McShan Florist, Dallas, TX - Customer Flower Reviews

I was told it would be fuller overall. It looks thrown together.

This picture looks very different from what I ordered.

The roses are wide open. How will they look in a couple of days?

The Sales Reps Always represent McShanns Florist extremely well. Very accommodating

All's well that ends well. This is not what I ordered but my friend in the hospital loved it anyway. I asked specifically for an arrangement with "an overgrown English garden look, with holly hocks or foxglove or something, with ivy dangling down." This looks like a plant to me. Glad to have a photo, yes.

Still not looking like the picture online. The plant in front is fuller, but it's too big. But the ivey in the front that was in the first picture and it will be good to go.

A lot of the the palm leaves were very skimpy nit full at all

Not a fan of the tall looking plant...I like the plants that were in the photo online.

Normally, my orders with McShan are spot on. The last name on the arrangement was misspelled even though I spelled it twice. To be fair, your office did experience a power outage during my call. I was hoping for something more spring-like. I do realize that the flowers will bloom in the coming days but few were open today for my friend's birthday.

I requested for my arrangement to look like the picture on your website. The arrangement did not look like what I ordered. I was told you didn't have some of the flowers. I should have received a call before the order was filled and delivered.

The picture on the website had pink flowers in it and in this picture it is suppose to be 12 yellow roses but only 7 can be seen. Hope there is 12 roses in the vase.

Arrangement was nice. But it was a birthday occasion, and I specifically asked for a birthday balloon. Instead I got this creepy looking happy face balloon. Was very disappointed. After calling them with my concern, I was compensated a bit for my disappointment. I just wanted the Arrangement to represent the occasion. Which was a birthday. Balloon didn't have happy birthday anywhere on it. Very disappointed.

More butterflies please

Thank you!

I ordered the Coffee & Tea Tin. This is neither a tin nor is it what's pictured on the website. I hate the wicker brown basket. The person I sent it to, loved it. I'm disappointed. I'm glad I received the photo to see difference in what was purchased/received. However, I'm not happy and have never had this problem with McShan's. I guess that's what hurts the most.

I was disappointed in the arrangement I thought there would be more flowers

They do a great job with the flowers however, they got delivered to the wrong address and I had to call and follow up. Their customer service hold times are long.

It's ok but, I thought....oh well. 🤦‍♀️

The arrangement seems to be on the small size, even though I paid for the classic.

Arrangement looked great but unfortunately most had died within 3 days even after adding water. After some investigation it seemed as if many of the stems had not extended all the way into the water.

I hope this is not a public review. While I love the items in the photo, I am disappointed in your delivery. I called yesterday and specifically asked that you call the recipient to plan delivery time. The woman I spoke to repeated my request, then said “OK, I'll take care of it.” No call until there was a delivery attempt today. Nicholas called the number back… no answer, no way to leave a message. They couldn't leave the gift because of the wine. If Nicholas had been called as I asked, this hassle could have been avoided.

The flowers were and still absolutely beautiful! I really appreciate the photo preview and I must say the actual arrangement looks better in person. However, I am disappointed in the delivery time...around 5:30 pm (end of day)! I realize that delivering on "Valentine's Day" is hectic, but I hope going forward some type of improvements will be implemented.

I requested a white container. I don't like the color of the container in the picture.

Looks like you couldn't get Stargazer"s you sent lilies instead.

Hi, on the website the flowers for this option were much more full I only see few red flowers dispersed throughout. This is disappointing to be honest. I would also like to see the bottle plus the packaging otherwise everything is great.