McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 69787 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,355
|
85.05% |
| 4 Star ★★★★☆ |
4,525
|
6.48% |
| 3 Star ★★★☆☆ |
2,365
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,048
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Shannon
Shannon
Feb 28, 2025
Beautiful!! Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 28, 2025
Thank you, Shannon, for your kind words. We are grateful for your support and look forward to providing our services to you again in the future.
Reviewed By:
Linda McMullen
Linda McMullen
Feb 28, 2025
Lovely -- thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 28, 2025
Thank you for the review, Linda! We’re so happy you chose us and were satisfied with our flowers. We always aim to create bouquets that are beautiful and meaningful, and your kind words mean a lot.
Reviewed By:
Kd
Kd
Feb 27, 2025
Not very pleased with this order. Arrangement was extremely small and I wished I had seen the product BEFORE it was delivered and it would allowed me to make a different selection.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 28, 2025
If you are not happy with this arrangement please give us a call at 214-324-2481. We are here to help in any way we can.
Reviewed By:
Kim Higginbotham
Kim Higginbotham
Feb 27, 2025
This picture does not match with what I thought I ordered. This plant is worth 200? I'm disappointed. Kim Kim@leadu2action.com
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 28, 2025
Kim, we apologize if you're not happy with this garden, and we want to see how we can help. Please reach out to us, and we'll discuss it. 214-324-2481
Reviewed By:
Enriqueta Garcia
Enriqueta Garcia
Feb 27, 2025
Very pleased. It was delivered on time and looked just like the arrangement I saw on the website.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you so much for the wonderful review! We strive to provide the best possible service.
Reviewed By:
Tamela Bos
Tamela Bos
Feb 27, 2025
The spray for visitation was gorgeous. We know that McShan's Florist is the best in Dallas. The response rate is always fast and friendly, and on the spot.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
We want to express our sincerest gratitude for your kind review. We are thrilled that you were happy with the service you received from our team and the appearance of the spray for your visitation.
Reviewed By:
Gary Sperber
Gary Sperber
Feb 27, 2025
Amazing customer service and delivering quality products
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you for the nice review, Gary. We work hard to bring you the best products and customer service.
Reviewed By:
JMMc
JMMc
Feb 27, 2025
Always beautiful arrangements and on time delivery!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you so much for the five star review. We are thrilled that you like your arrangement and had a good experience with us.
Reviewed By:
John Gormely
John Gormely
Feb 27, 2025
I went in to my favorite florist on Friday afternoon needing a Bridal Bouquet on the following Monday morning at 8am. Well they not only took care of me the bride loved it! It was truly exceptional. Thank you all at McShan's!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you again for your feedback. I really appreciate you taking the time to share your thoughts on our service. Please accept
our gratitude for recognizing our ongoing dedication to superior customer service.
our gratitude for recognizing our ongoing dedication to superior customer service.
Reviewed By:
Beth Smith
Beth Smith
Feb 27, 2025
Beautiful!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you Beth. We strive to create beautiful bouquets that meet the expectations of our customers. We're thrilled you love this one.
Reviewed By:
Elaine
Elaine
Feb 27, 2025
Beautiful! Thank you. :)
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Elaine, thank you for the review and the positive feedback. We appreciate you as a customer, and we strive to provide the best possible experience.
Reviewed By:
Carolyn Brister
Carolyn Brister
Feb 27, 2025
Are they in black containers? I thought they would be in glass.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
They are in glass cylinders and wrapped in a green leaf so that you can't see the stems. If you have any other concerns, please feel free to call us at 214-324-2481. Thanks.
Reviewed By:
Deb Crouch
Deb Crouch
Feb 27, 2025
Thank you so much for the photo. It looks nice but is that a black hole in the right front center? Not really sure if that is a hole or not. Was just wondering. Thank you for helping me with this purchase. After seeing the planter in person, it was perfect. Thank you so much for doing such a wonderful job. It could not have been any better. There was no black hole or anything wrong with the plant. Thanks again.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you for your purchase and for sharing your thoughts with us. We appreciate the feedback and look forward to serving you in the future.
Reviewed By:
L. G.
L. G.
Feb 27, 2025
This has to be the best experience I've had in ordering flowers. I had great help in picking what flowers I would like to use and the delivery was quick. I loved getting a message of delivery and a picture of the final bouquet. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you for your kind words and review. We strive for 5 stars with every customer experience, so it is wonderful to receive feedback that lets us know we met our mark.
Reviewed By:
Jasmin Espinoza
Jasmin Espinoza
Feb 26, 2025
McShan's you've done it again. Absolutely loved the experience. The flowers are just beautiful. Thank you to the designer and the sales rep!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 27, 2025
Thank you for the great review, Jasmin! We appreciate you being such a loyal customer and recognizing our designer and sales representative. We're always happy to deliver beautiful flowers to all... More
Thank you for the great review, Jasmin! We appreciate you being such a loyal customer and recognizing our designer and sales representative. We're always happy to deliver beautiful flowers to all our customers and are very thankful for your business. We also look forward to designing your next floral order.
Less
Less
Reviewed By:
Herb McCullough Jr
Herb McCullough Jr
Feb 26, 2025
I can't tell the actual size, it looks ok. we changed from the fruit baskets to this. the fruit was not fresh. are there other baskets I can look at
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
We appreciate you being a loyal customer. We have many other options available. The website has more pictures of our fruit and gourmet baskets.
Reviewed By:
Linda
Linda
Feb 26, 2025
Looks fantastic. In person. Much n better than picture. Very happy
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Thank you for your feedback Linda. We'll send this back to design and include a few more white blooms. If there is anything else, please give us a call at 214-324-2481.
Reviewed By:
Genell Dement
Genell Dement
Feb 26, 2025
I recently moved from Dallas to Mississippi and could not attend the funeral service. My daughter from Texas was at the service and told me the plant was beautiful. I have used McShans for many years and have never been disappointed.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Genell, Thank you for the nice review! We truly appreciate you choosing McShan florist even after moving from Dallas to Mississippi.
Reviewed By:
Crystal Leighton
Crystal Leighton
Feb 26, 2025
This is beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Crystal, Thank you for trusting McShan Florist to deliver flowers for your loved one. We strive for excellence, and we appreciate your business.
Reviewed By:
Delerna Edwards
Delerna Edwards
Feb 25, 2025
The arrangement was beautiful, thanks for your service.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Thank you Delerna, we appreciate your review. We strive for five-star service, and we're happy to hear that we hit the mark with the arrangement and delivery. Thank you for choosing McShan's Flowers.
Reviewed By:
Sandy Hutcheson
Sandy Hutcheson
Feb 25, 2025
Flowers were just what we ordered. It turned out beautifully. Just like many other floral arrangements you delivered were.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Sandy, thank you for your review! Your positive feedback is appreciated. It's great to know that our service exceeds customer expectations! We hope to continue to impress you in the future, too.
Reviewed By:
Sandra Holloway
Sandra Holloway
Feb 25, 2025
Thank you for sending the photo of what was delivered. They were beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 26, 2025
Sandra, thank you for this review. We appreciate your business. We will continue to do our best to meet or exceed your expectations.
Reviewed By:
Mildred Harvey
Mildred Harvey
Feb 25, 2025
The arrangements were simply beautiful. I love getting the photo "BEST FLORIST THIS DIDE OF HEAVEN".
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
Mildred, we are happy to hear you loved the fruit basket and peace lily. We hope you enjoyed them and that they brought some joy to your day.
Reviewed By:
Terri Stewman
Terri Stewman
Feb 25, 2025
McShan went above and beyond to deliver this beautiful Orchid. They came early and I did not hear them so they had to leave and come back because the Orchid could not be left out in the cold. They came back and delivered the most beautiful perfect orchid I have ever seen. They are an amazing company, and I only get my flower orders from them. No one does it better!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
Terri, thank you for the great review! We strive for excellence, and we are glad we did not disappoint. We also want to thank you for being a loyal customer!
Reviewed By:
Kathy Ann
Kathy Ann
Feb 25, 2025
Looks great.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 25, 2025
We want to say thank you, Kathy, for the wonderful feedback. We are very happy to know you think it looks great. We do put our heart and soul into designing floral arrangements that leave everyone satisfied. Hopefully this positive experience will lead you to choose McShan Florist in the future.
