McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69981 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,528
85.06%
4 Star ★★★★
 
 
4,529
6.47%
3 Star ★★★☆☆
 
 
2,374
3.39%
2 Star ★★☆☆☆
 
 
1,496
2.14%
1 Star ☆☆☆☆
 
 
2,054
2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Karol Omlor
Oct 13, 2022
These flowers are beautiful fall colors, and the pumpkin vase is very nice as well. However, I must say there are very few flowers for the cost of $80. I love getting a photo of the arrangement I sent, so I can personally determine if I feel I am getting a good value for my order.
Responded To By:

Oct 13, 2022
Please give us a call at 214-324-2481 and we can make this right for you in whatever way you see fit! We are so sorry you are disappointed and appreciate your business and your feedback! Thanks Karol!
★★★★★
Reviewed By:
john blacklock
Oct 13, 2022
Great as always. :)
Responded To By:

Oct 13, 2022
Fantastic Thank you, John!
★★★★★
Reviewed By:
Rosemary Prichard
Oct 11, 2022
It was perfect. Thanks to everyone.
Responded To By:

Oct 11, 2022
We love that! Thank you, Rosemary!
★★★★★
Reviewed By:
Patsy Strawther Judea Baptist Church
Oct 11, 2022
Our church member was so happy too received the flower it really made her day...
Responded To By:

Oct 11, 2022
That is great! Thank you!
★★★★★
Reviewed By:
Joy Thompson
Oct 10, 2022
Delivery was great. Too small for what I paid for.
Responded To By:

Oct 11, 2022
Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit! We are sorry you are disappointed! Thanks, Joy!
★★★★★
Reviewed By:
SMAA
Oct 6, 2022
The basket, although adequate doesn't look anything like the picture. The picture shows a cherry color basket, and the items are more prominently placed. Was the picture a deluxe option? I ordered the standard. Perhaps in the future, you can show a more accurate description or photo, that would help us pick better.
Responded To By:

Oct 6, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry it didn't meet your expectations!
We value your business and your feedback! Thanks so much!
★★★★★
Reviewed By:
Linda Jez
Oct 5, 2022
I like receiving a picture of what is being sent. I do wish there was more of a selection to look at on your website. The flower arrangement was nice but I think the balloon was out of proportion to the arrangement.
Responded To By:

Oct 6, 2022
Please give us a call at 214-324-2481 so that we can make this right for you in whatever way you see fit! We are so sorry you were disappointed! We value your business and appreciate your feedback. Thanks, Linda!
★★★★★
Reviewed By:
Vickie Harrison
Oct 3, 2022
As usual nothing like the picture i based my order on. I have generously given you 3 stars, 1 of 2 more that i wanted to give you. If you dont have the inventory to duplicate your advertising Then remove it from your site. I ordered MORNING BRIGHT. Didn't happen.
Responded To By:

Oct 3, 2022
Thanks for your feed back, Vickie! if you haven't done so already, please give us a call at 214-324-2481 and we can make this right for you. However, we do notate on every arrangement and on ever... More
Thanks for your feed back, Vickie! if you haven't done so already, please give us a call at 214-324-2481 and we can make this right for you. However, we do notate on every arrangement and on every page of our website, that sometimes substitutions are necessary, and we will always keep the feel and colors of the arrangement picture, but sometimes we will have to sub things. Thank you for your business and loyalty. We value you as a customer.
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★★★★★
Reviewed By:
Sharon Matney
Oct 1, 2022
This looks lovely but not a 100.00 arrangement.
Responded To By:

Oct 3, 2022
Please give us call at 214-324-2481 so that we can make this right for you in whatever way you see fit. We value your business and your feedback. Thanks, Pam!
★★★★★
Reviewed By:
Marissa
Sep 30, 2022
Fruit quality looks good but the final product presentation seems cheap. The bow looks awful. Might be better to use a different material , like a lace to do the bow. The covering paper seems to have holes. Not what I expect from a $75 ($100 with delivery) gift. Could use a bigger basket so that the fruit doesn't look stacked up and about to fall as soon as the paper is opened.
Responded To By:

Sep 30, 2022
I have filed a service ticket for you and you should hear back from someone soon! We are sorry you are disappointed, and value your business and feedback, marissa!
★★★★★
Reviewed By:
Sharon Hudspeth
Sep 30, 2022
I was expecting more pink and not so many fall colors - I wanted to something a little brighter with some fall mixed in. I discussed it in great detail with the wonderful person that took my order.
Responded To By:

Sep 30, 2022
Please give us a call at 214-324-2481 so that we can make this right for you, Sharon! We are so sorry about the miscommunication and value your business. Thanks so much!
★★★★★
Reviewed By:
Opal
Sep 30, 2022
Good morning, I rated 3 stars because its not full like the photo when I made my order.
Responded To By:

Sep 30, 2022
Please give us a call at 214-324-2481 so that we can make this right for you, Opal! We are so sorry and value your business. Thanks so much!
★★★★★
Reviewed By:
Cindy hancock
Sep 29, 2022
Not as many flowers as the picture on website shows.
Responded To By:

Sep 29, 2022
If you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your feedback and value your business! Thank you, Cindy!
★★★★★
Reviewed By:
Jena Fogle-Williams
Sep 29, 2022
Expected more flowers than what it shows. Doesn't look like it's worth 75.00.
Responded To By:

Sep 29, 2022
Jena, I have filed a service ticket for you so we can make the arrangement more full before delivery. Customer service will contact you back to confirm that this has been changed. We are so sorry you are disappointed, and appreciate your business and your feedback. Thanks!
★★★★★
Reviewed By:
Anthony
Sep 26, 2022
No card was attached to arrangement, so family member had to ask who sent. Arrangement was of lesser quality than what pictured on website.
Responded To By:

Sep 27, 2022
If you would, please give us a call at 214-324-2481 so that we can make this right for you in whatever you see fit! We are so sorry for the error!
★★★★★
Reviewed By:
Diana Reyna
Sep 22, 2022
None at this time
Responded To By:

Sep 24, 2022
If you haven't done so already, please give us a call at 214-324-2481 so that we can make this right for you! We are so sorry that we didn't meet your expectations.
★★★★★
Reviewed By:
Leianna
Sep 19, 2022
Can u add sone color? This doesn't look anything like the online photo. This wasn't cheap. I expected more.
Responded To By:

Sep 19, 2022
Please give us a call at 214-324-2481 and we would be happy to help you with editing your order. Thanks so much!
★★★★★
Reviewed By:
Mary Manning
Sep 16, 2022
This is better
Responded To By:

Sep 19, 2022
Great! Thanks, Mary!
★★★★★
Reviewed By:
Irina Plumlee
Sep 16, 2022
yes, flowers look beautiful and I appreciate the photo very much. thank you.
Responded To By:

Sep 16, 2022
Thanks, Irina!
★★★★★
Reviewed By:
Maria Sikkel
Sep 16, 2022
Did not look like the photo one the website. Seemed a bit sparse for the price
Responded To By:

Sep 16, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thank you, Maria!
★★★★★
Reviewed By:
Sandra Kubin
Sep 15, 2022
It has too much greenery and BB for my taste.
Responded To By:

Sep 15, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. We are sorry you were disappointed.
★★★★★
Reviewed By:
Samantha
Sep 12, 2022
Love the form! The roses look a bit wilty ? And the others (lilies?) will open up I presume?
Responded To By:

Sep 13, 2022
Please give us a call at 214-324-2481 and we would be happy to correct any issues that you may have! Thanks so much!
★★★★★
Reviewed By:
Brad Baker
Sep 12, 2022
The arrangement wasn't close to what is pictured online, so I was disappointed. Expected more rose and less hydrangea.
Responded To By:

Sep 13, 2022
Please give us a call if you haven't already at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thanks, Brad!
★★★★★
Reviewed By:
Iris Chapman
Sep 9, 2022
The plant looks too tall for the pot. Maybe it looks better in person
Responded To By:

Sep 10, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thank you!
★★★★★
Reviewed By:
Karen VanLandingham
Sep 9, 2022
I loved getting the picture & I loved the arrangement. I loved the flowers, but I was very disappointed with the color of the flowers. When I ordered the arrangement over the phone, I went over that the arrangement had pink roses, white Lillie's, light orange gerber daisies & light yellow carnations just like the picture on your website. I wanted the pink with the softer colors, so I was disappointed.I do use McShans & I love this florist.
Responded To By:

Sep 9, 2022
Oh no! We are so sorry you were disappointed with your order! Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. Thanks so much!
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