McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 72256 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
61,613
 85.27%
4 Star ★★★★☆
 
 
4,610
 6.38%
3 Star ★★★☆☆
 
 
2,417
 3.35%
2 Star ★★☆☆☆
 
 
1,525
 2.11%
1 Star ★☆☆☆☆
 
 
2,091
 2.89%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Barbara Chambers
Jun 7, 2019
I am out of state and tried to explain but not what I invisioned. This was for my sister who was very sick. Disappointed for what I spent 😞
Responded To By:
Customer Service / C.S.
Jun 8, 2019
Barbara, Thank you so much for speaking with us about your order. We are glad we were able to come up with a fair resolution! Thank you so much for your feedback!
★★★★★
Reviewed By:
Jan Williams
Jun 5, 2019
Basket seems to be much smaller than picture online.
Responded To By:
Customer Service / C.S.
Jun 6, 2019
Jan, Our pictures are a quick snapshot of the basket and is not a professional picture. I can assure you this is filled to value. If you have any questions please contact us at help@mcshan.com or 214-324-2481. Thank you!
★★★★★
Reviewed By:
Diane
Jun 5, 2019
A little disappointed. It's pretty but not quite as pretty as the picture was.
Responded To By:
Customer Service / C.S.
Jun 5, 2019
Thank you for speaking with us earlier & giving us the opportunity to correct this for you!
★★★★★
Reviewed By:
Beverly
Jun 3, 2019
I am not a florist, but in my opinion, the lilies detract from the roses due to their large size. I would prefer smaller contrasting flowers for this particular arrangement.
Responded To By:
Customer Service / C.S.
Jun 3, 2019
Beverly, Thank you for your feedback. We were glad we could switch the upgrade of flowers to blue delphinium!
★★★★★
Reviewed By:
Diane Barnes
Jun 2, 2019
What I am seeing in this picture was not what was delivered. It was yellow roses instead of white. The blues were different than this picture. I like what is showing but it was different than this. It was nice but I wish it would have looked like this
Responded To By:
Customer Service / C.S.
Jun 3, 2019
Diane, Thank you so much for speaking with us. We are glad once you saw the arrangement in person you were satisfied. Thank you!
★★★★★
Reviewed By:
Shelly Burns
May 29, 2019
It was ok but needed more pink roses in comparison with the on-line picture and they were actually a little wilted and I had asked for Sunday delivery so they would not be. I usually am not disappointed but this time was a bit.
Responded To By:
Customer Service / C.S.
Jun 3, 2019
Shelly, Thank you so much for speaking with me. We are glad you gave us the opportunity to send a replacement arrangement to the recipient! Thank you for allowing us to make this right!
★★★★★
Reviewed By:
Terence
May 24, 2019
Not what I was expecting for the money I paid...
Responded To By:
Customer Service / C.S.
May 24, 2019
Terence, This plant was filled to value. If you are still not pleased with the plant, please contact us at help@mcshan.com or 214-324-2481. Thank you!
★★★★★
Reviewed By:
Virginia Payne
May 20, 2019
I called on Friday, May 17th that the arrangement was to have 2 additional Roses (at an additional charge) which were left out' other than that the arrangement was exactly as shown on the picture....very nice.
Responded To By:
Customer Service / C.S.
May 20, 2019
Hi Virginia,
Thank you for speaking with us earlier, we're glad that we were able to resolve this for you!
★★★★★
Reviewed By:
Linda Sutton
May 20, 2019
I'm so disappointed with the flowers. The arrangement wasn't nearly as large as I thought it would be since I chose premium. Also - the flowers appeared wilted. McShan has always provided the most beautiful flowers in the past and unfortunately for thi
Responded To By:
Customer Service / C.S.
May 20, 2019
Thank you for speaking with us earlier, we appreciate your feedback & you continuing to be a loyal customer!
Have a great day!
★★★★★
Reviewed By:
Rositta Pohl
May 17, 2019
I would have preferred one color not multiple K
Responded To By:
Customer Service / C.S.
May 18, 2019
Rositta, We wanted to make sure the azalea plant the recipient received was nice and full. If you would like for us to replace this azalea for a solid color one, please contact us at help@mcshan.com or 214-324-248. Thank you!
★★★★★
Reviewed By:
Jen
May 17, 2019
Those are supposed to be chocolates...are they? Also, ingot the premium version and was exporting more roses.
Responded To By:
Customer Service / C.S.
May 17, 2019
Jen, Thank you for speaking with me. I have returned this arrangement to the designer and we will be sending you a new picture of your arrangement! Thank you so much!!
★★★★★
Reviewed By:
Disappointed
May 16, 2019
The flowers arrived two days late and at the end of the day. They were lovely, but I am disappointed by the poor delivery service.
Responded To By:
Bruce McShan / President
May 16, 2019
Linda, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you!
★★★★★
Reviewed By:
Martha Cross
May 16, 2019
Pretty small for $90. It was embarrassingly small for $90. I've used y'all for many many years & couldn't believe this came from McShan's.
★★★★★
Reviewed By:
John harper
May 15, 2019
Ok arrangement...the previous arrangement was better at about the same price. A lot of green inthis one. Not a very attractive vase
★★★★★
Reviewed By:
Frazee Cathy Odle
May 14, 2019
The flowers were nice and fresh; the flowers were just what I picked for the spray; but it just didn't have the beauty I was anticipating. I don't know if it was my fault or the designer didn't arrange the flowers like they should have been to give it the
★★★★★
Reviewed By:
Carolyn Bell
May 14, 2019
I was expecting a much taller plant!
★★★★★
Reviewed By:
Barbara
May 13, 2019
I'm disappointed as I thought it would have apples and grapes which I knew she would like. This looks like green bananas. I can't tell from this picture.
★★★★★
Reviewed By:
Helen Bell
May 13, 2019
Were there six or five roses?I am seeing 5 and there should have been six.
★★★★★
Reviewed By:
Becky
May 11, 2019
I usually love the arrangements I order. This one is pretty but I wish it had brighter colors
★★★★★
Reviewed By:
LaBarbara Dean
May 11, 2019
The color choice of the flowers are not soft and bright as reflected on the website.
★★★★★
Reviewed By:
Patricia Perkins
May 11, 2019
I don't like the bundle of light green it those the arrangement off
★★★★★
Reviewed By:
Miguel
May 10, 2019
I hope its the deluxe
Responded To By:
Customer Service / C.S.
May 10, 2019
Miguel, yes this is upgraded. The designer added additional roses and hydrangeas. If you are not satisfied with this arrangement, please contact us, help@mcshan.com or 214-324-2481 Thank you!
★★★★★
Reviewed By:
Jennie
May 10, 2019
pretty
Responded To By:
Customer Service / C.S.
May 10, 2019
Thank you!
★★★★★
Reviewed By:
sonia.
May 10, 2019
I would have like it a little brighter.
Responded To By:
Customer Service / C.S.
May 10, 2019
Sonia, We had to substitute some colors in this arrangement. If you are not pleased, we would love to replace this for you! Please contact us at help@mcshan.com or 214-989-2784. Thank you!
★★★★★
Reviewed By:
Miarnda
May 10, 2019
The picture shown doesn't match what was recieved and the cost for it . I also spent minutes on the phone waiting to be helped and once someone answered they hung up .
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