McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69716 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,291
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,361
|
3.39% |
2 Star ★★☆☆☆ |
1,493
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Tammiec
Tammiec
Jan 17, 2020
I thought the vase was bigger.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 17, 2020
Hello Tammie, Thank you very much for your feedback! We sent you an email to explain the order. Please contact us if you have further questions or would like to discuss. You can reach us at help@mcshan.com or 214-324-2418.
Reviewed By:
Denise
Denise
Jan 16, 2020
I ordered and paid the upcharge for the deluxe so that there would be more flowers added per the website description. This is pretty basic.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 16, 2020
Denise, This arrangement was upgraded with lilies. Unfortunately, the lilies have not opened yet, but they soon will! If there is anything we can assist you with, please contact us at help@mcshan.com. Thank you for your feedback!
Reviewed By:
Susan Miller
Susan Miller
Jan 10, 2020
I would have preferred different color orchids and I do not like the choice for the tall greenery
Reviewed By:
Carol M Calkins
Carol M Calkins
Jan 6, 2020
The flowers were exactly what I ordered. However, they were to be in place for a memorial service and when I arrived they were not there. It was extremely upsetting having to track them down less than 45 minutes before the service. I hope that Tracey a
Reviewed By:
Margie
Margie
Jan 2, 2020
Quite different from arrangement on website. Not as elegant looking. Why so many flowers?
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 2, 2020
Margie, Often times we do need to make substitutions, please see our substitution policy online. If there is anything we can do to assist you further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Carol Pellafone
Carol Pellafone
Jan 2, 2020
Thanks for sending photo. I'm disappointed that from picture some yellow flowers look old already. I was expecting something unique as a designer choice.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 2, 2020
Carol, Thank you so much for speaking with us. We were happy to return this to the designer to make the requested changes!
Reviewed By:
Bullock
Bullock
Dec 30, 2019
Not a look for a funeral
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 30, 2019
We filled your order as you requested, if there is anything we can do to assist you further, please contact us at help@mcshan.com. Thank you for your feedback!
Reviewed By:
Margie
Margie
Dec 30, 2019
Not what I envisioned
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 31, 2019
Thank you Margie!
Reviewed By:
Donna-Marie
Donna-Marie
Dec 24, 2019
This is not nearly as striking as the sample. Not by a long shot.
Reviewed By:
Jennifer Sypal
Jennifer Sypal
Dec 23, 2019
The actual arrangement has more green filler, than the website photo, which had only evergreen leaves and light green items. The website box container was also darker and more rustic looking. I know the recipient will appreciate it.
Reviewed By:
Charlotte
Charlotte
Dec 22, 2019
To pay for the premium to have more flowers I was very disappointed in the amount of flowers in the arrangement. I feel that I overpaid for the product that was sent out
Reviewed By:
Margie
Margie
Dec 22, 2019
Not excited about it. I suppose it will do. Colors not blended well. The only fruit I see is red apples. I know it's too late to make changes.
Reviewed By:
Shanna
Shanna
Dec 20, 2019
This is not what I had in mind and does not quite look like the picture from which I ordered. The picture showed a more prominent poinsettia, and this has more greenery. This does not look as seasonal as I had hoped.
Reviewed By:
Donna
Donna
Dec 19, 2019
I thought I purchased more than just one balloon and that it would be bright, not one white one
Reviewed By:
Georgianne Lee
Georgianne Lee
Dec 19, 2019
Nice arrangement, but I am a little bit disappointed. I think I was expecting something much larger and more colorful. I have used McShan's for decades. It is the thought that counts and I know my sister will appreciate the flowers
Reviewed By:
TP
TP
Dec 18, 2019
This is not exactly what was described to me. I didn't know there would be so much greenery. I expected more of the mum and poinsettia and less filler. TP
Reviewed By:
Nancy
Nancy
Dec 17, 2019
I do not know if it is the photo, but the red leaves do not look good, and there is more red leaves, and fresher from the ones you buy in the store.
Reviewed By:
TravisBoris
TravisBoris
Dec 10, 2019
I wish they would have dressed it up a little more qirh a ribbon or a bow