McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 71286 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,717
 85.17%
4 Star ★★★★☆
 
 
4,582
 6.43%
3 Star ★★★☆☆
 
 
2,400
 3.37%
2 Star ★★☆☆☆
 
 
1,515
 2.13%
1 Star ★☆☆☆☆
 
 
2,072
 2.91%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 3 star reviews. Show all reviews

★★★★★
Reviewed By:
Helen Bell
May 13, 2019
Were there six or five roses?I am seeing 5 and there should have been six.
★★★★★
Reviewed By:
Becky
May 11, 2019
I usually love the arrangements I order. This one is pretty but I wish it had brighter colors
★★★★★
Reviewed By:
LaBarbara Dean
May 11, 2019
The color choice of the flowers are not soft and bright as reflected on the website.
★★★★★
Reviewed By:
Patricia Perkins
May 11, 2019
I don't like the bundle of light green it those the arrangement off
★★★★★
Reviewed By:
Miguel
May 10, 2019
I hope its the deluxe
Responded To By:
Customer Service / C.S.
May 10, 2019
Miguel, yes this is upgraded. The designer added additional roses and hydrangeas. If you are not satisfied with this arrangement, please contact us, help@mcshan.com or 214-324-2481 Thank you!
★★★★★
Reviewed By:
Jennie
May 10, 2019
pretty
Responded To By:
Customer Service / C.S.
May 10, 2019
Thank you!
★★★★★
Reviewed By:
sonia.
May 10, 2019
I would have like it a little brighter.
Responded To By:
Customer Service / C.S.
May 10, 2019
Sonia, We had to substitute some colors in this arrangement. If you are not pleased, we would love to replace this for you! Please contact us at help@mcshan.com or 214-989-2784. Thank you!
★★★★★
Reviewed By:
Miarnda
May 10, 2019
The picture shown doesn't match what was recieved and the cost for it . I also spent minutes on the phone waiting to be helped and once someone answered they hung up .
★★★★★
Reviewed By:
Kari
May 10, 2019
Do not like some of the flowers, have told ya'll before. KEEP SENDING
★★★★★
Reviewed By:
LisaE
May 10, 2019
I appreciate getting the photos. Normally you guys are spot on but this arrangement doesn't appear as nice as that shown on-line. My other delivery looks pretty close to the on-line example. I hope to see it this weekend for a better view.
★★★★★
Reviewed By:
Lauren
May 10, 2019
Pretty bouquet but looks like the $40. Version not the upgraded $50 version I ordered. My first ever disappointment with McShan. I'm nearly 50 years being a customer.
★★★★★
Reviewed By:
Southwest Funding/Dena Hance
May 9, 2019
This is the second e mail I've received, so it is not the only one you sent. These flowers are very pretty, but the arrangement is tine. I ordered deluxe, the mid-size. This photo, if it is a picture of the actual one you delivered to Betsy, is smaller
Responded To By:
Customer Service / C.S.
May 9, 2019
Dena, This was a top view of the arrangement. We apologize the picture did not show the entire presentation. Please contact us if there is anything we can do for you, help@mcshan.com or 214-989-2784. Thank you!
★★★★★
Reviewed By:
DS
May 9, 2019
I hope there are 6 white roses. Where are the tiny purple flowers? If not available, couldn't something else be substituted? I really liked the mix of color on your website photo.
★★★★★
Reviewed By:
Otto Lowe
May 8, 2019
Can we add more Star Gazers and fresh flowers; as she likes those more than roses.
Responded To By:
Customer Service / C.S.
May 8, 2019
Absolutely! We took out some of the roses and used blue
★★★★★
Reviewed By:
Hanson
May 7, 2019
Looks like the photo on your site. Thanks
Responded To By:
Customer Service / C.S.
May 8, 2019
Thanks!
★★★★★
Reviewed By:
Keith
May 2, 2019
From the site photo and description I thought there would be more blue flowers. I even made my message based on the blue flower choice I selected. There are an abundance of white flowers from what I can see a only a few blue ones. I even paid more for th
Responded To By:
Customer Service / C.S.
May 2, 2019
Keith, Thank you so much for speaking with us. We appreciate your feedback and thank you for giving us the opportunity to make this right!
★★★★★
Reviewed By:
Tanya Harris
May 2, 2019
Thank you.
Responded To By:
Customer Service / C.S.
May 2, 2019
Thanks!
★★★★★
Reviewed By:
Chuck Locke
May 1, 2019
Would have preferred the Texas boot I picked out for this gift. I would have cancelled order if it wasn't such a crunch on the time of delivery.
Responded To By:
Customer Service / C.S.
May 1, 2019
Chuck, we are so sorry we did not have the Texas boot. Thank you for speaking with us, we are happy we could make this right for you!
★★★★★
Reviewed By:
Darlene Moore
Apr 30, 2019
Flowers were not as FRESH as I would have expected from your company. Have used your services many times over the years and have always been pleased. This arrangement did not look like what was posted on your website but more importantly was the lack of
Responded To By:
Customer Service / C.S.
Apr 30, 2019
Darlene, Thank you so much for speaking with me. I am happy we are able to replace this arrangement with tighter roses for you!
★★★★★
Reviewed By:
Judith Merino
Apr 30, 2019
Service very good , mistakes in message were corrected ,after I reported them, before the on- time delivery. But, The hydrangeas were wilted the next day after arrival.
Responded To By:
Customer Service / C.S.
Apr 30, 2019
Judith, Thank you so much for speaking with me. I am happy we are able to replace this arrangement with a fresh one for the recipient! Thank you so much for your feedback!!
★★★★★
Reviewed By:
Dana Slechta
Apr 29, 2019
The arrangement looks pretty in the picture but when I received it some of the smaller flowers were falling off and the roses already had some detreating petals. I wasn't satisfied with arrangement especially since I paid so much for it.
Responded To By:
Cynthia S. / Sales Manager
Apr 29, 2019
Dana, thank you for calling us back this morning. As we discussed, our apologies for the roses losing their petals so quickly and that not all of the flowers were as fresh as expected. Pleased we were able to come to an accommodating agreement. Thank you again for you review. We appreciate you.
★★★★★
Reviewed By:
J.T.
Apr 27, 2019
IT DIDNT LOOK BETTER THAN THE PICTURE I SHOWED THE EMPLOYEE, BUT SHE LOVED IT.
Responded To By:
Customer Service / C.S.
Apr 27, 2019
Wonderful, thank you so much!
★★★★★
Reviewed By:
Julie
Apr 25, 2019
I bought the largest one and was disappointed in the size for the money we spent. Thought it would be bigger and more plush.
Responded To By:
Customer Service / C.S.
Apr 25, 2019
Julie, I have left you a voicemail to discuss your order. If you could please contact us at help@mcshan.com or 214-324-2481 Thank you!
★★★★★
Reviewed By:
Jeannie Autry
Apr 25, 2019
Not pleased with this arrangement. I liked the colors of purple and yellow and there is no purple at all.
Responded To By:
Customer Service / C.S.
Apr 26, 2019
Jeannie, Thank you for speaking with me. I am glad the recipient loved the arrangement, but we do apologize purple filler was not used in the arrangement. We appreciate your feedback!
★★★★★
Reviewed By:
Cyndi Pettit
Apr 25, 2019
Not crazy about this type of green plant for a funeral service.
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