McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70725 reviews | Star Rating: 4.69
5 Star ★★★★★ |
60,206
|
85.13% |
4 Star ★★★★☆ |
4,559
|
6.45% |
3 Star ★★★☆☆ |
2,390
|
3.38% |
2 Star ★★☆☆☆ |
1,505
|
2.13% |
1 Star ★☆☆☆☆ |
2,065
|
2.92% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Leslie Wylie
Leslie Wylie
Jul 2, 2020
I ordered pink roses, white lilies, purple gerber daises. I specifically said no snapdragons and no hydrangeas. Can't believe I paid almost $150 for this arrangement. If you can't deliver what a customer wants should call them regarding substitutions.
Reviewed By:
Karen McSpadden
Karen McSpadden
Jul 2, 2020
For $275 this is not as striking as I had hoped. One of the flowers I requested was gladiolas. I don't see any in this arrangement. This arrangement looks "Messy" to me.
Reviewed By:
CU
CU
Jun 25, 2020
The flowers are all squished onto one side. The other side has zero flowers on it. I'm pretty disappointed. You can even tell from this picture that they're squished into each other. The other side of the vase has zero flowers. This was a deluxe order...
Reviewed By:
Angela Thomas
Angela Thomas
Jun 18, 2020
This is for my daughters prom bouquet and I don't think I like the long pieces hanging out. Would it be possible to cut them down to make it more of a rounded bouquet? I do love the colors of the roses though.
Reviewed By:
Freddie Pagan
Freddie Pagan
Jun 13, 2020
I was a bit disappointed that the arrangement I picked and payed for look nothing like the arrangement flowers used on the website and also upgraded to Deluxe. I've been an account holder for 20 plus yrs.
Reviewed By:
Nanette lee
Nanette lee
Jun 12, 2020
I ordered petals in pink, instead I got something totally different by this time is too late to cancel my order. I'm not very happy with this
Reviewed By:
Anne Moremen
Anne Moremen
Jun 12, 2020
I requested lilies be included and I see one and 2 unopened buds. I even paid extra. And purple roses? Those are not realistic. Not too happy for $108. I hope it looks better in person than in the picture.
Reviewed By:
Ty white
Ty white
Jun 9, 2020
I seen better paid same price I got more salsa then snacks I was ripped off and this time
Reviewed By:
DS
DS
Jun 4, 2020
Looks very small to me. For the amount I paid, I expected it to be larger.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Jun 4, 2020
Hello, we reached out to you and left a message. Please let us know if, once the item was delivered, you were still not happy. We want you to be completely satisfied with your order. Thank you.
Reviewed By:
Sherry Mueller
Sherry Mueller
May 27, 2020
A little disappointed....thought when I said hydrangeas and some roses with some spring flowers that hydrangeas would at least be a pretty color and the main focus.
Reviewed By:
Christy Engemoen
Christy Engemoen
May 19, 2020
These look very sparse in comparison to what I ordered. Certainly not a value at $125.00. I'm disappointed in them.
Reviewed By:
Liz Eysijnk
Liz Eysijnk
May 18, 2020
It's 1/2 the size of the bouquet of flowers shown on your website. I'm very sad... This is for my boss who just had hip replacement surgery.
Reviewed By:
Margie
Margie
May 16, 2020
Looks nothing like the one on website. My request was for it to look as much like the one on the website as possible. This is wild.
Reviewed By:
Rita Guerra
Rita Guerra
May 15, 2020
I was not pleased with the picture, I'm hoping they look better and more alive in person. I understand it will never look like the pictures posted but should be comparable in color, height a look similar to the pictures.
Reviewed By:
MMunch
MMunch
May 13, 2020
It is very obvious that the image had some editing done on it. In the future have someone with photoshop experience edit the image if it needs it. (Which it shouldn't) The plants had cuts, bruises, rotted areas and holes in some of the leaves which is a
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
May 13, 2020
Good afternoon, Mr. Munch. We apologize that you feel your item arrived with damages. We have left you a message and would love to speak with you about it. Please give us a call at your earliest convenience. Thank you.
Reviewed By:
Cindy
Cindy
May 13, 2020
The flowers were supposed to be mixture of pink or bright colors. I see a lot of white in this arrangement. I have done business with McShans for years and very disappointed.
Reviewed By:
John Schoonover
John Schoonover
May 12, 2020
I've already submitted a response and you need to review it as it was too long for me to type it out again. Condensed version is I was disappointed with the service and the product.
Reviewed By:
Sharon
Sharon
May 11, 2020
I received an order from your florist for Mother's Day that was gorgeous! The arrangement, pictured above, I ordered for pick up. The flowers used were pretty but I was very disappointed in the arrangement itself.
Reviewed By:
Paul Bernardini
Paul Bernardini
May 10, 2020
I asked for tulips and hydrangea and it doesn't look like they are included.