McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 72179 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,550
|
85.27% |
| 4 Star ★★★★☆ |
4,605
|
6.38% |
| 3 Star ★★★☆☆ |
2,413
|
3.34% |
| 2 Star ★★☆☆☆ |
1,523
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,088
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Caroline Simpson
Caroline Simpson
Nov 17, 2017
Where are the cornucopia's. Make sure the baskets are there
Reviewed By:
Judy Haas
Judy Haas
Nov 7, 2017
I asked for a royal blue bow. Also that the white gladiolus would be more dominant. Maybe this is just a picture rather than what you sent.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Nov 7, 2017
Judy, thank you so much for allowing us to fix this for you today. We always strive for excellence here at McShan's and we always stand by our work. I am happy we were able to send a replace arra... More
Judy, thank you so much for allowing us to fix this for you today. We always strive for excellence here at McShan's and we always stand by our work. I am happy we were able to send a replace arrangement out to the service on time. We are so happy that you liked the second arrangement that was sent out. If there is anything we can do in the future, please let us know and thank you for choosing McShan Florist!
Less
Less
Reviewed By:
Elaine Johnson
Elaine Johnson
Oct 29, 2017
I didn't like the babies breath for a man's funeral service.
Reviewed By:
Annissa Obasi
Annissa Obasi
Oct 26, 2017
The arrangement that was delivered was missing the large orange flowers (lillies?) In the picture online that originally compelled me to order it. Was disappointed.
Reviewed By:
First maintenance
First maintenance
Oct 26, 2017
We are normally very happy except for this time. The birthday flowers were going to one of our largest customers. I made sure MS was aware that their office closed at 5 o'clock and they were delivered at 5:11, they were closed. I called and told them ab
Reviewed By:
Bucky mcafee
Bucky mcafee
Oct 21, 2017
Do not like basket how it is wrap and do not like two color blue dark blue okay not light blue.and the can you use a better basket. Thanks
Reviewed By:
Rachiel
Rachiel
Oct 20, 2017
I am looking at the picture on your website of what I ordered. I paid extra for deluxe. What was sent was 2/3 of what is on the website. I don't know if its because what was sent is denser but I wanted full, not dense. I can send a picture what is on your
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 20, 2017
THANK YOU FOR YOUR REVIEW. I WAS HAPPY WE COULD GET THIS RESOLVED FOR YOU.
Reviewed By:
Jason Hrozek
Jason Hrozek
Oct 20, 2017
Flowers were nice, but within 48 hours had died. Not just a lsitttle, but completely caved over ane falling apart. Would of liked for them to last a little longer. Thanks-
Reviewed By:
Sharon Van Buskirk
Sharon Van Buskirk
Oct 17, 2017
I was quite surprised after choosing the most enhanced version of this arrangement, that so few extra flowers or enhanced quality of flowers were used. I don't think I can see the point of enhancing orders in the future.
Reviewed By:
Mary segura
Mary segura
Oct 17, 2017
I thought the container was too small. The flowers and greenery looked cramped. Roses were hardly distinguishable. It was very disappointing.
Reviewed By:
Lisa Alsop
Lisa Alsop
Oct 13, 2017
I specifically asked for no peace lilies.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 13, 2017
SORRY, WE WILL REDO WITHOUT THE PEACE LILY. THANK YOU
Reviewed By:
Nidia Diaz
Nidia Diaz
Oct 12, 2017
Flowers look droopy, unlike photo online.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 12, 2017
THANK YOU FOR YOUR REVIEW. I LOOKED AT THE ARRANGEMENT AND THE FLOWERS ARE FINE.THE FALL LEAVES ARE DROOPING BUT THAT IS THE WAY THE ARE.
Reviewed By:
Steven Wilschetz
Steven Wilschetz
Oct 11, 2017
I expected MUCH more than this for $248. Thank you for taking care of us, but this is disappointing to be honest.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 11, 2017
THANK YOU FOR YOUR REVIEW AND I AM HAPPY WE WERE ABLE TO RESOLVE THIS FOR YOU.
Reviewed By:
Constance rucker
Constance rucker
Oct 10, 2017
Hmmm, not what I have was hoping for:/ have y'all changed designers or owners:/
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 10, 2017
THANK YOU FOR GETTING BACK WITH US THROUGH EMAILS AND JUST REMEMBER IF WE CAN DO DO ANYTHING ELSE FOR YOU JUST LET US KNOW. ,
Reviewed By:
Jeanine
Jeanine
Oct 10, 2017
Flowers were supposed to be delivered on Friday, 10/6 - these were as a remembrance of the anniversary of a death. McShan contacted the recipient who then called back but the store was closed. She heard nothing back on Saturday or Monday from McShan - a
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 10, 2017
THANK YOU FOR YOUR REVIEW AND LETTING US TAKE CARE OF THIS FOR YOU.
Reviewed By:
Irma Perales
Irma Perales
Oct 9, 2017
Disappointed - I ordered this arrangement because it had yellow & orange flowers. Orange was her favorite color.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 11, 2017
THANK YOU FOR YOUR REVIEW AND I WAS HAPPY TO TALK TO YOU THIS MORNING AND GET THIS RESOLVED.
Reviewed By:
Alice
Alice
Oct 5, 2017
Gorgeous! I've always received top notch arrangements from McShan. Thanks!!!!
Reviewed By:
Jeri
Jeri
Sep 29, 2017
Not what I explained. Wanted fall flowers not yellow and a piece os green sticking up. Expected more flowers.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 30, 2017
THANK YOU SO MUCH FOR RETURNING MY CALL. I AM HAPPY WE WERE ABLE TO RESOLVE THIS FOR YOU
Reviewed By:
Deborah Johnson
Deborah Johnson
Sep 25, 2017
Arrangements did not look the quality that was spent Very disappointed
Reviewed By:
Heather
Heather
Sep 23, 2017
Disappointing
Reviewed By:
Donna Robinson
Donna Robinson
Sep 23, 2017
The family of the lady recommended you and I was disappointed with the arrangement. I send flowers all over the U.S. and have almost always had must fuller arrangements for the price. I also felt that the delivery charge was much more than usual.
Reviewed By:
Diane Herrman
Diane Herrman
Sep 22, 2017
That is not as cute as the picture on your website and in the website I believe that the little duck is wearing a fabric little hat and this appears to be ceramic like the rest of the duck. And it is very small compared to the picture on site. Kinda disap
Responded To By:
Bruce McShan / President
Bruce McShan / President
Sep 22, 2017
Thank you for bringing this to our attention. We are sending the correct item first thing in the morning!
Reviewed By:
Joan moore
Joan moore
Sep 22, 2017
The picture online was fuller with more daisies and the roses. That is a little disappointing after seeing your picture online...
Reviewed By:
Ann Lemons
Ann Lemons
Sep 21, 2017
I really wasn't very pleased with this arrangement. I did ask for pinks and whites but that peace lily flower is not attractive and the pinks don't seem to go together. I'm always pleased with everything I order but just not this time.
Reviewed By:
Anita Beckett
Anita Beckett
Sep 19, 2017
The image on your website is so elegant. I truly am Not pleased with this arrangement, at All. It defiantly is Not what I ordered!! The Birds olf Paradise was open and beautiful on your website but the one that you created it's not pretty at all. It's go
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 19, 2017
THANK YOU FOR YOUR REVIEW. SORRY YOU WERE NOT HAPPY WITH THIS ARRANGEMENT BUT WE WILL BE HAPPY TO CHANGE TO A VASE ARRANGEMENT YO HAVE SOME ROSES AND SEND YOU A PICTURE WHEN IT IS FILLED. THANK YOU
