McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 71247 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,681
 85.17%
4 Star ★★★★☆
 
 
4,581
 6.43%
3 Star ★★★☆☆
 
 
2,399
 3.37%
2 Star ★★☆☆☆
 
 
1,515
 2.13%
1 Star ★☆☆☆☆
 
 
2,071
 2.91%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
JN
Mar 3, 2020
Thought your supposed to get six roses, I only see five. Overall arrangement looks stalky and not full.
Responded To By:
Customer Service / C.S.
Mar 3, 2020
The arrangement does have 6 roses, the arrangement was designed to be beautiful from angles, so you are unable to see the entire presentation. If you would like to discuss your order further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Debra Hall
Mar 2, 2020
Nice, but dark in the very center at the top,it could have looked a little more cheerful, for a 6 year old little girl, and you did not add a bow like you said you would. But thank you all for what you did do.
★★★★★
Reviewed By:
Jacqueline Vaughn
Mar 2, 2020
I expected the plant to be fuller.
Responded To By:
Customer Service / C.S.
Mar 2, 2020
Jacqueline, This is our 6" ivy pole, often our pictures rarely do the arrangement justice. If you would like to discuss this further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★★
Reviewed By:
Me
Feb 29, 2020
Not as colorful as I'd hope
★★★★★
Reviewed By:
Charlotte
Feb 29, 2020
Ok. A little lopsided. Vase seems small for arrangement.
★★★★★
Reviewed By:
Linda Holmes
Feb 29, 2020
Was told it would look EXACTLY like picture on your website. In addition it pretty much states that on your website. What I loved about arrangement on web was all the ‘babies breaths” It doesn't look like you put any “babies breath” in my arrangement
★★★★★
Reviewed By:
Lori Pipkins
Feb 27, 2020
Not as full on the right side (looking from the front of vase) as i thought it should be
Responded To By:
Customer Service / C.S.
Feb 27, 2020
Thank you very much for your feedback, Lori. I just left you a voice message. We would be happy to discuss the arrangement with you. You can contact us at 214-324-2481 or at help@mcshan.com. Thanks very much!
★★★★★
Reviewed By:
Deborah Yates
Feb 27, 2020
We are a very long time customer of McShan's and we can sincerely say we have never been disappointed with any past order. This is a pretty Azalea, but not the normal quality we are accustomed to from McShan's. We are hoping it is the angle of the pictu
Responded To By:
Customer Service / C.S.
Feb 27, 2020
Thank you very much for the feedback, Deborah. We appreciate it. Definitely let us know if you are not pleased with the plant after you see it. We will be happy to replace it if requested!
★★★★★
Reviewed By:
Jeff
Feb 27, 2020
Was a little disappointed in the size of the arrangement, expected a little more for the price, as well as coming from McShan's.
Responded To By:
Customer Service / C.S.
Feb 27, 2020
Thank you for speaking with us about this Jeff. We are working on remedying the situation!
★★★★★
Reviewed By:
Mai Brown
Feb 26, 2020
I requested pinks and reds. Didn't say yellow or orange. Beautiful arrangement.
Responded To By:
Customer Service / C.S.
Feb 26, 2020
Thank you very much for speaking with me about this, Mai. We appreciate you ordering from us, and your understanding about the colors used for your arrangement!
★★★★★
Reviewed By:
Rhegar
Feb 25, 2020
Doesn't present itself as a deluxe order. I paid for half dozen roses.
Responded To By:
Customer Service / C.S.
Feb 25, 2020
Thank you very much for speaking with us about your order! As we discussed, the arrangement does have 6 roses (sorry this does not show from the picture), and two stems of lilies. It was filled to value for your deluxe order, and we hope the recipient enjoys the flowers!
★★★★★
Reviewed By:
RitaP
Feb 25, 2020
The online pic has Eucalyptus and accent flowers. What was delivered was plain flowers with greenery. Not impressed for what I paid.
Responded To By:
Customer Service / C.S.
Feb 25, 2020
Hello Rita - Thank you for your feedback! I just left a message on your voice mail. Please contact us at your convenience so we can discuss your order. Thanks so much! 214-324-2481
★★★★★
Reviewed By:
Sarah
Feb 22, 2020
The flowers were pretty but I asked for blue and white with feminine accents (the last part was a suggestion by your sales person). There wasn't really any blue. Not even enough to be considered a main flower. These were for my sister's funeral. Her favor
★★★★★
Reviewed By:
Janice Chapman
Feb 19, 2020
I went in person to florist to order a casket spray and an easel spray for my mom's funeral. The order for the casket spray was totally wrong so it had to be redone. It was late to the visitation. I don't see how this happened. I spent over $800 on flow
★★★★★
Reviewed By:
Southern Enterprises
Feb 18, 2020
the online photo had some purple for a little added color included in it. This is pretty, but we chose an arrangement based on an online photo. This photo doesn't have any color with the white roses, it just all white, but it will do.
★★★★★
Reviewed By:
Brett
Feb 18, 2020
Paid for the premium upgrade and don't think that is what was delivered. When you pay $150 for some roses you expect better.
★★★★★
Reviewed By:
Jim Satery
Feb 17, 2020
Not that great this time, 4 days later and still waiting for the Lilly's to open. 50 years dealing with McShans, first time I have been unimpressed, especially for $150.00 arrangement.
★★★★★
Reviewed By:
Bishop
Feb 17, 2020
The flowers arrived on time and arranged beautifully. Three days later, the small purple flowers have opened up but the rest of the buds are still closed. Disappointing compared to many other bouquets previously received from McShan.
★★★★★
Reviewed By:
Kenneth Walter
Feb 16, 2020
Overpriced
★★★★★
Reviewed By:
Esther Cohen
Feb 16, 2020
No tulips. Specifically asked for white tulips
★★★★★
Reviewed By:
N/A
Feb 15, 2020
Not worth the price...
★★★★★
Reviewed By:
Mark Brown
Feb 15, 2020
Very efficient delivery as usual. Not as bright or full as expected. Operator was very on point as they usually are but made an error in repeating delivery address on the phone. Long-time customer, not up to McShan's standards.
★★★★★
Reviewed By:
Jill Reitmeyer
Feb 14, 2020
I believe that I asked for no Lillies in the arrangement. I understand that these are inexpensive and large so that they make good filler for arrangements, but please find something else to use in rose arrangements. I'd rather pay a little more than to “
★★★★★
Reviewed By:
Carolyn
Feb 14, 2020
There is suppose to be additional purple flowers as well according to the picture on your website. Seems like an awful lot of greenery. Can we please fix this. Maybe add some baby breath.
★★★★★
Reviewed By:
Gloria Guevara
Feb 14, 2020
I thought it was supposed to have 6 Rose's. Need to show off Rose's tok much greenery
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