McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71249 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,683
|
85.17% |
| 4 Star ★★★★☆ |
4,581
|
6.43% |
| 3 Star ★★★☆☆ |
2,399
|
3.37% |
| 2 Star ★★☆☆☆ |
1,515
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,071
|
2.91% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Donna Roberts
Donna Roberts
Feb 14, 2020
I hope this has the 12 roses that were pictured when I ordered. It is hard to tell from this picture. 6pm and still no flowers
Reviewed By:
Brian
Brian
Feb 14, 2020
None of the Lillie's are in bloom.
Reviewed By:
William Jones
William Jones
Feb 13, 2020
Late requested before 2pm
Reviewed By:
Phyllis
Phyllis
Feb 13, 2020
Pretty but this picture looks like it only has 1 red rose. Ordered arrangement with 6 pink & 6 red.
Reviewed By:
JT
JT
Feb 13, 2020
The vase floral arrangement already looks wilted. The carnation arrangement looks very nice. Can something be done now to fix the wilted flowers before sending out?
Reviewed By:
Me
Me
Feb 7, 2020
I would NOT have used WHITE FILLER with white roses!!!!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 7, 2020
Thank you for speaking with us about this order. We were happy to change the filler flowers for you!
Reviewed By:
Terry
Terry
Feb 5, 2020
Looks pretty small.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 5, 2020
Terry, We have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Karyn Koerwer
Karyn Koerwer
Feb 4, 2020
Looks good but are the roses too old since they are so open?
Reviewed By:
Sherrie Weir
Sherrie Weir
Feb 2, 2020
The arrangement is pretty, however, I thought there would be more blooming flowers with some red.
Reviewed By:
Carolyn
Carolyn
Jan 31, 2020
Not as full as I would have like. But it had nice healthy green leave. Yes love getting picture. Thank u.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 31, 2020
Thank you for speaking with us about the plant, Carolyn. I regret that we were not in time to make a replacement. The plant that we sent is very healthy, however, and we hope that the recipient enjoys it.
Reviewed By:
Cordia York
Cordia York
Jan 29, 2020
Thought it would be a larger fuller plant for $55.00 Thank you anyway
Responded To By:
Bruce McShan / President
Bruce McShan / President
Jan 29, 2020
Thank you for speaking with us about this, Cordia. We are happy to be replacing the plant for you with a fuller one.
Reviewed By:
Alicia Gonzalez
Alicia Gonzalez
Jan 21, 2020
I see no grapes or bananas.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 21, 2020
Alicia, Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness. If there is anything we can do to assist you further, please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Adrian Sutton
Adrian Sutton
Jan 17, 2020
Doesn't look quite like the picture, but this will be ok. Also thought the lily's would be stargazers, but these pink are ok also.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 17, 2020
Thank you for speaking with us about the arrangement. We are glad that you were pleased with it.
Reviewed By:
Tammiec
Tammiec
Jan 17, 2020
I thought the vase was bigger.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 17, 2020
Hello Tammie, Thank you very much for your feedback! We sent you an email to explain the order. Please contact us if you have further questions or would like to discuss. You can reach us at help@mcshan.com or 214-324-2418.
Reviewed By:
Denise
Denise
Jan 16, 2020
I ordered and paid the upcharge for the deluxe so that there would be more flowers added per the website description. This is pretty basic.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 16, 2020
Denise, This arrangement was upgraded with lilies. Unfortunately, the lilies have not opened yet, but they soon will! If there is anything we can assist you with, please contact us at help@mcshan.com. Thank you for your feedback!
Reviewed By:
loghry
loghry
Jan 12, 2020
no blooms
Reviewed By:
Susan Miller
Susan Miller
Jan 10, 2020
I would have preferred different color orchids and I do not like the choice for the tall greenery
Reviewed By:
Kevin
Kevin
Jan 8, 2020
The wooden truck planter was so much better than this one.
Reviewed By:
Carol M Calkins
Carol M Calkins
Jan 6, 2020
The flowers were exactly what I ordered. However, they were to be in place for a memorial service and when I arrived they were not there. It was extremely upsetting having to track them down less than 45 minutes before the service. I hope that Tracey a
Reviewed By:
Kimberly Fillmon-Smith
Kimberly Fillmon-Smith
Jan 3, 2020
I expected them to be bigger given the price
Reviewed By:
Margie
Margie
Jan 2, 2020
Quite different from arrangement on website. Not as elegant looking. Why so many flowers?
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 2, 2020
Margie, Often times we do need to make substitutions, please see our substitution policy online. If there is anything we can do to assist you further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Carol Pellafone
Carol Pellafone
Jan 2, 2020
Thanks for sending photo. I'm disappointed that from picture some yellow flowers look old already. I was expecting something unique as a designer choice.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jan 2, 2020
Carol, Thank you so much for speaking with us. We were happy to return this to the designer to make the requested changes!
Reviewed By:
Bullock
Bullock
Dec 30, 2019
Not a look for a funeral
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 30, 2019
We filled your order as you requested, if there is anything we can do to assist you further, please contact us at help@mcshan.com. Thank you for your feedback!
Reviewed By:
Margie
Margie
Dec 30, 2019
Not what I envisioned
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Dec 31, 2019
Thank you Margie!
Reviewed By:
Stacey
Stacey
Dec 24, 2019
Can't see the basket clearly over the envelope
