McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 71078 reviews | Star Rating: 4.69
5 Star ★★★★★ |
60,527
|
85.16% |
4 Star ★★★★☆ |
4,577
|
6.44% |
3 Star ★★★☆☆ |
2,394
|
3.37% |
2 Star ★★☆☆☆ |
1,513
|
2.13% |
1 Star ★☆☆☆☆ |
2,067
|
2.91% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Lena Hatcher
Lena Hatcher
Sep 29, 2024
This is the first time that I have been disappointed. However, I know that mistakes happen. My recipient did not receive the wine. Please credit my account for the costs associated with the wine. She was happy with the roses.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 30, 2024
We apologize we can not leave the wine unless we are shown an ID. We then will set up a time to redeliver the wine with the recipient. Thank you Lena
Reviewed By:
Cathey Hand
Cathey Hand
Sep 28, 2024
Beautiful flowers, however, I did not want a bow, just ribbon winding through the arrangement.
Reviewed By:
Mary Thomas
Mary Thomas
Sep 26, 2024
To be honest doesn't look as full as I expected for 75$ . Maybe those are expensive flowers but they are not roses? Just being honest.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 26, 2024
Mary, If you are not happy please give us a call and discuss what flowers you want. This was a designer's choice arrangement for a man. If you want specific flowers let us know and we are happy to help. 214-324-2481 Thank you
Reviewed By:
Martha Cross
Martha Cross
Sep 25, 2024
No ribbon? Very plain looking
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 25, 2024
Give us a call and we are happy to help. 214-324-2481 Thank you!
Reviewed By:
Carolyn Bohlar
Carolyn Bohlar
Sep 25, 2024
Not sure how I like it until I see it in person. Not impressed with the picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 25, 2024
I believe once you see it you will be happy. Thank you Carolyn!
Reviewed By:
Alice McCloud
Alice McCloud
Sep 13, 2024
Not as specified -
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 13, 2024
Thank you for talking with us about your order Alice!
Reviewed By:
Vikki pruitt
Vikki pruitt
Sep 10, 2024
I requested an upgraded vase but it arrived with regular vase that's on the website. The flowers were beautiful but I was very disappointed in the vase.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 10, 2024
If you are not happy please give us a call at 214-324-2481 Thank you Vikki!
Reviewed By:
Nikki Evans
Nikki Evans
Sep 10, 2024
🥲
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 10, 2024
Please give us a call if you are not happy 214-324-2481 Thank you Nikki!
Reviewed By:
Tiji J Thomas
Tiji J Thomas
Sep 3, 2024
The order was for classic rose plant.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Sep 3, 2024
We apologize for not sending the correct plant. Thank you for discussing this with me Tiji!
Reviewed By:
Beatrice Garcia
Beatrice Garcia
Aug 30, 2024
I would have liked a pink bow It is for a ten year old granddaughter Also a more colorful basket and more cellophane to the top Can I see where the chips and cookies r in the basket I don't see them
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 30, 2024
If you are not happy please give us a call at 214-324-2481 Thank you!
Reviewed By:
Pam
Pam
Aug 29, 2024
Pretty but, the one on line was much more vibrant. I do appreciate geting the photo and same day delivery though.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 29, 2024
I apologize for it not being vibrant enough in the picture. The lighting is not as bright as our online picture. If you are still not pleased give us a call to our customer service team and we can help. 214-324-2481 Thank you Pam!
Reviewed By:
Cheryl Allen
Cheryl Allen
Aug 28, 2024
This is the 2nd time that I have placed an order online and the product really did not match nor look as good as the picture on your website. I have always used McShan for flowers and you have been marvelous in the past. You are really letting me down these days.....................
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 28, 2024
Thank you Cheryl for letting us know, I have sent back to design to be corrected.
If you have any questions please give us a call at 214-324-2481 Thank you!
If you have any questions please give us a call at 214-324-2481 Thank you!
Reviewed By:
Gay Selman
Gay Selman
Aug 20, 2024
I definitely like getting pictures but this picture today is not near as colorful looking as it appeared on the website and in the picture that was emailed to me yesterday. Overall, it is perfectly fine but for the price, I feel it should have been more colorful - there were brighter succulents in the original photos!
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Thank you for letting us make this right for you!
Reviewed By:
Skyler Taylor
Skyler Taylor
Aug 19, 2024
There wasn't a signature or message on the card.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Hello Skyler, we used the card message you typed up online and if there was no signature we don't add it, messages are printed and sent in the envelope attached to the arrangement.
Thank you Skyler!
Thank you Skyler!
Reviewed By:
Queen Jones
Queen Jones
Aug 9, 2024
Thanks for trying to get it right.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 9, 2024
Let me know if you are not happy. Thank you Queen!
Reviewed By:
Brennon O'Sullivan
Brennon O'Sullivan
Aug 3, 2024
This is pretty and it will do, but it is not what I requested. I specifically asked for traditional daisies (white with yellow centers). When asked if That was all I wanted, I said they could “work their florist magic” and add some greenery or a few other flowers as an accent. This arrangement, while pretty, appears to me to be equal parts (1/3 each) white, yellow and purple flowers. It is not what I requested. I do like getting a photo of what I ordered.
Reviewed By:
Deanna Snider
Deanna Snider
Jul 29, 2024
Wish I would have said no greenery or just a small amount! Not the look I was going for. I wanted a more feminine look more airy!! I appreciate the photo though! Thank you for sending!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 30, 2024
If you are not happy with the flowers please give us a call back 214-324-2481 we are happy to help. Thank you Deanna!
Reviewed By:
Betty Murphy
Betty Murphy
Jul 22, 2024
Don't see a doz roses.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 23, 2024
It is an all around arrangement. There is 12 roses. Thank you Betty!
Reviewed By:
Donya Chapman
Donya Chapman
Jul 20, 2024
My bouquet look like it's supposed to be a vase of flowers not something I will be holding.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 20, 2024
It is in the vase just so it can have water supply. If you have any questions please give us a call at 214-324-2481 Thank you!
Reviewed By:
Richard Smith
Richard Smith
Jul 19, 2024
Not quite what I was expecting compared to when I ordered this arrangement before.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 20, 2024
If you are not happy please give us a call 214-324-2481. Thank you Richard!
Reviewed By:
David Walker
David Walker
Jul 14, 2024
Nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2024
Thank you David!
Reviewed By:
Regina Sandifer
Regina Sandifer
Jul 11, 2024
The plant is beautiful, however I asked for a pole ivy (pothos). ThIs is an arrowhead plant.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2024
If you give us a call we wil be happy to help 214-324-2481 Thank you Regina!
Reviewed By:
Sandie
Sandie
Jul 8, 2024
Flowers were beautiful but the prices have gone way up.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 10, 2024
Thank you Sandie!
Reviewed By:
Mrs James Busby
Mrs James Busby
Jul 4, 2024
Not sure that this is correct. I received 2 messages showing different arrangements. The second one is what I hope was received by Ms. Baker. Therefore, no comment on this message/arrangement. Minnie Busby Titsworth
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 10, 2024
If you give us a call we will be happy to help. Thank you Mrs Busby!
Reviewed By:
Sandra Marx
Sandra Marx
Jul 2, 2024
Nice & green. Could have used more flowers like the callas in the online picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 2, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Sandra!
Thank you Sandra!