McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69772 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,342
|
85.05% |
| 4 Star ★★★★☆ |
4,525
|
6.49% |
| 3 Star ★★★☆☆ |
2,363
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,048
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Toni Stephenson
Toni Stephenson
Mar 28, 2025
Your customer service is wonderful with great attention to detail! AND! the flower arrangement was beyond beautiful. Thank you for brightening our friend's day!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Toni, we appreciate the 5-star review, and thank you for your kind words. We strive to deliver beautiful flower arrangements and wonderful customer service, and we are delighted to hear that our attention to detail has brightened your friend's day.
Reviewed By:
Morgan
Morgan
Mar 28, 2025
Gorgeous arrangement ordered and delivered on the same day!! Thank you so much!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
I'd like to say thank you for the 5-star review. We appreciate your feedback and We hope that you will think of us in the future when you're ready to order flowers.
Reviewed By:
Kenneth Goldaber
Kenneth Goldaber
Mar 28, 2025
Great job as usual
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Kenneth, thank you for the five-star review and for being a loyal McShan florist customer. We are so glad you liked our arrangement and appreciate your positive feedback! We're honored you trust us with your flower ordering needs.
Reviewed By:
Paula Scroggins
Paula Scroggins
Mar 28, 2025
5 Stars to Brianna Professional and efficient.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 29, 2025
Paula, we also thank you for the 5-star review and for recognizing the professionalism of one of our sales representatives.
Reviewed By:
Stacy
Stacy
Mar 28, 2025
Love getting the pictures of what is being delivered. Thank you so much
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Stacy, thanks a lot for the 5 stars! We are really happy to hear that you like our service. We really appreciate your business and hope to see you again soon.
Reviewed By:
Mattie Yarbrough
Mattie Yarbrough
Mar 28, 2025
Wonderful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 1, 2025
Thank you, Mattie, for your five-star review! We strive for excellence, so we hope you'll use McShan Florist again in the future.
Reviewed By:
Dennis Wilson
Dennis Wilson
Mar 27, 2025
Beautiful as always, great friendly service as always, great value.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 28, 2025
Dear Dennis, on behalf of the entire McShan’s Florist team, we want to express our sincere gratitude for you trusting our team to help you create a beautiful and lasting moment of celebration fo... More
Dear Dennis, on behalf of the entire McShan’s Florist team, we want to express our sincere gratitude for you trusting our team to help you create a beautiful and lasting moment of celebration for your loved one. We cherish the responsibility of being part of special times, big or small, and we're deeply honored that you chose us. We look forward to being a part of more of your special times to come! Thank you again for your trust in McShan’s Florist.
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Reviewed By:
Nancy Moore
Nancy Moore
Mar 27, 2025
Love it
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 28, 2025
Nancy thank you for the 5-star review of our McShan Florist delivery, Thank you for the kind words and for supporting local business.
Reviewed By:
Susan Moore
Susan Moore
Mar 27, 2025
Service and flowers were perfect!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Susan, we’re happy to hear you had a positive experience and were happy with the quality of the flowers. Thanks for leaving a review.
Reviewed By:
H Link
H Link
Mar 27, 2025
We appreciated the quick response and the communcation when the flowers were delivered. The photo was great too
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Thank you for your five-star review. We appreciate the recognition of our efforts to deliver quality service.
Reviewed By:
Holly
Holly
Mar 27, 2025
McShan is my go to florist for beautiful arrangements. They always do a wonderful job and deliver on time. I highly recommend McShan for any occasion!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Holly, we appreciate your 5-star review and most of all that McShan’s is your florist.
Reviewed By:
Mike Bratton
Mike Bratton
Mar 27, 2025
Perfect, exactly what I was looking for!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Mike, we are glad you were happy with this arrangement, and that it was exactly what you were looking for.
Reviewed By:
Lupita Morgan
Lupita Morgan
Mar 27, 2025
Beautiful arrangement. You guys always deliver. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Thank you Lupita! We appreciate your 5-star review. Your trust and support motivate us to continue to strive for excellence.
Reviewed By:
Darrell Garrett
Darrell Garrett
Mar 27, 2025
The arrangement looks great. It is as I expected from McShan, quality work. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Thank you Darrell for the 5-star review; we strive for 5 stars!
Reviewed By:
TeAnn Hillman
TeAnn Hillman
Mar 27, 2025
This is much better.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
I’m glad that your experience was better this time, and I’m very sorry that your first arrangement wasn’t what you expected. We try our best to make sure our customers receive their ... More
I’m glad that your experience was better this time, and I’m very sorry that your first arrangement wasn’t what you expected. We try our best to make sure our customers receive their flowers in the best shape possible. Thank you for letting us know about the issue so we can correct it.
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Reviewed By:
Patricia Canada
Patricia Canada
Mar 27, 2025
Looks beautiful! Our granddaughter will love it.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Thank you for the 5 stars! We hope she will like the arrangement and think it's lovely.
Reviewed By:
Shana Risinger
Shana Risinger
Mar 27, 2025
It was beautiful. Thank you you for the photo! I love that you do that.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Thank you for the 5-star review! We strive for excellence.
Reviewed By:
TeAnn Hillman
TeAnn Hillman
Mar 27, 2025
The greens look a little messy on the image. Can they be groomed so it's not as wild looking!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Thank you for letting us correct this for you. We hope you’re happy with the results.
Reviewed By:
Nancy Willis
Nancy Willis
Mar 27, 2025
This is very lovely. In all my years of using McShan Florist here in the DFW area, I have never had a bad experience! Thank you so much for consistently providing outstanding service and beautiful floral arrangements!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Thank you, Nancy, for the wonderful review! We strive for excellence and appreciate you as a loyal customer.
Reviewed By:
Laura Dwyer
Laura Dwyer
Mar 27, 2025
The flowers are nice, but I'm not crazy about the balloon. I wish we had a choice of balloon style. This is not what I would have chosen for an elderly woman.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Laura, we apologize if you weren't happy with the choice of balloon for Lou Ann. If we can help please give us a call at 214-324-2481
Reviewed By:
Curtis Scoggins
Curtis Scoggins
Mar 26, 2025
Thank you look Great
Reviewed By:
Kathy Rose - Parkland Foundation
Kathy Rose - Parkland Foundation
Mar 26, 2025
Very lovely arrangement. Thank you for the photo.
Reviewed By:
Lisa Smith
Lisa Smith
Mar 26, 2025
Excellent, gorgeous healthy flowers, friendly delivery!!! Thank you McShan for knocking it out of the park again and again!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 26, 2025
Lisa, you're very welcome. We are very happy to see that you are happy with the results, and thank you for the 5 star review.
Reviewed By:
Brian Wright
Brian Wright
Mar 26, 2025
We had a small issue with the first order, but they made it right the next day. Great service!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 26, 2025
Hi Brian, thanks for letting us know you received the replacement and that you are pleased with it. Please do not hesitate to reach out if you have any problems at all, we are always happy to help.
Reviewed By:
Melissa Martinez
Melissa Martinez
Mar 26, 2025
I loved the flowers for my wedding ceremony. I got married at the Karen's Gazebo in the Dallas Arboretum. The florists arrived early to set up the flower arrangements and they looked so beautiful. I am so happy I chose McShan Florist for my wedding! My wedding bouquet and my husband's boutonniere were as lovely as the flower arrangements. Everything was perfect!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 26, 2025
Congratulations, Melissa, on your wedding! We at McShan Florist are so honored that you chose us to provide flowers for your special day. We hope your big day was as magical as you dreamed. We wish you and your husband a lifetime of happiness and prosperity.
