McShan Florist, Dallas, TX - Customer Flower Reviews

I'm disappointed with my order - you guys usually do a great job. Where is the ribbon around the planter & there are no blooms coming from the plant. This looks nothing like the usually plant I order from you guys. For the money I pay -this is not what I expected. Not happy right now.

Boring and average looking. Nothing like the photo that I selected. Disappointed. Could have purchased a big pile of fruit from the grocery store, stuck it in a common basket and saved a lot of money. Won't order this again. The photo was very stylish, and looked like a nice present for my friends. This doesn't.

I have never been disappointed with mcShan, but today I was.. the arrangement I picked out was so beautiful, what was sent didn't look like what I ordered.

The arrangement was to honor a stillborn and his family during this difficult time. The arrangement arrived after the service was over, even after I paid the extra fee and made extra notes in the comments to please be on time. I called to ask where the arrangement was, and the receptionist actually was very aggressive. I asked her to please give me a chance to speak, to at least explain why this is so important. She explained her manager is never wrong. (As I am looking at the confirmation order with all my notes.) Then she tells me... next time just call to place your order, online orders are hard. We have used this Florist in the past... and we were hoping to start using them again as our main florist. It would of been great if the flowers would of arrived on time, without having to deal with a rude receptionist to honor this family.

Roses look old

I give up. I wish McShan wasn't our only choice for florists at Baylor. I asked for a bigger vase like in the online picture. It still doesn't look like the one on line, no matter what side of the arrangement is taken.

This arrangement did not resemble the image on the McShan Florist website. I was informed the basket would be different, but did not expect such an inferior substitution. Additionally, the violets were supposed to be the same color, but one plant was lighter and smaller than the Internet depiction. Disappointed.

I liked the picture online better than what was sent. Looks like someone sat on it. :(

The flowers do not look fresh, not at all like the picture online. Also, I received a photo after the flowers were delivered, left outside an apartment door on a hot summer day. Did you not call the recipient to let her know that flowers were delivered. I expected better from McShan.

It's pretty but I thought it was going to have all white orchids—that is what was pictured when I ordered it. And it's a sympathy arrangement.

Plants were fresh but the arrangement needed a little color and a brown or tan basket. Wish I had picked something different all other arrangements were beautiful I was a little embarrassed

I order standing spray w/red carnation. First Order for Faye winters, June 29h, Perfect. Second Order for Julia Walker, July 6th, THis is what I received. The order was the same, only to discover I need to provide more details, as designers take the liberty to create what looks good to them. Appreciate the offer from the clerk willing to redo, just didn't want to waste the flowers.

This has two different varieties of violets and would prefer they be the same and look more like the photo of what I thought I was ordering.

After the expensive arrangement not looking like the original photo (different flowers and color scheme looking more like a Fall arrangement rather than a Summer one), then receiving an email that the delivery couldn't be made to my house I was a bit frustrated, to say the least. The arrangement was darker than I wanted but I wanted my mom to get the flowers ON her birthday. So we kept it. The email that the delivery couldn't be made was a mistake according to McShan's. I honestly expected a courtesy call or some type of credit, given all that happened. So, I was disappointed this time around in McShan's.

Why did you put dark red flowers in the planter? It doesn't even look like the picture that I ordered You could have put something lighter in pink & white if you didn't have the flowers in the picture. This is disappointing!

I was disappointed with the variety of flowers selected. The photo on line had more color variety and I didn't care for the color of the roses selected.

I'm confused as to why the red flowers in the center looked soooo different than the pictures online. Customers like myself look at pictures (on your website) and then order with the hopes of expecting something similar..extremely disappointed..and embarrassed. I ordered on behalf of the deceased's siblings and nieces / nephews.

I'm so disappointed. I was expecting it to look like the picture online…unfortunately the flowers were wilted / dying and there were not as many flowers as on the pictures online. I've been ordering funerals flowers on behalf of my family for many years now…never been so disappointed with funeral sprays.

I ordered red roses and you initially filled the order with white. Luckily I called you and got it changed before delivery to red that I ordered. The red roses were not fresh. I would expect them to last 5 - 7 days. Today is day 3 and they are dark on

Bought these premium flowers that were delivered Wednesday morning and several of the roses are drooping. I've bought this arrangement 4 times over the last several months and this is the second time they've wilted up early. Time to switch florists. Qu

Kinda ugly. Those yellow red roses don't match at all.

Person that had surgery loves purple. I asked for some purple. Not one purple flower 😠

Although very pretty, this does not look like the online photo I chose from.

Some of the flowers don't look fresh. It does not look that good to me.

I wished the flowers were evenly bloomed out.