McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72486 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,821
|
85.29% |
| 4 Star ★★★★☆ |
4,623
|
6.38% |
| 3 Star ★★★☆☆ |
2,423
|
3.34% |
| 2 Star ★★☆☆☆ |
1,526
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,093
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Karen zZadarosni
Karen zZadarosni
Aug 1, 2025
Beautiful. Thank you much!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Aug 1, 2025
You are welcome, Karen! If there is anything we can do to make this even better, please don't hesitate to let us know. We are always here to help.
Reviewed By:
tammy nnamani
tammy nnamani
Jul 31, 2025
Nice, thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Tammy, if you are not fully satisfied with the arrangement, please give us a call. We are always happy to help.
Reviewed By:
Watkins
Watkins
Jul 31, 2025
THe arrangement is beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
We are happy you like the arrangement. If there is anything we can do to make it better, please let us know.
Reviewed By:
Amalia Sible
Amalia Sible
Jul 31, 2025
I think it's beautiful, but a little too much babies breath.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
We truly appreciate you taking the time to share your feedback, and we're glad to hear your overall sentiment is positive. We've carefully reviewed your comments regarding the arrangement, a... More
We truly appreciate you taking the time to share your feedback, and we're glad to hear your overall sentiment is positive. We've carefully reviewed your comments regarding the arrangement, and we're happy to inform you that, based on your feedback, we've made adjustments to future creations to reduce the amount of baby's breath used. We value your input and are always striving to improve, so thank you for bringing this to our attention.
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Reviewed By:
Anthony
Anthony
Jul 30, 2025
Looks great!
Reviewed By:
Sonia Lowery
Sonia Lowery
Jul 30, 2025
It is beautiful and yes I appreciate the photo. Thank you...
Reviewed By:
Edward Hall
Edward Hall
Jul 29, 2025
Yes i like it, like the picture
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Thank you, Edward! If there's anything we can do to make your experience even better, please don't hesitate to let us know. We truly value your business.
Reviewed By:
Stephanie
Stephanie
Jul 29, 2025
I usually love Mcshan's sympathy plants/flowers but this one was subpar.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 31, 2025
Stephanie, we're sorry to hear your recent sympathy plant/flower order was not up to our usual standards. If you're not fully satisfied, please don't hesitate to give us a call. We're always happy to help and make things right.
Reviewed By:
Buggs
Buggs
Jul 25, 2025
Good
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 25, 2025
We value your feedback and are always striving to improve. If there's anything we can do to make your experience or the flowers better, please don't hesitate to give us a call. We're always happy to assist you and address any concerns you may have.
Reviewed By:
Mary Leon sampson i
Mary Leon sampson i
Jul 24, 2025
It's very nice thank you I give you a 10
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 25, 2025
Thank you so much, Mary, for taking the time to share your positive feedback and kind words about your recent order! We truly appreciate you and are delighted to hear that you enjoyed it and found it to be very nice.
Reviewed By:
Carmen Crouse
Carmen Crouse
Jul 24, 2025
Thank you for taking care of this for me he will love it!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 24, 2025
Carmen, you are very welcome! Please don't hesitate to call if we can be of further assistance.
Reviewed By:
Marí palacios
Marí palacios
Jul 23, 2025
Beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 23, 2025
Thank you for the review! If there is anything else we can do to make this better, please let us know.
Reviewed By:
Janice DuPont
Janice DuPont
Jul 21, 2025
N/A
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 22, 2025
Thank you for your feedback, Janice. If you are not completely satisfied with your purchase, please call us so we can assist you. We are always here to help.
Reviewed By:
Linda Escobedo
Linda Escobedo
Jul 18, 2025
Flower pot is beautiful .
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 18, 2025
Linda, If there's anything we can do to make it right, please don't hesitate to let us know. We value your business and would love the opportunity to improve your experience.
Reviewed By:
Freeman
Freeman
Jul 17, 2025
The arrangement is nice. Would have like to see more white glads. I love the fact that you all are sending a picture. Awesome customer service. Thank uou
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Thank you, Ms. Freeman. We strive for excellence, and if there's anything we can do to help, please give us a call. We are always here to assist.
Reviewed By:
Barbara Saurer
Barbara Saurer
Jul 17, 2025
This arrangement looks smaller than the picture on your website and none of the lilies are open. I assume that they will open, however, the arrangement that will be delivered, looks smaller and the buds instead of opened lilies makes the presentation very different.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 17, 2025
Barbara, we apologize that you are not happy with the arrangement. I will have our customer service department give you a call to discuss this further and see what we can do to make things right.
Reviewed By:
Phelisia McDowell
Phelisia McDowell
Jul 13, 2025
Beautiful! Simply the best!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 14, 2025
Thank you for the kind words. We strive to create beautiful arrangements.
Reviewed By:
Janice DuPont
Janice DuPont
Jul 12, 2025
Very good
Reviewed By:
Dianne Broadnax
Dianne Broadnax
Jul 11, 2025
How to take care of this plant? Does it need to be on Sun shine or shade Feedback welcome Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 11, 2025
There is a QR code on the card tag that you can scan with your smart phone that will give you the instructions on how to care for your plant, or you can give us a call we are always happy to help.
Reviewed By:
Johnny
Johnny
Jul 11, 2025
Really nice thanks very much
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 11, 2025
Thank you so much for such a wonderful review, Johnny. I'm so glad we could help you. Please let me know if there is anything we can do better. We are always here to help.
Reviewed By:
Sybil Jackson
Sybil Jackson
Jul 2, 2025
It is pretty however I thought it was going to be larger and had 3 different colors based on what I remember from speaking with the lady who assisted me. Maybe it was 3 of the orange/rust plants in the center. By the way, I do appreciate receiving a picture of the plant.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jul 5, 2025
Thank you Sybil for the kind review. McShans has been in business for over 50 years and is thankful that we had the opportunity to serve you.
Reviewed By:
Brenda Turner
Brenda Turner
Jul 1, 2025
Beautiful!!!!! Thank you!!!!
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Jul 2, 2025
We appreciate you taking the time to review your order, Brenda.
Please let us know if there is anything we can do to improve the service.
Please let us know if there is anything we can do to improve the service.
Reviewed By:
Linda Trahan
Linda Trahan
Jun 28, 2025
Beautiful arrangement, however I was intending a brighter purple when I requested it. I should have been more specific.
Responded To By:
Lizbeth DeLaRosa / Sales
Lizbeth DeLaRosa / Sales
Jun 28, 2025
We appreciate your feedback, Linda!
Please let us know if there is anything we can do to correct this for you. Please give our customer service team a call at 214-324-2481 and we can correct this for you. Thank you!
Please let us know if there is anything we can do to correct this for you. Please give our customer service team a call at 214-324-2481 and we can correct this for you. Thank you!
Reviewed By:
Deanna J Bloodworth
Deanna J Bloodworth
Jun 23, 2025
Thanks!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 24, 2025
Deanna, if you're not fully satisfied with our services, please give us a call so we can discuss how to help you. We're always here to assist you in any way possible.
Reviewed By:
Megan
Megan
Jun 21, 2025
If there's any way we can replace the red ribbon with white, or ivory that would be awesome.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 21, 2025
We are working to get this changed for you, Thank you for letting us know.
