McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 76296 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
65,315
|
85.61% |
| 4 Star ★★★★☆ |
4,754
|
6.23% |
| 3 Star ★★★☆☆ |
2,500
|
3.28% |
| 2 Star ★★☆☆☆ |
1,578
|
2.07% |
| 1 Star ★☆☆☆☆ |
2,149
|
2.82% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Patricia green
Patricia green
Mar 28, 2026
I appreciate you adding the yellow roses but it still looked so scrappy with too much green showing in the middle. It looks like a rush job and not professionally done. I understand it won't look exactly like the photo but I do wish it would be full like the one I ordered and not showing green right in the center.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 28, 2026
Patricia, we are reworking this arrangement and will send you another photo soon. Thank you!
Reviewed By:
Cindy Short
Cindy Short
Mar 21, 2026
Not very full
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Mar 21, 2026
Please contact us at 214-324-2481, to discuss your order.
We appreciate your business, Cindy.
We appreciate your business, Cindy.
Reviewed By:
Berlinda Martin
Berlinda Martin
Mar 20, 2026
It doesn't look like the photo online. I appreciate the sent picture, not happy with the current arrangement..
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 20, 2026
Berlinda, our customer service representative will give you a call shortly to discuss this order further with you. We sincerely apologize that you are not happy with the azalea plant that you ordered. Thank you!
Reviewed By:
ricky casteel
ricky casteel
Mar 19, 2026
Want roses to be closed so they would last longer
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 19, 2026
Ricky, if you are not fully satisfied with your order please give us a call at 214-324-2481 to discuss this further. These are already out for delivery but we would love to provide you with options moving forward. Thank you!
Reviewed By:
Gail Scott
Gail Scott
Mar 19, 2026
I was at the memorial service & I was surprised that you didn't wrap the ugly plastic pot in some decorative paper or plastic. It could have looked pretty!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 19, 2026
Gail, a customer service representative will call you shortly to further discuss this with you. We sincerely apologize that you do not like the container that this garden comes in, but we would love t... More
Gail, a customer service representative will call you shortly to further discuss this with you. We sincerely apologize that you do not like the container that this garden comes in, but we would love the chance to be able to make it right for you. Should you have further questions please feel free to reach out to us at 214-324-2481. Thank you!
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Reviewed By:
Robert Lacy
Robert Lacy
Mar 17, 2026
Honestly that's one of the saddest looking Azaela plants I've seen in a while, certainly not like the photo on the website.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 18, 2026
Robert, we sincerely apologize that this azalea was not as full as in the online photo. A customer service representative will be reaching out to you shortly to further discuss this with you. If you are not fully satisfied with your order you may also give us a call at 214-324-2491. Thank you!
Reviewed By:
Sharon Edwards
Sharon Edwards
Mar 17, 2026
The flowers were beautiful but sadly they lasted less than a week. I didn't have any more preservatives so I poured out most of the water and added fresh daily. They kept their color for about 5 days and then their heads began to drop and darken around the edges. Very sad!
Reviewed By:
Caroline Harris
Caroline Harris
Mar 5, 2026
Beautiful, but this is not the pink in the photo that I ordered!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 5, 2026
If you are not completely satisfied with your arrangement, please return our call at 214-324-2481 to further discuss this with us. We are happy to help. Thank you!
Reviewed By:
Carla Elizalde
Carla Elizalde
Mar 4, 2026
Hello, I want to thank you for resending the flowers to Henritta Lockhart's home after they were delivered to the hospital where she did not receive them. The flowers send on 3/3/26 had more flowers and greenery which made the arrangement look a lot fuller than the ones send on 3/4/26.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Mar 4, 2026
Thank you for allowing us to make this right for you. If you have any further questions or concerns, please feel free to give us a call at 214-324-2481. We are happy to help. Thank you!
Reviewed By:
Kathy Heddin
Kathy Heddin
Feb 23, 2026
They were nice. The arrangement was far from the photo online. Was quite small for 150.00. I had hoped this would have been a centerpiece at his memorial.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 23, 2026
Thank you for speaking with us about your order, we sincerely apologize that you were not entirely happy with your order. We are so glad we were able to make this right for you. Thank you!
Reviewed By:
Susan Wrobbel
Susan Wrobbel
Feb 21, 2026
The plant with the flowers on it doesn't look good. The flowers are droopy and dying.. I feel it should not have done that after a couple of days. A non floral plant might have been a better choice. The other plants are beautiful
Reviewed By:
Patsy Tighe
Patsy Tighe
Feb 20, 2026
The pink gerbera daisies are already dying. Usually they are long lasting. Only has been two days and has been watered every day. The roses were old and soft not fresh and hard. Snap dragons were way too tall for design and broke.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 20, 2026
We sincerely apologize that this arrangement has not lasted as long as it should have and the roses were not fresh. Thank you for taking the time to speak with our customer service department and allowing us to make this right for you.
Reviewed By:
Michelle Wright-Browning
Michelle Wright-Browning
Feb 18, 2026
Arrived a day late. The roses were a little wilted.
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 18, 2026
We sincerely apologize. If you would like to discuss this further, please give us a call at 214-324-2481. Thank you!
Reviewed By:
Rick Burton
Rick Burton
Feb 18, 2026
It seems small for the high price
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 18, 2026
Hello, If you are not entirely happy with this arrangement please give us a call at 214-324-2481. The photo of this arrangement does not do the size justice. If you would like to discuss this further, we are more than happy to help. Thank you!
Reviewed By:
Mark Patterson
Mark Patterson
Feb 15, 2026
I appreciate McShan florist and the meticulous care they provide in every order. I have used them as my florist for over 30 years. That said, I was disappointed in the Valentine's Day flowers/roses I received this year. The height of the roses was only two coke cans tall. Historically, for $125 I've been able to get two dozen long stem roses for the same price or less. I probably will not use McShan florist for Valentine's Day again. Yes.
Reviewed By:
Carolyn Garcia
Carolyn Garcia
Feb 15, 2026
They were pretty but to me not worth what we paid. Small Thanks for working with me
Reviewed By:
Timothy McDaniel
Timothy McDaniel
Feb 15, 2026
The succulent and chocolates were great and delivery instructions were followed. My order was missing the plushie which is the reason I gave only 3 stars.
Reviewed By:
Lisa Manning
Lisa Manning
Feb 14, 2026
I was told there was going to be an angel in the basket also. I don't see it. It is beautiful besides that. I'm so glad you sent a picture!
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 14, 2026
The angel is kind of blended in, but it is in there. If you have any further questions or concerns please feel free to give us a call at 214-324-2481. Thank you!
Reviewed By:
Madeline
Madeline
Feb 14, 2026
Beautiful arrangement but we have a cat and had to take a large part of the arrangement apart because it had two types of lilies:(. Is it possible when someone is ordering flowers that y'all could ask if the household has cats🙏🏽please please please-lilies are DEADLY TOXIC for cats Thank you for your persistence in our delivery this past Thursday coming out at 9:00pm to make sure we got our flowers
Reviewed By:
Betty Sloan
Betty Sloan
Feb 13, 2026
I thought the pot would be white. Can it be changed. I like the plant but not crazy about the pot.
Reviewed By:
Carolyn Garcia
Carolyn Garcia
Feb 13, 2026
Although very pretty , this is not what I asked for. It was suppose to be a mix of flowers with pink roses
Reviewed By:
Amy
Amy
Feb 13, 2026
The hydrangea looks a little wimpy and not very healthy. Two days later it is already wilting. Typically everything we receive from McShan has been outstanding.
Reviewed By:
Beginners Baptist Church
Beginners Baptist Church
Feb 11, 2026
Seemed rather small considering price
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 11, 2026
We do apologize that you were not fully satisfied with the spray that was ordered. Please give us a call at 214-324-2481, we are happy to discuss this further. Thank you!
Reviewed By:
DEENA SALAZAR
DEENA SALAZAR
Feb 10, 2026
It is still very thin looking not full enough.Like the other flower arrangements i've seen. Is there any way you can make it Fuller? Looking if you need to add another hydrangea, are some other inexpensive flowers? Anything to make it Fuller looking please. I'll pay for it.You have my credit card. Thank You
Responded To By:
Brianna Golden / Sales
Brianna Golden / Sales
Feb 10, 2026
We sincerely apologize. Thank you for taking the time to speak with us and come up with a resolution together. If you need anything else we are always here, and happy to help. 214-324-2481
























