McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72486 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,821
|
85.29% |
| 4 Star ★★★★☆ |
4,623
|
6.38% |
| 3 Star ★★★☆☆ |
2,423
|
3.34% |
| 2 Star ★★☆☆☆ |
1,526
|
2.11% |
| 1 Star ★☆☆☆☆ |
2,093
|
2.89% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Yolanda Crosby
Yolanda Crosby
Jun 20, 2025
Much better and thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 20, 2025
You’re welcome! Thank you for choosing our services. We are happy to have this issue resolved and that you are happy. We want to make sure all of our clients love what we have created for them. We look forward to working with you again in the future.
Reviewed By:
Janet Bell Odom
Janet Bell Odom
Jun 19, 2025
Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 19, 2025
Thank you for your review, Janet. If there is anything else we can do to improve your experience please let us know.
Reviewed By:
Ayah
Ayah
Jun 17, 2025
Arrangement is perfect, is there a different option for the base vase that's a bit more modern? Maybe like the website?
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 17, 2025
I appreciate your feedback about the base vases. I apologize that you’re not entirely satisfied. We are working on it now to put this in a better container for you. If you have any further feedb... More
I appreciate your feedback about the base vases. I apologize that you’re not entirely satisfied. We are working on it now to put this in a better container for you. If you have any further feedback or questions, please don’t hesitate to reach out. We’re always happy to hear what our customers think!
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Reviewed By:
Lori Blair Getty
Lori Blair Getty
Jun 17, 2025
Very pretty
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 17, 2025
Thank you for your kind words. We strive to create beautiful arrangements, and it's rewarding to hear from our customers that we are doing that. We appreciate your compliments and are grateful for your patronage!
Reviewed By:
Linda Sutton
Linda Sutton
Jun 17, 2025
It's pretty
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 17, 2025
Linda, thank you for ordering from McShan Florist. If you’re not fully satisfied, please give us a call, as we are always here to help.
Reviewed By:
Joyce Ratcliff
Joyce Ratcliff
Jun 14, 2025
The Anthurium plant was very beautiful.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 16, 2025
Thank you Joyce Ratcliff for the 5-star review. We really appreciate it!
Reviewed By:
Kathy Sutton
Kathy Sutton
Jun 14, 2025
Thanks- looks great!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 16, 2025
Thanks, Kathy, for the 5-star review.
Reviewed By:
Scherrie
Scherrie
Jun 14, 2025
Beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 16, 2025
Thank you for the review. If there is anything we can do to improve our service, please let us know. We would love to hear how we are doing!
Reviewed By:
Kaneisha
Kaneisha
Jun 14, 2025
Nice floral arrangement!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 16, 2025
Thank you for the review! If there is anything else we can do, please let us know.
Reviewed By:
Mae Scott
Mae Scott
Jun 13, 2025
This is nice. Thank you for changing the Bouquet! Mae
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 13, 2025
Mae, you are very welcome and we are happy you like the plant.
Reviewed By:
Debbie Euziere
Debbie Euziere
Jun 12, 2025
Thank you for cleaning up the first arrangement. This one is much more what I expected from McShans!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 13, 2025
Thank you, Debbie, for letting us know, and we really appreciate your business.
Reviewed By:
Janet Trlica
Janet Trlica
Jun 7, 2025
Briana (sp) customer rep was very helpful and anxious to meet my requests. The plant is lovely but the ceramic container is very lacking. From the picture it appeared to be plastic- something I would find at Home Depot. I was assured it was not plastic. I then asked for a bow, which did help. My granddaughter loved the plant and received many compliments. Thank you! J
Reviewed By:
Marilyn Platt
Marilyn Platt
Jun 5, 2025
Looks nice. I only see one flower. Could have used one more.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 5, 2025
We apologize if you are not pleased with the butterfly garden that you ordered, but we can always add to the garden if you request it. Please call us if we can help in any way.
Reviewed By:
Deborah Crudup
Deborah Crudup
Jun 4, 2025
Flowers were BEAUTIFUL! Recipient was out of town. McShan called her & held off on delivery until she returned so the bouquet would be fresh. Awesome customer service! However, no msg card was on the flowers, so she didn't know who sent them until we talked 🥺.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 4, 2025
Deborah, we apologize if the signature was missing from the card message. We are glad we were able to have your order delivered after the recipient returned. Please let us know if there is anything else we can do for you.
Reviewed By:
Sheila Edwards
Sheila Edwards
Jun 2, 2025
This is a good second alternative. What I originally tried to order turns out was unavailable....thankful you send photos, because I did not what was set up as a substitute. I am glad I was able to choose another option before the order went out for delivery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 2, 2025
We apologize for being out of your first choice. However, we're glad we could find a second option you like! Thank you Sheilia!
Reviewed By:
Kayren Banks
Kayren Banks
May 31, 2025
Thank you it is very beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jun 2, 2025
Thank you Kayren for the kind words and for the beautiful and appreciative review. I really appreciate this review, so thank you again!
Reviewed By:
Fellowship Baptist zchufvh,/Jean Williams
Fellowship Baptist zchufvh,/Jean Williams
May 26, 2025
This plant is my 2nd choice. For over 30 years I have ordered the Medium Ivy Pole as my 1st choice of plants for funerals but for several otderd you haven't had the Ivy Poles, and this is disappointing.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 28, 2025
We sincerely apologize that we ran out of the Ivy Poles. They do sell fast, especially during the height of summer and the holidays.
Reviewed By:
JF
JF
May 17, 2025
Thank you for great service starting with placing the order by phone from out of state. The updates on delivery and the picture were really appreciated.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
You are very welcome. We truly appreciate your review, and we're happy to hear you had a positive experience. Thank you for choosing us!
Reviewed By:
Yvonne Finley
Yvonne Finley
May 17, 2025
THE PLANT WAS NICE, BUT I DID;T SEE THE YELLOW RIBBBON I ORDERED OR IN A VASE OR BASKET . THANKS
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Dear Yvonne Finley,
We do apologize, but the yellow ribbon was not part of the discussion during the order taking. It seems the only items mentioned were the plant in a pot and the saucer. If you are not happy please give us a call.
We do apologize, but the yellow ribbon was not part of the discussion during the order taking. It seems the only items mentioned were the plant in a pot and the saucer. If you are not happy please give us a call.
Reviewed By:
Heather
Heather
May 10, 2025
Looks nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you we hope you really like the arrangement. We take pride in creating unique and eye-catching designs, so you can be sure that no two bouquets are ever the same. We hope you love your flowers, and that they brighten up the recipient's day!
Reviewed By:
David Corbin
David Corbin
May 9, 2025
Looks nice and will see it in person on Sunday.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Thank you, David, for your support. We really appreciate you and your continued business.
Reviewed By:
Marilea Lewis
Marilea Lewis
May 9, 2025
Not exactly as expected.
Responded To By:
Bruce McShan / President
Bruce McShan / President
May 9, 2025
I'm sorry, you're not satisfied with your recent order. I understand it can be frustrating when something doesn't go as planned. If you'd like to speak to someone about this, please call us and we'd be happy to do what we can to help.
Reviewed By:
Terri Sibal
Terri Sibal
May 8, 2025
Lovely
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 8, 2025
Thank you, Terri. We strive to create beautiful arrangements, and if you are not fully satisfied, please give us a call. We'd love to make it right!
Reviewed By:
September Tallent Giese
September Tallent Giese
May 4, 2025
I thought mom's arrangement was nice, but I was expecting a more full arrangement since I ordered the largest size. I put another arrangement next to it to help make it prettier for my mom's memorial service. Yes I like receiving a picture.
Reviewed By:
Narene Vaden
Narene Vaden
Apr 26, 2025
My Daughter Sherrye, shared that the flowers are pretty, and she really loves the Vase. Thanks to Customers Service for contacting me.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Apr 26, 2025
Thank you for the nice review! We strive for excellence, so let us know if there is anything we can do better.
