McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70865 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,335
85.14%
4 Star ★★★★
 
 
4,565
6.44%
3 Star ★★★☆☆
 
 
2,392
3.38%
2 Star ★★☆☆☆
 
 
1,507
2.13%
1 Star ☆☆☆☆
 
 
2,066
2.92%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Vivian Lewis
Dec 22, 2021
Some of the flowers looked wilted and will not last long..
Responded To By:

Dec 22, 2021
We are sorry you're disappointed with your order. Please contact our Customer Service Team at help@mcshan.com for assistance in resolving the issue.
★★★★★
Reviewed By:
Doris Wiseman
Dec 21, 2021
Would liked for it to be a little Fuller and not so tall. Picture may not do it justice
★★★★★
Reviewed By:
Susan Dooley
Dec 21, 2021
Not what I ordered and does not look like the picture that the receiver sent us.,.photos not too good if they aren't accurate.
Responded To By:

Dec 21, 2021
We are sorry you're not happy with your order. Please contact our Customer Service Team a help@mcshan.com so we can help resolve this. We appreciate your feedback.
★★★★★
Reviewed By:
Karen vonForell
Dec 20, 2021
Been a customer for 40+ years and first time there's been a problem. Nowhere on the arrangement did it tell the Silbers' who the flowers were from. 5 days before the mystery was solved. Karen vonForell
Responded To By:

Dec 20, 2021
We apologize for any inconvenience this may have caused you or the recipient, and will take steps to avoid it happening in the future. Thank you for your feedback. We truly value your business.
★★★★★
Reviewed By:
James
Dec 18, 2021
The first delivery was a disaster. The stems broke off of the plant. Refused delivery. The second plant made it in tact. It was okay, not great.
Responded To By:

Dec 20, 2021
We are happy the second plant made it, and very sorry for any inconvenience this may have caused you.
★★★★★
Reviewed By:
Harold Robinson
Dec 17, 2021
Nice
Responded To By:

Dec 20, 2021
Thank you, Harold.
★★★★★
Reviewed By:
Susan
Dec 16, 2021
For the price, I think a bit more could have been done to it.
Responded To By:

Dec 20, 2021
We are sorry you're disappointed with your order, Susan. Please contact our Customer Service Team at help@mcshan.com. We value your business and appreciate your feedback.
★★★★★
Reviewed By:
Della Simmons
Dec 13, 2021
The order was well received. Not as full as I had expected for the price.
Responded To By:

Dec 13, 2021
Thank you, Della. We are happy the order was well received.
★★★★★
Reviewed By:
Karen McGraw
Dec 10, 2021
i was hoping for red and more blooms.
★★★★★
Reviewed By:
Roz Reese
Dec 10, 2021
I expected a better shaped Norfolk pine. This reminds me of Charlie Brown's Christmas tree.
Responded To By:

Dec 13, 2021
We appreciate your feedback. Please feel free to reach out to our Customer Service Team at help@mcshan.com.
★★★★★
Reviewed By:
Betty Murphy
Dec 6, 2021
Small arrangement for $100 plus.
Responded To By:

Dec 6, 2021
Thank you, Betty. We are sorry you were not totally happy with the arrangement.
Feel free to contact our Customer Service Team at help@mcshan.com. We value your business and appreciate your feedback.
★★★★★
Reviewed By:
Patricia Stewart
Dec 3, 2021
Lily arrangement: only one lily was in bloom. It would have been nicer with at least two in the arrangement blooming. Mixed bouquet was nice. I REALLY appreciate that you sent a photo! McShan has always been our florist of choice in the Dallas area.
Responded To By:

Dec 6, 2021
Thank you, Patricia. We are happy you find the photo helpful. We appreciate your business and appreciate your feedback.
★★★★★
Reviewed By:
Maritza Withrow
Dec 3, 2021
The bouquet I chose had a few other flowers. This so plain
Responded To By:

Dec 6, 2021
We are sorry you're disappointed in the arrangement. Please feel free to contact our Customer Service Team at help@mcshan.com.
★★★★★
Reviewed By:
Sheriee Staub
Nov 26, 2021
The flowers were beautiful; however, within one day several had wilted. After calling the store, a new bouquet was delivered and these are holding up much better. Getting a photo was nice.
Responded To By:

Nov 29, 2021
We are happy you like the arrangement, and find the photo helpful. Your business is very important to us.
★★★★★
Reviewed By:
Gloria Rush
Nov 20, 2021
A little disappointed with this arrangement for the amount of money paid. You guys generally tdo a good job. The yellow flowers are already shedding and too many marooned colored flowers together which gives a dark fall and not bright look.
Responded To By:

Nov 22, 2021
We are sorry you are disappointed with the arrangement. You can contact our Customer Service Team at help@mcshan.com. We appreciated your feedback.
★★★★★
Reviewed By:
Catherine Stincone
Nov 18, 2021
for this price it should look more like what I DI D ORDER!!! THIS IS NOT AS PRETTY AS SHOWN ON YOUR WEBSITE.
★★★★★
Reviewed By:
Wanda Kelley
Nov 11, 2021
Even though the plant was not very expensive, i was very disappointed with the scarcity shown in the plant.
Responded To By:

Nov 17, 2021
We are sorry to hear you are not completely happy with your arrangement. Please contact us at help@mcshan.com so we can help resolve this. We appreciate your feedback.
★★★★★
Reviewed By:
Karen
Nov 8, 2021
The flowers look pretty, and I appreciated getting a photo. However, when I called to ask if I could change the message as the original intended recipient had passed away before they could be delivered, I expected some expression of sympathy from the florist. She was able to redirect the flowers and change the note, and the family received them on time.
Responded To By:

Nov 16, 2021
Thank you.
★★★★★
Reviewed By:
LISA EVANS
Nov 1, 2021
I asked for a plant with fresh cut flowers also and I don't see any. Also when I order a plant is the only thing that you have is a Blooming Plant?
★★★★★
Reviewed By:
Hattie Long
Oct 29, 2021
I wish I had chosen the balloon colors. I don't like all the not matching colors. Yellow had nothing to do with the arrangement, color coordinating would have be better. I'll remember next time.
★★★★★
Reviewed By:
Dana Driscoll
Oct 28, 2021
This order should be a dozen roses and it may be, but in the picture it does not look like that many. Dana Driscoll
★★★★★
Reviewed By:
Leslye
Oct 27, 2021
It looks like a nice, full bouquet. However, the roses look like they're already fully opened and may not last very long. Hopefully I am wrong. I do like that you've sent a photo.
★★★★★
Reviewed By:
Pam Wolfgang
Oct 25, 2021
I wanted the red roses and the large leaf on the inside.
★★★★★
Reviewed By:
Linda Herndon
Oct 25, 2021
Sales accociate who took my order was excellent, very efficient. However, the arrangement on your website had two butterflies, which I loved and thought the recipient would love as well, but the one delivered had none. Disappointed.
★★★★★
Reviewed By:
Tara-Steve's receptionist who ordered the flowers.
Oct 25, 2021
Beautiful arrangement, excellent quick service and thank you for the photo updates. Only thing I wish had been handled differently was that the flowers had not been left on the door step. I would have preferred for them to have been hand delivered to her considering her age. She may have not been able to bend & lift them off the front porch.
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