McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70266 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,781
|
85.08% |
| 4 Star ★★★★☆ |
4,543
|
6.47% |
| 3 Star ★★★☆☆ |
2,382
|
3.39% |
| 2 Star ★★☆☆☆ |
1,499
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Marion Langston
Marion Langston
Apr 7, 2025
I expected a little more for the price. It was just nice.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 9, 2025
Dear Marion,
McShan’s Flowers would like to apologize for the fact that your recent purchase did not live up to your expectations, and we would like to try to remedy the situation. If you ... More
McShan’s Flowers would like to apologize for the fact that your recent purchase did not live up to your expectations, and we would like to try to remedy the situation. If you ... More
Dear Marion,
McShan’s Flowers would like to apologize for the fact that your recent purchase did not live up to your expectations, and we would like to try to remedy the situation. If you give us a call at 214-324-2481 and let us know, we will be happy to help you. We strive to provide the best possible service to each and every one of our customers.
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McShan’s Flowers would like to apologize for the fact that your recent purchase did not live up to your expectations, and we would like to try to remedy the situation. If you give us a call at 214-324-2481 and let us know, we will be happy to help you. We strive to provide the best possible service to each and every one of our customers.
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Reviewed By:
Laura Roney
Laura Roney
Apr 5, 2025
Better! Will those roses open up into a light pink like the picture on your website?
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Apr 5, 2025
Thank you for allowing us to correct this order for you, Laura.
Yes ma'am those are light pink roses that will open up shortly.
We appreciate your business, and look forward to serving you in the future.
Yes ma'am those are light pink roses that will open up shortly.
We appreciate your business, and look forward to serving you in the future.
Reviewed By:
Sarah Richards
Sarah Richards
Apr 4, 2025
I'm disappointed that the arrangement doesn't have any white flowers since they are always sympathy flowers. The picture of the one I ordered online had white gladiolas I believe. I'm rating it a 4 since it didn't have any white flowers
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 4, 2025
Sarah, we do have white gladiolas in the center of the arrangement. They’re not fully opened yet, but they should open soon. If you’re still not satisfied, please give us a call, and we’ll be happy to help.
Reviewed By:
Jeanine Holderead
Jeanine Holderead
Apr 3, 2025
Beautiful arrangement
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 3, 2025
Thank you Jeanine for saying that you think our flowers are beautiful. Please let us know if there's anything we can do to make them even better.
Reviewed By:
TeAnn Hillman
TeAnn Hillman
Mar 27, 2025
This is much better.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
I’m glad that your experience was better this time, and I’m very sorry that your first arrangement wasn’t what you expected. We try our best to make sure our customers receive their ... More
I’m glad that your experience was better this time, and I’m very sorry that your first arrangement wasn’t what you expected. We try our best to make sure our customers receive their flowers in the best shape possible. Thank you for letting us know about the issue so we can correct it.
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Reviewed By:
Laura Dwyer
Laura Dwyer
Mar 27, 2025
The flowers are nice, but I'm not crazy about the balloon. I wish we had a choice of balloon style. This is not what I would have chosen for an elderly woman.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 27, 2025
Laura, we apologize if you weren't happy with the choice of balloon for Lou Ann. If we can help please give us a call at 214-324-2481
Reviewed By:
Pat White
Pat White
Mar 18, 2025
Flowers are beautiful !
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 18, 2025
Thank you Pat, we are very happy that you like the arrangement.
Reviewed By:
Grace Peterson
Grace Peterson
Mar 16, 2025
I will say that the flowers themselves were beautiful. But the arrangement I chose from the website was described as having leatherleaf fern, variegated pittosporum, and myrtle for the greenery, non of which it had. I dislike the palm greenery widely used for funeral arrangements and that is one reason I chose this particular arrangement since it did not have that, but sadly, that is all that was put in the arrangement.
Reviewed By:
Ida
Ida
Mar 15, 2025
The plants are very nice. Not impressed with the plant holder. Love getting the photo.
Reviewed By:
PT
PT
Mar 13, 2025
Love getting a photo of the order! Fairly close to the illustration online … thought it would be a bit more linear horizontally.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 13, 2025
We have corrected this for you. If there is anything else please give us a call and let us know. 214-324-2481
Reviewed By:
LisaBeth Klein
LisaBeth Klein
Mar 8, 2025
I like getting a photo. Honestly, it's a little more reds to me than really purple but I'm sure he'll love it and that's what matters it doesn't matter what I think
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
This is all shades of purple. The picture does not do the arrangement justice. I feel once seen in person you will love it; however, if you are not please give us a call to discuss we are always happy to help.
Reviewed By:
Shedaria Scott
Shedaria Scott
Mar 7, 2025
I paid extra $5 for a Red and Baby Blue Ribbons. School colors. Please give credit for missing Red ribbon. Plant looks good. Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
We understand that there was an issue with the bow that we didn't deliver correctly. We apologize for that and are working on making things right.
Reviewed By:
Kaylla
Kaylla
Mar 5, 2025
You always do a beautiful arrangements. However, I am a little disappointed this time. I ordered and paid for the little unicorn with the 'Premium' arrangement of flowers. The photo of the one delivered is clearly your 'Standard' arrangement. It's not a major issue but I noticed.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 5, 2025
If you are unsatisfied with your arrangement, please do not hesitate to call our customer service team. We’re always happy to help, and you can reach us at 214-324-2481.
Reviewed By:
as
as
Mar 3, 2025
very pretty
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 4, 2025
Thank you for the review. We always appreciate feedback.
Reviewed By:
Kathy Harrell
Kathy Harrell
Feb 21, 2025
I don't like my selection. It will do.
Reviewed By:
Faye Miles
Faye Miles
Feb 19, 2025
I like the plant
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 20, 2025
Thank you Faye for your kind words, we appreciate your review and hope you will choose McShan Florist for your future floral needs.
Reviewed By:
Gwen Jones
Gwen Jones
Feb 19, 2025
My flower arranagement was lovely as expected from McShan's. However, I was disappointed that they did not last for one week and they did not fully open, as they have in the past.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 19, 2025
Gwen, We apologize if the flowers did not last as long as they usually do, However if you give our customer service team a call when this happen we are able to help. 214-324-2481
Reviewed By:
Harold Vaughn
Harold Vaughn
Feb 14, 2025
Looks great..! Very nice..!!
Reviewed By:
Hong le
Hong le
Feb 14, 2025
Thank you
Reviewed By:
Anthony Chavos
Anthony Chavos
Feb 12, 2025
Deluxe I thought the Lilly had some pink in it as shown in the photo on the website
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Sorry that you weren't satisfied with your order. We apologize that we had to replace the lilies. If you are not satisfied, you can give our customer service team a call to let us know how you are feeling. Feel free to call us at 214-324-2481. We look forward to speaking with you soon.
Reviewed By:
Terri Crowell
Terri Crowell
Feb 12, 2025
Pretty, thank you. I'll keep you name and number just in case we need you again. I'll refer you also ! Yes, I like the picture. I wondered what it looked like. It's a good idea.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 12, 2025
Hi Terri, thank you for your review. We're happy that you are satisfied with our services, and that you'll call us again in the future. Also, thanks for the referral! It's nice to know that you like the picture, and we're happy to share that with you.
Reviewed By:
Edna Harrison
Edna Harrison
Feb 10, 2025
I specifically requested blue/green hydrangias.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 10, 2025
Edna, We apologize if you are not happy with the pink hydrangea, we were out of the blue. However we are happy to help in anyway if you give us a call at 214-324-2481
Reviewed By:
Linda Roden
Linda Roden
Feb 6, 2025
The picture you showed for this level of order had 3 yellow roses.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 8, 2025
I cannot tell from the picture if there were 3 roses or not. If you can give us a call, we can definitely help. 214-324-2481 Thank you.
Reviewed By:
DANA BELTRAN
DANA BELTRAN
Feb 6, 2025
Thank you for the delivery update! Those look very fresh and produced with care.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 8, 2025
Dana, we appreciate your kind words. Thank you for your business.
Reviewed By:
chevella Oliver
chevella Oliver
Feb 5, 2025
Looks GREAT!!! Thanks!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 5, 2025
Thank you so much, Chevella! We truly appreciate your review, and it sounds like we delivered exactly what you wanted. We are so happy to hear that you are satisfied with your order. We will do everything we can to continue providing that kind of excellent customer service.
