McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70275 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,790
|
85.08% |
| 4 Star ★★★★☆ |
4,543
|
6.46% |
| 3 Star ★★★☆☆ |
2,382
|
3.39% |
| 2 Star ★★☆☆☆ |
1,499
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Sue Collie
Sue Collie
Jun 7, 2025
Yes, I very much like getting a photo. This is a lovely arrangement and my daughter-in-law loved them.
Reviewed By:
Janet Trlica
Janet Trlica
Jun 7, 2025
Briana (sp) customer rep was very helpful and anxious to meet my requests. The plant is lovely but the ceramic container is very lacking. From the picture it appeared to be plastic- something I would find at Home Depot. I was assured it was not plastic. I then asked for a bow, which did help. My granddaughter loved the plant and received many compliments. Thank you! J
Reviewed By:
Adrienne Lopez
Adrienne Lopez
Jun 7, 2025
These flowers are beautiful and everything was delivered on time! Thank you!
Reviewed By:
David W.
David W.
Jun 7, 2025
After googling and considering several providers, I decided on going with a beautiful tropical choice to send to my wife to celebrate our 50th wedding anniversary. I was more than pleased with the quality of the arrangement (absolutely gorgeous), the prompt delivery (with a phone call to myself to decide on options when no one initially responded at home to delivery), and the provision of an actual photo of the delivered arrangement. Couldn't be happier with choosing McShan!!
Reviewed By:
Dorcas Longan
Dorcas Longan
Jun 7, 2025
Absolutely stunning!
Reviewed By:
Jack Griffin
Jack Griffin
Jun 7, 2025
Very nice and love getting the picture.
Reviewed By:
Kay Davis Greater Ideal Baptist Church
Kay Davis Greater Ideal Baptist Church
Jun 7, 2025
Lovely and full plant
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 7, 2025
Thank you, Kay Davis at Greater Ideal Baptist Church, for your 5-star rating! We appreciate you taking the time to leave such positive feedback.
Reviewed By:
Andrea P
Andrea P
Jun 7, 2025
Beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 7, 2025
Yes, we are glad that you like the arrangement and we appreciate your business! We like hearing from our customers. Please let us know if there is anything else we can do for you. Thanks!
Reviewed By:
GSC Church
GSC Church
Jun 6, 2025
Very Good!!!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 7, 2025
Thank you, GSC Church for this 5-star review! We appreciate your kind words! We try to provide the very best service to our customers and are excited that we did well on your recent experience with us. We hope to see you again soon for more flowers!
Reviewed By:
Julie Allen
Julie Allen
Jun 6, 2025
Loved the bouquet, however did not come with the stuffed shark toy as advertised. That was the main reason I ordered it. Would like to still somehow receive the stuffed shark. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Thank you for your order, Julie! The shark is in the box! If you have any questions or concerns, please give us a call. We are always happy to help.
Reviewed By:
Michelle Powers
Michelle Powers
Jun 6, 2025
McShan always does an incredible job. Thanks again!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Michelle, You're very welcome! We appreciate your business. Thank you for choosing McShan.
Reviewed By:
Deborah Nowakowski
Deborah Nowakowski
Jun 6, 2025
I love getting a photo of the plant I am sending! Makes it feel more personal. The lady I spoke to was very pleasant and helpful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Thank you Deborah for the nice review and thank you for acknowledging our sales member. It's nice to be recognized and we really appreciate it!
Reviewed By:
Steve
Steve
Jun 6, 2025
Excellent
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Thank you Steve for the 5-star review! We always strive for excellence with each and every one of our customers and their projects. We take pride in offering our customers the best products and service possible.
Reviewed By:
Seth
Seth
Jun 6, 2025
Helpful staff, fast, beautiful!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Thank you, Seth. I'm very pleased to hear that the staff was helpful. McShan Florist strives to create beautiful arrangements and We hope you'll call us again in the future.
Reviewed By:
Julia Epperson
Julia Epperson
Jun 6, 2025
Perfect, beautiful, exactly as I ordered!!! I love the photo review! Lets me know how it looks and that it meets my expectations. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Thank you Julia for the nice review. We strive to create beautiful work and we are thrilled with the outcome of your order and that it met your expectations. Thank you so much for ordering with us.
Reviewed By:
Victoria Meireles
Victoria Meireles
Jun 6, 2025
Beautiful as always!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Thank you, Victoria. We strive to create the most beautiful bouquets possible. We're so glad you enjoy them!
Reviewed By:
Pat Lindsey
Pat Lindsey
Jun 5, 2025
I do appreciate the fact that you share photos of flowers ordered. I appreciate you reaching out to me to try to resolve my disappointment in my order. I am still not impressed with my order. The added bow looks like it was pulled out of a bag. I would not recommend your services to friends and family.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Pat, We are very sorry that you were not satisfied with your order. We certainly did not intend for that to happen. Our customer service representative will call you shortly and discuss this with you. Hopefully, we can make this situation better.
Reviewed By:
Pat Lindsey
Pat Lindsey
Jun 5, 2025
I am hoping the planter was at least wrapped in some sort of decorative wrap before it was delivered. For the amount of money paid it should be a bit prettier.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 6, 2025
Thank you for your review. We are sorry to hear you’re not happy with your garden it was created according to the photo on our website, but we would have been glad to add more decorative touches... More
Thank you for your review. We are sorry to hear you’re not happy with your garden it was created according to the photo on our website, but we would have been glad to add more decorative touches (such as a bow or more butterflies), if you had requested them. If there’s anything we can do to help, please call us back, we are always happy to help.
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Reviewed By:
Vickie Davis
Vickie Davis
Jun 5, 2025
The flowers were absolutely amazing. Great job. Thank you so much!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 5, 2025
Vicki, you are very welcome! Thank you for your feedback. We strive to create beautiful arrangements, and we are glad we met your expectations with this one.
Reviewed By:
David Muehlenthal
David Muehlenthal
Jun 5, 2025
As always, McShans . . You are incredible! Thank you a 100 times.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 5, 2025
David, you are very welcome and we appreciate the 5 star review.
Reviewed By:
Gerry Worrall
Gerry Worrall
Jun 5, 2025
Looks great!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 5, 2025
Thank you, Gerry! We strive to create the most beautiful bouquets for our customers, and it makes us happy to know that you love them!
Reviewed By:
Marilyn Platt
Marilyn Platt
Jun 5, 2025
Looks nice. I only see one flower. Could have used one more.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 5, 2025
We apologize if you are not pleased with the butterfly garden that you ordered, but we can always add to the garden if you request it. Please call us if we can help in any way.
Reviewed By:
DEBBIE
DEBBIE
Jun 5, 2025
Beautiful Arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 5, 2025
Debbie, thank you for the 5 star review and trusting McShan Florist to create a beautiful arrangement for your loved one.
Reviewed By:
Marsha Dunaway
Marsha Dunaway
Jun 5, 2025
Absolutely beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 5, 2025
Marsha, we are thrilled that you like the arrangement. We strive to create such nice arrangements so that you will call McShan Florist in the future.
Reviewed By:
Karen Wood
Karen Wood
Jun 5, 2025
flowers are beautiful. Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 5, 2025
Thank you Karen for the nice review and 5 stars! We're glad you like our flowers. We hope to hear from you in the future. We look forward to serving you again soon.
