McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 65460 reviews | Star Rating: 4.68
5 Star ★★★★★
 
 
55,386
84.61%
4 Star ★★★★
 
 
4,392
6.71%
3 Star ★★★☆☆
 
 
2,269
3.47%
2 Star ★★☆☆☆
 
 
1,442
2.20%
1 Star ☆☆☆☆
 
 
1,971
3.01%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★☆☆
Reviewed By:
Sarkis Kechejian
Feb 14, 2024
The bouquet is pretty but when ordered on line it showed white baby's breath included. I do not see any in this arrangement. A white contrast with the standard green leaves and red roses would have been nice.
Responded To By:
Lizbeth DeLaRosa / Sales
Feb 19, 2024
We are sorry this arrangement did not meet your expectations, please give our customer service team a call and we would love to make this right for you.
214-324-2481
★★★☆☆
Reviewed By:
Monica Tolstyka
Feb 13, 2024
I'm not happy with the pot. It doesn't look like the online photo of the pretty pot.
Responded To By:
Tracy Mayes / Manager
Feb 16, 2024
If you are not happy please call our customer service team at 214-324-2481 and we will be happy to help.
★★★☆☆
Reviewed By:
Kay Massicci
Feb 12, 2024
Not very big for the amount of money spent
Responded To By:
Tracy Mayes / Manager
Feb 12, 2024
We are sorry if you are not happy with the arrangement if you give us a call we will be happy to discuss with you about you order. Thank you
214-324-2481
★★★☆☆
Reviewed By:
Bonnie Buchanan
Feb 10, 2024
Where were the foot balls and hearts?
Responded To By:
Tracy Mayes / Manager
Feb 10, 2024
We apologize for the mistake and it looks like we are already started working to get this corrected. Thank you!
★★★☆☆
Reviewed By:
Barbara Stuart
Feb 7, 2024
It looks great, but the $65 version did look bigger on line. It seemed to have more flowers. I can not tell If the balloon is small (like a mini) or regular size (like a plate), but it would make the arrangement TINY if it is a mini… can you put the size of the vase dimensions on the website or an item to help understand size of the arrangement ordered, especially if the number of flowers is different in the photo than the actual result? That might help people understand expectations. Or maybe a straight on view rather than from above may help… actually both would be highly recommended. Thank you!
Responded To By:
Tracy Mayes / Manager
Feb 7, 2024
We apologize for the picture it should have been at a better angle also the balloon is the size of a dinner plate. If you are not happy please call our customer service team a call at 214-324-2481 Thank you!
★★★☆☆
Reviewed By:
Yvonne Collins
Feb 7, 2024
Not fond of the tall plant in the middle. Just looks like it was stuck in there. The one I ordered was more together not small plants and one big one all by itself
★★★☆☆
Reviewed By:
Teresa Anderson
Feb 6, 2024
I paid extra for before noon delivery and that didn't happen, the arrangement arrived at 5 pm. I called customer service twice to try and track down where the delivery was so that was not an optimal experience. However, despite the hassle, the arrangement is beautiful.
Responded To By:
Tracy Mayes / Manager
Feb 6, 2024
We apologize, However we did attempt this at 11:14 and no one was home then we attempted again and was delivered at 5:13. Glad you liked the flowers!
Thank you Teresa!
★★★☆☆
Reviewed By:
Lisa Vaughn
Feb 6, 2024
I did not like this arrangement, it looks cheap and it was not cheap price wise.This was a disappointment 😕, Mc Shane has always provided beautiful arrangements.I should have went with another florist.since yours stock was limited and every plant I mentioned was out of stock! I wanted a standing ivory! Glad you sent me a picture of the arrangement.
Responded To By:
Tracy Mayes / Manager
Feb 6, 2024
If you give our customer service team a call at 214-324-2481 we will be happy to help. Thank you
★★★☆☆
Reviewed By:
C Warren
Feb 5, 2024
The arrangement is lovely, however, I selected this arrangement from your website and ordered the middle cost specifically because it had 3 white roses in it. I don't see any white roses in this arrangement! Have you delivered this yet? You compare!! I would like a refund on the roses I paid for
Responded To By:
Tracy Mayes / Manager
Feb 6, 2024
If you call our customer service we will be happy to help.
214-324-2481 Thank you!
★★★☆☆
Reviewed By:
Lisa Smith
Jan 30, 2024
Was surprised to see lemons and limes in a fruit basket sent to a hospital room... they aren't readily edible for someone without a kitchen.
Responded To By:
Lizbeth DeLaRosa / Sales
Jan 30, 2024
We are so sorry you are not happy with this design, please contact our customer service team and we will make this right for you in any way we can. Thank you Lisa! 214-324-2481
★★★☆☆
Reviewed By:
Mary Ballard
Jan 23, 2024
I wish there were pink flowers in the bouquet pastels color flowers. This is for a lady. It looks more masculine.
Responded To By:
Tracy Mayes / Manager
Jan 23, 2024
Working on this now. We will send a new picture. Thank you Mary!
★★★☆☆
Reviewed By:
Kalen Smith
Jan 17, 2024
Overall, looks great! Feedback would be that the card is too large for the flowers as it takes away from the arrangement.
Responded To By:
Tracy Mayes / Manager
Jan 17, 2024
This is the card that you purchased. Thank you Kalen!
★★★☆☆
Reviewed By:
Margo Mixon
Jan 16, 2024
Picture was beautiful. Roses were droopy the next day within 24 hours
Responded To By:
Tracy Mayes / Manager
Jan 17, 2024
We apologize for the droopy roses however there is only about a 12 hour water supply with easels. Thank you Margo
★★★☆☆
Reviewed By:
Jo Capley
Jan 14, 2024
I wish flowers had arrived earlier.
★★★☆☆
Reviewed By:
Lisa
Jan 12, 2024
Doesn't look like the vase or arrangement in picture online :-/
Responded To By:
Lizbeth DeLaRosa / Sales
Jan 12, 2024
We are sorry you are not happy with the arrangement, please give our customer service team a call and we will be happy to correct this for you. 214-324-2481
★★★☆☆
Reviewed By:
Stephen Johnson
Jan 9, 2024
Appreciate the photo. Not really close to what we originally ordered (was called to say the flowers were not available, though the arrangement is entirely different (the pot vs tray). Not unhappy per se, but it is pretty different.
Responded To By:
Tracy Mayes / Manager
Jan 9, 2024
If you are not happy please give our customer service team a call at
214-324-2481 and we will be happy to help. Thank you
★★★☆☆
Reviewed By:
Brenda Clark
Jan 8, 2024
Looks good but thought it would have more roses and some lilies in it like the original picture showed online. All I wanted to do was change out some of the WHITE Roses for Colored roses.
Responded To By:
Tracy Mayes / Manager
Jan 8, 2024
Ok, Brenda i have taken the arrangement back to design to add a few more roses. Thank you!
★★★☆☆
Reviewed By:
Ann
Jan 2, 2024
I asked for white flowers, 3 pink roses and greenery. This looks like greenery with just a few flowers thrown in
Responded To By:
Tracy Mayes / Manager
Jan 2, 2024
If you are not happy please give us a call at 214-324-2481. I do see lilies in this arrangement that are not open yet, once they open i believe you will be pleased.
Thank you
★★★☆☆
Reviewed By:
Annie Alexander
Dec 28, 2023
Not as shown on display
Responded To By:
Tracy Mayes / Manager
Dec 30, 2023
If you give our customer service team a call we will be glad to help.
214-324-2481 Thank you!
★★★☆☆
Reviewed By:
Barbara Wood
Dec 26, 2023
Wish there were more flowers,like carnations…. Just seems paying $150. there would be more!
Responded To By:
Tracy Mayes / Manager
Dec 26, 2023
If you were not happy with the flowers please give our customer service team a call to discuss at 214-324-2481 Thank you!
★★★☆☆
Reviewed By:
Janet Sergeant
Dec 24, 2023
I know the gallery photo showed pink ribbon. But it also showed pink azaleas. I love the red azaleas even more than the pink, but would have thought a ribbon matching the color of the petals would have been an automatic adjustment. Plus the ribbons looked rushed and haphazard. Love the tree, not the ribbons.
Responded To By:
Tracy Mayes / Manager
Dec 26, 2023
If you give our customer service team a call we will be happy to help. 214-324-2481 Thank you!
★★★☆☆
Reviewed By:
Patterson
Dec 23, 2023
I would have liked more flowers and less greenery for $125
Responded To By:
Tracy Mayes / Manager
Dec 23, 2023
If you are not happy with the flowers give our customer service team a call at 214-324-2481 Thank you!
★★★☆☆
Reviewed By:
Bobbie Jones
Dec 19, 2023
I do like getting a photo. It is not what I expected for over $100. I was not expecting something that looked like a Christmas gift. I only wanted a large blooming red or pink Christmas cactus as this was for the family of my cousin that died. I thought I had explained that and just never expected Christmas ornaments on a very marginal looking plant. Maybe I expected too much.
Responded To By:
Bruce McShan / President
Dec 19, 2023
We apologize if you are not happy with the design of you Christmas cactus. If you call our customer service team 214-324-2481 we will be happy to help.
Thank you!
★★★☆☆
Reviewed By:
Jackie Harte
Dec 18, 2023
It would been nice to have "it a boy"
Responded To By:
Tracy Mayes / Manager
Dec 18, 2023
If you are not happy please call our customer service team and we will be happy to help. Thank you! 214-324-2481
★★★☆☆
Reviewed By:
K Robbins
Dec 16, 2023
This was sent as a birthday floral gift, I found it to be plain as it relates to ceramic container. Being that it is Christmas season it could have had some other type of additive such as pine greenery. I was disappointed.
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