McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69717 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,292
85.05%
4 Star ★★★★
 
 
4,524
6.49%
3 Star ★★★☆☆
 
 
2,361
3.39%
2 Star ★★☆☆☆
 
 
1,493
2.14%
1 Star ☆☆☆☆
 
 
2,047
2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Holly Young
May 17, 2024
McShan - appreciate you trying again. The roses do look less opened, but again, it's the same colors as yesterday's (I did not order burgundy, yellow, and pink flowers, which do not really go together very well (as I stated in my earlier review and to the customer service rep); I ordered yellow and lilac). It appears to be the same size overall but with even less roses than yesterday's first bouquet. Clearly what is shown on the website is not what is able to be fulfilled for whatever reason. Disappointing still and now a day later in delivery.
Responded To By:
Tracy Mayes / Manager
May 17, 2024
If you are not happy please give us a call to discuss. Thank you Holly!
★★★★★
Reviewed By:
Holly Young
May 16, 2024
Thanks for the opportunity to review. I ordered the medium size arrangement, and this looks to be the smaller one, as if McShan skimped slightly on the number of flowers. I counted the flowers shown on both and this is clearly smaller. The colors do not match the picture; and while I know that happens, these colors clearly do not go together very well.....so mildly disappointed
Responded To By:
Tracy Mayes / Manager
May 16, 2024
If you give our customer service team a call we will be happy to help.
214-324-2481 Thank you Holly!
★★★★★
Reviewed By:
Annette Wafer
May 16, 2024
I was somewhat disappointed. I was looking for more of the white flowers to look more fuller like the original picture online for the deluxe price the reason I didn't mind paying more for the flower.
Responded To By:
Tracy Mayes / Manager
May 16, 2024
We sent a new picture. Let us know if it is ok. Thank you Annette!
★★★★★
Reviewed By:
William S Chadwick
May 15, 2024
Flowers were pretty and fresh. The box that they came in leaked to some degree so we had water flowing down the kitchen counter and down the cabinets. We didnt catch it for a little while so it made somewhat of a mess. Think you need to make sure the box is water tight or find a way to prevent this in the future.
Responded To By:
Tracy Mayes / Manager
May 15, 2024
We apologize for the leak. If you are not happy please give us a call at 214-324-2481 we will be happy to help.
★★★★★
Reviewed By:
Virginia Billingslea
May 15, 2024
This plant do not look like the one on the picture.
Responded To By:
Tracy Mayes / Manager
May 15, 2024
We will take this back to design and have them rework the arrangement more like the photo on the website. Thank you Virginia!
★★★★★
Reviewed By:
Laura
May 14, 2024
Sadly, I can only give 3 stars based on the photo that was sent to me. The arrangement seemed exceedingly overpriced based on the quantity of the plants and the container. I grew up using McShan's Florist using McShan's regularly and was pleased to call upon you again to send an arrangement to my mom. I appreciated the good level of service and the communication but feel the arrangement was extremely overpriced.
Responded To By:
Tracy Mayes / Manager
May 14, 2024
If you give us a call at 214-324-2481 we will be happy to help.
Thank you Laura!
★★★★★
Reviewed By:
Billie McCalla
May 14, 2024
Hamilton Park UMC
Responded To By:
Tracy Mayes / Manager
May 14, 2024
Thank you! If you are not happy please let us know.
★★★★★
Reviewed By:
Elaine Maddox
May 14, 2024
Take out sooo much red. Just a touch. Maybe 3 red flowers. Mainly purples and pinks.
Responded To By:
Tracy Mayes / Manager
May 14, 2024
Glad we got this corrected for you Elaine. Thank you!
★★★★★
Reviewed By:
Jennifer
May 11, 2024
It's pretty, but it does not look anything like the photo I chose from.
Responded To By:
Tracy Mayes / Manager
May 11, 2024
Jennifer, If you are not happy please call us at 214-324-2481
★★★★★
Reviewed By:
Emily Hirsh
May 11, 2024
Hmm. It doesn't at all look like the photo on your website. There is no variety of shades of purple, no variety of shades of greens. This doesn't look like what I thought it would. I'm disappointed in this one.
Responded To By:
Tracy Mayes / Manager
May 11, 2024
Thank you Emily for discussing the arrangement with me. We will send a new picture when it is ready.
★★★★★
Reviewed By:
Stacey Floyd
May 11, 2024
I'm not wild about the plain black plastic bucket it's being delivered in. The arrangement is okay.
Responded To By:
Tracy Mayes / Manager
May 11, 2024
If you are not happy please give us a call at 214-324-2481
Thank you!
★★★★★
Reviewed By:
Kathy Harrell
May 10, 2024
The flowers look beautiful, I ask for the white vase.
Responded To By:
Tracy Mayes / Manager
May 10, 2024
Kathy, I'm sorry we only have the green containers. Thank you!
★★★★★
Reviewed By:
Susan Rushing
May 10, 2024
Absolutely stunning! You never disappoint.
Responded To By:
Tracy Mayes / Manager
May 10, 2024
Thank you Susan!
★★★★★
Reviewed By:
Tony Khuong
May 6, 2024
Another beautiful arrangement that had a leaky bottom
Responded To By:
Tracy Mayes / Manager
May 6, 2024
Please give us a call we will be happy to help. Thank you Tony!
214-324-2481
★★★★★
Reviewed By:
Jena Fogle-Williams
May 6, 2024
This arrangement is much smaller than I expected.
Responded To By:
Tracy Mayes / Manager
May 6, 2024
Jena, This arrangement is an elegant size appropriate for a desk. We apologize if you thought it might be larger. Thank you!
★★★★★
Reviewed By:
Tony Khuong
May 2, 2024
My wife really enjoyed the flowers but the base is leaking water everywhere and we don't know what to do because it's such a nice arrangement but the quality of the base is not satisfactory
Responded To By:
Tracy Mayes / Manager
May 3, 2024
We apologize for the container. If you give our customer service team a call we will be happy to help in anyway! 214-324-2481
★★★★★
Reviewed By:
Evelyn Rosborough
May 2, 2024
Thanks.
Responded To By:
Tracy Mayes / Manager
May 2, 2024
Evelyn, If you are not please with the Azalea we do have other options.
Just let our customer service team know and we will be happy to help in
any way. Thank you! 214-324-2481
★★★★★
Reviewed By:
IM
Apr 24, 2024
I was told it would be fuller overall. It looks thrown together.
Responded To By:
Tracy Mayes / Manager
Apr 24, 2024
If you are not happy please call our customer service team and we will be happy to help. Thank you! 214-324-2481
★★★★★
Reviewed By:
Kathy
Apr 23, 2024
This picture looks very different from what I ordered.
Responded To By:
Tracy Mayes / Manager
Apr 23, 2024
We apologize Kathy. I will have our customer service team give you a call.
Thank you!
★★★★★
Reviewed By:
Stewart Wayne
Apr 22, 2024
The roses are wide open. How will they look in a couple of days?
★★★★★
Reviewed By:
Edna C Harrison
Apr 3, 2024
The Sales Reps Always represent McShanns Florist extremely well. Very accommodating
Responded To By:
Tracy Mayes / Manager
Apr 3, 2024
We appreciate you Edna!
★★★★★
Reviewed By:
Reis Myers McCormick
Apr 2, 2024
All's well that ends well. This is not what I ordered but my friend in the hospital loved it anyway. I asked specifically for an arrangement with "an overgrown English garden look, with holly hocks or foxglove or something, with ivy dangling down." This looks like a plant to me. Glad to have a photo, yes.
Responded To By:
Tracy Mayes / Manager
Apr 2, 2024
We apologize if you are not happy. We do not carry fox glove they are actually toxic to people and pets. We did did add a mini rose bush for a nice blooming plant. However if you give us a call we will be happy to help. Thank you Reis
★★★★★
Reviewed By:
Darcy Molyet
Mar 26, 2024
Still not looking like the picture online. The plant in front is fuller, but it's too big. But the ivey in the front that was in the first picture and it will be good to go.
Responded To By:
Tracy Mayes / Manager
Mar 26, 2024
Customer service will give you a call to discuss. Thank you Darcy!
★★★★★
Reviewed By:
The Well Church
Mar 26, 2024
A lot of the the palm leaves were very skimpy nit full at all
★★★★★
Reviewed By:
Darcy Molyet
Mar 26, 2024
Not a fan of the tall looking plant...I like the plants that were in the photo online.
Responded To By:
Tracy Mayes / Manager
Mar 26, 2024
Darcy, Thank you for letting us know, We are reworking it now. Then we will send a new picture.
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