McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 75151 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
64,258
|
85.51% |
| 4 Star ★★★★☆ |
4,720
|
6.28% |
| 3 Star ★★★☆☆ |
2,479
|
3.30% |
| 2 Star ★★☆☆☆ |
1,564
|
2.08% |
| 1 Star ★☆☆☆☆ |
2,130
|
2.83% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Karen Whelan
Karen Whelan
Jan 14, 2018
Disappointed in the flowers. They look like a cheap grocery store bouquet. Expected a little better from McShan's for $50. Could do much better from central market or Whole Foods.
Reviewed By:
Adriana Villarreal
Adriana Villarreal
Jan 12, 2018
Very unhappy with heart I paid 22 not the 18 felt robbed and very sad when I saw it
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jan 12, 2018
Adriana,
So glad we were able to come up with a resolution that you & your father were happy with.
So glad we were able to come up with a resolution that you & your father were happy with.
Reviewed By:
Stacy Winston
Stacy Winston
Jan 6, 2018
Thank you for the picture-I do enjoy knowing what was sent. While this is a nice arrangement, it is not what I expected. I believe I requested white hydrangeas and pink roses--the person I spoke with suggested some fillers to complete it. I do not live in
Reviewed By:
Jan
Jan
Jan 3, 2018
No blooms, not as large as expected.
Reviewed By:
Jenny Cramer
Jenny Cramer
Jan 3, 2018
Very pleased with customer service, quality of flowers and time of delivery . Kudos to all involved!
Reviewed By:
Lana
Lana
Jan 2, 2018
When I order flowers, I order it from McShan. However with this order, I wasn't pleased. I was told $9 extra for the lilies. I wanted the wow factor and asked $27 of lilies to be added. The arrangement only had 1 stem of lilies pictured. This was for my
Reviewed By:
Lam
Lam
Dec 28, 2017
About twenty years ago when I ordere flower from McShan, everything come out so beautiful and perfectly. But in the last few years til now, the quality of the flowers is not very good anymore. The flower that I received wasn't fresh and doesn't last as lo
Reviewed By:
Sandra Clark
Sandra Clark
Dec 21, 2017
It look ol but to skimpy.
Reviewed By:
Marilyne
Marilyne
Dec 18, 2017
Not worth the $400 + I paid considering I found the same on 1-800 Flowers for $275. I'm not happy about this order
Reviewed By:
Michele Kirk
Michele Kirk
Dec 8, 2017
Thought there would be more ornaments like in the website picture for “baby boy” and blue items. Hoping it looks more like the website photo when I see it in person. As usual, the staff I spoke to were very pleasant and helpful when I placed my order.
Reviewed By:
Nikki Fleischman
Nikki Fleischman
Dec 1, 2017
overpriced
Reviewed By:
Elaine Johnson
Elaine Johnson
Nov 30, 2017
I do not like the baby breath in the arraignment
Reviewed By:
Leigh Prewitt Harkrider
Leigh Prewitt Harkrider
Nov 27, 2017
Do not care for this arrangement too much green & gold, not enough white
Reviewed By:
D
D
Nov 22, 2017
Hmm. 6 roses. 4 glads. 2 hydrangeas. And a lot of filler flowers. Not happy. And delivered before I could see them. Will thing twice before using again.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 22, 2017
Diana, thank you again for choosing McShan Florist. I do want to apologize that the arrangement did not meet your expectations. Here at McShan Florist we strive for excellence in all that we do. Per y... More
Diana, thank you again for choosing McShan Florist. I do want to apologize that the arrangement did not meet your expectations. Here at McShan Florist we strive for excellence in all that we do. Per your request we put all white flowers, with glads, carnations, roses, and lilies. We did add other flowers like spider mums that were white to make the arrangement full and presentable. If you would like to further discuss this arrangement and how we could solve this concern. Please give us a call at 214-324-2481. Thank you for you time and again, thank you for choosing McShan Florist.
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Reviewed By:
Rosa
Rosa
Nov 21, 2017
Not really what I wanted. The colors look off
Reviewed By:
Bruce
Bruce
Nov 18, 2017
My Wife's name was spelled wrong, even though I spell it to the operator taking the oder.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 21, 2017
WE ARE SO SORRY ABOUT THAT. I DID SEND YOU AN EMAIL BUT HAVE NOT HEARD FROM YOU YET.
Reviewed By:
Caroline Simpson
Caroline Simpson
Nov 17, 2017
Where are the cornucopia's. Make sure the baskets are there
Reviewed By:
Judy Haas
Judy Haas
Nov 7, 2017
I asked for a royal blue bow. Also that the white gladiolus would be more dominant. Maybe this is just a picture rather than what you sent.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 7, 2017
Judy, thank you so much for allowing us to fix this for you today. We always strive for excellence here at McShan's and we always stand by our work. I am happy we were able to send a replace arra... More
Judy, thank you so much for allowing us to fix this for you today. We always strive for excellence here at McShan's and we always stand by our work. I am happy we were able to send a replace arrangement out to the service on time. We are so happy that you liked the second arrangement that was sent out. If there is anything we can do in the future, please let us know and thank you for choosing McShan Florist!
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Reviewed By:
Elaine Johnson
Elaine Johnson
Oct 29, 2017
I didn't like the babies breath for a man's funeral service.
Reviewed By:
Annissa Obasi
Annissa Obasi
Oct 26, 2017
The arrangement that was delivered was missing the large orange flowers (lillies?) In the picture online that originally compelled me to order it. Was disappointed.
Reviewed By:
First maintenance
First maintenance
Oct 26, 2017
We are normally very happy except for this time. The birthday flowers were going to one of our largest customers. I made sure MS was aware that their office closed at 5 o'clock and they were delivered at 5:11, they were closed. I called and told them ab
Reviewed By:
Bucky mcafee
Bucky mcafee
Oct 21, 2017
Do not like basket how it is wrap and do not like two color blue dark blue okay not light blue.and the can you use a better basket. Thanks
Reviewed By:
Rachiel
Rachiel
Oct 20, 2017
I am looking at the picture on your website of what I ordered. I paid extra for deluxe. What was sent was 2/3 of what is on the website. I don't know if its because what was sent is denser but I wanted full, not dense. I can send a picture what is on your
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 20, 2017
THANK YOU FOR YOUR REVIEW. I WAS HAPPY WE COULD GET THIS RESOLVED FOR YOU.
Reviewed By:
Jason Hrozek
Jason Hrozek
Oct 20, 2017
Flowers were nice, but within 48 hours had died. Not just a lsitttle, but completely caved over ane falling apart. Would of liked for them to last a little longer. Thanks-
Reviewed By:
Sharon Van Buskirk
Sharon Van Buskirk
Oct 17, 2017
I was quite surprised after choosing the most enhanced version of this arrangement, that so few extra flowers or enhanced quality of flowers were used. I don't think I can see the point of enhancing orders in the future.
