McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70768 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,248
85.13%
4 Star ★★★★
 
 
4,560
6.44%
3 Star ★★★☆☆
 
 
2,390
3.38%
2 Star ★★☆☆☆
 
 
1,505
2.13%
1 Star ☆☆☆☆
 
 
2,065
2.92%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★★★★
Reviewed By:
Anita Marina
Jul 1, 2022
It's lovely but I asked for an arrangement that would spread on the table…urn was to go behind.
Responded To By:

Jul 1, 2022
Anita, I have filed a service ticket for you, and you should hear back from someone on our customer service team shortly. We value your business, and your feedback is appreciated. Thanks!
★★★★★
Reviewed By:
Kerry Mora
Jun 27, 2022
I would have preferred something a little brighter - full summer hues.
Responded To By:

Jun 28, 2022
Please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit! Thanks!
★★★★★
Reviewed By:
Liz
Jun 27, 2022
Did not look like the picture, too much yellow, which clashed with the other colors. Pink were the colors of choice.
Responded To By:

Jun 28, 2022
Please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit! Thanks!
★★★★★
Reviewed By:
Karen Davis
Jun 27, 2022
This did not look anything like the picture online.
Responded To By:

Jun 28, 2022
Please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit! Thanks!
★★★★★
Reviewed By:
Amanda Wier
Jun 27, 2022
I am a little disappointed. This arrangement doesn't even closely resemble the arrangement I selected. I have purchased this arrangement more than once before, and they were beautiful spring colors. I think the red and yellow are a little heavy this time of year. Not upset, just wanted you to know my concern since we are a very regular customer. Amanda Wier Pediatric Ophthalmology PA 512.751.0522
Responded To By:

Jun 28, 2022
Please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit! Thanks!
★★★★★
Reviewed By:
Melinda Chausse
Jun 17, 2022
The arrangement appears to be missing the "rock" that was in the photo on the website....a key part of why I chose this one. Is it there and I cannot see it? Will adjust the stars based on response. Thank you
Responded To By:

Jun 17, 2022
Melinda, we would be happy to check on that for you... please give us a call at 214-324-2481. Thanks!
★★★★★
Reviewed By:
UTSW
Jun 16, 2022
Unfortunately, this does not look at all as pictured. This is for an employees' mother's death. This would not bring a smile to my face.
Responded To By:

Jun 16, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. Thank you!
★★★★★
Reviewed By:
Sheila Thackston
Jun 15, 2022
Disappointed in arrangement. Does not compare to picture of what I purchased.
Responded To By:

Jun 15, 2022
Please give us a call at 214-324-2481 so that we can make this right for you! Thank you!
★★★★★
Reviewed By:
Stephanie Ratliff
Jun 15, 2022
It's better than the first one. Your photos online are very deceiving. I wish the arrangement looked more like the photo. We purchase from yall 5-6 times a year and this is the worst arrangement we have ever received
Responded To By:

Jun 15, 2022
Thank you for your feedback, Stephanie.
★★★★★
Reviewed By:
Gary Kothe
Jun 14, 2022
Actually, very disappointed in this one. For the money spent it is very small and not worth the money paid. We have used McShan Florist for years and this is the least favorite of all of them. Thanks, Disappointed.
Responded To By:

Jun 14, 2022
Gary, we are so sorry you weren't happy with the arrangement! Please give us a call at 214-324-2481 so that we can make this right for you. We value you as a customer and appreciate your business.
★★★★★
Reviewed By:
Harry
Jun 13, 2022
Not satisfied
Responded To By:

Jun 13, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. Thank you!
★★★★★
Reviewed By:
Donna Blackburn
Jun 12, 2022
Not very full would like it to be resent.
Responded To By:

Jun 13, 2022
Donna, Please give us a call at 214-324-2481 and we would be happy to make this right for you! Thank you!
★★★★★
Reviewed By:
Caroline Rose
Jun 11, 2022
Where are the bells of Ireland I ordered?
Responded To By:

Jun 13, 2022
Please give us a call at. 214-324-2481, and we would be happy to make this right for you. Thank you!
★★★★★
Reviewed By:
sh
Jun 10, 2022
The roses almost red ordered pink, vase not as pictured on line, star gazers look too closed for today's service. Disappointed compared to the online photo I viewed. I'm glad to get the photo and hope they will get it improved prior to today's service.
Responded To By:

Jun 10, 2022
I see that we have already filed a service ticket for this issue and you should be hearing back from someone shortly! Thank you!
★★★★★
Reviewed By:
Chris Duke
Jun 9, 2022
I specifically asked for no red roses, and a low, compact design. Both requests are noted on my receipt. I am disappointed this arrangement does not reflect that.
Responded To By:

Jun 9, 2022
Chris, please give us a call at 214-324-2481 so that we can make this right for you! Thank you!
★★★★★
Reviewed By:
Dallas Chinese Bible Church
Jun 8, 2022
Ordered With Distinction Classic size (T240-1B) but it doesn't look quite as good as the picture shown on the website. It looks worse than the Value size. Missing blue flowers as shown in the picture online. We have been using McShan Florist for decades. This is not the quality we would expect.
Responded To By:

Jun 8, 2022
Please give us a call at 214-324-2481 so we can make this for you. Thank you!
★★★★★
Reviewed By:
Elizabeth Hagens
Jun 7, 2022
I appreciate the picture, but I'm afraid it doesn't resemble the picture of what I ordered very much. There are no white lillies or blue hydrangeas. Thanks
Responded To By:

Jun 8, 2022
Please call us at 214-324-2481, so that we can make this right for you. Thanks!
★★★★★
Reviewed By:
Clymer
Jun 4, 2022
Flowers are dead already🙁
Responded To By:

Jun 4, 2022
Please give us a call at 214-324-2481, so that we can make this right for you. Thanks!
★★★★★
Reviewed By:
Kathleen Anthony
Jun 4, 2022
Not what I ordered. I wanted a peace Lily in a ceramic pot.
Responded To By:

Jun 4, 2022
Hopefully customer service was able to make this right for you! We value your business! Thanks, Kathleen!
★★★★★
Reviewed By:
Sheri Hemby
May 29, 2022
I was disappointed when I saw the photo of the arrangement that was delivered. I was considerably smaller than the item I chose to be delivered.
Responded To By:

May 31, 2022
Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit. We value you as a customer, Sheri. Thanks!
★★★★★
Reviewed By:
Catheryne Wood
May 28, 2022
This really doesn't look like what I ordered.
Responded To By:

May 31, 2022
Catheryne, Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit! Thanks!
★★★★★
Reviewed By:
Jose Zapien
May 27, 2022
Doesn't look no where close to what you guys have on the website
Responded To By:

May 27, 2022
Jose, please give us a call at 214-324-2481 and we will make this right for you in whatever way you see fit! We value you as a customer. Thank you!
★★★★★
Reviewed By:
Faye Hill
May 26, 2022
The wrong size was sent. I paid for Deluxe and they sent the Value size.
Responded To By:

May 26, 2022
Faye, please give us a call at 214-324-2481 so that we can make this right for you! thank you!
★★★★★
Reviewed By:
Terry
May 25, 2022
Did not get a photo before delivery as promised Not the balloon I ordered
Responded To By:

May 26, 2022
Please give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Jacki Champagne
May 24, 2022
For the price it looks rather small??
Responded To By:

May 26, 2022
If you haven't done so already, please give us a call at 214-324-2481. We would like to make this right for you. Thank you!
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