McShan Florist, Dallas, TX - Customer Flower Reviews

The one I saw was different from the one that was delivered but luckily my husband liked it so I will not give a negative rate.

No I didn't like it! It didn't have enough flowers based on how much I was charged.

Was very disappointed. It looks like flowers were left out. We paid $300 and this looks more like a $200 arrangement. This was for a very special lady and we feel let down. McShans has always been our go to florist and has always delivered exceptional arrangements. But this fell very short. Almost to the point where we may go elsewhere next time. I have pictures of them the day of the service and the flowers did open up. But the arrangement still very falls short. I do plan on going in and complaining in person.

The flowers I ordered were fresh and delivered on time as promised. I did have to call two or three times and was put on hold for about 15 minutes or longer. I got so frustrated I just hung up and the next I called it was the same thing. That what I would try to improve on because there other florists that wouldn't keep putting the customer on hold and for such a long time. You could be loosing sales.

It was supposed to blue hydrangeas. not happy for $200 plus dollars you can deliver some to put in the arrangement. I hate with with the white.

Looks quite a bit different than what was ordered on the website. Please see what is pictured compared to this. Not really happy

The greenery was not like the picture showed. I thought it had pink roses mixed in. Not happy with arrangement.

I am very disappointed. The picture that I saw on your website had color and flowers. This is lovely greenery but I ordered with color, to brighten a sad day

Certainly not as big as what I was expecting based on the picture we based it on? Thanks, Gerry

Looks cheap compared to the pic on your website. Different lower quality basket, mix-matched colors, cheap ribbon. I guess I got what I paid for.

I really loved getting a picture. However I am disappointed in the arrangement. I took a screen shot of what I thought I was getting vs what I am actually getting and it's not close. I was hoping for bright and feminine. Unfortunately I won't be ordering from here again.

It doesn't look like the one I picked. Droopy

Not what I ordered, about half the size, first time I have been disappointed with them. I called after I got picture and was told they were out of what I ordered, but on website it gives them right to substitute, but come on, half the size! Not pleased

This is not what I ordered and I DO NOT like the plant. If you can't deliver a peace lily as ordered, please cancel my order and advise that it has been cancelled

We love most all arrangements you make and although I love the individual flowers, I don't care for the color choices. They do not compliment one another at all. :(

I ordered a dozen. I do not see a dozen.

The spray is beautiful. The Peace Lily is not what I ordered, very disappointed.

The log is not white like in the picture I ordered from. That was one of the main reasons I picked it. And, the flowers are too pale pink. The ones in the original were dark pink. I paid extra for deluxe and don't feel it's deluxe at all and not the right colors.

This is not a good view of this arrangement.

I asked for a square basket. I should of been notified if the square baskets were not available. I'm really disappointed with this product.

I was not Happy or Satisfied with the arrangement you sent to the Family of my deceased Brother. The Vase you put the arrangements in was Beautiful, but I certainly thought that it should have been a lot Fuller. I asked if $75.00 Dollars was good enough for a nice Size Dish Garden Plant. My Brother and Daughters and I was embarrassed to show we sent that arrangement. What really is Sad my Sister Inlaw Thinks the World of You and Uses You frequently. If that is How You Treat Your Patrons Shame on You. I Should have went through My Forest at home in Pennsylvania. I'm Sorry I have to Complain because I really am not that type of a Person, that is really Why I Chose Not to Call You. But sense You Ask I Have to Let You Know My True Feelings.

very expensive for what what delivered

This isn't what was supposed to be delivered. It was supposed to be an ivy pole.

That doesn't look like the quality of arrangements I had anticipated from McShan. I am not speaking of the kind of flowers just the arrangements in itself. McShan provides exceptional floral service and arrangements. This is not!

the rating is low because I placed and order and the picture you sent me had very few blooms and the blooms that there there were brown on the rims. Very disappointing and caused me to have to call for a replacement which cost me time that I did not have. This is not the first time that I or others in my department at BSWH have had to reorder because the quality was bad. I have ordered flowers from McShan for many years and could always trust that it would be quality but I can no longer trust McShan to produce and send quality floral arrangements or plants.