, which the bereaved family members greatly appreciated. - Yes, the picture was very much a positive as it allowed me to show the arrangement to those who were unable to see it in person.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Thank you for entrusting us with your order. We're so happy you chose McShan Florist for your loved one. We strive for excellence, and we're glad we could make the delivery on time. We're glad that the arrangement was beautiful, and your loved ones liked the flowers.
Reviewed By:
Lynda Hemphill
Lynda Hemphill
Mar 29, 2025
Order completed as ordered and delivered as requested.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Linda, thank you for the five stars, but more importantly, thank you for being a loyal McShan customer.
Reviewed By:
Jane
Jane
Mar 29, 2025
Unfortunately I am not happy with delivered flowers. They are not as they appear on website. Looks like they were put in a jar with no design or overview of placement or size. I am disappointed and will no longer trust your service again. I am so sorry This was indeed unfortunate.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Thank you for your feedback, Jane. We apologize if you are not happy with the arrangement. We will be reaching out to you as soon as possible to help resolve this issue. We are always here to help.
Reviewed By:
Dianne Renken
Dianne Renken
Mar 29, 2025
love the arrangement and enjoyed seeing the photo
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Thank you Dianne for the 5 stars, and we appreciate your business.
Reviewed By:
Doug R. Stewart
Doug R. Stewart
Mar 29, 2025
Very pretty!!l. Love getting the picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Doug, Thank you for the five star review and kind words about your recent photo.
Reviewed By:
Lynne
Lynne
Mar 29, 2025
My friend Loved the Flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Lynn,
Thank you for your 5-star review. We always appreciate your support.
Thank you for your 5-star review. We always appreciate your support.
Reviewed By:
Susan Jeffery
Susan Jeffery
Mar 29, 2025
They are absolutely beautiful. Thank you so much!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Susan, we’re glad you like the flowers. We strive for excellence and hope that you are satisfied with our service.
Reviewed By:
Kathleen Messina
Kathleen Messina
Mar 28, 2025
I already did a review.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Thank you so much, Lynne! We are very happy that you had a great experience and received what you wanted. Thank you for being a valued customer.
Reviewed By:
Susan
Susan
Mar 28, 2025
Thank you so much! Looks beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Susan Jeffery, thank you very much, but you're very welcome, too.
Reviewed By:
Barbara
Barbara
Mar 28, 2025
The option I explored online includes a greater variety of ivy and greenery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Barbara, we apologize if you were not happy with the garden. It looks like you called to let us know, and we’re here to sort it out. Thank you for bringing it to our attention.
Reviewed By:
Marlene Chapman
Marlene Chapman
Mar 28, 2025
Beautiful arrangement. Thank you for being so understanding with the reason for the flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Hi Marlene, Thanks for the 5-star rating! We always strive for excellence in our services, so we're happy to hear that we met or exceeded your expectations. We look forward to helping you with your next floral order!
