McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69787 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,355
|
85.05% |
| 4 Star ★★★★☆ |
4,525
|
6.48% |
| 3 Star ★★★☆☆ |
2,365
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,048
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Jackie Villalobos
Jackie Villalobos
Mar 10, 2025
Beautiful arrangement as usual! Great job!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Jackie, thank you for the wonderful review of our store. It's always great to hear positive comments about the quality and beauty of our floral creations. We strive to be the best florist for all our customers, and it's great to know we're getting there!
Reviewed By:
Esther Mills
Esther Mills
Mar 10, 2025
The azalea is beautiful, I'm sure the recipient will love it too. Thank you. Also like receiving picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you for the 5 star review, Esther. We truly appreciate you sharing your feedback.
Reviewed By:
Connie Burgess
Connie Burgess
Mar 10, 2025
The flowers were beautiful and what we wanted. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
We're delighted that you like the beautiful garden, Connie! We're so glad we could help you achieve your dream garden. Thank you!
Reviewed By:
Susan Hamilton
Susan Hamilton
Mar 10, 2025
Thank you for the photo. It was reassuring as I wasn't on site when I heard about the delivery. The flowers were perfect. They couldn't have been more beautiful and they were delivered just as promised!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thanks for the 5-star review, Susan Hamilton! We love that you like the photos we send. Knowing that our customer service meets expectations is a huge help.
Reviewed By:
Richard
Richard
Mar 10, 2025
Fantastic as always from McShan
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Richard thank you for the 5 star review and mostly for being a loyal customer for McShan Florist
Reviewed By:
Melinda Lee
Melinda Lee
Mar 10, 2025
The flower arrangement is perfect!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Melinda, we have been overjoyed with your service since you joined our family. We are devoted to making you happy with our continued service.
Reviewed By:
Nora Lenhart
Nora Lenhart
Mar 10, 2025
Beautiful, as always. McShan is my go to florist!
Reviewed By:
Ruth Andrade
Ruth Andrade
Mar 10, 2025
Love the flower arrangement, and I like receiving photos before the delivery. Thank you for your business!
Reviewed By:
Billye Hill
Billye Hill
Mar 10, 2025
The flower arrangement was excellent. I like getting the photo. My overall experience was excellent.
Reviewed By:
Big D Lumber
Big D Lumber
Mar 10, 2025
Pretty arrangement for honoring a soldier.
Reviewed By:
Vanessa at Bloom Wichita
Vanessa at Bloom Wichita
Mar 10, 2025
Great job, thanks for the photo!
Reviewed By:
CHRISTIE THOMAS
CHRISTIE THOMAS
Mar 10, 2025
This exceeded my expectations. Thank you so much for providing a beautiful arrangement for the bereaved family member.
Reviewed By:
Sharon Spratt
Sharon Spratt
Mar 10, 2025
A perfect plant. This is the reason that I have been ordering from McShann's for years. Thank you for your customer service and always providing great plants and flowers!
Reviewed By:
Patsy Fuller
Patsy Fuller
Mar 10, 2025
5 rating
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you so much Patsy Fuller for your kind review and the 5-star rating! I appreciate you taking the time to leave feedback, and I hope you are fully satisfied with our services. We always strive to... More
Thank you so much Patsy Fuller for your kind review and the 5-star rating! I appreciate you taking the time to leave feedback, and I hope you are fully satisfied with our services. We always strive to ensure that our customers are happy with our services, and we appreciate you acknowledging our efforts.
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Reviewed By:
Reva
Reva
Mar 10, 2025
Our daughter-in-love was very pleased with the beautiful arrangement created for her for Dentist Day. Thank you very much.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you for the positive review, Reva. We are happy to hear that your daughter-in-law was pleased.
Reviewed By:
Brenda R Busby
Brenda R Busby
Mar 10, 2025
I paid $128 for this? That is a horrible arrangement! No wonder you didn't send me a photo of it in the first email. Your business was recommended to me, but you can be sure that I will show them this and how much it cost. You should be ashamed for taking advantage of an out of town customer. I would give you zero stars.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Brenda, We apologize if you are not happy with the arrangement. The arrangement was $100.00 plus $19.95 for delivery and taxes. We are happy to help in any way you see fit. Please return our call so we can help. 214-324-2481.
Reviewed By:
Debra Stump
Debra Stump
Mar 9, 2025
The flowers were gorgeous and ordering and delivery were seamless. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Debra, we appreciate the 5-star review! Thank you for your business. We at McShan Florist strive for excellence and we are glad we met your expectations.
Reviewed By:
Gloria Tom
Gloria Tom
Mar 9, 2025
Beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you Gloria for the 5-star review!
Reviewed By:
Virginia
Virginia
Mar 9, 2025
Beautiful flowers, our friend love them
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Virginia, We are thrilled that your friend love the arrangement. Your feedback is very important.
Reviewed By:
sally dutter
sally dutter
Mar 8, 2025
It was a beautiful arrangement, thank you. my only feedback is that there was a yellow leaf that should have been trimmed. You can see it in the picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you for your feedback. We understand that you had a yellow leaf and we are very sorry for that. There is nothing worse than receiving flowers that are not as beautiful as you expected. If you would like to discuss this matter further, please call us at 214-324-2481.
Reviewed By:
Teresa
Teresa
Mar 8, 2025
Very beautiful. My friend loved the arrangement
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you for your positive review, Teresa. We are delighted to hear that your friend loved the garden arrangement.
Reviewed By:
Pamela Boyd
Pamela Boyd
Mar 8, 2025
Beautiful Perfect for my physician's 64th birthday.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Pamela thank you for the review and the five stars we strive for excellence.
Reviewed By:
James croft
James croft
Mar 8, 2025
I love orchid but container looks too small --would look much improved with a larger container.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
James, generally it is better for an orchid to be in a smaller container, but if you would like to discuss this please call us. We are always happy to help in any way we can.
Reviewed By:
PRS INSURANCE SOLUTIONS
PRS INSURANCE SOLUTIONS
Mar 8, 2025
Always the kindest people assisting. Always on time very dependable and beautiful arrangements!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you for the kind review. We strive for great customer service and want you to be happy with our work.
Reviewed By:
K S
K S
Mar 8, 2025
Love seeing a photo of my order giving me confidence that I made the right decision choosing McShan's. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
Thank you for trusting McShan florist to create these flowers to honor your loved one. We strive for excellence to ensure you are happy with your flowers.
