McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69811 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,376
|
85.05% |
| 4 Star ★★★★☆ |
4,526
|
6.48% |
| 3 Star ★★★☆☆ |
2,367
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,048
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Michael M
Michael M
Feb 12, 2025
McShan Florist, Always there when you need them, unbelievable quality, and top notch five star client service. Simply the best in town for decades!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 13, 2025
Thank you, Michael, for your review and loyal patronage. Your support means a lot to us, and we are always glad to provide you with a seamless and positive experience.
Reviewed By:
Shelley Domotor
Shelley Domotor
Feb 12, 2025
Fabulous. My husband loves it.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 13, 2025
Thank you for your feedback, Shelly. We are happy that your husband loves it. Thank you for your business. We appreciate your support.
Reviewed By:
Richard Bryan
Richard Bryan
Feb 12, 2025
Thank you for sharing the picture. It's exactly as promised! You are the go-to Dallas florist!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 13, 2025
Thank you, Richard. We appreciate your business and are grateful for your kind words.
Reviewed By:
Roberta Cherkin
Roberta Cherkin
Feb 12, 2025
My sister loved the flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Thank you for ordering flowers from McShan’s. We are happy you sister liked them, and we hope you will use us again in the future.
Reviewed By:
Anthony Chavos
Anthony Chavos
Feb 12, 2025
Deluxe I thought the Lilly had some pink in it as shown in the photo on the website
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Sorry that you weren't satisfied with your order. We apologize that we had to replace the lilies. If you are not satisfied, you can give our customer service team a call to let us know how you are feeling. Feel free to call us at 214-324-2481. We look forward to speaking with you soon.
Reviewed By:
Amanda Rowland
Amanda Rowland
Feb 12, 2025
Website was so easy to navigate and place my order.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Amanda, Thank you! That’s great to know that our website was easy to navigate. We really appreciate your business and hope that you will come back to us next time.
Reviewed By:
Daniel
Daniel
Feb 12, 2025
She loved her roses!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Daniel, thank you for the review. We are very happy that she loved her roses.
Reviewed By:
Robert Burds
Robert Burds
Feb 12, 2025
Beautiful Arrangement. I do like getting a photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Thanks a bunch, Robert, for reviewing us. We really appreciate the feedback and love that you like the photos!
Reviewed By:
Malcolm Elliott
Malcolm Elliott
Feb 12, 2025
Always delightful and exceptional customer service. My wife is continually blown away by their beautiful arrangements and how long they last. Her reactions are priceless, worth the price of admission.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Malcolm Elliott, thanks for the great review. Your comment about the arrangements being beautiful and how long they last definitely has your wife's reaction saying it all. We do strive for this at every occasion and thank you for your trust and confidence.
Reviewed By:
Kevin
Kevin
Feb 12, 2025
Just perfect!)
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Thank you for taking the time to fill out a review, and for giving us a 5-star rating.
Reviewed By:
Dennis Pierce
Dennis Pierce
Feb 12, 2025
Very nice flowering and green basket, job well done 👍✅ thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Thank you Dennis for the great review! Glad you liked your basket and our services.
Reviewed By:
Terri Crowell
Terri Crowell
Feb 12, 2025
Pretty, thank you. I'll keep you name and number just in case we need you again. I'll refer you also ! Yes, I like the picture. I wondered what it looked like. It's a good idea.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Hi Terri, thank you for your review. We're happy that you are satisfied with our services, and that you'll call us again in the future. Also, thanks for the referral! It's nice to know that you like the picture, and we're happy to share that with you.
Reviewed By:
Mark E. Brown
Mark E. Brown
Feb 12, 2025
Decades longtime customer since 1979…McShans sets the bar for quality and outstanding customer service!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Thank you, Mark, for the five-star review! We are thrilled that you had a great experience with us. We really appreciate your loyalty!
Reviewed By:
Helen Ewers. Nashville,TN
Helen Ewers. Nashville,TN
Feb 11, 2025
Thank you for the flower arrangement for my sister Elvina Windham. My sister Juletta Nygren passed the flowers shot on to me.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Helen, thank you so much for the kind review. Our staff truly appreciates your positive feedback. We are glad to be of service and that your loved ones were pleased with the arrangement.
Reviewed By:
Charles Miller
Charles Miller
Feb 11, 2025
Excellent. She loves it. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 11, 2025
Charles, we are happy to hear that she loves the arrangement. We look forward to you calling McShan Florist in the future for your floral needs.
Reviewed By:
BARRY W. WILSON
BARRY W. WILSON
Feb 11, 2025
What happened to the veregated red lillies that were in the arrangement in the ad?????
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 11, 2025
Barry, We do have the white lilies with the tight buds in with the roses they will open soon. If you have any more concerns just let us know. We appreciate your feedback and business.
Reviewed By:
Betty H
Betty H
Feb 11, 2025
Absolutely love this arrangement!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 11, 2025
Thank you Betty.
You are such a great customer and I’m so glad you like our beautiful arrangement.
You are such a great customer and I’m so glad you like our beautiful arrangement.
Reviewed By:
Jimmy
Jimmy
Feb 11, 2025
Fantastic job and thank you for the fast delivery!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 11, 2025
Thank you for your fantastic feedback! We appreciate your appreciation of our delivery service.
Reviewed By:
Don & Shirley McLain
Don & Shirley McLain
Feb 10, 2025
Very Beautiful. I really like getting a photo. Lately, when I order this they dont seem to know what I am talking about. I have always called it an open Victorian Rose with two buds in a 12" Bubble Bowl. I have ordered this for years. What is the correct description?
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
This arrangement is an open Victorian Rose with two buds in a 12" Bubble Bowl. The item was ordered with the correct description. We just don't typically sell it very much, and we have new s... More
This arrangement is an open Victorian Rose with two buds in a 12" Bubble Bowl. The item was ordered with the correct description. We just don't typically sell it very much, and we have new sales representatives that haven't seen this one before. Thank you for being such a loyal customer.
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Reviewed By:
Edna Harrison
Edna Harrison
Feb 10, 2025
I specifically requested blue/green hydrangias.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
Edna, We apologize if you are not happy with the pink hydrangea, we were out of the blue. However we are happy to help in anyway if you give us a call at 214-324-2481
Reviewed By:
Ryan
Ryan
Feb 10, 2025
Looks great!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
Thank you, Ryan! We strive to create beautiful arrangements like this. Your compliments are greatly appreciated.
Reviewed By:
Marlene Anderson
Marlene Anderson
Feb 10, 2025
Beautiful! Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
You are very welcome, Marlene! Thank you for choosing McShan for your flower needs. We hope you and your recipient loved our arrangement.
Reviewed By:
John Claire
John Claire
Feb 10, 2025
My X wife is named Cindy!!!!! Kimberlea Duran is my wife now. You need to call her and explain if you did in fact send Cindy as her name ! 214-564-7321
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
It looks like your account needs updating, however the flowers were sent to Kimberlea Duran. You placed the order online. I can update the account for you.
If there are any issues please give us a call at 214-324-2481 Thank you!
If there are any issues please give us a call at 214-324-2481 Thank you!
Reviewed By:
Brenda Martin
Brenda Martin
Feb 10, 2025
The flowers were excellent quality and the arrangement was beautiful! I loved getting a picture of the arrangement before delivery. So often you never get to see the flowers being delivered to your loved one but McShan makes you feel a part of the festivities. Just gorgeous...as I knew they would be. You can always count on McShan!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
Thank you, Brenda, for the kind review. We are always striving to give the best customer service possible. We appreciate you choosing McShan Florist.
Reviewed By:
Jeff Morley Jr.
Jeff Morley Jr.
Feb 10, 2025
I am not sure that the arrangement is symmetrical. It looks like there are a lot of lovely flowers, but somewhat hastily arranged and uncontrolled; like a less than perfect hair day. I don't know if it's because of the dead sticks in the arrangement or if the angle of the picture is at fault.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
Thanks for talking with me about the arrangement, Jeff. It was nice to chat. We appreciate your business!
