McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70275 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,790
85.08%
4 Star ★★★★
 
 
4,543
6.46%
3 Star ★★★☆☆
 
 
2,382
3.39%
2 Star ★★☆☆☆
 
 
1,499
2.13%
1 Star ☆☆☆☆
 
 
2,061
2.93%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 4 star reviews. Show all reviews

★★★★
Reviewed By:
Charlotte Jackson
Nov 5, 2024
Arrangement was beautiful but the delivery fee was too high to account for the over all price.
Responded To By:
Tracy Mayes / Manager
Nov 5, 2024
We are truly sorry that you received an extra fee. This is due to our business being closed on Sunday, and we did not have the opportunity to deliver any other time. I hope you like the garden, though!
★★★★
Reviewed By:
Lana Grey
Nov 1, 2024
Very pretty!! Thank you. Will you let me know when they are delivered?
Responded To By:
Tracy Mayes / Manager
Nov 1, 2024
Thank you for sending your review. We'll let you know when your floral arrangement arrives in an email.
★★★★
Reviewed By:
Bruce Brown
Oct 31, 2024
Much better. Thanks for “fixing “ it. Like the photo
Responded To By:
Tracy Mayes / Manager
Oct 31, 2024
Thank you for your feedback, Mr. Brown. We value your input. We're pleased to hear that you enjoyed the flowers, and we appreciate you taking the time to let us know. We hope you have a wonderful day!
★★★★
Reviewed By:
Bruce Brown
Oct 30, 2024
Beautiful as usual Not quite as big as I expected for $75 but still satisfied Yall do good work!
Responded To By:
Tracy Mayes / Manager
Oct 30, 2024
Bruce, we're happy you're satisfied. However, prices have unfortunately had to be adjusted. We are grateful for your understanding.
★★★★
Reviewed By:
Al Stewart
Oct 26, 2024
The flowers were delivered on time and well received. She thoroughly enjoyed them. Her last name was misspelled.
★★★★
Reviewed By:
B
Oct 22, 2024
Very satisfied
Responded To By:
Tracy Mayes / Manager
Oct 22, 2024
Thank you!
★★★★
Reviewed By:
Paula Martin
Oct 19, 2024
I don't care for the dark mum chosen. Would have preferred a daisy like in the online picture, or a lighter color at least.
Responded To By:
Tracy Mayes / Manager
Oct 19, 2024
Paula, Thank you for letting us get this corrected.
★★★★
Reviewed By:
Shelly Burns
Oct 18, 2024
They were pretty but not what I had asked for.
Responded To By:
Tracy Mayes / Manager
Oct 18, 2024
Please give a call back if you are not happy 214-324-2481 Thank you!
★★★★
Reviewed By:
R. Henderson
Oct 16, 2024
Great service. Love the photo
Responded To By:
Tracy Mayes / Manager
Oct 16, 2024
Thank you!
★★★★
Reviewed By:
Laura McGowan
Oct 14, 2024
It looks beautiful! Thank you.
Responded To By:
Tracy Mayes / Manager
Oct 15, 2024
Thank you Laura!
★★★★
Reviewed By:
Nathan Sacriste
Oct 10, 2024
The sunflowers look a bit rough but nonetheless beautifu and natural. Thank you for y'all's time .
Responded To By:
Tracy Mayes / Manager
Oct 10, 2024
If you are not happy please give us a call to discuss. 214-324-2481
We are happy to help.
★★★★
Reviewed By:
Joanie Carpenter
Sep 17, 2024
I like getting the photos of the flowers that are being delivered. I did expect a little bigger arrangement since I upgraded to the deluxe. However, arrangement is very pretty.
Responded To By:
Tracy Mayes / Manager
Sep 17, 2024
Joanie, We did fill the arrangement to value. If you have any questions or concerns please feel free to call us to discuss. 214-324-2481 Thank you!
★★★★
Reviewed By:
PETER AGUIRRE
Sep 17, 2024
Ok let's go with this. More important to make early delivery.
Responded To By:
Tracy Mayes / Manager
Sep 17, 2024
Thank you Peter!
★★★★
Reviewed By:
PETER AGUIRRE
Sep 17, 2024
Thought it would have a little more color. Are these good anniversary flowers? Just asking
Responded To By:
Tracy Mayes / Manager
Sep 17, 2024
Thank you Peter for letting us know. We will fix the flowers and send a new. picture.
★★★★
Reviewed By:
Linda Richard
Sep 15, 2024
Service was good. In the future, an email or text confirmation would help, along with a photo of date and time delivery of flower arrangement was made. Thank-you.
★★★★
Reviewed By:
Diane McDonald/Reunion Church
Sep 13, 2024
The flowers are nice/pretty...just not quite what I expected. It's mostly greenery in a glass jar. It's probably just hard to tell in the picture. Thank you!
Responded To By:
Tracy Mayes / Manager
Sep 13, 2024
Thank you for discussing you arrangement with me. We appreciate you Diane!
★★★★
Reviewed By:
Jo Ann Mayberry
Sep 9, 2024
The arrangement was a lot smaller than the arrangement that was shown on the web site which was suppose to mirror the arrangement I ordered. I received a picture after they had already been delivered.
Responded To By:
Lizbeth DeLaRosa / Sales
Sep 9, 2024
Sorry you were not happy with the arrangement, sometimes substitutions do occur due to the ongoing flower shortages. Please give our customer service team a call and we will be more than happy to make this right for you. 214-324-2481
Thank you, Jo Ann!
★★★★
Reviewed By:
Betty Seaton
Sep 7, 2024
It's Beautiful, just wish it had more White. I requested White and Purple flowers. And I love the idea of getting a photo.
Responded To By:
Tracy Mayes / Manager
Sep 7, 2024
We will take care of that for you Betty. Thank you!
★★★★
Reviewed By:
Ira Beverly Thompson
Sep 6, 2024
I think it beautiful
Responded To By:
Tracy Mayes / Manager
Sep 7, 2024
Thank you Ira!
★★★★
Reviewed By:
Kim Heath
Sep 6, 2024
Stunning flower arrangement and amazing customer service! I deducted a star because the leaves were stapled into the arrangement, and we were unable to "fluff" the arrangement to appear like the order.
Responded To By:
Tracy Mayes / Manager
Sep 6, 2024
We apologize that we had to substitute the green leaf. However if you are not please give us a call at 214-324-2481 and we are happy to help. Thank you Kim!
★★★★
Reviewed By:
Rebecca Turner
Sep 6, 2024
I did like the filler used on previous order out for delivery. I appreciate Susie recalling it to fix the unbalanced look (and possible absence of a rose?) Wish they could have combined the two "looks" or kept some of those pinkish fillers to this vase...and it would have been a beautiful bouquet. Do appreciate the quick and friendly customer service! Thank you, susie (I think sending a photo of what's been ordered/delivered is most helpful!)
Responded To By:
Tracy Mayes / Manager
Sep 6, 2024
Thank you Rebecca!
★★★★
Reviewed By:
Galbraith Andrea
Aug 28, 2024
I thought it would have more flower colors like the online picture but it's lovely tu
Responded To By:
Tracy Mayes / Manager
Aug 28, 2024
If you are not happy with the arrangement give us a call at 214-324-2481
we will help in any way. Thank you Galibraith!
★★★★
Reviewed By:
Carolyn Rhodes Luke
Aug 27, 2024
The plant looks great! Yes, please always send a photo of the plant/flower arrangement to view.
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Carolyn!
★★★★
Reviewed By:
Buckymcafee
Aug 26, 2024
Nice can be a little fuller
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Bucky!
★★★★
Reviewed By:
Bucky mcafee
Aug 26, 2024
Nuce but needs banana
Responded To By:
Tracy Mayes / Manager
Aug 27, 2024
Thank you Bucky!
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