McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69787 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,355
|
85.05% |
| 4 Star ★★★★☆ |
4,525
|
6.48% |
| 3 Star ★★★☆☆ |
2,365
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,048
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Shannon
Shannon
Feb 25, 2025
I contacted customer service and rescheduled this delivery for Friday. It shouldn't be delivered today.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
Shannon, We have this scheduled for Friday. Thank you for you order!
Reviewed By:
Regina Chatman
Regina Chatman
Feb 24, 2025
These flowers looked old. When they came, they did not look like a fresh flower arrangements just made. Don't get me wrong I like them but they looked like old flowers you needed to use.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
These flowers look like they are freshly cut, some lilies aren't fully opened and all of the flower buds are very tight. If you are unhappy with your delivery, please give us a call at 214-324-2481. We are always happy to help.
Reviewed By:
Chance Pickens
Chance Pickens
Feb 24, 2025
Thank you they look great!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
Thank you, Chance! We're happy you like the flowers. We do our best to provide our customers with high-quality flowers, and it's nice to know that we succeeded in your case. Thank you for your positive review. We hope you have a wonderful day!
Reviewed By:
Sean D Scott
Sean D Scott
Feb 24, 2025
Exactly what I wanted!! My salesperson was very professional and had a great understanding on what I wanted to achieve for a surprised birthday gift. Keep raising the bar. Love it!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
To Sean: Thank you for the great review. The most important part of your review is that it pointed out that you appreciated your salesperson. We are always here for your special floral needs.
Reviewed By:
Diane Eudy
Diane Eudy
Feb 24, 2025
It looks very pretty! Just like the photo on the website! Thank you for sending a photo to me of what the plant arrangement looks like! I appreciate that!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Hi Diane, we would like to thank you for your kind review and for liking our services. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Drew Stringfellow, Campbell Rd Church of Christ
Drew Stringfellow, Campbell Rd Church of Christ
Feb 24, 2025
👍
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you Drew!
Reviewed By:
Gerald
Gerald
Feb 23, 2025
Is beautiful and put together perfect. Best place to go I learn this as a kid.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you for the thoughtful and detailed review, Gerald. You have always been a loyal patron, and we really appreciate that. It makes us so happy to know that our hard work doesn’t go unnoticed. We can’t wait to see you again soon!
Reviewed By:
Rehema Olufemi-Jones
Rehema Olufemi-Jones
Feb 23, 2025
My friend was ecstatic over the flowers. Before my husband died, he never used any other florist than McShan's. Thank you for your service.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you for your kind words, Rehema. We are thrilled that your friend was ecstatic over the flowers. We are also honored that you chose us to deliver them. If you have any future floral needs, we encourage you to let us know. Our team of designers would be happy to help!
Reviewed By:
Kim hensley
Kim hensley
Feb 23, 2025
It was beautiful thank you very much !
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you, Kim, for taking the time to send us this feedback. We love getting to see the things you like and the things that could be improved. We take our clients' suggestions seriously and will use your feedback to make our service even better.
Reviewed By:
Nancy Caldwell
Nancy Caldwell
Feb 22, 2025
Your arrangement was even more stunning in person. Thank you so very much!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Nancy, We wanted to take a moment to express my sincere gratitude to you for your generous review. We know how busy everyone is, so it means a lot to me that you chose to put in the effort to post this. We appreciate your business and value your input!
Reviewed By:
Joe
Joe
Feb 22, 2025
My sister loved the flowers! Very quick delivery. I love how they update you throughout the day. Best flower shop ever!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you so much, Joe. The review you have provided for us is very kind, and we all truly appreciate your feedback. It is greatly appreciated and we hope that you are satisfied with the overall service that you received.
Reviewed By:
Rebecca McLinn
Rebecca McLinn
Feb 22, 2025
I am a bit disappointed and wish I didn't allow the shop to design it without seeing what I was paying for. This doesn't feel like a baby boy shower flower delivery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you, Rebecca McLinn. I appreciate your feedback and will take your comment into consideration when designing future arrangements.
Reviewed By:
Nancy Max
Nancy Max
Feb 22, 2025
It's gorgeous. Better than anticipated 💕 Thank you for your beautiful work.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you Nancy for trusting McShan Florist to create flowers for you. Our goal is to serve you with the quality and attention you deserve.
Reviewed By:
Sandi Goodman
Sandi Goodman
Feb 22, 2025
Perfect-McShan's never disappoints
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Dear Sandy, Thank you so much for your five-star review. We value your loyalty and appreciate your kind words. We’re so glad you had a positive experience at McShan's!
Reviewed By:
JShop
JShop
Feb 22, 2025
Fantastic service and beautiful flowers. I will be using them again.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you so much, JShop! We're so glad you love your flowers, and we really appreciate you taking the time to share your experience with us.
Reviewed By:
Michelle H
Michelle H
Feb 22, 2025
Always a wonderful flowers & a pleasant experience!
Reviewed By:
Molly E Jones
Molly E Jones
Feb 21, 2025
McShan Florist is the best for quality service and beautiful flowers. Also, I love to hear the Huskies! I worked with Sandra for years. The lady that assisted me was very nice and helpful. Thank you! Molly
Reviewed By:
Salli Long
Salli Long
Feb 21, 2025
I appreciate the picture of the Arrangement so much! I love the Flowers selected.
Reviewed By:
Shannon Stewart
Shannon Stewart
Feb 21, 2025
Beautiful when they arrived but never opened up and looked terrible by day 4 Just a fyi Thanks!
Reviewed By:
Kathy Ann
Kathy Ann
Feb 21, 2025
Very beautiful and colors accord to my request. Thank you.
Reviewed By:
Labrietha Eldridge
Labrietha Eldridge
Feb 21, 2025
Nicccccceeeeee thank yall so much
Reviewed By:
Jackie Harte
Jackie Harte
Feb 21, 2025
Excellent job as always, thank you for always producing quality and beautiful arrangements.
Reviewed By:
Kathy Harrell
Kathy Harrell
Feb 21, 2025
I don't like my selection. It will do.
Reviewed By:
Chandra Johnson
Chandra Johnson
Feb 21, 2025
Great!! Maybe a couple more butterflies!
Reviewed By:
Allan Chad Vanhorn
Allan Chad Vanhorn
Feb 21, 2025
outstanding customer service and a WOW from those that got the flowers
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 24, 2025
Thank you, Allan, for the wonderful review. We really appreciate it. We're so glad you enjoyed your service and found it to be outstanding. We look forward to seeing you again soon.
