McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 75397 reviews | Star Rating: 4.7
5 Star ★★★★★
 
 
64,488
85.53%
4 Star ★★★★
 
 
4,723
6.26%
3 Star ★★★☆☆
 
 
2,484
3.29%
2 Star ★★☆☆☆
 
 
1,569
2.08%
1 Star ☆☆☆☆
 
 
2,133
2.83%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Carolyn Garcia
Feb 15, 2026
They were pretty but to me not worth what we paid. Small Thanks for working with me
★★★★★
Reviewed By:
Timothy McDaniel
Feb 15, 2026
The succulent and chocolates were great and delivery instructions were followed. My order was missing the plushie which is the reason I gave only 3 stars.
★★★★★
Reviewed By:
Lisa Manning
Feb 14, 2026
I was told there was going to be an angel in the basket also. I don't see it. It is beautiful besides that. I'm so glad you sent a picture!
Responded To By:
Brianna Golden / Sales
Feb 14, 2026
The angel is kind of blended in, but it is in there. If you have any further questions or concerns please feel free to give us a call at 214-324-2481. Thank you!
★★★★★
Reviewed By:
Madeline
Feb 14, 2026
Beautiful arrangement but we have a cat and had to take a large part of the arrangement apart because it had two types of lilies:(. Is it possible when someone is ordering flowers that y'all could ask if the household has cats🙏🏽please please please-lilies are DEADLY TOXIC for cats Thank you for your persistence in our delivery this past Thursday coming out at 9:00pm to make sure we got our flowers
★★★★★
Reviewed By:
Betty Sloan
Feb 13, 2026
I thought the pot would be white. Can it be changed. I like the plant but not crazy about the pot.
★★★★★
Reviewed By:
Carolyn Garcia
Feb 13, 2026
Although very pretty , this is not what I asked for. It was suppose to be a mix of flowers with pink roses
★★★★★
Reviewed By:
Amy
Feb 13, 2026
The hydrangea looks a little wimpy and not very healthy. Two days later it is already wilting. Typically everything we receive from McShan has been outstanding.
★★★★★
Reviewed By:
Beginners Baptist Church
Feb 11, 2026
Seemed rather small considering price
Responded To By:
Brianna Golden / Sales
Feb 11, 2026
We do apologize that you were not fully satisfied with the spray that was ordered. Please give us a call at 214-324-2481, we are happy to discuss this further. Thank you!
★★★★★
Reviewed By:
DEENA SALAZAR
Feb 10, 2026
It is still very thin looking not full enough.Like the other flower arrangements i've seen. Is there any way you can make it Fuller? Looking if you need to add another hydrangea, are some other inexpensive flowers? Anything to make it Fuller looking please. I'll pay for it.You have my credit card. Thank You
Responded To By:
Brianna Golden / Sales
Feb 10, 2026
We sincerely apologize. Thank you for taking the time to speak with us and come up with a resolution together. If you need anything else we are always here, and happy to help. 214-324-2481
★★★★★
Reviewed By:
Cynthia Reaves
Feb 5, 2026
Lovely !! And lasting too !! Thanks for sharing…
Responded To By:
Brianna Golden / Sales
Feb 5, 2026
If there is anything we can do to improve your 3-star rating, please don't hesitate to give us a call at 214-324-2481. Thank you so much!
★★★★★
Reviewed By:
Morones
Jan 30, 2026
While the flowers /colors are exactly what I wanted, the arrangement doesn't look like a $75 arrangement. In addition, the quality of the flowers is disappointing. The hydrangeas are drooping, and the lily's leaves are broken. There was also a stem that wasn't even stuck/secured in the vase, but rather the stem was sticking out of the arrangement.
Responded To By:
Brianna Golden / Sales
Jan 30, 2026
Hello we do apologize that you are unhappy with the arrangement that you ordered. Please give us a call at 214-324-2481 to discuss this further. Thank you.
★★★★★
Reviewed By:
B Milligan
Jan 22, 2026
I did not expect it to look this sparse. I guess I expected maybe six roses or a few more flowers. We will see what the recipient's thoughts are.
Responded To By:
Brianna Golden / Sales
Jan 22, 2026
Hello, if you are not pleased with this arrangement please give us a call at 214-324-2481. We are more than happy to help make any adjustments you want. Thank you!
★★★★★
Reviewed By:
Rebecca
Dec 27, 2025
Better than the 1st one
Responded To By:
Lizbeth DeLaRosa / Sales
Dec 27, 2025
We appreciate the opportunity to correct this for you.
★★★★★
Reviewed By:
Victoria Gentry
Dec 20, 2025
It's supposed to have a big snowflake ❄️ on it. Be sure to include, please! Thanks!
★★★★★
Reviewed By:
Sheri Ludwigs
Dec 19, 2025
Very pretty arrangement I did not realize there were no real flowers in this arrangement everything is artificial, but still very pretty
★★★★★
Reviewed By:
Carla Allen
Dec 17, 2025
It's smaller than what I thought. However arrangement is beautiful 😍 I love the idea of sending a photo
★★★★★
Reviewed By:
Darci
Dec 17, 2025
While the arrangement is sweet. I just paid $130 for this? A little sparse
★★★★★
Reviewed By:
LaSandra Williams
Dec 10, 2025
The teddy bear isn't centered. Some of the flowers don't look fresh!!
★★★★★
Reviewed By:
Carolyn Wilson
Dec 9, 2025
Arrangement no longer looks skimpy on the flowers. Thank you.
★★★★★
Reviewed By:
Garwin Freeze
Dec 5, 2025
I was told when I ordered it that if I spent $200 it would be a massive arrangement. It's hard to tell from the picture if it's a massive arrangement
★★★★★
Reviewed By:
Robin Shearer
Dec 4, 2025
Pretty sure I ordered the deluxe. The picture on your website looks much fuller than this.
★★★★★
Reviewed By:
Annette Marie
Nov 26, 2025
Specifically requested NO carnations. Highly disappointed this one simple request was not followed. I hate carnations, to pair such cheap looking flowers with the other high end stems the designer selected seems odd. The shape and style of the arrangement is otherwise lovely. But wish they would pay closer attention to order details
★★★★★
Reviewed By:
Shannon
Nov 24, 2025
Can I see the other side of it too?
★★★★★
Reviewed By:
Claudia
Nov 20, 2025
Is it only one plant? The website shows a couple of smaller plants, which I liked better. I'm no sure I like this.
★★★★★
Reviewed By:
Kathryn Freymuller
Nov 18, 2025
Can you please add more roses? I specifically asked for no gerber, or filler. Dense with roses and hydrangea, peonies, protea. High quality flowers
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