McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69724 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,299
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,361
|
3.39% |
2 Star ★★☆☆☆ |
1,493
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
C Warren
C Warren
Feb 5, 2024
The arrangement is lovely, however, I selected this arrangement from your website and ordered the middle cost specifically because it had 3 white roses in it. I don't see any white roses in this arrangement! Have you delivered this yet? You compare!! I would like a refund on the roses I paid for
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 6, 2024
If you call our customer service we will be happy to help.
214-324-2481 Thank you!
214-324-2481 Thank you!
Reviewed By:
Lisa Smith
Lisa Smith
Jan 30, 2024
Was surprised to see lemons and limes in a fruit basket sent to a hospital room... they aren't readily edible for someone without a kitchen.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Jan 30, 2024
We are so sorry you are not happy with this design, please contact our customer service team and we will make this right for you in any way we can. Thank you Lisa! 214-324-2481
Reviewed By:
Mary Ballard
Mary Ballard
Jan 23, 2024
I wish there were pink flowers in the bouquet pastels color flowers. This is for a lady. It looks more masculine.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 23, 2024
Working on this now. We will send a new picture. Thank you Mary!
Reviewed By:
Kalen Smith
Kalen Smith
Jan 17, 2024
Overall, looks great! Feedback would be that the card is too large for the flowers as it takes away from the arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 17, 2024
This is the card that you purchased. Thank you Kalen!
Reviewed By:
Margo Mixon
Margo Mixon
Jan 16, 2024
Picture was beautiful. Roses were droopy the next day within 24 hours
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 17, 2024
We apologize for the droopy roses however there is only about a 12 hour water supply with easels. Thank you Margo
Reviewed By:
Lisa
Lisa
Jan 12, 2024
Doesn't look like the vase or arrangement in picture online :-/
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Jan 12, 2024
We are sorry you are not happy with the arrangement, please give our customer service team a call and we will be happy to correct this for you. 214-324-2481
Reviewed By:
Stephen Johnson
Stephen Johnson
Jan 9, 2024
Appreciate the photo. Not really close to what we originally ordered (was called to say the flowers were not available, though the arrangement is entirely different (the pot vs tray). Not unhappy per se, but it is pretty different.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 9, 2024
If you are not happy please give our customer service team a call at
214-324-2481 and we will be happy to help. Thank you
214-324-2481 and we will be happy to help. Thank you
Reviewed By:
Brenda Clark
Brenda Clark
Jan 8, 2024
Looks good but thought it would have more roses and some lilies in it like the original picture showed online. All I wanted to do was change out some of the WHITE Roses for Colored roses.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 8, 2024
Ok, Brenda i have taken the arrangement back to design to add a few more roses. Thank you!
Reviewed By:
Ann
Ann
Jan 2, 2024
I asked for white flowers, 3 pink roses and greenery. This looks like greenery with just a few flowers thrown in
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 2, 2024
If you are not happy please give us a call at 214-324-2481. I do see lilies in this arrangement that are not open yet, once they open i believe you will be pleased.
Thank you
Thank you
Reviewed By:
Annie Alexander
Annie Alexander
Dec 28, 2023
Not as shown on display
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 30, 2023
If you give our customer service team a call we will be glad to help.
214-324-2481 Thank you!
214-324-2481 Thank you!
Reviewed By:
Barbara Wood
Barbara Wood
Dec 26, 2023
Wish there were more flowers,like carnations…. Just seems paying $150. there would be more!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 26, 2023
If you were not happy with the flowers please give our customer service team a call to discuss at 214-324-2481 Thank you!
Reviewed By:
Janet Sergeant
Janet Sergeant
Dec 24, 2023
I know the gallery photo showed pink ribbon. But it also showed pink azaleas. I love the red azaleas even more than the pink, but would have thought a ribbon matching the color of the petals would have been an automatic adjustment. Plus the ribbons looked rushed and haphazard. Love the tree, not the ribbons.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 26, 2023
If you give our customer service team a call we will be happy to help. 214-324-2481 Thank you!
Reviewed By:
Patterson
Patterson
Dec 23, 2023
I would have liked more flowers and less greenery for $125
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 23, 2023
If you are not happy with the flowers give our customer service team a call at 214-324-2481 Thank you!
Reviewed By:
Bobbie Jones
Bobbie Jones
Dec 19, 2023
I do like getting a photo. It is not what I expected for over $100. I was not expecting something that looked like a Christmas gift. I only wanted a large blooming red or pink Christmas cactus as this was for the family of my cousin that died. I thought I had explained that and just never expected Christmas ornaments on a very marginal looking plant. Maybe I expected too much.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Dec 19, 2023
We apologize if you are not happy with the design of you Christmas cactus. If you call our customer service team 214-324-2481 we will be happy to help.
Thank you!
Thank you!
Reviewed By:
Jackie Harte
Jackie Harte
Dec 18, 2023
It would been nice to have "it a boy"
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 18, 2023
If you are not happy please call our customer service team and we will be happy to help. Thank you! 214-324-2481
Reviewed By:
K Robbins
K Robbins
Dec 16, 2023
This was sent as a birthday floral gift, I found it to be plain as it relates to ceramic container. Being that it is Christmas season it could have had some other type of additive such as pine greenery. I was disappointed.
Reviewed By:
Marna Pigeon
Marna Pigeon
Dec 16, 2023
This was the second arrangement done as the first one was terrible
Reviewed By:
Paula Denise White
Paula Denise White
Dec 15, 2023
It's okay but not the same as the order as pictured. Please redo at no charge please.
Reviewed By:
Leatrice Hammonds
Leatrice Hammonds
Dec 14, 2023
I didn't realize the flowers would only be one color.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 14, 2023
If you give our customer service team a call we can help 214-324-2481
Thank you!
Thank you!
Reviewed By:
C.N.
C.N.
Dec 6, 2023
Not that crazy about the plant for as much as I paid. It kind looks like an Ivy by this picture. But, it'll do.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 6, 2023
If you can give us a call to our customer service team we will help in anyway
possible. 214-324-2481 Thank you
possible. 214-324-2481 Thank you
Reviewed By:
Larry Maupin
Larry Maupin
Dec 2, 2023
A bit disappointed. I asked for red and yellow flowers and maybe white fillers. Small pink and purple flowers on top of large red and yellow blooms doesn't look good to me. Not the quality design I've come to expect from McShan's.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 2, 2023
We apologize if you were not happy with the flowers. If you give us a call to our customer service team we would be happy to help. 214-324-2481
Reviewed By:
Jeannen
Jeannen
Dec 1, 2023
I THOUGHT IT WAS GOING TO BE DELIVERED IN A FLUER DE LIS VASE? THATS THE REASON WHY I BOUGHT IT.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Dec 1, 2023
Glad we were able to discuss this and correct it for you.
Thank you Jeannen!
Thank you Jeannen!
Reviewed By:
J G
J G
Nov 29, 2023
Have used you for many years and always happy and have recommended you to family and friends, but the plant I ordered yesterday seems a little sparse and doesn't look like a $100.00 dollar plant! A little disappointed!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 29, 2023
It looks like we are working on getting you a new plant. Thank you for
letting us know so we can get it right.
letting us know so we can get it right.
Reviewed By:
Sharon Dupuis
Sharon Dupuis
Nov 28, 2023
Lovely
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Nov 28, 2023
Thank you Sharon! If there is anything we could have done to make these better
please let us know. Thank you
please let us know. Thank you