McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72256 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,613
|
85.27% |
| 4 Star ★★★★☆ |
4,610
|
6.38% |
| 3 Star ★★★☆☆ |
2,417
|
3.35% |
| 2 Star ★★☆☆☆ |
1,525
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,091
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Cedalia
Cedalia
Aug 30, 2019
It needs more greenery compared to picture on website. Small flowers in babys breath seam to be less. These changes will make it look fuller like sample. Please fix.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 30, 2019
Thank you so much for speaking with us! We were happy to make the changes!
Reviewed By:
Cheryl Tipps
Cheryl Tipps
Aug 29, 2019
Although this is a BEAUTIFUL arrangement, it does not look as bright and colorful as the JOY Bouquet on your website. Thank you so much for your prompt delivery and outstanding customer service.
Reviewed By:
Sarah
Sarah
Aug 29, 2019
nice but small
Reviewed By:
Miguel Angel
Miguel Angel
Aug 26, 2019
Can you put ice in the vase they look like they're dying.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 26, 2019
Miguel, Thank you so much for speaking with me. We are replacing the unopened alstroemeria with flowers of the designer's choice to brighten up the arrangement for you! Thank you for your feedback!
Reviewed By:
Clark
Clark
Aug 25, 2019
The casket spray was the Right colors but it was to small of a casket doesn't. I specific ask for a large full Spray. I did not care what type of flowers just specific colors and you did do that. But it was entirely to small for a regular adult casket
Reviewed By:
GliriaC
GliriaC
Aug 22, 2019
It's nice but I expected way more pink in it. A little disappointing. The picture I saw and ordered from had way more pink. Thank you
Reviewed By:
flo coleman
flo coleman
Aug 21, 2019
Looks cheap for the price I paid
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 22, 2019
Flo, Thank you so much for speaking with me. We were happy we could address your concerns and get a replacement arrangement sent to the recipient! We appreciate your feedback!
Reviewed By:
Cindy Fannin
Cindy Fannin
Aug 14, 2019
I do appreciate the picture. I requested minimal greenery and no filler. Seems to me that's not what I got. It has more filler and greenery than I was hoping it would. For $120.00 it's not very impressive. Cindy Fannin
Reviewed By:
Audrey Walker
Audrey Walker
Aug 9, 2019
McShan has always done such a wonderful job, and I love that you now send a photo. However, from the photo, I am unhappy with the results this time. I paid extra for the deluxe and this looks less full and definitely not as pretty as the photo online. I w
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 10, 2019
Audrey, Thank you so much for allowing us to replace this arrangement and make this right for you!
Reviewed By:
Stephanie Wallace
Stephanie Wallace
Aug 5, 2019
I like it but I wanted more purple flowers
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 6, 2019
Stephanie, Thank you so much for speaking with us. We were happy to hear you were satisfied with the arrangement and we apologize we did not use more purple flowers. We appreciate your feedback!!
Reviewed By:
Sandra mast
Sandra mast
Aug 3, 2019
A very mediocre arrangement. Nothing spectular
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 6, 2019
Sandra, Thank you so much for speaking with me. We apologize this arrangement did not reach standards. We appreciate your feedback!
Reviewed By:
Monnie Adams
Monnie Adams
Jul 29, 2019
I think it was okay!!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 30, 2019
Thank you Monnie!
Reviewed By:
Roy Lamkin
Roy Lamkin
Jul 26, 2019
Better. Still would love a few more roses, but this is better!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 27, 2019
Roy, We were happy to make the changes for you! The order called for 6 yellow roses and 6 white roses. Thank you for your feedback!
Reviewed By:
Vicki DeVantier
Vicki DeVantier
Jul 22, 2019
I ordered the mid-range version of this arrangement. Though I love the stargazer lilies, the roses online were a brighter pink and the arrangement ended up looking a bit messy.
Reviewed By:
Ken Stohner
Ken Stohner
Jul 19, 2019
Not many blooms for paying extra.
Reviewed By:
Sherry Maxwell
Sherry Maxwell
Jul 17, 2019
Not as impressed with this as the online picture. I increased the order to the deluxe level and this one has way more carnations not nearly as many roses as the online picture. Honestly, a bit disappointed. Please compare the 2 pictures side by side. I wo
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 17, 2019
Thank you so much for speaking to us about this earlier, were so glad that you were happy with the final design.
Reviewed By:
Geri Cook-Lenahan
Geri Cook-Lenahan
Jul 14, 2019
Okay arrangement, just was not what I picked as classy. However, I will admit it was a late call.
Reviewed By:
Susan
Susan
Jul 13, 2019
Not completely worth 75$. Please redo or adjust the price.
Reviewed By:
NORA
NORA
Jul 9, 2019
yes they are pretty
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 9, 2019
Thank you!
Reviewed By:
Gaila
Gaila
Jul 3, 2019
Cute arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 3, 2019
Thanks!
Reviewed By:
Connie
Connie
Jun 29, 2019
not as full as it looked in picture.
Reviewed By:
Ann
Ann
Jun 19, 2019
Not sure why you would put one red flower in an arrangement with pinks and purples.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 20, 2019
Ann, Thank you so much for speaking with me earlier about this arrangement. We appreciate your feedback!
Reviewed By:
Christi Boland
Christi Boland
Jun 12, 2019
I'm a little surprised the roses are bright yellow. the pic was all white, green tones and looks softer. It is still pretty, just not exactly what I ordered.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 13, 2019
Christi, This is a quick snapshot of the arrangement and it is not a professional photo like our website pictures, so the colors may not pop as much. Our arrangements are always much more beautiful in... More
Christi, This is a quick snapshot of the arrangement and it is not a professional photo like our website pictures, so the colors may not pop as much. Our arrangements are always much more beautiful in person, and the photos rarely ever do them justice! If you are not satisfied, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
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Reviewed By:
Blue Admin
Blue Admin
Jun 10, 2019
You advertised a flowering plant on your website, I picked that but the plant you delivered has no flowers. Disappointed because I love McShan and use them every time I order flowers. - Signed, Kayla's assistant.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 10, 2019
I have sent you an email to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your review!
Reviewed By:
Donna Lindquist
Donna Lindquist
Jun 8, 2019
The one I picked out was filled with Red and white flowers. This pink one has too much greenery and the flowers are not close together the way the red one was. I pick it because it was almost solid flowers.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jun 10, 2019
Donna, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback, we look forward to hearing from you!
