McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69717 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,292
85.05%
4 Star ★★★★
 
 
4,524
6.49%
3 Star ★★★☆☆
 
 
2,361
3.39%
2 Star ★★☆☆☆
 
 
1,493
2.14%
1 Star ☆☆☆☆
 
 
2,047
2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Tiji J Thomas
Sep 3, 2024
The order was for classic rose plant.
Responded To By:
Tracy Mayes / Manager
Sep 3, 2024
We apologize for not sending the correct plant. Thank you for discussing this with me Tiji!
★★★★★
Reviewed By:
Beatrice Garcia
Aug 30, 2024
I would have liked a pink bow It is for a ten year old granddaughter Also a more colorful basket and more cellophane to the top Can I see where the chips and cookies r in the basket I don't see them
Responded To By:
Tracy Mayes / Manager
Aug 30, 2024
If you are not happy please give us a call at 214-324-2481 Thank you!
★★★★★
Reviewed By:
Pam
Aug 29, 2024
Pretty but, the one on line was much more vibrant. I do appreciate geting the photo and same day delivery though.
Responded To By:
Tracy Mayes / Manager
Aug 29, 2024
I apologize for it not being vibrant enough in the picture. The lighting is not as bright as our online picture. If you are still not pleased give us a call to our customer service team and we can help. 214-324-2481 Thank you Pam!
★★★★★
Reviewed By:
Cheryl Allen
Aug 28, 2024
This is the 2nd time that I have placed an order online and the product really did not match nor look as good as the picture on your website. I have always used McShan for flowers and you have been marvelous in the past. You are really letting me down these days.....................
Responded To By:
Tracy Mayes / Manager
Aug 28, 2024
Thank you Cheryl for letting us know, I have sent back to design to be corrected.
If you have any questions please give us a call at 214-324-2481 Thank you!
★★★★★
Reviewed By:
Gay Selman
Aug 20, 2024
I definitely like getting pictures but this picture today is not near as colorful looking as it appeared on the website and in the picture that was emailed to me yesterday. Overall, it is perfectly fine but for the price, I feel it should have been more colorful - there were brighter succulents in the original photos!
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Thank you for letting us make this right for you!
★★★★★
Reviewed By:
Skyler Taylor
Aug 19, 2024
There wasn't a signature or message on the card.
Responded To By:
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Hello Skyler, we used the card message you typed up online and if there was no signature we don't add it, messages are printed and sent in the envelope attached to the arrangement.
Thank you Skyler!
★★★★★
Reviewed By:
Queen Jones
Aug 9, 2024
Thanks for trying to get it right.
Responded To By:
Tracy Mayes / Manager
Aug 9, 2024
Let me know if you are not happy. Thank you Queen!
★★★★★
Reviewed By:
Brennon O'Sullivan
Aug 3, 2024
This is pretty and it will do, but it is not what I requested. I specifically asked for traditional daisies (white with yellow centers). When asked if That was all I wanted, I said they could “work their florist magic” and add some greenery or a few other flowers as an accent. This arrangement, while pretty, appears to me to be equal parts (1/3 each) white, yellow and purple flowers. It is not what I requested. I do like getting a photo of what I ordered.
★★★★★
Reviewed By:
Deanna Snider
Jul 29, 2024
Wish I would have said no greenery or just a small amount! Not the look I was going for. I wanted a more feminine look more airy!! I appreciate the photo though! Thank you for sending!!
Responded To By:
Tracy Mayes / Manager
Jul 30, 2024
If you are not happy with the flowers please give us a call back 214-324-2481 we are happy to help. Thank you Deanna!
★★★★★
Reviewed By:
Betty Murphy
Jul 22, 2024
Don't see a doz roses.
Responded To By:
Tracy Mayes / Manager
Jul 23, 2024
It is an all around arrangement. There is 12 roses. Thank you Betty!
★★★★★
Reviewed By:
Donya Chapman
Jul 20, 2024
My bouquet look like it's supposed to be a vase of flowers not something I will be holding.
Responded To By:
Tracy Mayes / Manager
Jul 20, 2024
It is in the vase just so it can have water supply. If you have any questions please give us a call at 214-324-2481 Thank you!
★★★★★
Reviewed By:
Richard Smith
Jul 19, 2024
Not quite what I was expecting compared to when I ordered this arrangement before.
Responded To By:
Tracy Mayes / Manager
Jul 20, 2024
If you are not happy please give us a call 214-324-2481. Thank you Richard!
★★★★★
Reviewed By:
David Walker
Jul 14, 2024
Nice
Responded To By:
Tracy Mayes / Manager
Jul 17, 2024
Thank you David!
★★★★★
Reviewed By:
Regina Sandifer
Jul 11, 2024
The plant is beautiful, however I asked for a pole ivy (pothos). ThIs is an arrowhead plant.
Responded To By:
Tracy Mayes / Manager
Jul 17, 2024
If you give us a call we wil be happy to help 214-324-2481 Thank you Regina!
★★★★★
Reviewed By:
Sandie
Jul 8, 2024
Flowers were beautiful but the prices have gone way up.
Responded To By:
Tracy Mayes / Manager
Jul 10, 2024
Thank you Sandie!
★★★★★
Reviewed By:
Mrs James Busby
Jul 4, 2024
Not sure that this is correct. I received 2 messages showing different arrangements. The second one is what I hope was received by Ms. Baker. Therefore, no comment on this message/arrangement. Minnie Busby Titsworth
Responded To By:
Tracy Mayes / Manager
Jul 10, 2024
If you give us a call we will be happy to help. Thank you Mrs Busby!
★★★★★
Reviewed By:
Sandra Marx
Jul 2, 2024
Nice & green. Could have used more flowers like the callas in the online picture.
Responded To By:
Tracy Mayes / Manager
Jul 2, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Sandra!
★★★★★
Reviewed By:
Julia Moore
Jun 26, 2024
Nice
Responded To By:
Tracy Mayes / Manager
Jun 26, 2024
If you are not happy with the flowers please give us a call at 214-324-2481
Thank you Julia!
★★★★★
Reviewed By:
Patricia Griffith
Jun 22, 2024
The plant was not nearly as full as pictured online.
★★★★★
Reviewed By:
Shari Martin
Jun 21, 2024
I like getting photos. Great idea! And I truly appreciated the timely delivery. However, neither of the two arrangements looked like the pictures displayed on the website. Fewer flowers and different colors in both. Very disappointing.
Responded To By:
Tracy Mayes / Manager
Jun 21, 2024
We apologize if you are not happy. But the arrangements are the same colors and to value. If we can help please call us at 214-324-2481 Thank you!
★★★★★
Reviewed By:
Stacey E Hamilton
Jun 13, 2024
Nice
Responded To By:
Tracy Mayes / Manager
Jun 13, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Stacey!
★★★★★
Reviewed By:
Stephanie Brightmon
Jun 11, 2024
Colors are not what I expected
Responded To By:
Tracy Mayes / Manager
Jun 11, 2024
If you give us a call we will be happy to help. 214-324-2481 Thank you!
★★★★★
Reviewed By:
Jan Gentzel
Jun 4, 2024
I thought it would be much bigger and prettier. I paid more for the designers choice. The recipients are very good friends of ours. It is pretty but not outstanding as we see at other functions.
Responded To By:
Lizbeth DeLaRosa / Sales
Jun 11, 2024
Sorry you were not happy with the order, however sometimes the pictures can be misleading on size. Give us a call and we would be more than happy to make this right for you. 214-324-2481
Thank you, Jan!
★★★★★
Reviewed By:
Draper Thomas
May 24, 2024
Teleflora photo was better - had square glass vase instead of round plastic and used tension between lime green and pink flowers that was lost when McShans substituted red roses
Responded To By:
Tracy Mayes / Manager
May 24, 2024
Thank you Draper, However the roses are hot pink and the vase is a clear glass cylinder with a leaf wrap to hide the stems. If you are not happy with the arrangement please give us a call and we will be happy to help. Thank you!
★★★★★
Reviewed By:
Anne Apple
May 20, 2024
Honestly, I expected more "pink" the color is not what I expected at all, I wish I had chosen yellow.
Responded To By:
Tracy Mayes / Manager
May 21, 2024
You can specify when placing your order to have a hot pink or light pink. If you are not happy please call us to discuss. 214-324-2481 Thank you!
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