McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70271 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,786
|
85.08% |
4 Star ★★★★☆ |
4,543
|
6.46% |
3 Star ★★★☆☆ |
2,382
|
3.39% |
2 Star ★★☆☆☆ |
1,499
|
2.13% |
1 Star ★☆☆☆☆ |
2,061
|
2.93% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Gay Selman
Gay Selman
Aug 20, 2024
I definitely like getting pictures but this picture today is not near as colorful looking as it appeared on the website and in the picture that was emailed to me yesterday. Overall, it is perfectly fine but for the price, I feel it should have been more colorful - there were brighter succulents in the original photos!
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Thank you for letting us make this right for you!
Reviewed By:
Skyler Taylor
Skyler Taylor
Aug 19, 2024
There wasn't a signature or message on the card.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Aug 24, 2024
Hello Skyler, we used the card message you typed up online and if there was no signature we don't add it, messages are printed and sent in the envelope attached to the arrangement.
Thank you Skyler!
Thank you Skyler!
Reviewed By:
Queen Jones
Queen Jones
Aug 9, 2024
Thanks for trying to get it right.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 9, 2024
Let me know if you are not happy. Thank you Queen!
Reviewed By:
Brennon O'Sullivan
Brennon O'Sullivan
Aug 3, 2024
This is pretty and it will do, but it is not what I requested. I specifically asked for traditional daisies (white with yellow centers). When asked if That was all I wanted, I said they could “work their florist magic” and add some greenery or a few other flowers as an accent. This arrangement, while pretty, appears to me to be equal parts (1/3 each) white, yellow and purple flowers. It is not what I requested. I do like getting a photo of what I ordered.
Reviewed By:
Deanna Snider
Deanna Snider
Jul 29, 2024
Wish I would have said no greenery or just a small amount! Not the look I was going for. I wanted a more feminine look more airy!! I appreciate the photo though! Thank you for sending!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 30, 2024
If you are not happy with the flowers please give us a call back 214-324-2481 we are happy to help. Thank you Deanna!
Reviewed By:
Betty Murphy
Betty Murphy
Jul 22, 2024
Don't see a doz roses.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 23, 2024
It is an all around arrangement. There is 12 roses. Thank you Betty!
Reviewed By:
Donya Chapman
Donya Chapman
Jul 20, 2024
My bouquet look like it's supposed to be a vase of flowers not something I will be holding.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 20, 2024
It is in the vase just so it can have water supply. If you have any questions please give us a call at 214-324-2481 Thank you!
Reviewed By:
Richard Smith
Richard Smith
Jul 19, 2024
Not quite what I was expecting compared to when I ordered this arrangement before.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 20, 2024
If you are not happy please give us a call 214-324-2481. Thank you Richard!
Reviewed By:
David Walker
David Walker
Jul 14, 2024
Nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2024
Thank you David!
Reviewed By:
Regina Sandifer
Regina Sandifer
Jul 11, 2024
The plant is beautiful, however I asked for a pole ivy (pothos). ThIs is an arrowhead plant.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2024
If you give us a call we wil be happy to help 214-324-2481 Thank you Regina!
Reviewed By:
Sandie
Sandie
Jul 8, 2024
Flowers were beautiful but the prices have gone way up.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 10, 2024
Thank you Sandie!
Reviewed By:
Mrs James Busby
Mrs James Busby
Jul 4, 2024
Not sure that this is correct. I received 2 messages showing different arrangements. The second one is what I hope was received by Ms. Baker. Therefore, no comment on this message/arrangement. Minnie Busby Titsworth
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 10, 2024
If you give us a call we will be happy to help. Thank you Mrs Busby!
Reviewed By:
Sandra Marx
Sandra Marx
Jul 2, 2024
Nice & green. Could have used more flowers like the callas in the online picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 2, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Sandra!
Thank you Sandra!
Reviewed By:
Julia Moore
Julia Moore
Jun 26, 2024
Nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 26, 2024
If you are not happy with the flowers please give us a call at 214-324-2481
Thank you Julia!
Thank you Julia!
Reviewed By:
Shari Martin
Shari Martin
Jun 21, 2024
I like getting photos. Great idea! And I truly appreciated the timely delivery. However, neither of the two arrangements looked like the pictures displayed on the website. Fewer flowers and different colors in both. Very disappointing.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2024
We apologize if you are not happy. But the arrangements are the same colors and to value. If we can help please call us at 214-324-2481 Thank you!
Reviewed By:
Stacey E Hamilton
Stacey E Hamilton
Jun 13, 2024
Nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 13, 2024
If you are not happy please give us a call at 214-324-2481
Thank you Stacey!
Thank you Stacey!
Reviewed By:
Stephanie Brightmon
Stephanie Brightmon
Jun 11, 2024
Colors are not what I expected
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 11, 2024
If you give us a call we will be happy to help. 214-324-2481 Thank you!
Reviewed By:
Jan Gentzel
Jan Gentzel
Jun 4, 2024
I thought it would be much bigger and prettier. I paid more for the designers choice. The recipients are very good friends of ours. It is pretty but not outstanding as we see at other functions.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Jun 11, 2024
Sorry you were not happy with the order, however sometimes the pictures can be misleading on size. Give us a call and we would be more than happy to make this right for you. 214-324-2481
Thank you, Jan!
Thank you, Jan!
Reviewed By:
Draper Thomas
Draper Thomas
May 24, 2024
Teleflora photo was better - had square glass vase instead of round plastic and used tension between lime green and pink flowers that was lost when McShans substituted red roses
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 24, 2024
Thank you Draper, However the roses are hot pink and the vase is a clear glass cylinder with a leaf wrap to hide the stems. If you are not happy with the arrangement please give us a call and we will be happy to help. Thank you!
Reviewed By:
Anne Apple
Anne Apple
May 20, 2024
Honestly, I expected more "pink" the color is not what I expected at all, I wish I had chosen yellow.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 21, 2024
You can specify when placing your order to have a hot pink or light pink. If you are not happy please call us to discuss. 214-324-2481 Thank you!
Reviewed By:
Holly Young
Holly Young
May 17, 2024
McShan - appreciate you trying again. The roses do look less opened, but again, it's the same colors as yesterday's (I did not order burgundy, yellow, and pink flowers, which do not really go together very well (as I stated in my earlier review and to the customer service rep); I ordered yellow and lilac). It appears to be the same size overall but with even less roses than yesterday's first bouquet. Clearly what is shown on the website is not what is able to be fulfilled for whatever reason. Disappointing still and now a day later in delivery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 17, 2024
If you are not happy please give us a call to discuss. Thank you Holly!
Reviewed By:
Holly Young
Holly Young
May 16, 2024
Thanks for the opportunity to review. I ordered the medium size arrangement, and this looks to be the smaller one, as if McShan skimped slightly on the number of flowers. I counted the flowers shown on both and this is clearly smaller. The colors do not match the picture; and while I know that happens, these colors clearly do not go together very well.....so mildly disappointed
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2024
If you give our customer service team a call we will be happy to help.
214-324-2481 Thank you Holly!
214-324-2481 Thank you Holly!
Reviewed By:
Annette Wafer
Annette Wafer
May 16, 2024
I was somewhat disappointed. I was looking for more of the white flowers to look more fuller like the original picture online for the deluxe price the reason I didn't mind paying more for the flower.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2024
We sent a new picture. Let us know if it is ok. Thank you Annette!
Reviewed By:
William S Chadwick
William S Chadwick
May 15, 2024
Flowers were pretty and fresh. The box that they came in leaked to some degree so we had water flowing down the kitchen counter and down the cabinets. We didnt catch it for a little while so it made somewhat of a mess. Think you need to make sure the box is water tight or find a way to prevent this in the future.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 15, 2024
We apologize for the leak. If you are not happy please give us a call at 214-324-2481 we will be happy to help.