McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70579 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,073
|
85.11% |
| 4 Star ★★★★☆ |
4,553
|
6.45% |
| 3 Star ★★★☆☆ |
2,388
|
3.38% |
| 2 Star ★★☆☆☆ |
1,503
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,062
|
2.92% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Opal
Opal
Sep 30, 2022
Good morning, I rated 3 stars because its not full like the photo when I made my order.
Responded To By:
Sep 30, 2022
Please give us a call at 214-324-2481 so that we can make this right for you, Opal! We are so sorry and value your business. Thanks so much!
Reviewed By:
Cindy hancock
Cindy hancock
Sep 29, 2022
Not as many flowers as the picture on website shows.
Responded To By:
Sep 29, 2022
If you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your feedback and value your business! Thank you, Cindy!
Reviewed By:
Jena Fogle-Williams
Jena Fogle-Williams
Sep 29, 2022
Expected more flowers than what it shows. Doesn't look like it's worth 75.00.
Responded To By:
Sep 29, 2022
Jena, I have filed a service ticket for you so we can make the arrangement more full before delivery. Customer service will contact you back to confirm that this has been changed. We are so sorry you are disappointed, and appreciate your business and your feedback. Thanks!
Reviewed By:
Anthony
Anthony
Sep 26, 2022
No card was attached to arrangement, so family member had to ask who sent. Arrangement was of lesser quality than what pictured on website.
Responded To By:
Sep 27, 2022
If you would, please give us a call at 214-324-2481 so that we can make this right for you in whatever you see fit! We are so sorry for the error!
Reviewed By:
Diana Reyna
Diana Reyna
Sep 22, 2022
None at this time
Responded To By:
Sep 24, 2022
If you haven't done so already, please give us a call at 214-324-2481 so that we can make this right for you! We are so sorry that we didn't meet your expectations.
Reviewed By:
Leianna
Leianna
Sep 19, 2022
Can u add sone color? This doesn't look anything like the online photo. This wasn't cheap. I expected more.
Responded To By:
Sep 19, 2022
Please give us a call at 214-324-2481 and we would be happy to help you with editing your order. Thanks so much!
Reviewed By:
Mary Manning
Mary Manning
Sep 16, 2022
This is better
Responded To By:
Sep 19, 2022
Great! Thanks, Mary!
Reviewed By:
Irina Plumlee
Irina Plumlee
Sep 16, 2022
yes, flowers look beautiful and I appreciate the photo very much. thank you.
Responded To By:
Sep 16, 2022
Thanks, Irina!
Reviewed By:
Maria Sikkel
Maria Sikkel
Sep 16, 2022
Did not look like the photo one the website. Seemed a bit sparse for the price
Responded To By:
Sep 16, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thank you, Maria!
Reviewed By:
Sandra Kubin
Sandra Kubin
Sep 15, 2022
It has too much greenery and BB for my taste.
Responded To By:
Sep 15, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. We are sorry you were disappointed.
Reviewed By:
Samantha
Samantha
Sep 12, 2022
Love the form! The roses look a bit wilty ? And the others (lilies?) will open up I presume?
Responded To By:
Sep 13, 2022
Please give us a call at 214-324-2481 and we would be happy to correct any issues that you may have! Thanks so much!
Reviewed By:
Brad Baker
Brad Baker
Sep 12, 2022
The arrangement wasn't close to what is pictured online, so I was disappointed. Expected more rose and less hydrangea.
Responded To By:
Sep 13, 2022
Please give us a call if you haven't already at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thanks, Brad!
Reviewed By:
Iris Chapman
Iris Chapman
Sep 9, 2022
The plant looks too tall for the pot. Maybe it looks better in person
Responded To By:
Sep 10, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thank you!
Reviewed By:
Karen VanLandingham
Karen VanLandingham
Sep 9, 2022
I loved getting the picture & I loved the arrangement. I loved the flowers, but I was very disappointed with the color of the flowers. When I ordered the arrangement over the phone, I went over that the arrangement had pink roses, white Lillie's, light orange gerber daisies & light yellow carnations just like the picture on your website. I wanted the pink with the softer colors, so I was disappointed.I do use McShans & I love this florist.
Responded To By:
Sep 9, 2022
Oh no! We are so sorry you were disappointed with your order! Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. Thanks so much!
Reviewed By:
Ron Smith
Ron Smith
Sep 7, 2022
It's okay from what I can tell. Looks thrown together. Nothing like the picture on your website. Thank you for the picture. I guess I should have ordered it sooner than today. Thank you!
Responded To By:
Sep 8, 2022
If you haven't done so already, please give us a call at 214-324-2481, and we can make this right for you! Thanks so much!
Reviewed By:
Anne Marie Munnick
Anne Marie Munnick
Sep 7, 2022
The photo looks different from the website.
Responded To By:
Sep 8, 2022
If you haven't done so already, please give us a call at 214-324-2481. We are very sorry you are disappointed and want to make this right for you! Thanks, Kathleen. We value your business and appreciate your feedback.
Reviewed By:
Melanie Bird
Melanie Bird
Sep 4, 2022
I appreciate getting a picture and I'm hoping there are more than 2 roses in that vase. The cheapest one had 3 online and I paid for the deluxe.
Responded To By:
Sep 6, 2022
If you haven't already, please give us a call at 214-324-2481 so we ca make this right for you in whatever way you see fit! We are sorry about the error. We appreciate your business and your loyalty. Thanks, Melanie!
Reviewed By:
Gloria Clayton
Gloria Clayton
Sep 3, 2022
Thank You For Your Time and Helping Me! You Made A Wonderful Choice. But, However, the Patient Hasn't Received Them as Of Yet!
Reviewed By:
Sarah Elizabeth Baker
Sarah Elizabeth Baker
Sep 3, 2022
Where are the Caly Lillie's and the hydrangeas looking flowers? More daises than the photo on the website shows.
Reviewed By:
Pat Crear
Pat Crear
Sep 2, 2022
Thank you for re doing the arrangement; however, it appears that the one from August 14th was not what was emulated, and that's what I requested. This one looks more similar to the one from August 29th that I was not pleased with at all. Thanks, Ms. Crear
Reviewed By:
Barbara Jenkins
Barbara Jenkins
Sep 2, 2022
The flowers were pretty but did not resemble the photo. Nor did they fit the personality for the deceased. I appreciated receiving the photo! Thanks.
Reviewed By:
LeAnn
LeAnn
Aug 31, 2022
I do like to see a picture of the arrangement, so thank you!
Responded To By:
Aug 31, 2022
If you would like we could fix it for you in whatever way you see fit! We want you to be happy with what you ordered. Give us a call at 214-324-2481. We would be more than happy to correct. Thanks so much, LeAnn!
Reviewed By:
Harold Robinson
Harold Robinson
Aug 29, 2022
Nice
Responded To By:
Aug 30, 2022
Thank you!
Reviewed By:
Trent Bawcum
Trent Bawcum
Aug 27, 2022
Not what is pictured on the website. Advertised as many more blooms and various colors. Also ordered the deluxe version which has even more flowers on the website.
Responded To By:
Aug 30, 2022
If you haven't done so already, please give us a call at 214-324-2481. We are very sorry you are disappointed and want to make this right for you! Thanks, Trent. We value your business and appreciate your feedback.
Reviewed By:
Sheri daniels
Sheri daniels
Aug 25, 2022
Is the flowers crooked in there. There needs to be a flower on the right side of the note plz
Responded To By:
Aug 25, 2022
Please give us a call at 214-324-2481 and we can edit or change the order for you in any way you would like! Thanks so much, Sheri!
