McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 75397 reviews | Star Rating: 4.7
| 5 Star ★★★★★ |
64,488
|
85.53% |
| 4 Star ★★★★☆ |
4,723
|
6.26% |
| 3 Star ★★★☆☆ |
2,484
|
3.29% |
| 2 Star ★★☆☆☆ |
1,569
|
2.08% |
| 1 Star ★☆☆☆☆ |
2,133
|
2.83% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Doris West
Doris West
Nov 15, 2025
There is no silver in the arrangements: colors were green and silver.
Reviewed By:
Constance Willis
Constance Willis
Nov 14, 2025
Thank you for the photo. The plant doesn't look as vibrant as what I saw in your selection on your website. The pot was dark/black there was a two tone plant dark green and light green and a few more colorful bloom file:///var/mobile/Library/SMS/Attachments/11/01/0D3351DD-F621-4C92-A5A3-82BDFD04025A/IMG_8035.webp
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Nov 14, 2025
We are so sorry this arrangement did not meet your expectations, Constance.
However, we do sometimes need to substitute the plants due to our ongoing flower and plant shortages.
We appreci... More
However, we do sometimes need to substitute the plants due to our ongoing flower and plant shortages.
We appreci... More
We are so sorry this arrangement did not meet your expectations, Constance.
However, we do sometimes need to substitute the plants due to our ongoing flower and plant shortages.
We appreciate you bringing these details to our attention and thank you for letting us correct this arrangement for you.
Less
However, we do sometimes need to substitute the plants due to our ongoing flower and plant shortages.
We appreciate you bringing these details to our attention and thank you for letting us correct this arrangement for you.
Less
Reviewed By:
Angela Jones
Angela Jones
Nov 12, 2025
Much better go ahead and deliver and thank you for your patience!!
Reviewed By:
Glenda McMichael
Glenda McMichael
Nov 12, 2025
Great
Reviewed By:
Helen Hawkins
Helen Hawkins
Nov 11, 2025
Just checking to see what you charged me $160 for I only see just a pink and white bow thought you said it was $116 for the large and probably whatever it is for the delivery
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Nov 11, 2025
Good afternoon Helen,
this plant is in an upgraded tin container, with a specialty bow for a total of $135 plus $11.14 in sales tax and $19.95 delivery fee.
Feel free to give us a call (214-324-2481) if you have any further questions.
Thank you.
this plant is in an upgraded tin container, with a specialty bow for a total of $135 plus $11.14 in sales tax and $19.95 delivery fee.
Feel free to give us a call (214-324-2481) if you have any further questions.
Thank you.
Reviewed By:
Brenda Agee
Brenda Agee
Nov 11, 2025
This is what I ordered I love this
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Nov 11, 2025
Such a beautiful garden, excellent choice Brenda.
Thank you for your kind review!
Thank you for your kind review!
Reviewed By:
Phillis Williams
Phillis Williams
Nov 7, 2025
The ribbon was supposed to be yellow or gold with green letters.
Reviewed By:
Nancy
Nancy
Nov 5, 2025
McShan is the only florist I use in Dallas. Always a great experience. This one? Not so much. For a $160 arrangement, this is disappointing. 6 lousy roses, some white flowers poked in. Bad shape. Not the masterpieces I usually send from McShan. You can do better.
Reviewed By:
D. Clites
D. Clites
Nov 3, 2025
That's seems small amt of flowers for the 70 range. I saw online (on your site) similar size for 50. So at 70 was expecting more i guess...I'm not as pleased as my usual experience. Maybe the photo is just not doing it justice. Very happy with phone support and service otherwise.
Reviewed By:
L
L
Oct 31, 2025
Wish it would have been more than 3 rises.
Reviewed By:
Stephanie
Stephanie
Oct 31, 2025
Normally McShan is on point and I have been using them for years. I ordered a black and white bow to be added and it's not on it. What Happened To The Bow Being Added??
Reviewed By:
Patty
Patty
Oct 30, 2025
The plant and photo are nice but after I purchased, found McShan to be more expensive than other online florists! That was a surprise I did not expect.
Reviewed By:
DCBC
DCBC
Oct 27, 2025
Our congregation requested more variety each week, such as not using chrysanthemum and including roses or other types of flowers.
Reviewed By:
Te Hillman
Te Hillman
Oct 27, 2025
Looks like you located another black balloon- thanks. I do not want to delay delivery. Feel free to send this version. I have work calls but will call back later to discuss my experience.
Reviewed By:
Te Hillman
Te Hillman
Oct 27, 2025
It's missing the flower that has the red & yellow…like in the image on the side. Please add and send new pic.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Oct 27, 2025
We are so sorry to hear you are not happy with the substitutions that were made. We will make it right and get it as close to looking like the website version.
Reviewed By:
Carol
Carol
Oct 22, 2025
The arrangement really looks good. Hope it look the same upon delivery. Thank you
Reviewed By:
Megan
Megan
Oct 18, 2025
Any way we could take out the larger greenery and replace with baby's breath or something more subtle. This is for a homecoming nosegay or clutch bouquet. You could probably remove one or two flowers to make it smaller and more condensed. I'll see if I can find a photo and send it.
Reviewed By:
Nadalyn Miller
Nadalyn Miller
Oct 16, 2025
It is less than 48 hours later, and the top most rose is wilted and looks like crap. I'm going to have to rearrange this bouquet myself to make it look like anything decent before the guy that sent it to me sees it.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Oct 28, 2025
Our apologies for this unfortunate situation, thank you for bringing this to our attention and allowing us to make it right for you.
Thank you, Nadalyn.
Thank you, Nadalyn.
Reviewed By:
Danny Grier
Danny Grier
Oct 16, 2025
Don't look like what I pick out but ok
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Oct 28, 2025
We are sorry this arrangement did not meet your expectations.
Please let us know if there is anything we can do to make this right for you.
Thank you, Danny.
Please let us know if there is anything we can do to make this right for you.
Thank you, Danny.
Reviewed By:
Sheryl
Sheryl
Oct 16, 2025
I asked for an arrangement with “a lot of gladiolas, and no pink or minimal pink.” As you can see, there are 3 gladiolas and a bunch of pink. The McShan people were very polite, very kind, very efficient. It just isn't really what I ordered.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Oct 27, 2025
Sorry this arrangement was not what you were expecting, Sheryl.
Looks like this arrangement had 6 glads include as well as lots of lavender flowers, the pictures does not do this gorgeous arrangement justice.
Thank you for letting us take care of this for you.
Looks like this arrangement had 6 glads include as well as lots of lavender flowers, the pictures does not do this gorgeous arrangement justice.
Thank you for letting us take care of this for you.
Reviewed By:
Joyce Williams
Joyce Williams
Oct 15, 2025
I hope for a larger bouquet . I love the customer service and getting the photo
Responded To By:
Oct 15, 2025
We appreciate your feedback. The arrangement is larger than depicted; however, if you are not entirely satisfied, please do not hesitate to contact us. We are always available to assist.
Reviewed By:
Summer Settle
Summer Settle
Oct 11, 2025
For the price point I paid, I expected a MUCH larger bouquet. Very disappointed.
Responded To By:
Oct 14, 2025
Summer, we apologize if you are not happy with the size of the arrangement. Our customer service representative will give you a call to discuss.
Reviewed By:
Cherone Jackson
Cherone Jackson
Oct 10, 2025
The flowers received on 10/8 were beautiful; however, I am disappointed that they are already wilting, and today is 10/10. The birds of paradise are struggling. We have ordered from McShans for many years. The flowers should last longer.
Responded To By:
Oct 11, 2025
We sincerely apologize that the flowers did not meet your expectations regarding their longevity. One of our sales representatives will contact you to discuss this further. We are always happy to assist you.
Reviewed By:
LaDonna Durham
LaDonna Durham
Oct 8, 2025
2 carnations below the bow look like their being mashed ,they need to be spread out alittle bit
Responded To By:
Oct 8, 2025
LaDonna, we're sorry your arrangement wasn't perfect. We want to make things right. Please call our customer service team so we can assist you.
Reviewed By:
Dori Mason
Dori Mason
Oct 3, 2025
Not my preference on the plant. But otherwise it is ok
Responded To By:
Oct 3, 2025
We are working to correct this. We appreciate your feedback and will ensure this doesn't happen again.
