McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69980 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,527
|
85.06% |
4 Star ★★★★☆ |
4,529
|
6.47% |
3 Star ★★★☆☆ |
2,374
|
3.39% |
2 Star ★★☆☆☆ |
1,496
|
2.14% |
1 Star ★☆☆☆☆ |
2,054
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Ron Smith
Ron Smith
Sep 7, 2022
It's okay from what I can tell. Looks thrown together. Nothing like the picture on your website. Thank you for the picture. I guess I should have ordered it sooner than today. Thank you!
Responded To By:
Sep 8, 2022
If you haven't done so already, please give us a call at 214-324-2481, and we can make this right for you! Thanks so much!
Reviewed By:
Anne Marie Munnick
Anne Marie Munnick
Sep 7, 2022
The photo looks different from the website.
Responded To By:
Sep 8, 2022
If you haven't done so already, please give us a call at 214-324-2481. We are very sorry you are disappointed and want to make this right for you! Thanks, Kathleen. We value your business and appreciate your feedback.
Reviewed By:
Melanie Bird
Melanie Bird
Sep 4, 2022
I appreciate getting a picture and I'm hoping there are more than 2 roses in that vase. The cheapest one had 3 online and I paid for the deluxe.
Responded To By:
Sep 6, 2022
If you haven't already, please give us a call at 214-324-2481 so we ca make this right for you in whatever way you see fit! We are sorry about the error. We appreciate your business and your loyalty. Thanks, Melanie!
Reviewed By:
Gloria Clayton
Gloria Clayton
Sep 3, 2022
Thank You For Your Time and Helping Me! You Made A Wonderful Choice. But, However, the Patient Hasn't Received Them as Of Yet!
Reviewed By:
Sarah Elizabeth Baker
Sarah Elizabeth Baker
Sep 3, 2022
Where are the Caly Lillie's and the hydrangeas looking flowers? More daises than the photo on the website shows.
Reviewed By:
Pat Crear
Pat Crear
Sep 2, 2022
Thank you for re doing the arrangement; however, it appears that the one from August 14th was not what was emulated, and that's what I requested. This one looks more similar to the one from August 29th that I was not pleased with at all. Thanks, Ms. Crear
Reviewed By:
Barbara Jenkins
Barbara Jenkins
Sep 2, 2022
The flowers were pretty but did not resemble the photo. Nor did they fit the personality for the deceased. I appreciated receiving the photo! Thanks.
Reviewed By:
LeAnn
LeAnn
Aug 31, 2022
I do like to see a picture of the arrangement, so thank you!
Responded To By:
Aug 31, 2022
If you would like we could fix it for you in whatever way you see fit! We want you to be happy with what you ordered. Give us a call at 214-324-2481. We would be more than happy to correct. Thanks so much, LeAnn!
Reviewed By:
Trent Bawcum
Trent Bawcum
Aug 27, 2022
Not what is pictured on the website. Advertised as many more blooms and various colors. Also ordered the deluxe version which has even more flowers on the website.
Responded To By:
Aug 30, 2022
If you haven't done so already, please give us a call at 214-324-2481. We are very sorry you are disappointed and want to make this right for you! Thanks, Trent. We value your business and appreciate your feedback.
Reviewed By:
Sheri daniels
Sheri daniels
Aug 25, 2022
Is the flowers crooked in there. There needs to be a flower on the right side of the note plz
Responded To By:
Aug 25, 2022
Please give us a call at 214-324-2481 and we can edit or change the order for you in any way you would like! Thanks so much, Sheri!
Reviewed By:
Pat Thompson
Pat Thompson
Aug 24, 2022
I don't see any blooms on the plant.
Responded To By:
Aug 24, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We appreciate your feedback and value your business, Pat!
Reviewed By:
Camille Gibson
Camille Gibson
Aug 22, 2022
The color of the arrangement was beautiful, but I thought for the price we paid that the arrangement would have been fuller with more flowers instead of more green. It's not close to the picture in your website. Not sure if it met it's standards.
Responded To By:
Aug 23, 2022
Please give us a call at 214-324-2481 if you haven't done so already and we can make this right for you in whatever way you see fit. We value your business and appreciate your feedback, Camille! Thanks!
Reviewed By:
Cynthia Burr
Cynthia Burr
Aug 20, 2022
I appreciate receiving photos. I send many arrangements from McShan both personally as well as through my employer Pivot Building Services. This is the first time in many orders I have been unhappy. I am disappointed in this arrangement. It doesn't look as nice as the Teleflora's One Fine Day photo of the online.
Responded To By:
Aug 23, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. We appreciate your feedback and value your business. Thanks, Cynthia!
Reviewed By:
Margie
Margie
Aug 19, 2022
I'm not impressed with this arrangement. I was very busy this morning and didn't get to check email. When I did check the arrangement had already been delivered.
Responded To By:
Aug 20, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit. We appreciate your feedback and value your business. Thanks!
Reviewed By:
Shara Jones
Shara Jones
Aug 18, 2022
Not what I'm used to getting when I order an Exotic arrangement. You guys usually come through with a Bang
Responded To By:
Aug 18, 2022
Shara, we are so sorry you are disappointed. Please give us a call back at 214-324-2481 so we can make this right for you in whatever way you see fit! We value your business and feedback!
Reviewed By:
Rodolfo Barrera
Rodolfo Barrera
Aug 15, 2022
The flowers are lovely, but the order was supposed to be an Angel!
Reviewed By:
Pam watts
Pam watts
Aug 15, 2022
I thought it would be bigger. That's the illusion on the website. Still a pretty plant.
Reviewed By:
Veronica Hodges
Veronica Hodges
Aug 13, 2022
Doesn't look as nice as what was on your website.
Responded To By:
Aug 13, 2022
If you haven't already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We value your business and appreciate your feedback.
Reviewed By:
CW
CW
Aug 12, 2022
It was ok. It didn't look like the arrangement on your site, but the recipient was happy. Yes, I do like getting a photo.
Responded To By:
Aug 12, 2022
Oh no! please give us a call and we can make this right for you in whatever way you see fit! 214-324-2481! Thank you!
Reviewed By:
Yolanda Dominguez
Yolanda Dominguez
Aug 11, 2022
Ask to make arrangement has close as possible to pick on website. Should include blue hydrangeas, white lilies, white alstroemeria. Light blue delphinium, dusty Miller and variegated pittosporum.
Responded To By:
Aug 11, 2022
We are so sorry you are disappointed with your arrangement! Please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit!
Reviewed By:
Ruth Barbie
Ruth Barbie
Aug 11, 2022
The flowers were very pretty but the delivery was awful.
Responded To By:
Aug 11, 2022
If you haven't already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit!
Reviewed By:
JSheehy
JSheehy
Aug 8, 2022
The blue was disappointing. I thought it looked cheap. The pink was beautiful.
Responded To By:
Aug 9, 2022
Please give us a call at 214-324-2481 and we would be happy to help you in whatever way you see fit! We are sorry you are disappointed, and we appreciate your feedback and your business!
Reviewed By:
Rita White
Rita White
Aug 7, 2022
The recipient of the plant was not happy with it. She said it was drooping and felt like it hadn't been watered, as the dirt was very dry. I have never had that kind of issue with your florist and I was quite embarrassed by her response It was a birthday plant to help cheer her up as she has a terminal Illness and found the plant depressing. I can't fix this, but hopefully you can.
Responded To By:
Aug 8, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry you are not happy with your arrangement!
Reviewed By:
Maritza Burt
Maritza Burt
Aug 6, 2022
It's not the colors on the picture I chose. I loved the lavender color. That is why I chose that one. Do not like the yellow.
Responded To By:
Aug 8, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry you are unhappy with your order.