McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71165 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,606
|
85.16% |
| 4 Star ★★★★☆ |
4,579
|
6.43% |
| 3 Star ★★★☆☆ |
2,396
|
3.37% |
| 2 Star ★★☆☆☆ |
1,514
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,070
|
2.91% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Shelly Siewert
Shelly Siewert
Jul 17, 2025
Beautiful plant
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Thank you, Shelly, for the 5-star review! We appreciate your business and are happy to have provided you with a beautiful plant.
Reviewed By:
Freeman
Freeman
Jul 17, 2025
The arrangement is nice. Would have like to see more white glads. I love the fact that you all are sending a picture. Awesome customer service. Thank uou
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Thank you, Ms. Freeman. We strive for excellence, and if there's anything we can do to help, please give us a call. We are always here to assist.
Reviewed By:
Belinda Lewis
Belinda Lewis
Jul 17, 2025
The flowers are beautiful and very well taken care of. They called me to make sure I'd be home to receive them which made me feel good that they would be well preserved.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Thank you so much, Belinda, for taking the time to share such a wonderful and positive review! We are absolutely thrilled to hear that you enjoyed the plant and that our team went above and beyond to ... More
Thank you so much, Belinda, for taking the time to share such a wonderful and positive review! We are absolutely thrilled to hear that you enjoyed the plant and that our team went above and beyond to ensure they were beautifully taken care of and delivered with care. Your kind words truly mean a lot to us and we appreciate you recognizing our commitment to quality and customer satisfaction.
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Reviewed By:
Mildred Harvey
Mildred Harvey
Jul 17, 2025
This is simply : Beautiful , Beautiful, Beautiful Arrangement out of site!!!!!! I LOVE GETTING PHOTOTHE BEST FLORIST IN THE WHOLE WIDE WORD.THE RECEPIENT WILL GET WELL AFTER THIS PLANT & FRUIT BASKET.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Mildred, thank you so much for the incredibly kind and positive review! We are so happy to hear that you enjoyed the beautiful arrangement and we truly appreciate you taking the time to share your tho... More
Mildred, thank you so much for the incredibly kind and positive review! We are so happy to hear that you enjoyed the beautiful arrangement and we truly appreciate you taking the time to share your thoughts. We hope your friend makes a speedy recovery and that the plant and fruit basket brings them comfort and a little cheer!
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Reviewed By:
Barbara Saurer
Barbara Saurer
Jul 17, 2025
This arrangement looks smaller than the picture on your website and none of the lilies are open. I assume that they will open, however, the arrangement that will be delivered, looks smaller and the buds instead of opened lilies makes the presentation very different.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Barbara, we apologize that you are not happy with the arrangement. I will have our customer service department give you a call to discuss this further and see what we can do to make things right.
Reviewed By:
Wendy Brower
Wendy Brower
Jul 17, 2025
The arrangement is simply beautiful (still!) and the flowers are so full and fragrant!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Great to hear the arrangement is still bringing you joy! We appreciate you sharing your kind words and taking the time to leave a review.
Reviewed By:
Jeannette Wright
Jeannette Wright
Jul 17, 2025
Great flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Thank you, Jeannette, for your kind words! We appreciate you and your feedback.
Reviewed By:
RB
RB
Jul 17, 2025
Doesn't look much like the picture I ordered.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
We have taken the arrangement to design and reworked it. We have also sent you a better picture to verify. If there is anything else we can do, just let us know. We are always happy to help.
Reviewed By:
Gale Abram
Gale Abram
Jul 17, 2025
Great florist. Love them
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Gale, We appreciate your 5 star review and are thrilled to hear you love us!
Reviewed By:
Judy Porter
Judy Porter
Jul 16, 2025
Really pretty and unusual bouquet. Love it!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Thank you so much, Judy, for taking the time to share your wonderful 5-star review! We truly appreciate you recognizing and enjoying the unique and pretty bouquet we created for you.
Reviewed By:
Debra Goins
Debra Goins
Jul 16, 2025
The flowers were one of the most beautiful arrangements I've ever received! The delivery person was very cordial!!! Good customer service is not easy to find these days so please know, when it's shown, as it was on Monday, 7/14/ 25, it's very much appreciated! Kindness goes a long way!!! Five plus stars!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Debra, thank you so much for your incredibly kind and fabulous review! We are absolutely thrilled to hear how much you appreciated both the beautiful flower arrangement and the outstanding service pro... More
Debra, thank you so much for your incredibly kind and fabulous review! We are absolutely thrilled to hear how much you appreciated both the beautiful flower arrangement and the outstanding service provided by our delivery person. We truly strive to create and provide the very best in every single department, from our skilled florists to our friendly drivers and dedicated customer service team. It means the world to us to know that our efforts are making a positive impact and bringing joy to our customers!
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Reviewed By:
Michele Sisson
Michele Sisson
Jul 16, 2025
Love the beautiful arrangements. Sending a photo of the order is an excellent idea! An even better idea is that you send it via cell phone as well as email!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
Thank you so much for your kind words, Michelle! We are absolutely thrilled to hear that you loved the beautiful arrangements and found the photo delivery to be such an excellent idea. We truly apprec... More
Thank you so much for your kind words, Michelle! We are absolutely thrilled to hear that you loved the beautiful arrangements and found the photo delivery to be such an excellent idea. We truly appreciate your feedback and strive every day to provide the best possible service and make our customers happy.
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Reviewed By:
Ken
Ken
Jul 16, 2025
Always impressed by the staff & beautiful arrangement of flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
Ken, we appreciate your kind words and are so glad you enjoyed the flowers and our staff! We value your loyalty and look forward to serving you again soon.
Reviewed By:
Becky Lewis
Becky Lewis
Jul 16, 2025
Just awesome of course!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
Thank you for the nice review and 5 stars! We strive to create beautiful and memorable arrangements for our customers.
Reviewed By:
Jerry
Jerry
Jul 16, 2025
Consistent quality product that looks exactly like the photo when placing the order. Not a better florist in the Dallas area.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
Jerry, thank you so much for taking the time to share your wonderful review! We are so happy to hear that you were pleased with the consistent quality of our product and that it looked exactly like th... More
Jerry, thank you so much for taking the time to share your wonderful review! We are so happy to hear that you were pleased with the consistent quality of our product and that it looked exactly like the photo when you placed your order. We truly appreciate your kind words and are thrilled to be your preferred florist in the Dallas area.
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Reviewed By:
Carol Donovan
Carol Donovan
Jul 16, 2025
The flowers were beautiful. The service was friendly and efficient. Best of all, I could get same day service for my friend, who was just released from the hospital, and she loved the arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
Thank you so much, Carol, for taking the time to share your wonderful feedback! We are absolutely delighted to hear that the flowers were beautiful and that the service was friendly and efficient. It ... More
Thank you so much, Carol, for taking the time to share your wonderful feedback! We are absolutely delighted to hear that the flowers were beautiful and that the service was friendly and efficient. It truly means a lot to us that we could contribute to bringing joy to your friend during her recovery, and we are happy we were able to provide same-day service to make it possible.
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Reviewed By:
Pam Hawkins
Pam Hawkins
Jul 16, 2025
I like it and thank you so much.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
You are very welcome, Pam! We appreciate your kind words and are happy you like it.
Reviewed By:
Kathleen Corcoran
Kathleen Corcoran
Jul 16, 2025
Beautiful! Yes, love receiving the photo! Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
Thank you, Kathleen, for the wonderful review! We appreciate you sharing your positive experience.
Reviewed By:
R
R
Jul 16, 2025
The flowers were great and the delivery was excellent! This is the best service ever and will definitely use this shop again!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
We appreciate the nice review! We strive to create beautiful and memorable experiences for our customers.
Reviewed By:
Amy
Amy
Jul 16, 2025
Beautiful arrangement!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
Amy, we are absolutely thrilled to hear that you enjoyed the beautiful flower arrangement! Thank you so much for your kind words and wonderful review. We truly appreciate your feedback and hope to have the pleasure of serving you again very soon.
Reviewed By:
Sharon Garrison
Sharon Garrison
Jul 15, 2025
very nice arrangements/plants
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 16, 2025
Thank you, Sharon, for the 5-star review! We appreciate your feedback.
Reviewed By:
Miguel
Miguel
Jul 15, 2025
Love them !
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 15, 2025
Thank you Miguel for your 5-star review.
Reviewed By:
Annette Sedillo
Annette Sedillo
Jul 15, 2025
It was a very nice surprise getting a photo of the actual arrangement. Thank you, it's beautiful!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 15, 2025
Great news Annette, we strive to create the exact arrangement you requested. The photo of the flowers is a great way to see what the final product should be. Thank you so much for your feedback; you are an amazing customer. We appreciate you and hope to do business with you again.
Reviewed By:
Stephanie Nooney
Stephanie Nooney
Jul 15, 2025
Looks wonderful!
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jul 15, 2025
Hello Stephanie, Thank you very much for reviewing our work. We appreciate the kind words. Please let us know what we can do in the future.
Reviewed By:
Dr Susan McElroy
Dr Susan McElroy
Jul 15, 2025
Beautiful arrangement which we ordered for a very special friend. We are very pleased with the lovely white spray.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jul 15, 2025
Thank you Dr. Susan for the 5 star review. We strive to provide the best service possible to our customers, and we're very happy we were able to meet your expectations in this case. We are grateful for your business, and we hope you will continue to use our services in the future.
